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City Council Mobility & Infrastructure Committee Auto captions

Tuesday, June 14, 2022

6:30 PM · 1h 9m · Council Chambers, 135 E. Sunset Way, Issaquah WA
Topic tracked across meetings:
Electric Scooter Share Pilot Program Memorandum of Understanding [30 min.] AB 8364 3/4
3. AGENDA ITEMS
3a
Electric Scooter Share Pilot Program Benton Coblentz, Economic Development Coordinator John Larson-Friend, Transportation Program Coordinator ID 1132
45 min · packet pp.5–34
Topics: TransportationEconomic Development
Staff report:
Recommend to proceed with negotiation to establish an electric scooter share pilot program for the City of Issaquah and bring forward a Memorandum of Understanding with Bird to the June 21 Regular City Council Meeting for approval.
0:06 welcome everyone i council member joe
0:08 called the june 14th
0:10 2022 city council mobility and
0:13 infrastructure committee to
0:14 order the first item on the agenda is
0:18 public comment
0:19 and there are multiple opportunities for
0:21 public comment at tonight's meeting
0:24 there's a general public comment
0:25 opportunity at the beginning of the
0:26 meeting or you can make comments after
0:28 the presentation and the council
0:30 question and answer period on tonight's
0:32 agenda item
0:35 members of the public may address the
0:36 council at this time in person or
0:38 virtually those who are signed up in
0:40 advanced
0:41 in advance to make comments will be
0:42 called on first if you are joining us
0:45 virtually and would like to make
0:46 comments please raise your virtual hand
0:48 if you're on a phone press star three
0:51 if you have joined by computer or
0:52 smartphone look for the hand icon this
0:55 varies by device
0:57 one option may be to go to the
0:58 participant participant panel excuse me
1:01 and choose the raise hand icon in the
1:03 lower right hand corner
1:05 if you're in the room and did not sign
1:07 up i will ask for other speakers before
1:09 closing this portion of the meeting i'll
1:12 wait a minute to see if anyone wishes to
1:14 raise their hand
1:21 clerk has anyone signed up to speak or
1:23 indicated a desire to speak this evening
1:27 council member joe no one has signed up
1:28 to speak and we have no virtual
1:31 attendees at the moment so no virtual
1:33 hands raised thank you
1:37 so as a reminder written comments can be
1:39 submitted at any time to the city
1:41 council all one word at issaquah.gov
1:50 okay we will
1:52 pause just for a moment to talk about
1:54 any
1:55 emails that might have been received on
1:57 the subject for tonight's uh agenda
2:00 and uh i will note that we received an
2:03 email
2:04 this afternoon
2:06 and um there were some current concerns
2:08 expressed by
2:09 a citizen
2:12 named martin buckley and i hope everyone
2:14 got that email and had a chance to
2:15 review it
2:17 one of the items was that
2:20 according to
2:21 mr buckley
2:23 byrd might have laid off some of its
2:24 staff haven't been able to confirm that
2:26 yet and had some questions about how
2:28 that might impact our
2:31 agreement or the parameters of the
2:32 agreement that we might be bringing
2:34 forward
2:35 after this
2:36 committee meeting
2:37 so with that said i think we're ready to
2:39 move on to
2:40 the first and only item on our agenda
2:43 and i believe we have benton colblands
2:45 here tonight
2:47 to talk about
2:48 agenda item id 1132 electric scooter
2:52 share pilot program good evening
2:59 good evening council members thank you
3:00 for having
3:02 us my name is benton koblenz i'm the
3:04 economic development coordinator for the
3:07 city of issaquah
3:09 um and i'm joined tonight uh virtually
3:12 by my friend john larson friend um john
3:15 could you uh unmute and introduce
3:17 yourself
3:29 i know his audio was working a minute
3:31 ago
3:37 well hopefully he'll be able to figure
3:39 oh there there he goes john
3:47 all right we'll we'll test it out later
3:49 we were also um uh we're planned to be
3:51 joined by um a representative from bird
3:55 uh which is the uh provider that we're
3:58 whose proposal we're talking about
4:00 tonight i haven't seen him oh i just saw
4:03 him join the meeting so his name is
4:05 michael cavado and he'll be able to
4:06 answer
4:08 questions that we can't
4:10 after tonight's
4:12 presentation
4:14 so um
4:16 as i said my name is benton koblenz i'm
4:17 the economic development coordinator for
4:20 the city and i'm really excited to be
4:22 with you um tonight so our purpose
4:25 tonight is to talk about um a proposed
4:28 electric scooter share pilot program for
4:31 the city and to gather your feedback on
4:34 the proposed
4:35 operations and plans for the program
4:39 and the next steps as well so as i'm
4:42 sure
4:43 you're all aware electric scooters
4:46 are a vehicle
4:48 that is a transportation option
4:52 over the past five years different
4:54 providers have developed
4:56 electric scooter share programs
4:59 where
5:00 local residents are able to
5:03 rent electric scooters for short trips
5:07 from point to point or near point to
5:09 point
5:10 which is the big innovation copied over
5:12 from similar bike share programs um that
5:15 have been in existence over the last 10
5:17 years or so
5:20 electric scooter share programs are
5:22 present in many communities across our
5:25 country and across the world as well and
5:28 so tonight we're talking about um
5:30 bringing that experience here to
5:32 issaquah
5:34 so the direction we'll need from you
5:37 is first and foremost whether to proceed
5:40 with the exploration of this pilot
5:42 program
5:44 and with the negotiations for a
5:46 memorandum of understanding
5:48 with bird in particular
5:51 who is the company that has approached
5:53 the city to pursue this kind of pilot
5:55 program
5:56 but more specifically uh we would love
5:59 your feedback in terms of
6:01 the planned operations any additional
6:03 concerns that this committee has about
6:06 those operations about some of the
6:07 challenge areas that we're going to be
6:09 talking about and about how this program
6:11 might work in practice
6:14 we'd also love your feedback about the
6:16 planned public outreach
6:18 to see what information would be most
6:20 helpful for you
6:22 as decision makers when evaluating this
6:24 program
6:26 and lastly if there's any other
6:27 information that you feel you need i'm
6:30 in order to feel comfortable proceeding
6:33 with the negotiations for this program
6:35 and eventually with the pilot program
6:37 itself
6:39 so first up i want to talk about
6:42 why
6:43 we're here at all before i talk about
6:45 why we're here tonight in particular
6:48 in general we feel
6:51 that the proposed electric scooter share
6:54 pilot program
6:55 aligns with our city plans
6:58 in particular with the strategic plan
7:01 for the city whose first enumerated goal
7:04 is to
7:06 make it easier to get around town for
7:08 people who live work and play here
7:13 that
7:13 goal was further carried through
7:17 the mobility master plan which laid out
7:20 six guiding principles
7:22 including improving mobility within
7:25 issaquah today
7:27 promoting environmentally sustainable
7:29 mobility and anticipating future
7:32 transformation in the transportation
7:34 space
7:37 so in particular
7:38 an electric scooter share pilot program
7:42 why we think it's a worthwhile thing to
7:44 explore
7:46 is because it helps it
7:48 provides a possible solution
7:51 one possible solution for
7:54 the first and last mile transportation
7:57 uh problem which plagues transportation
7:59 planners like my friend john um
8:02 that first and last mile problem
8:05 is the is the issue of how to get um
8:07 people from um that last destination or
8:11 to that last destination or from their
8:14 first
8:14 point of origin to
8:16 things like public transit or other
8:19 transit options for them and so
8:22 electric scooter share
8:24 programs by providing that near
8:26 point-to-point transportation option for
8:28 those short distance trips
8:30 provides the opportunity for our
8:32 residents workers and visitors
8:35 to go from their home to the transit
8:37 center or from the transit center to
8:39 home or from
8:40 work to home or all of those kind of
8:43 small distance trips
8:45 that otherwise
8:47 might not be walkable and might require
8:50 a single occupancy vehicle trip
8:52 and so we feel that that kind of program
8:56 uh why it's worthwhile and exploring
8:59 is because it it matches that strategic
9:01 plan goal
9:03 and aligns with those guiding principles
9:05 of the mobility master plan by improving
9:07 mobility within issaquah promoting
9:09 environmentally sustainable mobility
9:12 and by anticipating transformation as
9:15 the transportation
9:17 options that people are are afforded
9:20 and continue to diversify
9:24 so why we're here tonight in particular
9:28 is because uh late last year we were
9:30 approached by representatives from bird
9:33 which is an electric scooter share
9:35 provider that operates in our region and
9:38 throughout the country
9:40 with interest in expanding to the
9:42 issaquah market
9:44 we wanted to assess the feasibility of a
9:47 program like that writ large for our
9:49 city and so we gathered an internal
9:51 stakeholder team with representatives
9:54 from multiple city departments to
9:56 understand what kind of issues might
9:58 arise if the city were ever to pursue
10:00 such a program
10:03 based on those conversations we also put
10:06 together an external stakeholder team
10:08 with representatives from king county
10:10 metro king county parks and trails and
10:12 sound transit
10:14 to understand what kind of issues might
10:16 present with the interface between this
10:19 kind of program and those other
10:20 transportation and recreation options
10:23 through those stakeholder meetings
10:27 it was a lot of different issues were
10:29 discussed some of the same issues we'll
10:31 discuss during this presentation in a
10:33 few moments but none of the issues
10:36 were presented as insurmountable
10:39 it was felt that with good program
10:42 design and and quality program
10:44 implementation that an electric scooter
10:47 share program was feasible for our
10:49 community
10:51 and so because of that we wanted to
10:54 initiate some initial agreement
10:56 negotiations to understand if
10:59 byrd was a partner that was willing to
11:02 deal with those issues forthrightly
11:05 and present some creative solutions as
11:07 well and so
11:09 during that period as well
11:12 brought the issue up to our vision
11:14 partners group
11:16 which is composed of representatives
11:18 from the greater issaquah chamber of
11:20 commerce from visit issaquah
11:22 from the gilman village merchants
11:23 association
11:26 from the highlands council
11:29 and uh
11:30 there was definitely interest on the
11:32 part of those groups in this kind of
11:34 program we also
11:36 notified the economic vitality
11:38 commission
11:39 about this presentation tonight and
11:41 there was a very much tangible interest
11:43 from that group as well about what this
11:45 program might offer our community and so
11:50 after that initial stage
11:52 we of course are bringing it here to
11:54 this council committee tonight
11:56 to begin
11:57 these discussions about
11:59 this pilot program
12:02 and
12:04 the committee tonight and the full
12:06 council
12:08 gives the green light for this kind of
12:10 program
12:11 the initial pilot period would
12:14 start as early as july
12:17 and it would conclude in december
12:19 although unlikely in all likelihood
12:21 because of winter weather the
12:23 scooters would be pulled from the
12:25 streets
12:26 earlier than december which would give
12:28 us that last month of the year and into
12:30 2023 to analyze this program's impacts
12:34 and understand better
12:36 what a longer term recommendation might
12:38 look like
12:39 and if it is successful this uh if if
12:43 this is the timeline and it's successful
12:45 uh we would plan to have a one-year
12:48 extension opportunity so that it could
12:50 continue while we um figure out how to
12:53 how to make it permanent if it's
12:55 successful
12:57 so that's the that's the background as
12:59 to why we're here tonight
13:02 and hoping that john has his audio
13:05 figured out i want to hand it over to
13:07 him to talk a little bit more about the
13:09 details of this uh program
13:12 and the proposed operations
13:14 so john
13:16 yeah thank you benton can you have
13:18 everyone hear me
13:22 yes we can
13:23 yes we can thank you
13:25 okay
13:26 uh well good good evening council
13:27 members i believe i was introduced
13:29 before but i was unable to hear the
13:31 audio at the time my name is john larson
13:33 friend and i am the transportation
13:35 program coordinator and i've been with
13:36 the city since march so fairly new it's
13:39 an honor to be presenting to council
13:41 members for the first time here at
13:42 isquad so excited about that
13:45 so tonight i'll be introducing some of
13:47 the details of our pilot program
13:49 proposal
13:51 i'll be walking through birth's proposed
13:52 operations equity
13:54 issues and proposed public outreach so
13:58 we can go to the next slide
14:05 so starting off with uh some proposed
14:08 operations so the scooters that bird
14:11 currently deploys are the bird zero
14:13 model each are equipped with a headlight
14:15 tail light reflector battery gps and
14:18 governed at a max speed of 15 miles per
14:21 hour in issaquah scooters are permitted
14:24 to be ridden where bicycles are allowed
14:26 including bike lanes bike paths and any
14:28 any shared use routes
14:31 like bicycles scooters are not permitted
14:33 to be written on the sidewalks
14:36 looking at the area of operation
14:38 specifically this map so this is the map
14:40 that bird has proposed for an initial
14:42 operating area in the central business
14:44 district old town and business area of
14:47 the isco highlands
14:50 the dog is running around my apologies
14:52 this operation area is able to be
14:54 reshaped in any way deemed appropriate
14:57 at any time
14:58 the changes would be a collaboration
15:00 between the city and bird
15:02 limitations can also be placed
15:05 in specific areas within the area of
15:07 operation including the creation of slow
15:09 zones meaning the scooter would slow
15:11 down to a predetermined maximum speed
15:14 and no ride zones meaning the scooter
15:16 would come to an automatic stop within
15:18 the zone and wouldn't be ridden until
15:20 the zone was exited
15:23 on the map
15:24 here the blue markers are proposed
15:26 staging areas or nests as bird likes to
15:29 call them
15:30 based on birds research of the community
15:32 those these will be changed based on
15:35 need weather or any other factors that
15:37 might arise
15:38 during the daily rebalancing of the
15:40 scooters the scooters would be returned
15:42 to these nests
15:45 turning to the number of scooters as you
15:47 can see here so the number would start
15:49 at 50
15:50 deployed on day one and then scale up to
15:52 100 over the first four weeks this
15:55 number would be evaluated
15:57 during the course of the pilot based on
15:59 demand and other factors
16:01 for the next slide
16:07 tonight we do want to highlight a couple
16:09 of specific areas of interest
16:11 so looking at response time a big part
16:14 of the program would include that berg
16:16 would pay local contractors to manage
16:18 the scooter system a part of this
16:20 position includes responding to scooter
16:23 placement issues within a three-hour
16:25 time window of being reported between
16:27 the hours of 7am and 7pm
16:30 responses would be triggered by any
16:32 reported relocation requests or
16:34 incidents reported by writers or other
16:36 members of the public involving scooters
16:39 including parking safety and maintenance
16:44 so there are also of course challenge
16:46 areas when it comes to scooters
16:48 especially pertaining to public
16:49 perception of scooters
16:51 so first of all ada compliance has come
16:53 up so miss parking scooters can be an
16:55 issue if unaddressed especially if they
16:57 block ada access points as mentioned
17:00 before the local contractors would be in
17:02 charge of responding to any parking
17:04 issues
17:05 of course the best way to prevent
17:06 parking issues is to educate riders on
17:09 where they can and cannot park before
17:10 they ride
17:12 bird will provide materials videos and
17:14 signage to promote safe riding in order
17:16 to educate writers on their
17:18 responsibilities and encourage safe and
17:21 courteous riding and parking
17:24 and then turning to rivers and streams
17:26 unfortunately scooters have gotten a
17:28 really bad rap when it comes to the
17:30 perception that they are off they often
17:32 end up in rivers and streams
17:34 the good news is is that that was a far
17:37 greater issue back when they appeared in
17:39 cities in 2017.
17:41 so with updated gps technology improved
17:44 operations parameters and more robust
17:46 scooters
17:47 has reduced the problem to very close to
17:49 zero
17:50 last year in 2021 similar cities to
17:53 issaquah who have scooter programs saw
17:55 the number of missing and vandalized
17:57 scooters dropped to just 0.42 to
18:00 0.44
18:02 statistically when this claw reaches the
18:04 100 scooters deployed over that first
18:07 month that's less than half a scooter
18:08 vandalized during an entire year
18:11 this of course will be something staff
18:12 will be closely monitoring throughout
18:14 pilot period
18:16 next slide please
18:24 next we're going to talk a little bit
18:25 about equity so equity is of great
18:27 import importance when
18:29 deploying any new technology
18:32 especially
18:33 mobility technology
18:37 for three specific equity programs to
18:38 enable greater
18:54 organizations veterans and other senior
18:56 citizens
18:58 john i'm so sorry this is andrea snyder
19:00 deputy city administrator
19:04 can you you're uh coming in and out of
19:06 our feed yes looks like can you hear me
19:09 yes we can hear you now
19:11 i recommend you keep your camera off
19:13 unfortunately so hopefully that allows
19:15 your internet enough bandwidth to
19:17 continue with the presentation
19:20 could he go back perhaps half a slide or
19:22 so so that we don't miss any of the
19:24 information
19:26 great idea thank you councilmember joe
19:28 john did you hear that
19:34 okay while we try to get john back on
19:37 the line perhaps benton you can fill in
19:38 the blanks
19:40 for for john
19:42 thank you yeah absolutely um yeah so as
19:44 john mentioned um
19:47 you know equity is an incredibly
19:50 important consideration when starting
19:52 off any program
19:54 like this and especially a
19:56 transportation program
19:58 and so
20:01 some of the
20:02 ways that our partner bird helps to
20:09 you know make their programs a little
20:10 bit more equitable for people from
20:12 different communities
20:14 is through these
20:16 three different programs so first off is
20:19 their community pricing program
20:21 which provides a discount to
20:24 low-income writers pell grant recipients
20:28 local nonprofit and community
20:30 organizations veterans and senior
20:32 citizens and so um uh residents are oh
20:36 yeah john
20:38 i'm back
20:39 so sorry about that i had some
20:41 connectivity issues
20:43 uh thank you for so seamlessly picking
20:45 that up i really appreciate it
20:47 so i have no other notes about the
20:49 community pricing program
20:51 i'm going to turn my camera off just to
20:53 hopefully mitigate that from happening
20:55 again
20:57 okay
20:58 so turning to uh the unbanked
21:02 portion here
21:03 uh for those uh for those who are
21:05 unbanked or those who do not do not have
21:08 access or do not have bank accounts bird
21:10 supplies prepaid codes and cards at
21:13 local cbs locations that can be bought
21:15 with cash thereby eliminating the
21:17 requirement for a bank account in order
21:18 to ride
21:20 and then thirdly we have
21:22 language barriers so language barriers
21:24 can also lead people out of new mobility
21:26 technologies the bird app is provided in
21:29 36 languages including the top languages
21:32 spoke in istpaw
21:34 and hopefully you can still hear me next
21:35 slide please
21:39 perfect
21:41 looking at public outreach now public
21:44 outreach is of course an essential part
21:46 of introducing new modes of
21:47 transportation to any community
21:51 so with planned cooperation staff plans
21:53 to coordinate with bird on a press
21:55 release and other public relations
21:57 initiatives
21:58 staff intends to use tools such as
22:00 social media in order to encourage
22:02 robust engagement
22:03 bird will supply social media campaign
22:06 materials to be utilized by the city
22:09 and then finally
22:10 surveys are also an important tool
22:12 gathering public feedback we would like
22:14 to see a
22:16 city community survey implemented and
22:18 additionally byrd would also implement a
22:20 writer survey which would occur during
22:22 or after the pilot program
22:25 and so now i will turn it back over to
22:27 benton to wrap the presentation
22:32 yeah thank you john
22:33 um yeah so our recommendation tonight is
22:36 to proceed
22:38 with the negotiation to establish
22:40 this electric scooter share pilot
22:42 program for the city
22:44 we would bring forward a memorandum of
22:48 understanding with bird
22:50 as a selected provider
22:52 as early as the next regular city
22:55 council meeting for approval
23:01 so those that timing next steps of
23:03 course starts here tonight
23:05 continues through that proposed council
23:07 meeting
23:08 which would allow a pilot program to
23:10 start as early as next month
23:13 we would have a checkpoint at the end of
23:14 the year where we would begin to
23:16 evaluate the program's
23:19 success
23:20 and continue that through 2023.
23:25 so again the direction needed tonight is
23:28 first and foremost whether to proceed um
23:31 with the negotiations to
23:33 enter into a memorandum of understanding
23:36 and establish an electric scooter share
23:38 pilot program
23:39 and specifically your feedback um on
23:43 these
23:44 different areas of the planned program
23:46 and operations
23:48 so thank you again for for having us um
23:51 and we're here to answer any questions
23:53 that you might have
23:55 benton copeland thank you so much for
23:57 that presentation and thank you mr
23:59 friend for
24:01 helping us understand this project a
24:03 little bit more
24:05 the the first question that
24:08 i have we'll do questions first then
24:09 we'll do some discussion and figure out
24:12 where we want to uh go with this but
24:15 i understand there's a representative
24:16 from byrd on the call today
24:19 michael
24:20 and
24:21 one of the
24:22 concerns was planned operations
24:25 and we had an email that indicated that
24:28 byrd
24:29 did some layoffs
24:31 quite recently
24:32 we're wondering how that might impact
24:35 operations in issaquah and if you can
24:37 comment a little bit on the
24:40 reason for
24:41 the
24:42 the cutbacks thank you
24:51 good evening council members are you
24:52 able to hear me yes
24:54 yes
24:55 yes perfect
24:58 appreciate you having me this evening
25:00 and i look forward to speaking further
25:03 in terms of the layoffs yes that is true
25:06 a number of our departments were
25:07 impacted by uh
25:09 by some layoffs these were not in the
25:13 areas of operations nor would this
25:15 impact the services of our fleet manager
25:17 program those are the individuals who
25:19 engage in the day-to-day field
25:20 operations which includes the deployment
25:22 the rebalancing
25:24 and the
25:26 recharging of the scooters
25:29 i think we're seeing a lot of macro
25:31 economic trends throughout the entirety
25:34 of our into of almost all industries
25:37 realistically at this point in time and
25:39 certainly i think there has been a
25:41 market shift and perception towards
25:44 the longevity of
25:46 tech industries
25:48 for that reason i think this is actually
25:50 a good thing in terms of us taking the
25:51 appropriate steps to ensure that we can
25:53 be a sustainable company long term well
25:55 it's never good to uh it's never
25:57 pleasant i guess i should say to have
25:59 layoffs certainly i do think it's an
26:01 important component of growing as a
26:03 company and ensuring our sustainability
26:05 long term so that we can be working with
26:07 communities like issaquah 5 10 25 years
26:10 from now
26:12 so would it be fair to say that the the
26:14 layoffs were more of a
26:16 reorganization
26:18 to to make sure that your operations
26:20 were
26:22 slimmed down and ready to continue to
26:24 provide good service to your customers
26:26 and your clients
26:28 that would be a fair characterization
26:30 yes okay thank you i'm going to open it
26:32 up for questions from the other members
26:34 of the of the committee i would just
26:36 like to first let the citizens know
26:39 that uh
26:41 these two council members council member
26:42 barb d michelle to my right and deputy
26:44 president
26:46 hall
26:47 um are one of the are two of the hardest
26:49 working council members that you have in
26:52 this city and we are lucky to have them
26:55 it goes without fail that they ask
26:57 questions and submit those questions to
27:00 staff
27:01 and staff is very diligent about
27:03 returning those questions back to us and
27:05 the questions are important because it
27:06 really
27:07 sparks other questions for council
27:09 members and gets us ready for the
27:11 discussion tonight and both these
27:13 council members provided a list of
27:15 questions to uh staff
27:18 that
27:18 will help shape the conversation tonight
27:21 so i'll pass on to councilmember d
27:22 michelle first
27:25 thank you so much chair joe and yes and
27:28 thank you i was going to say the same
27:30 thing i wanted to thank staff for the
27:33 responses that we got to multiple
27:35 multiple questions
27:37 and some of those i'm going to re-ask
27:39 again tonight just so that people who
27:41 are
27:42 watching the video at their convenience
27:45 will be able to get some of their
27:46 answers to questions that they have
27:49 so i've been following this on social
27:51 media today
27:53 and lots and lots of comments this is
27:55 going to be a topic of great interest to
27:57 the community so i think
28:00 looking through those comments the the
28:02 top issue is
28:04 um are they going to be are these
28:06 scooters going to be lying around on the
28:08 sidewalks are they going to be
28:11 stopping uh pedestrian traffic or
28:14 or you know regular traffic car traffic
28:17 um so i was the question is can you take
28:20 us through
28:22 the steps that you do to prevent that
28:24 from happening and then if it does
28:27 happen
28:28 what kind of steps is bird willing to
28:30 take to uh make sure that that doesn't
28:33 uh if it is uh disabling traffic that it
28:36 gets cleared up as soon as possible so
28:39 if you could just walk us through a
28:40 typical case
28:42 that would be great yeah that's
28:44 excellent yeah michael do you want to
28:46 talk about that a little bit
28:48 i appreciate that i apologize benton i
28:51 uh was uncertain that was direct towards
28:52 stafford towards myself
28:55 i certainly more than happy to provide
28:56 some answers absolutely
28:59 um obviously i think it is far more
29:00 important for us to be proactive for
29:02 that reason this is why we would have
29:04 locally based fleet managers these are
29:06 individuals whose full-time
29:08 responsibility through the the fleet
29:10 manager program is to engage in the
29:13 day-to-day field operations that'll be
29:15 required to help manage the fleet that
29:17 means that these individuals will be
29:19 checking on every single active scooter
29:21 multiple times per day
29:24 if there is a scooter that has been
29:25 knocked over or knocked over or is
29:27 located in a location where it would be
29:29 inappropriate they will collect that
29:31 scooter and bring it to a new location
29:32 we call that uh
29:34 activity rebalancing it's just a fancy
29:37 word for moving the scooters back to
29:38 where they're supposed to be this is
29:40 what uh mr friend larson friend forgive
29:43 me indicated earlier when he said uh
29:46 some of these suggested quote unquote
29:47 nest areas those are predefined areas
29:49 that we think these scooters are likely
29:50 to be used uh
29:52 regularly between some of these regular
29:55 check-ins it's also possible that
29:57 a resident a visitor might experience an
30:00 issue with one of the scooters for
30:02 example if somebody has knocked one over
30:05 in that event there are multiple
30:06 communication channels that can be
30:08 utilized to get a hold of us so that we
30:09 can dispatch our fleet manager to go and
30:11 correct the issue this includes a 24 7
30:13 telephone number we will have the
30:15 response time that was described earlier
30:16 of three hours between the hours of 7 am
30:18 and 7 pm with the prioritization for
30:21 anything that comes in during those
30:22 evening or rather night time hours
30:24 there's an email address multiple social
30:27 media accounts as well as a
30:29 an industry first feature that we call
30:31 community mode this allows everyone
30:33 regardless of whether they are a rider
30:34 or not to download our free mobile
30:36 application
30:38 scan take photographs of scooters and
30:40 send a geo-tagged
30:42 ticket immediately to our local fleet
30:44 management team as well as the
30:47 the city's account manager so that
30:48 there's visibility and transparency
30:50 across the entire organization
30:54 okay and i'd like to ask one more and
30:56 then i'll let council deputy president
30:59 hall have have a turn
31:02 we live in an area where we've got a
31:05 nice big valley and lots of hills
31:07 and uh so the question and it was raised
31:10 again on social media but i also uh
31:13 occurred to me as well how do these
31:15 scooters operate on hills and
31:19 and
31:20 going both up and then coming back down
31:23 and it is an equity issue in our city
31:26 because we have quite a few hills and
31:28 that covers a lot of neighborhoods so
31:31 um could you just talk about the
31:32 capacity to go up and then how how is it
31:35 to come back down
31:38 absolutely
31:39 the depending on the model of scooter
31:41 they are rated for a 15 to 20 grade they
31:44 can't achieve a uh
31:46 an even higher level of uh incline as
31:49 well we operate in a number of very
31:50 hilly communities including san
31:52 francisco uh these mountainous european
31:55 towns uh so certainly i have no concerns
31:58 in terms of the ability to go uphill in
32:00 any of the terrain that we see within
32:01 issaquah
32:03 as this is fundamentally a public
32:04 transportation option as you suggested
32:06 council member equity is very important
32:08 to us we do want to make sure that
32:09 people can use these to get to and from
32:12 work
32:13 their appointments etc so certainly it
32:15 would be important for us to make sure
32:16 that they can climb those hills in terms
32:18 of descending there is a mechanical
32:20 break available similar to what you
32:22 would find on a bicycle operated by hand
32:25 that can allow you to control the speed
32:26 to the level of comfort that you would
32:28 feel to be appropriate to descend
32:32 thank you
32:34 go ahead deputy council
32:36 president paul
32:38 thank you very much thank you to ben and
32:41 john and is it michael
32:43 from bird who are here i appreciate you
32:44 um giving us that useful presentation
32:47 and answering questions now uh i had a
32:49 number of as chair joe alluded to i had
32:51 a number of questions that i emailed in
32:53 and thank you to
32:54 uh staff for incorporating that all into
32:56 your presentation so i won't repeat any
32:59 of those i do have several uh follow-up
33:01 questions but first i did want to say
33:03 that councilwoman michelle i actually
33:04 used a bird scooter this weekend on a
33:06 hill and it was quite easy
33:08 to get up the hill so i i'm personally
33:10 not worried about that part um
33:14 so let's see how do i wanna so
33:17 uh i guess just piggybacking enough then
33:19 off uh councilmember d michelle's one of
33:21 her questions so
33:22 misplaced scooters can be reported
33:27 via other methods than just going
33:29 through the app so i think i heard
33:30 there's an email address there's a phone
33:31 number people can call
33:33 i'm curious if there's a
33:36 during the mou process and during the
33:38 actual pilot program is there a good
33:39 relationship between a bird and and the
33:42 city staffs that you've worked with too
33:44 so if a community member just decided
33:46 they wanted to email the city directly
33:48 that could get communicated to bird is
33:52 absolutely so we have dedicated
33:54 personnel who act as the uh we turn them
33:57 account managers for all the cities that
33:59 we do partner with what this means is
34:01 that there is a specific individual
34:03 within bird that city staff will be able
34:05 to reach out whenever there might be
34:07 experiencing an issue so that we can
34:09 dispatch our fleet manager make any
34:11 adjustments to geo-fencing parameters or
34:13 otherwise
34:14 massage the day-to-day operations as
34:17 necessary so short answer yes absolutely
34:20 no perfect thank you
34:22 all right so um the service area
34:25 well okay i'll just start by framing it
34:27 so i appreciate that this is a
34:30 interesting creative and fun solution to
34:32 the last male problem and you're
34:33 absolutely right i think the caveat is
34:36 if you live and can ride in the service
34:40 area so one question that i have is
34:42 is the service area that's described in
34:45 the proposal from bird
34:47 just for the pilot program and assuming
34:49 pilots go well is it typical
34:52 that service area opens up to the entire
34:54 city or is it kind of a case-by-case
34:56 basis how does that process work
34:58 it is very easy for us to expand the
35:00 service area it's more level uh more
35:02 ensuring we have to have the right level
35:04 of density in terms of the number of
35:05 units that are available
35:07 these systems really are predicated on
35:09 two notions convenience and utility by
35:11 having an insufficient number of
35:12 scooters within our service area it
35:14 means that people cannot conveniently
35:16 find them and it reduces the benefit of
35:18 this being a public transportation
35:19 option what that means is certainly
35:21 within issaquah we could absolutely
35:23 expand to the jurisdictional boundaries
35:25 there might be some
35:27 areas where it would be unlikely for
35:29 individuals to use this as the
35:31 regular type of uh or mode of
35:33 transportation that uh
35:35 they would rely on but from a
35:37 technological perspective and an
35:39 operational perspective
35:41 it would seem to be uh it would be quite
35:43 easy
35:44 meaning we could even do it within the
35:45 pilot area under the right circumstance
35:47 or pilot period under the right
35:48 circumstances
35:50 okay no good point
35:52 um i have three other questions but i'm
35:54 happy to please go ahead go ahead that's
35:56 okay um
36:00 uh i guess this is for city staff but in
36:03 your opinion how long do you think a
36:04 pilot program needs to last to be able
36:06 to collect useful data that we can
36:07 analyze and make a decision on
36:09 moving forward
36:11 yeah i would suggest
36:13 sorry i apologize forgive me
36:16 yeah i mean for our purposes i think it
36:19 will be uh valuable to have both the
36:22 summer season and the non-summer season
36:26 i think that that will give us a good
36:29 window
36:30 and a nice
36:32 you know the ability to to really come
36:35 to some some at least initial
36:37 conclusions about whether or not it was
36:40 successful
36:42 of course like with any other program
36:45 it's one of continual learning right and
36:48 trying to figure out
36:50 the changing needs and desires of the
36:52 community as well as just changing
36:55 conditions
36:56 on the ground so
36:58 i think this initial period
37:01 would be a good one for our purposes
37:04 and we would learn a lot about
37:08 how our community feels about it and how
37:11 what it's able to offer for our
37:12 community
37:16 all right thank you
37:20 oh it was john i think that mentioned
37:22 something about slow zones where you
37:25 would automatically be slower i didn't
37:26 read anything about that in the proposal
37:28 are you referring to a zone where you
37:30 would automatically be slower than the
37:33 max of 15 miles an hour or is it if you
37:35 exit the service area it slows down to a
37:38 really slow speed and kind of warns you
37:40 that you're exiting the area so if you
37:42 could clarify that that would be great
37:48 yes i can actually provide some uh some
37:51 detail there so it's actually both
37:53 meaning if somebody were to exit the
37:55 operating zone scooter will slow down to
37:57 about a mile and a half per hour start
37:58 beeping and flashing at them and they
38:00 will be unable to end their ride meaning
38:01 they continue to incur a charge so
38:03 pretty good incentive to take it back
38:05 within the operating zone if there are
38:07 areas that we identify with the city
38:09 where it might not be appropriate to
38:11 have the scooters traveling at 15 miles
38:12 per hour or even temporarily have areas
38:15 where the scooters should be at a
38:16 reduced speed if you have for example a
38:19 special event we can create geo
38:22 fence slow zones that take that maximum
38:25 speed down to 12 10 whatever might be
38:27 appropriate in terms of miles per hour
38:32 okay thanks i appreciate that
38:33 clarification
38:38 oh and then i'll guess also about the
38:40 community pricing program i'm i'd be
38:42 curious to know how successful that
38:44 program has worked in other communities
38:46 or if it's been kind of a case-by-case
38:48 basis whether or not it's been
38:49 implemented successfully
38:52 in terms of how many individuals use it
38:55 it does tend to vary from community to
38:56 community it's one of the reasons why we
38:58 try and make sure that we get the
38:59 messaging out to as many individuals as
39:01 possible
39:02 uh one of the ways that we found to be
39:05 particularly effective is to actually
39:06 work with the city to issue a joint
39:08 press release prior to the deployment of
39:10 the scooters which includes the
39:12 instructions for how to access our
39:13 community pricing program as well as our
39:15 communication
39:17 method so that people can get a hold of
39:18 us if they do have any questions or want
39:20 to report any concerns so that is
39:22 something certainly that the uh
39:24 the city is interested in i think it
39:26 could be a very useful tool
39:30 and can i just add that please one of
39:32 the
39:34 important metrics that we'll
39:36 try to be measuring during the pilot
39:38 program are those equity elements and
39:40 how many residents were able to take
39:42 advantage of those different programs um
39:44 so that we can help to see
39:47 how them you know what we can do to help
39:50 improve their their uptake rates
39:53 councilman d michelle thanks um just a
39:57 couple of other questions
40:01 if there is a scooter involved in an
40:04 accident
40:06 what how is that handled and who is
40:09 carrying the liability on that and i
40:11 think that's a question for benton thank
40:13 you
40:14 yeah so um any incident involving a
40:18 scooter would be treated the same
40:23 any other incident
40:24 involving a privately owned electric
40:26 scooter
40:28 we will be requiring
40:30 any provider that provides electric
40:33 scooter share
40:35 a program in our city to carry
40:38 liability insurance um and the level
40:41 that we've been suggested is uh
40:44 three million per occurrence and six
40:46 million aggregate and so that's um
40:49 that's what we're looking at okay
40:52 and just one last question and i was
40:55 looking at the map
40:57 it doesn't look to me and maybe i'm not
40:59 reading it correctly but it doesn't look
41:00 to me like the transit center is
41:02 included
41:03 although there is a nest about a block
41:06 away
41:08 is there some reason why we're not
41:10 including the transit center in that
41:13 coverage map
41:15 yeah so
41:16 well i can talk about some of the
41:18 initial conversations we've had with our
41:20 external partners um
41:23 you know they they would like to control
41:25 uh the access that scooters have to
41:28 their facilities um uh just to prevent
41:30 different issues and things like that
41:32 and so we'd be working with them
41:35 to establish um special zones that
41:38 people could park um their scooter and
41:40 hop right on to a bus and so um that's
41:44 that's one of the things
41:45 that we would be
41:46 exploring
41:48 thank you very much
41:52 thank you for the
41:54 great answers to our questions i have a
41:56 couple if you could go to the proposed
41:58 operations
42:00 slide that you had with the map of the
42:02 city
42:04 uh like councilmember dean michelle i
42:07 had a question about tibbetts valley
42:09 park
42:10 i was wondering if it'd be possible to
42:12 perhaps put a
42:14 nesting location there as many hopefully
42:18 many uh
42:20 children and young people who want to
42:21 take advantage of the park can
42:23 um you know take a scooter from the
42:25 highlands or take the scooter from old
42:27 downtown and take it out to the the park
42:30 so that's just one question that i'd
42:31 like explored the other one is of course
42:35 we've always had a challenge of of
42:37 making sure that
42:38 old town issaquah and squawk mountain
42:40 were connected to the highlands as much
42:42 as possible and just looking at the map
42:45 on the right-hand side near i-90 i just
42:48 wanted to make sure or find out whether
42:50 or not
42:50 the path that goes from
42:53 old town up along the
42:55 the road there is included in that zone
42:58 such that they're going to be able to to
43:00 ride all the way up there
43:02 without any problems or difficulties
43:07 yeah so a bit of context
43:09 just from our city staff side is that we
43:12 would you know if if we go through with
43:14 this pilot program
43:17 we would permit bird to operate
43:19 throughout the city um
43:22 and so we wouldn't put limitations on
43:24 that end but michael i'm wondering if
43:26 you can talk a little bit um
43:29 to answer the council members questions
43:32 about those connections
43:34 um and about maybe some of the other
43:36 reasons why
43:38 this area was chosen
43:41 absolutely
43:42 as noted earlier we can absolutely
43:44 adjust the boundaries of the proposed
43:46 operating zone if there are specific
43:48 regions that you think it would be
43:49 important to include we did include the
43:51 trail that you were describing
43:53 councilmember in your second question so
43:55 certainly there should be that access
43:56 that
43:58 you were asking about
43:59 with respect to the park access um
44:03 something i should mention our riders
44:05 are required to be 18 years of age or
44:07 older in order to be able to use the
44:09 system so tibbetts valley park
44:11 we can absolutely have a
44:14 a nesting location there
44:16 but
44:17 at the same time it may not necessarily
44:19 benefit children under the age of 18.
44:21 well
44:22 i suppose that's everybody uh
44:25 everybody's a child scary
44:26 that's freaky
44:29 great thank you for that that response
44:33 for our audience and for council members
44:38 michael from bird could you give us some
44:40 example of comparables
44:42 other cities that you have
44:45 you know initiated this program in so
44:46 that we could take a look at the
44:48 experiences they've had and if we can
44:50 reach out to council members or others
44:52 that might have worked with you we
44:54 certainly would would like to have that
44:56 opportunity could you give us some
44:58 comparables please
45:01 absolutely i believe i actually sent a
45:02 list to city staff earlier on in this
45:05 process if you give me a moment i can
45:06 pull up that exact list so that
45:09 there is consistency in everything that
45:10 i have suggested
45:12 uh benton i'm not sure if you have it
45:14 easily available but certainly i can
45:15 find it
45:18 um yeah i don't i don't have it off off
45:20 the top of my head um
45:24 but there are uh multiple jurisdictions
45:26 that have worked with bird throughout
45:28 the country of course we've talked with
45:30 some of them um and that's influenced
45:33 some of the things we've even talked
45:35 about tonight especially in terms of ada
45:38 compliance and making sure
45:40 that that's well protected
45:42 under the the proposed program
45:44 there's also
45:45 several jurisdictions just in our region
45:48 that maybe don't have a
45:50 direct relationship with bird but do
45:52 have electric scooter share programs
45:55 with other providers
45:57 so redmond and
45:58 bothell are examples of jurisdictions
46:01 like that um and we found that the
46:04 jurisdictions that we've talked to that
46:06 the
46:07 staff says that the community um takes
46:09 advantage of those programs and is happy
46:11 with those programs
46:14 and you know with with again careful
46:16 program design and and
46:19 thorough program implementation um they
46:22 can be very successful
46:25 and i don't know michael if that gave
46:27 you enough time to
46:28 also look up the list
46:31 it certainly did i appreciate it the
46:33 list that we sent earlier with
46:35 communities that were comparable both
46:36 from a geographic perspective a
46:38 population perspective and in some
46:40 instances a demographic perspective
46:43 were uh college place washington
46:45 coachella california midland michigan
46:48 and pendleton oregon since then we have
46:50 certainly expanded into a number of
46:51 other similar communities but i feel
46:53 that those four probably do represent
46:55 the best cross section that we currently
46:58 operate within that i feel would would
47:01 be appropriate comparables for iso
47:03 thank you michael appreciate that
47:06 deputy administrator snyder thank you
47:08 councilmember joe i just also wanted to
47:10 point to the memo for this evening has a
47:13 few of our peer cities that are
47:15 neighboring cities as benton mentioned
47:16 just off the top of his head that
47:18 includes redmond bothell
47:20 seattle kirkland and many others may not
47:23 necessarily have an agreement with bird
47:25 but do have an agreement with
47:27 another electronic scooter share
47:29 provider so just wanted to make sure
47:31 that that was um referred to that's
47:34 that's in uh your materials on page two
47:37 thank you not everyone in the public
47:39 reads the materials so it's always good
47:40 that we
47:42 get the the
47:43 the information out
47:45 through as many different avenues as we
47:46 can
47:48 the next question that i had was um
47:51 has
47:52 bird or has the city talked about
47:54 potentially selling the prepaid cards uh
47:58 in our city hall as i look at the map
48:00 the cvs pharmacies are
48:02 either out on gilman or on the other
48:04 side of the freeway perhaps fred meyer
48:06 um you know they're they're quite a
48:08 distance away from the old downtown area
48:10 that we want to try to promote um
48:13 perhaps some mobility in and whether i
48:16 don't know if this is to to michael
48:17 whether he's had an experience with
48:19 partnering with the city selling these
48:20 or if it's something that the city can't
48:22 do because of some law that i'm not
48:24 aware of or would not want to do because
48:28 you know any
48:29 staffing or requirements like that i
48:32 certainly would would like to hear the
48:33 different points of view
48:39 uh council member joe if i if i may try
48:42 to take that question
48:43 certainly um
48:45 that would be unusual for the city to do
48:48 our the current services that we provide
48:50 as you know were only open uh during
48:53 relatively limited hours compared to a
48:54 retail location
48:56 um we could try to assess as to where
48:59 those types of
49:01 gift cards and
49:02 cards that would work for people who are
49:04 not
49:05 who don't have banks
49:07 but you know our services are mostly
49:09 limited to our regulatory
49:11 services so permits licenses things like
49:14 that utility billing that's really what
49:16 we're set up to do
49:17 um so that would be something we would
49:19 need to talk to
49:21 at greater length in terms of whether or
49:23 not we have the ability and resources uh
49:26 provide vending for such services like
49:28 that and
49:30 it would be a unique service for us to
49:32 provide i'm not aware of any other city
49:35 that does that
49:37 speaking as economic development
49:39 coordinator i would certainly be willing
49:42 to make introductions with some of the
49:43 local small businesses
49:46 and see if if that might be a possible
49:48 partnership for bird um to provide it
49:51 through them as well so we could we
49:53 could explore some different options for
49:54 sure
49:58 and michael do you have any experience
50:00 with partnering with your jurisdictions
50:03 um making those cards available
50:07 myself personally
50:09 i would not be my area of expertise but
50:11 certainly i can inquire of the
50:14 appropriate teams to see if there might
50:15 be anything that would restrict us from
50:17 doing so what i can say is from a
50:19 technological perspective we also have
50:21 the capability of creating codes that
50:23 can be associated with a particular
50:25 value
50:26 so that might be an easy way to
50:29 to also
50:31 ensure accessibility
50:33 okay thank you i appreciate that just
50:35 from
50:36 an equity point of view if people are
50:37 coming in and riding the bus we want to
50:40 enable them to
50:41 be able to get onto a scooter and not
50:44 have to
50:45 travel a great distance to get a card
50:48 necessarily
50:50 as we kind of look at the map hopefully
50:52 we can think about how people come in
50:54 and out of the city and and we know that
50:57 the traffic patterns and the patterns of
50:58 our our public transit so we could think
51:01 about it about that a little bit so it's
51:03 convenient for people that's often half
51:05 the battle for using the service as well
51:10 other questions from
51:12 members okay
51:15 the last kind of comment that i would
51:17 kind of open up for is is
51:20 the transportation advisory board
51:23 there are some options there potentially
51:25 to include them in the conversation or
51:28 to not and
51:29 i wanted to see benton if you could give
51:31 us a little more uh
51:33 information about that and why one
51:35 option over the other might might be a
51:37 better choice
51:42 yeah and uh
51:44 i i was actually wondering if john would
51:46 like to talk about the answer this
51:48 question i know you've talked with
51:53 yeah certainly
51:55 uh so at this point the proposal has the
51:58 specific proposal is not gone before the
52:00 tab um we at the time of kind of
52:02 development thus far
52:04 we believe that the tab was so highly
52:06 involved in the mobility master plan
52:08 creation process
52:10 and this scooter share system would
52:12 highly align with the mobility master
52:14 plan
52:15 the tabs input may not be necessary um
52:18 and i think uh as i as i said to
52:21 uh council member dave michelle uh
52:24 should the should the committee
52:25 determine that the program does need to
52:27 go back to tab
52:28 uh we we certainly could could do that
52:31 and accommodate that
52:33 okay thank you i appreciate that
52:36 if there are no more questions we'll
52:38 open it up and see if there any members
52:40 of the public that wish to make a
52:42 comment on this particular topic
52:44 oh go ahead just a really quick question
52:47 um is it common for the city to take um
52:53 programmatic activities to the
52:55 transportation advisory board or if
52:56 they've historically been more of a
52:58 policy
53:00 making board with regard to
53:01 transportation or policy advising board
53:04 i can answer that i actually asked that
53:06 question being newer to the city i asked
53:08 that question yesterday and the answer
53:10 is is more policy heavy than
53:12 programmatic so you'd be right about
53:14 that
53:17 great appreciate that
53:20 do we have any there are no members in
53:22 the room right now to make public
53:23 comment i'll look to deputy clerk to see
53:27 if there are any people online that
53:28 would wish to comment on this particular
53:30 topic tonight
53:34 thank you councilmember joe uh i see one
53:36 member of the public present but uh no
53:40 hand raised
53:43 requesting public comment
53:46 opportunity
53:47 okay
53:49 last chance
53:52 okay we'll move on to discussion then
53:54 amongst the committee members so we can
53:57 try to
53:59 figure out a plan for this particular
54:00 topic so
54:03 first on the issue of tab i think that
54:07 if we
54:08 do agree to go ahead and move forward
54:10 with this in concept and it comes back
54:12 to the council on the 21st
54:14 or a subsequent meeting after that tab
54:17 can certainly
54:19 chime in or come to the meeting with
54:21 public comment or reach out to us with
54:23 email and his deputy council president
54:25 hall pointed out it's more of a a
54:28 policy board rather than a individual
54:30 program uh situation so it might make
54:33 more sense for
54:34 us to just approve it and let
54:37 the tab
54:40 committee my board go ahead and comment
54:42 on it if they want to but i'll certainly
54:45 open that up for any other points of
54:47 view as well
54:49 okay
54:50 all right and uh
54:54 you want to go first
54:57 uh sure i'll go first um
55:01 super super interesting and um exciting
55:05 opportunity before us today
55:08 um thank you to all the city staff and
55:10 of course to byrd for coming
55:13 to the city of issaquah in the first
55:14 place um
55:16 for all your hard work working on this
55:17 proposal i really appreciate it i don't
55:20 think there's any doubt
55:22 that this is in alignment with the
55:24 spirit of our strategic plan with the
55:26 spirit
55:27 and goal areas of our mobility master
55:29 plan
55:31 like i said earlier it's a
55:33 creative solution to the last mile
55:34 problem
55:36 for some people right if you live in the
55:38 and and can commute in in the um service
55:40 area it's a fun solution for replacing
55:43 sov trips or single occupancy vehicle
55:45 trips
55:46 with that same caveat
55:49 like councilman b michelle i did do some
55:52 searching i was really happy to see and
55:54 thankful to see that the city promoted
55:56 that we were discussing this item
55:58 on social media on twitter and on
56:00 facebook i did go through all those
56:02 comments just like my colleague here
56:04 and there are some
56:06 and i think a lot of it was reiterated
56:09 in the email that we received from the
56:11 resident who emailed in earlier today
56:12 some of those
56:14 concerns that i noticed on social media
56:16 where that retrieval has to be a
56:18 priority
56:19 that we have to prevent it from becoming
56:21 a public safety hazard
56:23 worries that it would litter sidewalks
56:25 and end up in ditches
56:27 support that you know perhaps a smaller
56:29 bus service might be a more useful
56:33 thing to pursue and and just for that
56:35 person if you happen to be um watching
56:38 this committee meet meeting this evening
56:40 that is something we're exploring it has
56:42 been more challenging than than we'd
56:44 like especially with the coveted
56:45 pandemic um kind of making things in
56:47 that space a little bit more difficult
56:49 but it is something that is a priority
56:50 of this council and something we are
56:52 pursuing actually that might be
56:54 something john's working on too i can't
56:55 remember if that's you oh it is okay
56:57 he's nodding um
56:59 concerns with ada implications obviously
57:01 was another thing that came up um does
57:05 our infrastructure support scooters in
57:06 the first place
57:08 concerns with ice and inclement weather
57:11 and i just want to ensure um that the
57:14 proposal did account for ice and
57:16 inclement weather
57:17 in that scooters i believe could be shut
57:20 down
57:21 in those kinds of winter weather or
57:23 extreme weather events
57:25 and then another comment that the pilot
57:28 program
57:29 should give us lots of useful
57:31 information which is kind of the way
57:33 that i'm thinking about it right now
57:35 i think most of these concerns are
57:38 covered by this three-hour guarantee of
57:41 bird on response time um the pilot
57:44 program you know would be able to
57:46 measure outcomes in in success
57:49 of those very things though
57:52 so if it's not successful and we did
57:54 move forward with the pilot program up
57:56 then we'd have our answer right away i
57:57 would think on whether or not to pursue
57:59 this as a permanent program in issaquah
58:05 you know with all that i i would
58:07 definitely based on you know what i've
58:09 seen already
58:10 you know we haven't captured the full
58:12 community's
58:14 feedback or interest yet this is just
58:16 obviously the people who
58:18 are tuned to the city's posts right away
58:20 but
58:21 i would have
58:23 concerns with approving a permanent
58:24 program today or voting on a permanent
58:26 program today but i do think that a
58:28 pilot program seems like a good step to
58:31 collect useful data
58:33 and community feedback along the way
58:34 especially especially when it costs the
58:37 city nothing to it cost the city nothing
58:40 to explore whether or not this is an
58:42 answer to some people i think that's
58:44 another thing that i'd like to reiterate
58:46 in this is this does not solve the last
58:48 mile problem for everybody in every
58:52 place in the city but it could solve
58:53 some it could be an answer for some
58:55 people and if it doesn't cost us
58:58 anything
58:59 except for the staff time of course to
59:01 administer the mou and all that i i
59:04 don't see a downside in the pilot
59:06 program
59:10 yeah i already said that
59:11 one thing
59:13 one thought that i have just based on q
59:15 a tonight is
59:17 that we should ensure that no park zones
59:21 are given careful uh consideration
59:24 especially along some of our issaquah
59:26 has some very skinny bike paths
59:28 especially you know when you get to the
59:30 kind of the outer edges of the proposed
59:32 service area
59:34 so i think ensuring that scooters aren't
59:36 parked along those bike paths
59:38 that could create a hazard for bikers is
59:40 important um and i agree with chair joe
59:44 that the transportation advisory board
59:46 should be made aware of this discussion
59:49 and encouraged to provide feedback ahead
59:52 of our next council meeting i don't
59:53 think they necessarily need to be
59:56 given an agenda item for a programmatic
59:59 issue
1:00:01 that's all the feedback that i have
1:00:04 at this point
1:00:07 i do think
1:00:11 a scaled up approach over four weeks
1:00:15 makes sense to me and if it seems like
1:00:17 that's what's been a successful
1:00:19 model in other cities then
1:00:21 i'd like to you know continue to do what
1:00:24 what best practices are and what's
1:00:26 worked well in other cities
1:00:31 yeah i i might have some more comments
1:00:33 but maybe i'll let the two of you go
1:00:34 first but that's that's what i'm
1:00:36 thinking right now and thanks again for
1:00:37 all the
1:00:38 information
1:00:43 um thank you and again thanks to the
1:00:45 staff for a really good thorough
1:00:47 presentation and answering our questions
1:00:49 very very thoroughly
1:00:52 when i ran for the council in 2019 i was
1:00:55 talking all about alternatives
1:00:58 for transportation so
1:01:00 so this is uh certainly
1:01:02 right up my wheelhouse and so
1:01:05 i do support the idea of a pilot and i
1:01:08 agree with councilmember hall that
1:01:10 we need the pilot to see exactly how it
1:01:12 works on the ground um and
1:01:15 how well it serves our population and
1:01:18 how well it's used and
1:01:20 that it does not
1:01:22 create nuisances of any sort
1:01:25 reading through the comments today i
1:01:27 would say that we have a community
1:01:29 that's or at least the people who
1:01:30 responded today to that social media
1:01:33 post are quite anxious about this
1:01:37 my thought in looking at that is when we
1:01:40 do our community engagement um i think
1:01:42 that we need to
1:01:44 look at
1:01:45 where we start
1:01:47 and then measure community
1:01:50 input on that and then at the end of the
1:01:52 pilot we look at it again and see if the
1:01:55 needle has moved in terms of acceptance
1:01:58 of the program
1:01:59 and understanding and the other uh thing
1:02:02 i think would be very very helpful for
1:02:04 both the public and for the council
1:02:06 would be a kind of real time
1:02:09 connection over any incidents that occur
1:02:12 i know those will be reported to bird
1:02:14 but i would certainly like to get some
1:02:16 interim reports on what kind of
1:02:18 incidents are being reported by the
1:02:21 public and how they're being resolved
1:02:25 i think if we show the community that we
1:02:28 we too share their anxiety we too share
1:02:32 their concerns
1:02:33 and we want to make this the best
1:02:35 possible
1:02:37 transportation alternative that it can
1:02:39 that will go a long way toward
1:02:41 encouraging community support and we
1:02:44 need community support
1:02:46 so um overall i'm very favorable toward
1:02:50 trying this out as a pilot program
1:02:53 i thank councilmember hall for that
1:02:56 question about the difference between
1:02:57 policy and program
1:03:00 i agree that this is a program and not a
1:03:02 policy and so however maybe we could uh
1:03:06 send an email to the transportation
1:03:08 advisory board and to the members and
1:03:10 let them know this is happening and if
1:03:12 they want to
1:03:13 comment um
1:03:15 as individuals that would be very very
1:03:19 welcome so
1:03:22 i think that's i'm councilmember hall
1:03:24 did a very thorough job of of covering
1:03:27 it so i think that
1:03:29 i'm really focused on that community
1:03:30 outreach and community approval piece of
1:03:34 so i thank you again and
1:03:36 i'll turn it over to cheer job
1:03:39 thank you so much
1:03:40 one of the things that i appreciate
1:03:41 about this council is
1:03:44 we live in
1:03:45 diverse neighborhoods all throughout the
1:03:48 we have two members that live in talus
1:03:51 one member that lives in the highlands
1:03:55 barbados michelle and i live on the
1:03:57 valley floor very close to the valley
1:03:58 floor so we're going to be able to
1:04:02 observe and see
1:04:03 the daily operations of the scooter
1:04:06 program in action
1:04:10 most of us are either working at home a
1:04:12 couple days a week or
1:04:15 five days a week and so we are in the
1:04:17 community a lot more than perhaps
1:04:20 we might have been in years past
1:04:23 so that being said we will be
1:04:25 looking at the reports that you might be
1:04:27 giving out to us from the staff side and
1:04:29 then we'll also be making our own
1:04:31 observations as we're traveling through
1:04:33 the city and working in the city uh as
1:04:36 well so
1:04:38 that's not to say that i'm i think that
1:04:41 um things are going to go poorly but i
1:04:43 just want to make sure that um you know
1:04:47 we as a council take some responsibility
1:04:50 for monitoring and viewing and giving
1:04:52 our feedback too as we go forward
1:04:56 this is a pilot program and i think that
1:04:59 when i ran for council certainly talked
1:05:02 about
1:05:02 trying to search for alternatives trying
1:05:04 to find ideas that might work and the
1:05:06 only way we're going to find out whether
1:05:08 or not this is something that works for
1:05:10 a segment of our population part of our
1:05:12 population that wants to utilize it is
1:05:14 to try it and to see how how it works
1:05:17 how many people use it and whether or
1:05:19 not we have
1:05:21 some of the problems that
1:05:23 might have been noted in some of the
1:05:25 emails but it sounds as if the
1:05:28 on-site manager will be
1:05:30 addressing those in a in a pretty
1:05:32 diligent fashion and
1:05:34 you know hopefully with good guidance
1:05:37 and the app and
1:05:39 um you know better access to technology
1:05:41 we'll have fewer situations where
1:05:45 uh bike paths are being blocked or um
1:05:48 scooters are left in in inappropriate
1:05:50 areas that cause some problems along the
1:05:54 i think that's uh i'm in favor of going
1:05:56 ahead and moving forward
1:05:58 to get a memo of understanding together
1:06:01 we need to be
1:06:03 very diligent about our communication
1:06:05 with the transportation advisory board
1:06:08 and making sure that they know that this
1:06:10 is something that's going on as a stated
1:06:12 before
1:06:14 but i think that if you if council
1:06:16 excuse me if staff can turn around and
1:06:18 bring forward mou
1:06:20 by the 21st i think that would be
1:06:23 outstanding uh if you need a little more
1:06:25 time that to get it right you know
1:06:27 that's that's fine too
1:06:31 that's i think the direction that that
1:06:33 this committee wants to go if i'm
1:06:35 reading my
1:06:36 members correctly and their nods of
1:06:39 heads going on
1:06:41 does that give you
1:06:44 enough guidance spent in culverts
1:06:46 and deputy administrator
1:06:49 snyder
1:06:51 uh yes hi this is andrea i'm looking at
1:06:54 benton and he's also nodding vigorously
1:06:56 so yes thank you that does give us
1:06:58 enough guidance really appreciate your
1:07:00 comments
1:07:01 we will
1:07:03 suggest also putting this i think on
1:07:05 regular business given how much
1:07:06 community interest we've received and
1:07:08 certainly want to report back on the
1:07:10 comments also that
1:07:12 and suggestions that you all offered
1:07:14 today so thank you for those great
1:07:15 discussion uh and really appreciate your
1:07:18 comments
1:07:19 and i did have a question about social
1:07:21 media were
1:07:22 [Music]
1:07:24 do we as a city have a staff member
1:07:26 that's responding to some of those
1:07:27 comments or
1:07:28 they just
1:07:30 you know
1:07:31 grow through the the individual
1:07:33 conversation how does that work
1:07:36 yes typically
1:07:38 our staff
1:07:39 and communications will respond to some
1:07:41 of the comments sometimes they let the
1:07:44 conversation kind of unfold because
1:07:46 some of these comments don't necessarily
1:07:48 all of them need responses but
1:07:50 yes we do have staff that monitor
1:07:52 comments and try to respond and offer
1:07:54 information as possible
1:07:57 great thank you
1:07:59 all right
1:08:01 we look forward to having this item back
1:08:03 on a council agenda in the near future
1:08:06 as soon as staff can turn around and mou
1:08:11 look forward to that and appreciate
1:08:15 everyone coming tonight to give us that
1:08:18 information benton koblentz john larson
1:08:21 friend and michael from bird thank you
1:08:23 for the information answering our
1:08:24 questions uh i think you helped make the
1:08:28 conversation flow and helped make things
1:08:31 work well for us so
1:08:33 much appreciated
1:08:36 okay yeah thank you so much
1:08:38 you're welcome
1:08:39 that was the only item on the agenda
1:08:41 tonight uh there's a section for
1:08:44 any good of the order comments from the
1:08:46 committee if there's anything
1:08:50 i would just say that uh the garage
1:08:52 which is uh one of the non-profits in
1:08:54 town is holding a pride event on june
1:08:59 three to five in the afternoon on the uh
1:09:01 recreational rec lawn and the garage
1:09:03 facility right next to the the uh the
1:09:07 rec center
1:09:08 and um you know i want to encourage
1:09:10 people to
1:09:12 come out if they would like to to enjoy
1:09:14 the event hopefully we'll have good
1:09:16 weather but i appreciate everything the
1:09:18 city is doing in the area of pride and
1:09:20 the events that they're putting together
1:09:22 and i just want to encourage uh this is
1:09:25 you know for a high school program
1:09:27 primarily but anyone can certainly come
1:09:29 out and and enjoy themselves during this
1:09:32 event so i just thought i'd throw that
1:09:34 in three to five on june 23rd
1:09:37 open to the public that's right
1:09:39 all right if there's no further business
1:09:41 for the committee we will be adjourned
1:09:44 at 7 40. thank you