Equity Board · Wednesday, March 6, 2024 · City Council Digest

3. APPROVAL OF MINUTES

Minutes of February 7, 2024 Meeting

packet pp.3–5

▶ Watch from 1:18 Open packet at p.3 ↗

Staff report:

APPROVAL OF MINUTES a) 02-07-24 Equity Board Minutes Page [0000] CITY OF ISSAQUAH Equity Board 6:00 PM Steelhead Room, 235 1st Ave. February 7, 2024 MINUTES SE, Issaquah

4. STAFF REPORT

Updates on Items from February 2024 Meeting [5 mins]

Dale Markey-Crimp, Assistant to the City Administrator

5. AGENDA ITEMS

Opening Question Facilitated by: [5 mins.] Priti Mody-Pan, Equity Board Chair

packet pp.7–30

Topics: Equity

▶ Watch from 9:07 Open packet at p.7 ↗

Staff report:

Discuss Staff's approach to evaluating equity in the City’s water shut off policy and procedure.

Equity Framework: Public Works Water Shut Off Policy and Process [45 mins.]

Emily Moon, Public Works Director · packet pp.31–43

Topics: WaterEquity

▶ Watch from 48:01 Open packet at p.31 ↗

Staff report:

Issaquah Municipal Court Overview MARCH 6 TH , 2024 EQUITY BOARD MONTHLY MEETING

Equity Framework: Municipal and Community Court [45 mins.]

Nikki Meister, Lead Judicial Specialist

Topics: Equity

▶ Watch from 1:26:55

6. OTHER BUSINESS / ANNOUNCEMENTS

Community Engagement Working Group Planning [15 mins.] Facilitated by: Priti Mody-Pan, Equity Board Chair

Topics: Equity

▶ Watch from 2:05:49

Closing Practice Facilitated by: [5 mins.] Priti Mody-Pan, Equity Board Chair

Topics: Equity

▶ Watch from 2:10:49

2882 segments .txt ↗

0:02 ↗ [Music]

0:04 ↗ morning all right well good evening

0:06 ↗ everyone it is 6:04 pm. and I call the

0:12 ↗ March meeting of the equity board to

0:15 ↗ order um let's see tonight we have one

0:19 ↗ two three four five six six currently

0:23 ↗ six board members currently present and

0:26 ↗ we expect at least one more to come uh

0:29 ↗ let's see Dale would you mind sharing

0:31 ↗ out the excused absences for us please I

0:33 ↗ would not um Kelly M has an excused

0:36 ↗ absence she shared with you all she's

0:37 ↗ still in uh Africa on a big trip which

0:42 ↗ will be back next month and then

0:43 ↗ Christina is also excused and Christina

0:45 ↗ is excused for the next uh few meetings

0:48 ↗ as she welcomes a new member to her

0:49 ↗ family so those are our two um excused

0:53 ↗ absences this

0:55 ↗ evening great okay and let's see with

0:59 ↗ the that uh I see we have some members

1:02 ↗ of the public here do we have public

1:04 ↗ comments any public comments

1:07 ↗ today yes this is our Municipal Court

1:09 ↗ staff they're going to be presenting

1:10 ↗ later today sry about that welcome

1:13 ↗ looking forward to talking with you soon

1:15 ↗ um let's see so then let's move on to

1:18 ↗ the approval of minutes um I will give

1:21 ↗ everyone uh a minute to review the

1:28 ↗ minutes

2:01 ↗ okay I hope folks have had enough chance

2:03 ↗ to scan the minutes um can I get someone

2:05 ↗ to make a motion to approve the

2:10 ↗ minutes like motion caric made a motion

2:13 ↗ do I have a

2:15 ↗ second more than a second okay would um

2:19 ↗ uh is there any discussion that we need

2:21 ↗ to have about the

2:26 ↗ minutes all right and I think with that

2:28 ↗ we're approved y

2:30 ↗ all right moving right along now we have

2:34 ↗ the staff report from

2:36 ↗ Dale indeed we do uh good evening

2:39 ↗ everybody uh as a reminder we built this

2:43 ↗ time for a staff report at the top of

2:45 ↗ the meeting in here for our 2024

2:48 ↗ calendar um for two reasons one to have

2:51 ↗ an ongoing way to provide uh you all

2:54 ↗ keep you all apprised of any

2:56 ↗ administrative items that are upcoming

2:58 ↗ we do have one of those to share out

2:59 ↗ tonight um and then secondly to

3:01 ↗ understand the ongoing impact of the

3:02 ↗ equity board so tonight we have two uh

3:05 ↗ staff groups coming to present uh last

3:08 ↗ month we had two staff groups that came

3:09 ↗ to present and one of the requests was

3:11 ↗ to at each following meeting share back

3:13 ↗ to the board the impact of the feedback

3:15 ↗ and input that you provided the previous

3:17 ↗ month and so I have a little bit of an

3:19 ↗ update here from uh David REI who came

3:23 ↗ last meeting to to present out on

3:25 ↗ resilience hubs and um from Jeff Watling

3:28 ↗ and Brian bernston who shared about uh

3:31 ↗ this new recreation registration pilot

3:34 ↗ for high demand uh Recreation programs

3:37 ↗ and so I'll share a little bit of what

3:38 ↗ they shared with me um

3:41 ↗ for for all of our ongoing understanding

3:44 ↗ of the impact of our advising so first

3:47 ↗ from David so he shared following the

3:49 ↗ equity board engagement in early

3:51 ↗ February staff has now Incorporated

3:53 ↗ changes into project goals and criteria

3:55 ↗ based on that board feedback these

3:58 ↗ changes and the general Equity board

4:00 ↗ feedback were highlighted to the

4:01 ↗ resilience Hub Partners during uh the

4:04 ↗ February 29th meeting additionally

4:08 ↗ suggestions and questions from Equity

4:10 ↗ board members that were posed in our

4:11 ↗ February meeting relating to resilience

4:14 ↗ Hub operations and the long-term

4:16 ↗ planning ideas were noted for continuing

4:19 ↗ consideration and exploration so

4:21 ↗ questions relating to sort of the wh if

4:23 ↗ scenarios to Pet Care to support for um

4:28 ↗ new mothers uh those will all be

4:30 ↗ incorporated as they build out a more

4:32 ↗ robust plan for what resilience hubs are

4:36 ↗ and what they mean for the community of

4:37 ↗ isqua next steps for this project so you

4:40 ↗ all know include getting um excuse me

4:43 ↗ include continuing to fine-tune criteria

4:45 ↗ and beginning to evaluate potential

4:47 ↗ resilience Hub sites I know some of

4:49 ↗ those sites there were some site visits

4:50 ↗ actually this past week um and this will

4:53 ↗ help the city and partners identify

4:56 ↗ priority locations So based on the

4:57 ↗ feedback that you all gave that's

4:59 ↗ factored into now where we might be

5:01 ↗ considering sighting these hubs the city

5:03 ↗ expects to complete an initial round of

5:05 ↗ site prioritization by early summer

5:07 ↗ 20124 um and in the meantime this

5:10 ↗ process will help connect partners

5:11 ↗ evaluate sites for solar and battery

5:13 ↗ storage and consider what resilience

5:15 ↗ hubs really mean for the

5:17 ↗ city an update from our Recreation

5:20 ↗ registration pilot hi

5:23 ↗ Tony uh following uh the recent meeting

5:26 ↗ with the equity board in February

5:27 ↗ Recreation services has been working to

5:29 ↗ develop the processes needed to

5:31 ↗ effectively operate a resident

5:33 ↗ registration system uh they'll be

5:36 ↗ conducting resident day camp

5:38 ↗ registrations on Saturday March 16th

5:41 ↗ followed by open registration on

5:43 ↗ Saturday March 23rd so a full week there

5:46 ↗ um between the resident opening and the

5:48 ↗ and the broader opening also resident

5:51 ↗ swim lesson registration is scheduled

5:52 ↗ for Friday April 5th followed by open

5:54 ↗ registration on Monday April 8th so a

5:56 ↗ shorter turnaround there additionally

5:59 ↗ they will have um they're working on a

6:01 ↗ planned second round of swim lesson

6:03 ↗ resident registrations for miday

6:06 ↗ followed by an open registration in late

6:08 ↗ May um since visiting the equity board

6:11 ↗ the team has increased Outreach efforts

6:12 ↗ leading up to March registration dates

6:14 ↗ for camps one of the big takeaways from

6:16 ↗ the group was specifically around how

6:19 ↗ they're connecting with groups that may

6:20 ↗ have more difficulty in taking advantage

6:24 ↗ of the resident registration period and

6:26 ↗ so they met this past week with um staff

6:29 ↗ the circle specifically to get word out

6:31 ↗ on camps to the the families and

6:34 ↗ community members that engage in

6:35 ↗ Services there um so not just about

6:38 ↗ programs and registration but also about

6:39 ↗ the scholarship um opportunities for our

6:42 ↗ Spanish speaking Community these um

6:45 ↗ changes to the process coupled with an

6:47 ↗ increase in capacity are hoping to

6:49 ↗ accommodate the growing demand but we

6:51 ↗ know that that demand continues to rise

6:53 ↗ exponentially for these particular

6:55 ↗ programs they really appreciated their

6:58 ↗ time here um your insights and

7:00 ↗ contributions have been invaluable in

7:02 ↗ shaping our strategies for potential

7:04 ↗ Partnerships for future demographic

7:06 ↗ analysis and also a revisiting of our

7:09 ↗ Outreach efforts to different groups

7:11 ↗ within the community here and isqua

7:13 ↗ they're committed to exploring these

7:14 ↗ Avenues further and want to acknowledge

7:16 ↗ that they understand that this first

7:18 ↗ step did not reach our achieved goal of

7:21 ↗ more Equitable registration but is one

7:23 ↗ step forward towards a registration that

7:26 ↗ serves all community members so that was

7:29 ↗ those are those two updates from the

7:30 ↗ folks that visited last month um I have

7:33 ↗ one other item before I turn it back

7:35 ↗ over um March is new board member

7:38 ↗ interview time so we have several

7:40 ↗ candidates for our open regular and

7:42 ↗ Alternate seats and I'll be asking um I

7:45 ↗ don't need an answer right now but I'll

7:46 ↗ be asking for two volunteers to serve as

7:48 ↗ part of these interviews later in the

7:49 ↗ month um to help make recommendations to

7:52 ↗ Mayor paully on the individuals to fill

7:55 ↗ um the seats that will'll be opening up

7:56 ↗ here on the board so that those those

7:59 ↗ are the that is the staff update for for

8:04 ↗ March one question about the recruitment

8:07 ↗ process great

8:09 ↗ so the recruitment I guess the interview

8:13 ↗ process happens in April and then new

8:15 ↗ members start in may is that the timel

8:18 ↗ the hope will be to do interview

8:20 ↗ starting in late March late March yeah

8:22 ↗ okay yeah and and you'll notice for

8:24 ↗ anyone that's filled out an application

8:26 ↗ before you can also say that you have

8:27 ↗ interest in many different boards and

8:30 ↗ commissions so we might also be coupling

8:32 ↗ with our with a few with probably the

8:34 ↗ Human Services Commission that there's

8:36 ↗ the most overlap between uh folks that

8:38 ↗ have expressed interest in this board

8:40 ↗ and that commission uh so we might join

8:42 ↗ up for some interviews with Hannah um

8:45 ↗ for those particular candidates um and

8:49 ↗ as of last week I think we had I think

8:53 ↗ we had four or five first choice for

8:55 ↗ Equity but I think we had 12 overall

8:57 ↗ that had had expressed some interest in

8:59 ↗ the equity board um so yeah lots of

9:02 ↗ Interest out there um super

9:07 ↗ exciting okay so next agenda item is our

9:11 ↗ opening question and uh this started in

9:16 ↗ was it January I believe um I think

9:19 ↗ keelly and Ray suggested it so uh this

9:22 ↗ month D had something this over her

9:24 ↗ email the question um I'd like us all to

9:28 ↗ think about and then respond to is what

9:30 ↗ is something that gives you

9:32 ↗ hope and how or what what I suggest is

9:36 ↗ whoever wants to go first then maybe

9:38 ↗ call on someone else and we'll just

9:40 ↗ popcorn around until we cover

9:42 ↗ everyone

9:47 ↗ great anyone wants you colge her to go

9:51 ↗ first and go first if no one is

9:54 ↗ jumping It Is My Two children my

9:57 ↗ biological babies and all my students is

10:01 ↗ I so I work for them and it gives me

10:04 ↗ hope for our

10:10 ↗ future I get

10:12 ↗ popcorn uh Tony I'm GNA call him you I

10:15 ↗ haven't seen you in a

10:20 ↗ while contact

10:22 ↗ with um I guess what gives me hope is

10:27 ↗ you know my children and know they're

10:29 ↗ they're all adults but I see the fact

10:32 ↗ that they challenge me all the time we

10:35 ↗ have so many um like my my my son he's

10:39 ↗ like in his 30s now he's like 33 well no

10:42 ↗ he'll be turning 3040s yeah so he's 33

10:44 ↗ my eldest daughter who's still sort of

10:47 ↗ at home she's 24 turning 25 soon middle

10:50 ↗ daughters 23 will be turning 24 in

10:53 ↗ August and my youngest is is 18 and so

10:58 ↗ what I love about the hope that I have

11:01 ↗ is for our future because I see them

11:04 ↗ just challenge me like I said like all

11:06 ↗ the time on like current issues the way

11:09 ↗ I think about things the way I feel

11:11 ↗ about things and then some just seeing

11:14 ↗ the the way that they blame the the

11:18 ↗ things of today on my generation for

11:20 ↗ whatever reason I don't know why they do

11:22 ↗ that like you guys you guys fa and maybe

11:25 ↗ we do have a hand in that but just to

11:27 ↗ see and then

11:29 ↗ like I've told you so many times like

11:33 ↗ how much like you impressed me as a

11:36 ↗ person like the youth are so much more

11:40 ↗ involved today than ever and I love that

11:44 ↗ and I see our world just like just kind

11:46 ↗ of gradually changing like when I look

11:48 ↗ at social media and I see the things

11:51 ↗ that let's say that people you know I'm

11:53 ↗ in my 50s now so people like in 50s

11:56 ↗ would say different things in the 30s

11:58 ↗ not 30s but like you know people who

12:00 ↗ were in in their 30s what they would say

12:03 ↗ and then see the youth and what they're

12:05 ↗ saying and challenging us adults while

12:09 ↗ they're young adults and then the even

12:11 ↗ the younger generation just challenging

12:13 ↗ us we like why why do you think this way

12:17 ↗ why do you think this is okay why do you

12:19 ↗ think this was okay it was never okay

12:21 ↗ you just made it okay and that's what

12:25 ↗ gives me hope that we may never will

12:29 ↗ grow older we may never see the changes

12:31 ↗ we want to see but I know it's going to

12:34 ↗ happen I know for a family it's going to

12:36 ↗ happen

12:37 ↗ because are you it's gonna it's gonna

12:40 ↗ happen so I'm gonna pass it over to

12:44 ↗ Red looking for

12:48 ↗ GU

12:50 ↗ um I have to say what gives me hope is

12:53 ↗ this leadership that we have here at the

12:55 ↗ city um starting with mayor Paulie all

12:58 ↗ the way down here staff I just the the

13:00 ↗ Forward Thinking goes on with the city

13:03 ↗ leadership and the city staff just just

13:06 ↗ astonishes me um uh over the past few

13:08 ↗ months I had the great pleasure of um

13:10 ↗ somebody asked me to be on the parks and

13:13 ↗ rec team so they asked me to be a coach

13:15 ↗ for the Special Olympics team they were

13:17 ↗ lacking coaches so I I volunteered and

13:19 ↗ boy that was brought me so much joy we

13:22 ↗ practiced every Sunday and we went to

13:24 ↗ one Tournament down in Auburn so I had a

13:26 ↗ team in 10 and there was another coach

13:28 ↗ but

13:29 ↗ that and the communication that occurs

13:31 ↗ and how you trickle it down to the

13:33 ↗ commissions all the way down to our

13:34 ↗ board the fact that we have leadership

13:37 ↗ that supports our

13:38 ↗ ideas and um is with us every step of

13:41 ↗ the way I I can't say we we tackled too

13:43 ↗ many challenges but when they do present

13:46 ↗ itself I have the confidence that our

13:48 ↗ leadership with mayor Paulie and her

13:49 ↗ staff will be supporting us so I'm

13:51 ↗ really grateful for

13:53 ↗ [Music]

13:55 ↗ that I will pass it off to Shay not to

14:00 ↗ forget her CU she's up there on the

14:01 ↗ screen alrighty well um I would say um

14:07 ↗ of course I'd love to say it was my kids

14:10 ↗ but it goes a little bit beyond that um

14:13 ↗ just because more recently um I've had

14:17 ↗ the

14:18 ↗ experience of having my pet give me hope

14:22 ↗ um which was unbelievable we lost a cat

14:25 ↗ a few months ago after um my grandma

14:29 ↗ died and um this really super nice lady

14:34 ↗ found her and took her to the vet and

14:38 ↗ they contacted me and essentially saved

14:41 ↗ her life and um it was one of those

14:46 ↗ really amazing things where you never

14:49 ↗ really realize how good people are until

14:51 ↗ they do something kind like that um and

14:56 ↗ uh it makes me think of a a quote um

14:59 ↗ Desmond Tutu said like hope is being

15:02 ↗ able to see that there's light despite

15:05 ↗ all of the darkness and um despite like

15:09 ↗ everything that's going around it was

15:11 ↗ just really kind of nice to have someone

15:13 ↗ just be really kind to my pet and love

15:16 ↗ on my pet and then you know remind me

15:20 ↗ how much she loves us um and that was

15:23 ↗ really kind of just mindblowing and we

15:26 ↗ actually still keep in touch to this day

15:28 ↗ so um it's been about a month since we

15:30 ↗ got her back and um it it just reminds

15:34 ↗ me how good people can be

15:38 ↗ yeah thanks sh alrighty so um I am not

15:44 ↗ in the room

15:47 ↗ but I guess if I have to pick someone um

15:52 ↗ I will go ahead and

15:54 ↗ pick Dale I'm sorry I'm going to have to

15:56 ↗ pick on you I fig much um thanks Shay

16:02 ↗ yeah my mine is is similar to Lauren as

16:05 ↗ I was a middle school English teacher

16:06 ↗ for a number of years um and those

16:10 ↗ students who I taught when they were in

16:11 ↗ seventh and eighth grade are now grown

16:14 ↗ adults with kid some of them with kids

16:16 ↗ of their own um and I taught in Arkansas

16:20 ↗ in the Mississippi Delta so right along

16:22 ↗ the river um in a place that my own

16:27 ↗ personal perspective

16:29 ↗ um weren't always reflected and I think

16:31 ↗ also some of the perspectives and lived

16:34 ↗ experiences of my students were not

16:36 ↗ reflected in the laws of the state of

16:38 ↗ Arkansas um and to see the way that the

16:42 ↗ the adults that they are growing up to

16:44 ↗ be I think similarly like the the adults

16:46 ↗ that they are growing up to be uh the

16:49 ↗ love that they are expressing for each

16:51 ↗ other and the challenge that they are

16:54 ↗ putting uh to the decision makers in

16:57 ↗ their community in the state more Broad

16:58 ↗ brly uh gives me a lot of Hope because

17:02 ↗ that is not an easy place to stand up

17:04 ↗ for what you believe is right um yeah

17:08 ↗ that just give me a lot of

17:10 ↗ Hope perfect thank you oh well this

17:15 ↗ preview stole my response

17:17 ↗ so a new

17:19 ↗ one but definitely want to call out VN

17:22 ↗ and your generation gives me a ton of

17:24 ↗ Hope but since that responsib already

17:27 ↗ taken

17:29 ↗ uh I'm going to say neuroplasticity the

17:31 ↗ ability of our brains to adapt and

17:35 ↗ change um no matter how many years of

17:39 ↗ age we have or what we've been through

17:41 ↗ in life just the ability to reshape our

17:44 ↗ thinking um is I think very

17:49 ↗ helpful I need to pick someone yeah you

17:52 ↗ got have you gone laa I have okay then

17:55 ↗ it's over to you okay

17:58 ↗ yeah sorry yeah I made a bit of a noise

18:01 ↗ when you went because that was my second

18:03 ↗ thing because I had youth I was thinking

18:06 ↗ my next thing was like a growth mindset

18:09 ↗ which is kind of where you were going

18:10 ↗ yeah like even you know I was thinking

18:12 ↗ about this like kids yeah they're they

18:14 ↗ take on new ideas they try new things

18:16 ↗ but you know adults and maybe older

18:19 ↗ older folks who I just admire them like

18:21 ↗ willing to change their minds about

18:23 ↗ things and try something new and stuff

18:26 ↗ like that so um just about my mom who

18:29 ↗ had been living in the St Louis area for

18:31 ↗ like 25 years and she picked up and

18:34 ↗ moved out here and um just that's that's

18:37 ↗ a big change and just the willingness

18:40 ↗ and ability to do that at any age I'm

18:43 ↗ just so impressed with yeah

18:46 ↗ g I think for me it's really like my

18:49 ↗ parents and my older like I have two

18:51 ↗ older sisters and they always help me

18:54 ↗ with like any anytime I need like help

18:56 ↗ with anything they're always there and

18:57 ↗ also like my grandparents parents and

18:59 ↗ they've like helped me my whole life so

19:01 ↗ that obviously gives me hope especially

19:03 ↗ when I can help them back and yeah I

19:06 ↗ think in general when I get good grade

19:10 ↗ I get good

19:15 ↗ college pretty

19:17 ↗ much yeah to like meetings like this

19:20 ↗ where I can like discuss with everyone

19:22 ↗ who has more experience than me so I

19:24 ↗ learn like any like a lot of things

19:26 ↗ every meeting that we have

19:30 ↗ well before we move on I just want to

19:31 ↗ see if anyone else in the room would

19:33 ↗ like to

19:34 ↗ share I'll see daffodils daffodils

19:37 ↗ brought me hope today my husband sent me

19:39 ↗ a picture from walk he took he said look

19:42 ↗ your favorite

19:44 ↗ thing and that gives me just the

19:47 ↗ Regeneration of

19:53 ↗ spring anyone

19:57 ↗ else

19:59 ↗ all

20:00 ↗ right sorry

20:02 ↗ [Music]

20:06 ↗ see sorry what did you

20:13 ↗ say all right well now we're on to uh

20:17 ↗ the second uh major agenda topic which

20:19 ↗ is the equity framework and we have

20:21 ↗ Emily Moon here talk about uh the uh

20:24 ↗ Public Works water shut off policy and

20:26 ↗ process yes thank you I'm happy to be

20:29 ↗ here and appreciate the opportunity to

20:32 ↗ come and talk to you about this um I

20:36 ↗ have quite a few slides I'm going to try

20:38 ↗ to fly through them so I want to get to

20:40 ↗ the last portion which is opportunity to

20:43 ↗ get some feedback from all of you it is

20:45 ↗ to Public Works on your agenda I also

20:47 ↗ want to note one of my colleagues

20:49 ↗ Jennifer rain is online Jennifer is

20:52 ↗ representing the finance department

20:54 ↗ because while Public Works was sort of

20:57 ↗ the sponsor

20:58 ↗ of this topic uh we certainly invited

21:02 ↗ all of our um Department Partners in

21:06 ↗ this policy and procedure analysis so

21:09 ↗ with that I need to share

21:11 ↗ screen get that

21:20 ↗ going

21:21 ↗ yay

21:23 ↗ okay um let's see so you all know that

21:29 ↗ um we we had an opportunity to use the

21:31 ↗ epy framework to kind of start some

21:33 ↗ discussions and do some work to dig in

21:35 ↗ deep and we in the public works

21:38 ↗ department chose the water shot off

21:40 ↗ policy

21:41 ↗ procedure so the questions that I

21:43 ↗ ultimately will have for you are um just

21:47 ↗ to get some feedback from you about our

21:49 ↗ planned approach to um doing a little

21:52 ↗ bit more analysis and proposing some

21:54 ↗ recommendations some changes we want to

21:56 ↗ make love to hear if there 's other

21:58 ↗ information that you think um would be

22:00 ↗ necessary before we start to make those

22:02 ↗ recommendations or take those steps um

22:05 ↗ any other recommendations beyond the

22:07 ↗ ones that we initially going to propose

22:09 ↗ to you

22:11 ↗ toight there are uh several Partners in

22:15 ↗ our water shut off policy and procedures

22:19 ↗ see on the left that's the department

22:22 ↗ that I help lead uh we have a division

22:25 ↗ called water operations and water

22:28 ↗ operations has the kind of day of

22:31 ↗ responsibilities where where the group

22:33 ↗ that goes out into the field and

22:34 ↗ actually shuts off the water we also um

22:40 ↗ have partner in the finance department

22:42 ↗ in particular the utility billing office

22:45 ↗ uh that is also responsible for aspects

22:47 ↗ of the water shut off policy and

22:49 ↗ procedures and then we have this inject

22:51 ↗ all as a local government right state

22:54 ↗ law influences of course or guides or

22:57 ↗ directs how we

22:58 ↗ um conduct our business and um the

23:01 ↗ municipal code the the local

23:04 ↗ laws so on the state law side I just

23:08 ↗ want to provide this as a framework

23:10 ↗ because um that's how we have to operate

23:13 ↗ there there are things we can do things

23:15 ↗ we can't do um places where maybe

23:17 ↗ there's some gray area and and state

23:20 ↗ laws open to interpretation but um the

23:26 ↗ uh piece that

23:28 ↗ pieces that we can't really control um

23:31 ↗ I've listed a few of them here just as

23:33 ↗ examples the state law really speaks to

23:37 ↗ um how many months we can uh charge for

23:42 ↗ and collect for um non-payment on um it

23:48 ↗ it has a clause about how uh customer

23:53 ↗ can dispute a bill and whether the city

23:55 ↗ can uh shut off the water

23:58 ↗ during that dispute so it governs that

24:00 ↗ part of the process governs um how we

24:03 ↗ might collect um on any non-payment the

24:06 ↗ ability to put leans on property are

24:09 ↗ also discussed in the state law and then

24:12 ↗ it provides the opportunity for us to

24:14 ↗ enter into payment plan so if um a

24:17 ↗ customer says um I can pay but I can

24:21 ↗ only pay so much it it directs how that

24:23 ↗ should run and then lastly uh most

24:27 ↗ recently the state made some changes to

24:29 ↗ the law regarding our um ability to turn

24:33 ↗ off water during heat related bets and I

24:36 ↗ can talk about that a little bit later

24:39 ↗ um but we have more constraints so we

24:41 ↗ usually operate on a very fixed calendar

24:43 ↗ basis because state law sort of puts us

24:46 ↗ in that box where we have to provide

24:48 ↗ notice at a certain amount of time and

24:51 ↗ we can only collect at certain amount of

24:53 ↗ time and then we can only shut off at a

24:55 ↗ certain moment in time and and so if

24:59 ↗ that coincides with the heat event

25:00 ↗ throws a whole schedule out the window

25:03 ↗ and um we also have a responsibility to

25:06 ↗ go back and uh restore service um if

25:10 ↗ requested during those heat

25:14 ↗ events okay oh it's barely visible right

25:19 ↗ I knew I knew this would be the case uh

25:22 ↗ it's not even visible on my notes so

25:25 ↗ these These are uh the activities from

25:27 ↗ the utility billing Division and the

25:30 ↗ finance department I'm not going to go

25:32 ↗ through all of them um you can certainly

25:34 ↗ look at them in your packet at your

25:36 ↗ leisure but it really spells out that

25:38 ↗ scheduling it's very

25:41 ↗ regimented and I think that's the

25:43 ↗ takeaway really from this slide is we

25:45 ↗ have to do certain things um certain

25:48 ↗ number of days space

25:50 ↗ between um the other thing that I wanted

25:53 ↗ to mention about utility Billings uh

25:56 ↗ responsibility for water shut offs

25:58 ↗ procedures and policies is that there

26:01 ↗ are numerous ways for people to pay

26:04 ↗ their bill and we're adding those um uh

26:07 ↗ frequently so as of the end of December

26:10 ↗ we have now the ability for customers to

26:13 ↗ pay online um but we have a physical

26:16 ↗ Dropbox we have the opportunity to pay

26:18 ↗ by mail you put the check in the mail

26:20 ↗ auto payment uh Bank bill payments

26:24 ↗ generated by the the banks um on online

26:28 ↗ bill payer

26:31 ↗ service this is my group water

26:33 ↗ operations we we do the physical stuff

26:36 ↗ right so we go on the day of uh water

26:40 ↗ shut offs we put that final notice on

26:43 ↗ the the front door of the property to

26:46 ↗ notify customers that the water has been

26:48 ↗ shut off I used the word terminated here

26:51 ↗ for a reason and that was to remind me

26:54 ↗ um to mention to you that uh every time

26:57 ↗ we communicating with property owners um

27:01 ↗ I think there's an opportunity for us to

27:02 ↗ use different language we actually use

27:04 ↗ the language of terminating service

27:07 ↗ and I I I think we could improve the uh

27:12 ↗ ability to communicate with more people

27:14 ↗ just in the language choices we make so

27:18 ↗ um we also lock off the meter at that

27:21 ↗ moment in time so water can't be used

27:25 ↗ and um the the bill doesn't continue

27:27 ↗ need to be approved except for the base

27:28 ↗ charges at that

27:30 ↗ point then uh Utility Billing may

27:33 ↗ contact us and ask us to go back and

27:35 ↗ unlock the meter if they have received

27:37 ↗ payment which is very typical the day of

27:39 ↗ the shut off for us to receive payment

27:42 ↗ and then um and then I hopefully you

27:46 ↗ know they've paid in full if they

27:48 ↗ haven't hopefully they've set a a

27:50 ↗ payment plan with the utility

27:53 ↗ billing our procedure includes a variety

27:57 ↗ of

27:58 ↗ notices um customers get their original

28:02 ↗ utility bill saying what they owe I'm

28:04 ↗ going to show an example of that then um

28:07 ↗ if they haven't paid for that last two

28:09 ↗ months after certain number of days they

28:11 ↗ get What's called the penalty notice

28:13 ↗ another letter saying hey you're late

28:16 ↗ you need to pay your bill um and then

28:18 ↗ they get a third reminder in a notice of

28:22 ↗ termination we are coming out to your

28:24 ↗ property we will be turning off the

28:26 ↗ water on this day because you haven't

28:28 ↗ paid and then that last one is the

28:30 ↗ actual physical on the property sort of

28:33 ↗ notification that service has been shut

28:37 ↗ off all throughout these notifications

28:40 ↗ uh we have text that encourages people

28:43 ↗ to just just contact us there's lots of

28:46 ↗ ways to pay have you know a lot of

28:48 ↗ opportunties um I talked about the

28:50 ↗ online bill payment another cool thing

28:53 ↗ that uh Utility Billing is going to be

28:54 ↗ starting soon is they're going to to be

28:57 ↗ calling customers and I'm not sure which

29:00 ↗ stage of the process yet but probably

29:01 ↗ toward the tail end of that to say try

29:04 ↗ one more methodology of making contact

29:07 ↗ with

29:09 ↗ people again lots of information on this

29:11 ↗ not going to go through it but um step

29:14 ↗ by step you know this is what happens

29:16 ↗ the day of or day before shut offs we

29:19 ↗ get a list from Utility Billing these

29:22 ↗ are the numbers of properties the

29:24 ↗ addresses of properties that have not

29:26 ↗ yet paid and then that uh directs my

29:30 ↗ group to start planning for the workday

29:32 ↗ tomorrow how many people do we need to

29:34 ↗ cover this body of work and then that

29:37 ↗ next morning we go we receive a final

29:40 ↗ count um we pick up the notices that

29:42 ↗ need to be hung on those properties we

29:45 ↗ go and divide up the city send out the

29:47 ↗ crews and start doing the

29:52 ↗ disconnections uh then we will

29:56 ↗ receive confirmation throughout the day

29:59 ↗ about people who have called in made

30:02 ↗ payment um and that gets updated to the

30:06 ↗ crew that's in the field um we shut off

30:09 ↗ all services before we start to restore

30:13 ↗ service and we've learned that as we've

30:15 ↗ grown as a city we can't have Crews just

30:18 ↗ running from address to address so we we

30:20 ↗ go very um uh in a very geologic you

30:25 ↗ know kind of way with

30:28 ↗ uh use the geography you know we may

30:29 ↗ start in a neighborhood finish that

30:31 ↗ neighborhood and then move on to the

30:33 ↗ next so that we're not um wasting a lot

30:36 ↗ of time getting people restored when we

30:38 ↗ can so once they're all off then we go

30:40 ↗ back and we start restoring and we do

30:43 ↗ that until 3:30 Cruis are off at 4: we

30:47 ↗ do not uh do any reconnections for store

30:51 ↗ any service between 3:30 p.m. and the

30:54 ↗ next morning at 8:00 a.m. so if people

30:56 ↗ call in at 5 they wait until the next

31:01 ↗ day okay um we have a rate structure

31:07 ↗ that is designed by the type of housing

31:10 ↗ unit really or or building that you're

31:14 ↗ in this is an example of our single

31:16 ↗ family residential a current rate

31:18 ↗ structure you can see there's a fixed

31:21 ↗ charge first in that that first grade

31:24 ↗ that gray column and then we have five

31:26 ↗ different tiers of costs based on um

31:31 ↗ that household's use of water and based

31:34 ↗ on the the size of their meter so most

31:37 ↗ of our single family residential are

31:40 ↗ going to be in the 3/4 uh one inch

31:45 ↗ um Range um have some that that occupy

31:49 ↗ some of those others but that's that's

31:51 ↗ really the bulk of our

31:53 ↗ group um the fifth tier doesn't uh

31:58 ↗ really come into play

32:00 ↗ until uh summertime typically that's

32:03 ↗ when we see you know higher water use if

32:06 ↗ those properties have a yard or if they

32:08 ↗ have an irrigation meter for example

32:11 ↗ then um we get into

32:15 ↗ that Emily do you want questions as you

32:18 ↗ go sure sh you you've got a few here in

32:22 ↗ the chat I want to invite you to unmute

32:24 ↗ and pose

32:26 ↗ those

32:27 ↗ okay um sure um because uh well first

32:31 ↗ I'll offer the comment that maybe C uh

32:34 ↗ cation may be a better word than

32:36 ↗ termination um and it essentially means

32:38 ↗ the same thing um so uh there there's

32:42 ↗ that um and then I wanted to ask um do

32:45 ↗ you all offer a service that does a s a

32:50 ↗ suggested payment arrangement um just

32:52 ↗ because sometimes patrons may not know

32:55 ↗ what they can do um in order to prevent

32:59 ↗ their service from being cut um and then

33:03 ↗ also um if a patron is doesn't um or

33:09 ↗ does hit that 3:30 Mark or 3 o'clock

33:12 ↗ Mark um can they essentially intercept a

33:16 ↗ shut

33:18 ↗ off yeah I'm GNA take the last one first

33:22 ↗ I'm going to talk about payment plans in

33:23 ↗ a little bit so I'm going to hold on to

33:25 ↗ that one okay totally

33:27 ↗ thank you for your suggestion on the

33:29 ↗ word choice so I think I got all from

33:31 ↗ there

33:33 ↗ um uh so you're your last one was what

33:37 ↗ again it was

33:40 ↗ it's intercept yeah so no is the just

33:45 ↗ direct answer on that if they call in

33:47 ↗ after 3:30 they will wait until the next

33:49 ↗ day again because I don't have Crews

33:52 ↗ that can go out and perform that work um

33:54 ↗ and we make that clear on the

33:56 ↗ notification

33:58 ↗ um you just don't have the Staffing

33:59 ↗ Resources to be able to do

34:02 ↗ that

34:04 ↗ okay great I think that's it um in

34:08 ↗ addition to single family residential we

34:10 ↗ have other uh rate structures they

34:12 ↗ include things like

34:14 ↗ duplex category called larger user which

34:17 ↗ curious we'll have to ask Jennifer about

34:19 ↗ that I don't call um Trailer Court

34:23 ↗ Apartment we have a fee structure for

34:26 ↗ that um commercial SL uh Public

34:30 ↗ Authority Parks irrigation and

34:33 ↗ irrigation a whole separate R structure

34:35 ↗ for irrigation as

34:37 ↗ well okay next is this is what the bill

34:42 ↗ looks like you're a resident in town you

34:45 ↗ will have seen probably something that

34:47 ↗ looks like this it's a lot of small

34:49 ↗ stuff up there but um really the big the

34:52 ↗ main pieces of it are include your

34:54 ↗ account

34:55 ↗ information um your current and

34:57 ↗ historical

34:59 ↗ consumption uh the water sewer storm

35:02 ↗ water management fees and

35:05 ↗ charges uh utility taxes that may be

35:09 ↗ applied and uh balances and payments

35:12 ↗ that are made so it's it's it's a

35:15 ↗ typical bill I will say there's nothing

35:18 ↗ really that different from another kind

35:19 ↗ of bill that you might might get I did

35:23 ↗ want to make um you aware of what the

35:25 ↗ sewer and the stor water charges are

35:28 ↗ even though we're talking water today um

35:32 ↗ sewer is uh is mostly a pass through

35:35 ↗ charge that we pay to King County Metro

35:38 ↗ sewer um so we're responsible for

35:42 ↗ collecting um the payment on that it

35:44 ↗ gets aggregated basically and sent uh to

35:47 ↗ King County Metro as a lump some from

35:49 ↗ the city storm water storm water charges

35:54 ↗ are for maintenance and upgrades of our

35:55 ↗ storm water management M system a lot of

35:58 ↗ that is uh required by uh federal law

36:02 ↗ and state law and uh those charges for

36:06 ↗ residential customers are um flat

36:10 ↗ rate other properties have a different

36:13 ↗ rate

36:14 ↗ structure um delinquent accounts just a

36:18 ↗ just that may show up on a particular

36:20 ↗ Bill depending on um what they have paid

36:24 ↗ uh non-sufficient funds there's a 4 fee

36:27 ↗ for that the linin accounts uh we bill

36:30 ↗ as I said on a bonly basis it's not paid

36:34 ↗ within 30 days of the due date then we

36:36 ↗ assess a 10% penalty on the outstanding

36:40 ↗ Bas uh

36:42 ↗ balance there's also a fee for um

36:46 ↗ turning off the

36:48 ↗ water

36:50 ↗ and uh turn on fee as well both of those

36:54 ↗ are

36:54 ↗ $0 are those

36:57 ↗ also or is that something the city off

37:00 ↗ the amount I believe is determined by

37:03 ↗ the city and the ability to charge is

37:08 ↗ provided by

37:10 ↗ stale so the late or $40 turn on is a

37:16 ↗ city decision City decision on the

37:18 ↗ amount I believe and I will have to

37:20 ↗ check that just to be sure um but that's

37:23 ↗ my

37:24 ↗ recollection any said it's for both turn

37:27 ↗ on and turn off so in a day if someone

37:29 ↗ got that water shut off and then paid

37:31 ↗ their bill there's another $40 to turn

37:34 ↗ it back on that's okay that's

37:37 ↗ correct I was the non-sufficient funds

37:39 ↗ so that's an established payment method

37:41 ↗ that they have put on there and you

37:44 ↗ wasn't able to clear and there's just

37:46 ↗ one attempt at that that's higher than a

37:48 ↗ credit card unsufficient fund I don't

37:49 ↗ know how many attempts are made that's

37:52 ↗ an excellent question I'll hope they get

37:53 ↗ back to you I don't know if Jennifer

37:54 ↗ knows the so utility billing question I

37:58 ↗ don't know if she knows the answer to

37:59 ↗ that Al so do you have any data or is

38:02 ↗ that going to be in the next component

38:03 ↗ as to how many residents does this

38:07 ↗ impact it's all in the next yes sure

38:11 ↗ build up I knew you were gonna be ask

38:14 ↗ don't worry I I let everyone know how

38:16 ↗ much this group likes data so yeah I

38:19 ↗ think the the other thing to keep in

38:21 ↗ mind and I should have mentioned this

38:23 ↗ when we um talked about this about state

38:25 ↗ law influence how we do things

38:29 ↗ uh the Water fund water service is what

38:34 ↗ we call an Enterprise fund it needs to

38:36 ↗ be

38:37 ↗ self-supporting

38:39 ↗ um state law basically says you can't

38:42 ↗ gift public funds so we can't we have to

38:46 ↗ treat all customers similarly based on

38:50 ↗ the rules we have established if they're

38:52 ↗ in the similar category right we have to

38:55 ↗ treat them the same

38:57 ↗ and uh we cannot just simply choose to

39:01 ↗ you know wave somebody's belt if if

39:03 ↗ water was used if water was consumed

39:06 ↗ then it has to be paid for and the city

39:08 ↗ can't just write that up same is true to

39:11 ↗ some extent about the therefore the

39:13 ↗ labor that is um utilized from the water

39:17 ↗ fund so the water Cruise as they're

39:19 ↗ going out um there is um not only

39:23 ↗ ability under state law to charge for

39:26 ↗ that Labor Service but um to some degree

39:29 ↗ there is a a necessity to do so to make

39:34 ↗ sure the water fund stays whole not

39:36 ↗ gifting the services as

39:38 ↗ well

39:40 ↗ okay

39:43 ↗ so we had a team a task team that sat

39:47 ↗ down and talked about the equity

39:49 ↗ framework we had an awesome discussion

39:51 ↗ um we had a task team that involved

39:55 ↗ representatives from a bunch bu of

39:56 ↗ different

40:02 ↗ departments sorry no worries um so I

40:04 ↗ just wanted to jump in really quick the

40:06 ↗ question was raised about the

40:07 ↗ non-sufficient funds and how that um how

40:10 ↗ that works so I just wanted to let

40:11 ↗ people know um first of all the bank

40:13 ↗ will receive you know a written check

40:15 ↗ from a customer um they try to process

40:18 ↗ it the first time if it doesn't work

40:20 ↗ they do two more attempts on that check

40:22 ↗ before they officially consider it um

40:25 ↗ non-sufficient funds and reject it back

40:27 ↗ to us and then that's when we assess a

40:29 ↗ fee because the bank also charges us a

40:31 ↗ fee um to do those multiple attempts and

40:35 ↗ then also notify us on top of it and

40:37 ↗ return um the check so that we can take

40:40 ↗ action on it as well so um just wanted

40:42 ↗ to jump in really quick while that

40:43 ↗ question was

40:45 ↗ raised thank you Jennifer my finance

40:48 ↗ friend all

40:50 ↗ right um so the task team included

40:53 ↗ public works but it included folks who

40:55 ↗ are on on our field crew uh fols from

40:59 ↗ our water quality team uh that is

41:03 ↗ responsible for making sure everything's

41:04 ↗ safe to drink you know and that there's

41:06 ↗ some process with turning off and

41:08 ↗ turning back on water um our admin group

41:11 ↗ who handles all the phone calls that we

41:13 ↗ might get from customers uh finance and

41:16 ↗ Utility Billing the IT department and

41:19 ↗ members of the staff Equity

41:21 ↗ team we looked at uh our policy and

41:24 ↗ procedures from A to Z

41:27 ↗ and then we had discussions along these

41:28 ↗ lines what do we know about the

41:29 ↗ customers what do we not know what have

41:32 ↗ we experienced and witnessed um what we

41:35 ↗ what are our thoughts about how things

41:36 ↗ are working not working where do we

41:39 ↗ think we have opportunities for

41:41 ↗ improvement um we ran through the um

41:45 ↗ Equity framework questions as a way to

41:48 ↗ continue having conversation and we

41:51 ↗ reviewed a ton of data only a portion of

41:54 ↗ which I will be sharing with you

41:57 ↗ tonight all right so this is just quick

41:59 ↗ summary what do we know we know basic

42:01 ↗ stuff we we know account information

42:03 ↗ like customer address uh the type of

42:06 ↗ account um you know single family

42:08 ↗ residential like we saw in rate

42:10 ↗ structure example U we have a label are

42:13 ↗ they an owner or a customer um so to

42:16 ↗ some degree we have some indication of

42:20 ↗ um tenant for example versus a property

42:23 ↗ owner um I can go into more that I know

42:26 ↗ Jennifer can as well um we know about

42:30 ↗ their consumption history how many ccfs

42:33 ↗ have they used right over the last

42:34 ↗ billing period did they have a leak at

42:37 ↗ some point in time did we give an

42:39 ↗ adjustment for that leak payment history

42:43 ↗ um and methodology and whether they've

42:45 ↗ received some assistance so um I'll talk

42:48 ↗ a little bit more about that but in

42:50 ↗ addition to payment plans we um

42:53 ↗ sometimes partner with other entities to

42:55 ↗ link customers up with nonprofits that

42:58 ↗ can assist with bill payment and then we

43:01 ↗ know some best practices in this

43:04 ↗ Arena um what we don't know we don't

43:06 ↗ know a whole lot about the demographics

43:08 ↗ of our customers I we can we can look at

43:10 ↗ data on a census track you know block

43:13 ↗ track um but we don't know down at the

43:15 ↗ individual household level um we don't

43:18 ↗ know what language is spoken at each of

43:20 ↗ those addresses uh we don't know

43:22 ↗ anything about income ability to pay at

43:25 ↗ any any individual address um we we

43:29 ↗ didn't have a whole lot of sense of what

43:32 ↗ the data might tell us in terms of

43:34 ↗ Trends you know what's been happening um

43:38 ↗ how do those data points sort of

43:40 ↗ correlate um who is most impacted and

43:43 ↗ how uh we we didn't know exactly what

43:48 ↗ the impact was to customers uh due to

43:51 ↗ how our rates are structured so I I I

43:54 ↗ told you we've got those five TI failed

43:56 ↗ to tell you that and maybe did you were

43:58 ↗ really good at the math and you could

44:00 ↗ see between the first two tiers couple

44:03 ↗ bucks difference but then it kind of you

44:06 ↗ know it's it's um it grows right so

44:09 ↗ between tier four and tier five it's a

44:12 ↗ much bigger jump in payment and we just

44:16 ↗ hadn't really uh crunched a bunch of

44:18 ↗ numbers to kind of look at that impact

44:20 ↗ or this question of the seasonal impact

44:22 ↗ you know when people are using more

44:23 ↗ water perhaps in the summer is that

44:26 ↗ affecting people's ability to pay

44:28 ↗ too um and then there's always best

44:30 ↗ practices out there that uh we could

44:33 ↗ learn yes another question there's a

44:35 ↗ question I imagine you can maybe answer

44:39 ↗ this but also Jennifer can um Shay do

44:41 ↗ you w to ask your question sure um I was

44:45 ↗ just gonna ask um do you all offer

44:47 ↗ incentives for um either paying early or

44:49 ↗ choosing

44:52 ↗ autopay

44:54 ↗ Jennifer

44:56 ↗ yeah definitely um no there are no

44:59 ↗ monetary incentives for for paying early

45:02 ↗ I mean obviously if a person wants to

45:03 ↗ pay early um they absolutely can there's

45:06 ↗ nothing preventing them from um paying

45:09 ↗ the day they get their bill or anytime

45:11 ↗ before it's due um so that's that's a

45:14 ↗ flexibility sort of thing in there um

45:17 ↗ but you know choosing autopay I don't

45:19 ↗ believe we don't have anything that says

45:21 ↗ we have an incentive to to say x number

45:24 ↗ of dollars off or anything like that

45:26 ↗ um for enrolling in autopay um the idea

45:30 ↗ the question's been asked I believe

45:32 ↗ internally but um it's something I can

45:34 ↗ write down and follow up with the team

45:36 ↗ on is um what I guess ability we would

45:39 ↗ have to do or um if there's any like

45:42 ↗ legal repercussions of of offering

45:45 ↗ something like that with with

45:48 ↗ that

45:50 ↗ thanks

45:52 ↗ um this is a chart that shows

45:56 ↗ you and those numbers I think lur you

45:59 ↗ were kind of asking questions along

46:01 ↗ these lines

46:03 ↗ um we we have a I think small percentage

46:08 ↗ of our customers that uh receive that

46:12 ↗ first notice uh the penalty notice um

46:16 ↗ actually it's a second right after you

46:17 ↗ get your first bill the next one that

46:19 ↗ says you're overdue we're now assessing

46:22 ↗ a penalty um that ranges from uh about

46:26 ↗ three and a half percent right 3.6 maybe

46:29 ↗ the highest number on there to just over

46:33 ↗ 2% and then you can see how it drops off

46:36 ↗ right so most people then most people

46:38 ↗ pay the first bill right

46:40 ↗ 95% pay the first bill then um they get

46:44 ↗ the penalty notice and about half of

46:47 ↗ those end up paying right so we go down

46:50 ↗ to about 1% and then we're under 1% that

46:54 ↗ actually on the day of shut offs uh go

46:59 ↗ out and turn off the

47:01 ↗ meter so it's a small it's a small

47:04 ↗ percentage but for those you know in

47:06 ↗ January 2023 those

47:09 ↗ 44 households let's say or customers

47:12 ↗ it's impactful not to have water um we

47:17 ↗ have

47:20 ↗ 10,257 basically during this time period

47:23 ↗ right so each month that's that's your

47:28 ↗ denominator

47:30 ↗ yes yes I'm Gonna Save the bulk of my

47:32 ↗ questions for the end just in case you

47:34 ↗ hit them but uh question about this

47:35 ↗ particular slide have you been has the

47:38 ↗ Water Authority been um tracking this to

47:41 ↗ see Trends or I'm just looking at it not

47:44 ↗ analyzing but just looking at it I see

47:47 ↗ some trends that I'm curious about in

47:49 ↗ 2022

47:50 ↗ 2021 those same things occur like winter

47:53 ↗ time people maybe have less money

47:55 ↗ because Christmas time things like that

47:57 ↗ and so then that carries on to January

47:59 ↗ and for whatever reason in Spring it

48:01 ↗ jumps up again that the the notice what

48:04 ↗ so there have you noticed yeah I that's

48:07 ↗ part of the conversation that we're

48:08 ↗ having we needed to get this data so

48:10 ↗ that we could talk about year to year um

48:14 ↗ I I know from talking to the utility

48:16 ↗ billing team that it it's pretty

48:19 ↗ consistent um we did look at a couple of

48:23 ↗ of years and there wasn't enough

48:25 ↗ difference for me to say you know pick

48:28 ↗ pick one year over another however I

48:30 ↗ will say that um there's sort of the pre

48:33 ↗ pandemic and then there's during Co when

48:37 ↗ the city operated a little bit

48:39 ↗ differently in uh terms of utility

48:42 ↗ billing

48:43 ↗ so there's that difference in our data

48:46 ↗ for sure um but there is some seasonal

48:50 ↗ um impact you do see that and I think

48:52 ↗ that's fairly consistent we've had the

48:53 ↗ same questions is that related to

48:55 ↗ outdoor water use um we've tried to

48:59 ↗ separate out uh those customers that

49:01 ↗ have irrigation meters from the data so

49:04 ↗ we could just look at indoor use that's

49:06 ↗ what this reflects too so it doesn't

49:08 ↗ really answer all those questions so it

49:11 ↗ is interesting yes so I'm curious about

49:15 ↗ another data point in this kind of

49:17 ↗ process like so after termination of

49:20 ↗ service um

49:23 ↗ how what is the time to restore service

49:27 ↗ for the after

49:29 ↗ termination and is there a number of

49:33 ↗ households or accounts that don't

49:36 ↗ restore

49:38 ↗ service yeah Jennifer do you do you want

49:40 ↗ to answer that I think what I had heard

49:42 ↗ from utility billing office is um nearly

49:47 ↗ everyone pays after uh they're shut off

49:50 ↗ one way or another um with help without

49:54 ↗ help um so it the majority of customers

49:58 ↗ that we have that have chosen to keep

50:00 ↗ their water off it's for other reasons

50:03 ↗ other the non-payment give you an

50:05 ↗ example

50:08 ↗ um sometimes we have builders that are

50:11 ↗ building uh houses and they aren't they

50:15 ↗ you know aren't occupied yet so they'll

50:18 ↗ do one of two things they'll keep

50:19 ↗ racking up the charges and pass those

50:21 ↗ off or um they'll ask for the meter to

50:24 ↗ be turned off we have um snowbirds um

50:28 ↗ that may ask for um the meter to be

50:32 ↗ turned off they still acrew the base

50:33 ↗ charges but not the utilization charges

50:36 ↗ um but there are very very few is uh

50:39 ↗ what I had learned from the utility

50:41 ↗ billing office Jen do you want to add

50:43 ↗ anything to that I think you said it

50:45 ↗ well um typically off you know off of

50:48 ↗ the shut off list then they perform shut

50:50 ↗ offs the majority pay within the same

50:53 ↗ day um and if not the the days following

50:57 ↗ too um but there's there's like you

50:59 ↗ mentioned there's only a few that are on

51:01 ↗ shut off like continuously or or

51:04 ↗ strategically by a customer um but most

51:07 ↗ of them pay um to restore service

51:10 ↗ quickly I think the utility billing

51:13 ↗ office had said oh it's it's you know

51:15 ↗ 99% basically when we take out those

51:17 ↗ ones that are

51:19 ↗ deliberately shut

51:21 ↗ off okay let's see what else we can talk

51:26 ↗ about here um just sample of some other

51:29 ↗ data uh that we looked at this this

51:32 ↗ shows basically that same um information

51:35 ↗ but uh just in a different way so that

51:37 ↗ you can um pick out I think what Tony

51:40 ↗ was talking about you know how does it

51:42 ↗ how does it look over the course of a

51:43 ↗ year and does is there a pattern within

51:46 ↗ those different notices that we

51:49 ↗ provide um so you see you see a little a

51:52 ↗ little bit of that to pick out um

51:56 ↗ we had we had some up and downs

51:59 ↗ throughout the year but I think if you

52:00 ↗ were to draw you know a trend

52:04 ↗ line it's it stays fairly consistent

52:07 ↗ across across the

52:10 ↗ year

52:12 ↗ yeah

52:14 ↗ um another this is not on the chart but

52:17 ↗ just as sharing other data and

52:19 ↗ observations uh Tilly billing office I

52:22 ↗ said anally tell me why do people say

52:24 ↗ they haven't paid

52:25 ↗ and I I expected to hear

52:30 ↗ um challenges with uh being able to

52:33 ↗ afford it and uh the utility billing

52:36 ↗ office

52:37 ↗ said almost always people say just

52:40 ↗ forgot I just

52:42 ↗ forgot so that it does you know if

52:45 ↗ that's an honest answer it tells me

52:48 ↗ something too maybe it's about uh our

52:52 ↗ lives today maybe it's about offering

52:55 ↗ enough ways to pay and making that easy

52:58 ↗ for people maybe it's about the the

53:01 ↗ methodology the quality of the notices

53:03 ↗ that we're giving there's something

53:04 ↗ there that perhaps we could work on and

53:06 ↗ help customers with and that anecdotal

53:09 ↗ evidence comes into believe like on the

53:10 ↗ first missed because I'm wondering okay

53:13 ↗ like the first one okay you forgot

53:15 ↗ second third not judgment but like you

53:18 ↗ still forgot yeah well and and I will

53:21 ↗ say that's the response that the utility

53:24 ↗ billing office

53:25 ↗ is hearing from customers regardless of

53:29 ↗ when they're calling in this process

53:31 ↗ after that first delinquent notice or

53:34 ↗ the shut off day so it's it's the same

53:40 ↗ response you have any data to see if

53:42 ↗ there are certain customers who are like

53:43 ↗ frequent flyers yes yes are those the

53:47 ↗ ones who get to the red zone or do

53:51 ↗ those no they they by and large change

53:54 ↗ with with every every billing so um

53:58 ↗ while we have as you put it you know

54:00 ↗ maybe a couple frequent

54:02 ↗ flyers they they really are changing

54:05 ↗ every single time it's not the same

54:07 ↗ people that are being shut off time and

54:08 ↗ time again we've we looked at that data

54:11 ↗ as well we had the same question yeah um

54:15 ↗ oh look it's my exact next note zero to

54:19 ↗ two accounts receive um uh seem to be

54:24 ↗ kind of repeat

54:25 ↗ um uh on a you know two Monon or more

54:29 ↗ kind of basis and about that same number

54:33 ↗ uh each billing cycle receive help from

54:36 ↗ one of those third parties isqua

54:39 ↗ Community Services or hopelink or the

54:41 ↗ the two you use most often another not

54:44 ↗ another observation I wanted to note um

54:48 ↗ is I ran our notices through a bunch of

54:52 ↗ online tools to look at uh reading level

54:56 ↗ and they all scored regardless of the

54:59 ↗ tool 8th to 12th grade uh so I think

55:03 ↗ that's another place we can make some

55:06 ↗ changes and try to help people um access

55:09 ↗ that information more easily yeah okay

55:13 ↗ we in the public works department love

55:15 ↗ geographic information systems or

55:18 ↗ GIS and we do lots of mapping and so we

55:21 ↗ took all the data and we mapped it in a

55:24 ↗ bunch of different ways this is just one

55:26 ↗ example I wanted to share with you and

55:29 ↗ what we learned when we mapped it a

55:31 ↗ variety of ways shut off are occurring

55:33 ↗ everywhere there are

55:35 ↗ people everywhere uh that there is water

55:39 ↗ service um

55:41 ↗ and you see the north part of the city

55:44 ↗ has like no data that's because we're

55:46 ↗ not the water provider in that area so

55:49 ↗ that's not in our system so I would

55:52 ↗ expect if we asked Sam Flat Water to

55:56 ↗ give us their data we would see the same

55:59 ↗ sort of clusters around density of of

56:02 ↗ housing for

56:04 ↗ example um we we map this according to

56:07 ↗ does it look different if they're a

56:08 ↗ customer versus an owner it doesn't it

56:12 ↗ doesn't it doesn't matter tenant versus

56:15 ↗ ownership it is clearly mapped to where

56:18 ↗ we have our our

56:20 ↗ neighborhoods um to some degree uh

56:22 ↗ commercial customers as well so this

56:25 ↗ represents 14 months of data November 22

56:28 ↗ to December 23 this was after we

56:31 ↗ implemented a new Utility Billing

56:33 ↗ software

56:34 ↗ module and uh it represents 460 shut

56:39 ↗ offs uh the split was about 30%

56:43 ↗ customers in our database and about 70%

56:47 ↗ owners or

56:49 ↗ landlord

56:51 ↗ um that group owners is over represented

56:55 ↗ in the shut offs because uh we know from

56:58 ↗ just our general census data that

57:00 ↗ roughly 58% of isqua households are

57:03 ↗ owner

57:06 ↗ occupied what is that really dark purple

57:08 ↗ neighborhood on the other side of the

57:10 ↗ freeway that

57:13 ↗ has on the far left or to the

57:16 ↗ right islands is that Highlands yeah

57:20 ↗ Highlands is on the far right like on

57:22 ↗ the very top right there one area and

57:26 ↗ then right the middle yeah so it's upper

57:28 ↗ Highlands and kind of lower Highlands so

57:30 ↗ is that the Y housing Discovery Heights

57:32 ↗ all of that stuff oh it's

57:35 ↗ it's uh I can't tell you how many dots

57:38 ↗ are on there and some of them are

57:39 ↗ stacked on top of each other so close we

57:41 ↗ didn't we didn't want anyone to see this

57:43 ↗ slide and be able to say

57:47 ↗ oh

57:48 ↗ rightor yeah

57:52 ↗ so so those two um heat mapped purple

57:57 ↗ shaded areas on the top right corner are

58:01 ↗ the far right one is isqua Highlands

58:04 ↗ from about

58:05 ↗ ninth Highlands

58:07 ↗ drive to the East and then the the

58:11 ↗ second uh purple shaded the one more to

58:14 ↗ the left is anything in the highlands

58:16 ↗ that is to the west of ninth let's say

58:19 ↗ the highlands drive question so as I

58:23 ↗ understand it and you can correct from

58:25 ↗ um that in the highlands area that if

58:28 ↗ you happen to be let's say living in an

58:30 ↗ apartment complex that the city does not

58:33 ↗ supply the water because the city does

58:35 ↗ not build it is that correct no they lie

58:40 ↗ city is supplying that water let yeah

58:43 ↗ I'll talk to you about something off

58:44 ↗ okay okay sounds good yes this is our

58:47 ↗ service

58:49 ↗ scouting okay yeah this is our service

58:52 ↗ area and that's why again with the sand

58:54 ↗ flat Sur service area being still within

58:56 ↗ our boundaries you don't see any data

58:58 ↗ there but yeah we service all of the

59:00 ↗ city of isqua except for that Northern

59:02 ↗ porion yeah so I don't know where the it

59:07 ↗ sits geographically but I think there

59:08 ↗ are some affordable housing yes units

59:11 ↗ like in the highlands and other places

59:13 ↗ do you know if there's

59:15 ↗ uh are they over represented in this

59:18 ↗ data no um that was another question

59:21 ↗ that we had too we did a sort of spot

59:23 ↗ check down spot check on that because

59:26 ↗ city has records of where we have

59:28 ↗ affordable housing units by Covenant and

59:30 ↗ other methodologies and we did not see

59:33 ↗ that as a patter

59:35 ↗ okay but I think it might relate to what

59:38 ↗ I want to talk to you about offline

59:39 ↗ which you mentioned pry because although

59:42 ↗ I don't live in an affordable housing

59:45 ↗ community people that I know that do are

59:48 ↗ having the same problems that we're

59:50 ↗ having in our community there's

59:52 ↗ something going on where an entity who

59:55 ↗ is actually

59:57 ↗ billing but city is supplying the water

1:00:00 ↗ is actually PR scouching like for the

1:00:02 ↗ past few months my work bills 600 bucks

1:00:04 ↗ a

1:00:05 ↗ month let us talk let us talk or even

1:00:09 ↗ better yet I'm gonna hook you up with

1:00:12 ↗ Jennifer because Jennifer has all your

1:00:13 ↗ account information and therefore she

1:00:15 ↗ can be super

1:00:17 ↗ factual

1:00:19 ↗ right how does this number compareed to

1:00:22 ↗ people who cannot pay their PSC bills

1:00:25 ↗ and their rent because I know we had a

1:00:28 ↗ presentation recently and someone said

1:00:31 ↗ not recently about six months ago I

1:00:33 ↗ think it

1:00:35 ↗ Mon and they said that um there were a

1:00:38 ↗ couple areas in the highlands that there

1:00:41 ↗ was a very high number like 40% or 50%

1:00:44 ↗ of the tenants were like 50% late in p i

1:00:48 ↗ don't if anyone remembers this number uh

1:00:51 ↗ paying their rental their bills and I

1:00:54 ↗ was just wondering how does that how

1:00:56 ↗ does being late and paying rent or if

1:00:59 ↗ you work with PSC to see if it's certain

1:01:02 ↗ customers not that would matter but you

1:01:05 ↗ see how that matters but how that

1:01:08 ↗ compares Compares because I'm going to

1:01:09 ↗ see that just forgetting to pay bills or

1:01:12 ↗ if it's families really struggling with

1:01:16 ↗ life in general yeah yeah and that's not

1:01:20 ↗ data that I have nor data that I've

1:01:22 ↗ looked at um

1:01:26 ↗ I guess what I would say is if if

1:01:28 ↗ there's a pocket that 40% are having

1:01:32 ↗ difficulty paying we don't see that same

1:01:35 ↗ sort of pattern on

1:01:38 ↗ water yeah those numbers were so small

1:01:41 ↗ and because we've we've looked at these

1:01:43 ↗ individual dots even when they're

1:01:45 ↗ stacked and uh we're not seeing 40% in

1:01:50 ↗ a awes so want you do a quick time check

1:01:54 ↗ about five more minutes left for this

1:01:56 ↗ topic and I know there's a bunch more

1:01:58 ↗ slid yeah yeah there are there are let's

1:02:00 ↗ see if we can um run through this

1:02:04 ↗ um 59% of the shut offs were performed

1:02:08 ↗ at an address one time during that

1:02:10 ↗ 14-month period 12% were shut off twice

1:02:13 ↗ 4% were shut off three times 1% five

1:02:17 ↗ addresses shut off four times so that

1:02:20 ↗ went back to warning your question as

1:02:22 ↗ well very few people get shut off

1:02:24 ↗ multiple times and a given here okay um

1:02:29 ↗ oops did I just fly by that without

1:02:31 ↗ talking about it y

1:02:34 ↗ um talked about

1:02:36 ↗ most

1:02:38 ↗ of this slide in other places um I think

1:02:42 ↗ I mentioned we didn't see we don't have

1:02:46 ↗ annual communication about the fact that

1:02:49 ↗ um irrigation use could affect your

1:02:52 ↗ overall bill that's one one thing we've

1:02:55 ↗ observed in talking about this that

1:02:56 ↗ maybe that would be beneficial to do um

1:02:59 ↗ very small percentage of uh customers

1:03:02 ↗ are on the discount the rebate

1:03:04 ↗ programs um as we talked about you know

1:03:07 ↗ zero to two customers per billing cycle

1:03:10 ↗ so that's another place um we talked

1:03:13 ↗ through a lot of what our customer

1:03:15 ↗ interactions sound like what are what

1:03:16 ↗ are they telling us about challenges to

1:03:18 ↗ pay um we talked about all those okay

1:03:23 ↗ this is just quick slide about our

1:03:25 ↗ discount program I wasn't going to talk

1:03:27 ↗ about it too much other than say we have

1:03:29 ↗ it um it's approved by

1:03:32 ↗ Council um we have it across variety of

1:03:36 ↗ utilities including um garbage

1:03:39 ↗ collection now and you can find all this

1:03:42 ↗ information out on our website and we uh

1:03:45 ↗ broadcast it I will say on an infrequent

1:03:48 ↗ basis um we just recently pushed the

1:03:52 ↗ garbage rebate program um because that

1:03:55 ↗ was the newest

1:03:57 ↗ one as of February 12th when I last

1:04:01 ↗ checked stats 88 seniors were on the

1:04:04 ↗ limited income household discount

1:04:06 ↗ program eight uh non senior households

1:04:10 ↗ were getting uh the

1:04:14 ↗ rebates so again that's out of 10,000

1:04:17 ↗ what did I say 200 kind of

1:04:19 ↗ accounts payment plans uh I mentioned

1:04:22 ↗ that we did some things different during

1:04:23 ↗ Co we had 18month payment plans that

1:04:26 ↗ were allowable under um city code and

1:04:30 ↗ there were 36 accounts

1:04:34 ↗ um that uh utilized that um for uh

1:04:41 ↗ lesser charged kind of blocks and 29

1:04:44 ↗ accounts that had the kind of higher

1:04:47 ↗ rate structures that were using that we

1:04:49 ↗ have no as of February 12th no customers

1:04:52 ↗ on payment plans

1:04:55 ↗ right

1:04:56 ↗ now um on those payment plans we take

1:04:59 ↗ the amount that's due and we divide it

1:05:01 ↗ equally um into uh into payment chunks

1:05:06 ↗ whether and we talk through customers

1:05:07 ↗ whether that's three months or six

1:05:09 ↗ months at a time um in addition they

1:05:11 ↗ have to keep their current

1:05:16 ↗ bills so this is what we're uh proposing

1:05:20 ↗ to do next is continue to look at the

1:05:22 ↗ data we keep thinking of new questions

1:05:24 ↗ all of you have and posing those um

1:05:29 ↗ making some updates to our policies and

1:05:31 ↗ procedures and Communications and I

1:05:33 ↗ mentioned um some of those that we're

1:05:35 ↗ already contemplating promoting the

1:05:37 ↗ discounts and providing some training to

1:05:40 ↗ our staff especially I want to provide

1:05:42 ↗ for our our field folks um some training

1:05:45 ↗ on the U 247 language line uh they they

1:05:50 ↗ don't carry around that information they

1:05:53 ↗ haven't practice practiced it and I

1:05:55 ↗ think if we had them do that then they'd

1:05:58 ↗ be more comfortable offering it when

1:05:59 ↗ they need

1:06:00 ↗ to so that what feedback do you have

1:06:04 ↗ what do we

1:06:05 ↗ miss when notice I'm sorry I actually

1:06:07 ↗ should raised my hand

1:06:12 ↗ you um it's so it strikes me that access

1:06:16 ↗ to water is one of the most basic needs

1:06:19 ↗ people have and so I would imagine if uh

1:06:23 ↗ ability to to pay is an

1:06:26 ↗ issue households would still prioritize

1:06:29 ↗ water access so it does make me wonder

1:06:32 ↗ if there is other sacrifices to be made

1:06:35 ↗ in terms of household

1:06:37 ↗ expenses um and so I'm trying to think

1:06:40 ↗ about what does that mean for this

1:06:41 ↗ program and I don't know if you know in

1:06:44 ↗ addition when there's drop off notices

1:06:46 ↗ or those hang tags that there could be

1:06:48 ↗ information about like access to the

1:06:50 ↗ food bank or other programs just to make

1:06:52 ↗ sure that they're not set sacrificing

1:06:55 ↗ food for water or something like that um

1:06:58 ↗ but I think you all are doing a very

1:07:01 ↗ good job and trying to see if there's

1:07:03 ↗ unmet need and access issues so I really

1:07:05 ↗ appreciate this process thanks for the

1:07:09 ↗ idea

1:07:10 ↗ great um Emily as far as localization

1:07:14 ↗ let's say language um barriers that

1:07:18 ↗ might go out through the notices what

1:07:19 ↗ not um does it actually is I'm assuming

1:07:23 ↗ it's probably engl and Spanish it's only

1:07:26 ↗ in English right now when will that be

1:07:28 ↗ changed to English and well that's part

1:07:31 ↗ of what we need to discuss Which

1:07:33 ↗ languages and how do how do we represent

1:07:35 ↗ that on the form itself is it is a QR

1:07:38 ↗ code is it and a statement in English is

1:07:43 ↗ it yeah so we haven't determined that

1:07:46 ↗ but uh in my mind it's a clear blind

1:07:49 ↗ spot and opportunity for us yeah so what

1:07:52 ↗ the QR code would be something like you

1:07:54 ↗ scan it then you can select on there

1:07:56 ↗ okay with Spanish German French autom

1:08:00 ↗ translation that' be

1:08:02 ↗ fantastic Co and I would also have a

1:08:04 ↗ number yeah I would also consider doing

1:08:08 ↗ Spanish Ukrainian and

1:08:10 ↗ Russian I see that as some of our top

1:08:12 ↗ languages where families are struggling

1:08:14 ↗ with um free and reduced lunch needs

1:08:18 ↗ okay thank you thank

1:08:20 ↗ you

1:08:22 ↗ sorry the I think you captur it in the

1:08:25 ↗ table that you were showing but I just

1:08:26 ↗ want to validate this for for there's a

1:08:29 ↗ lot of this work going on with um new

1:08:31 ↗ housing that's popping up like there's

1:08:33 ↗ someone off of 900 a new part way that I

1:08:35 ↗ think is coming is the structure

1:08:37 ↗ different for those that that are coming

1:08:40 ↗ up that are being created for low income

1:08:43 ↗ the rate structure yeah the rate

1:08:45 ↗ structure it's the same so

1:08:50 ↗ who try

1:08:51 ↗ to because those fac facilities were

1:08:54 ↗ created for people specifically with low

1:08:56 ↗ income is there some discussion about

1:08:58 ↗ how that rate could vary from the one

1:09:00 ↗ that's that's in place we have not had

1:09:02 ↗ that

1:09:06 ↗ discussion Shay has had a whole bunch of

1:09:08 ↗ comments also I hear the suggestion and

1:09:10 ↗ I want to acknowledge that I hear the

1:09:13 ↗ suggestion um clearly a policy

1:09:18 ↗ conversation um with other folks that

1:09:20 ↗ aren't in this room as well yeah um city

1:09:24 ↗ city council has a lot of discussion

1:09:26 ↗ about how do we um create and promote

1:09:30 ↗ affordable housing and then how do we

1:09:32 ↗ make sure the the folks that end up in

1:09:35 ↗ those units Thrive and so yeah I don't

1:09:38 ↗ think it need to be immediated because

1:09:40 ↗ like you were showing your map and it's

1:09:41 ↗ widespread there's no real pattern to

1:09:43 ↗ there

1:09:46 ↗ is specific created for that you see a

1:09:49 ↗ lot of those noes May that's something

1:09:51 ↗ to qup the discussion yeah totally agree

1:09:53 ↗ and thanks for recognizing that yeah we

1:09:56 ↗ have not seen that patter so far that it

1:09:58 ↗ that

1:10:00 ↗ um those accounts that aren't paying

1:10:03 ↗ also are either affordable housing units

1:10:06 ↗ or um we have some knowledge about uh

1:10:10 ↗ income challenges right and um but I

1:10:14 ↗ think it's something that we are trying

1:10:16 ↗ to track from here on out and thinking

1:10:18 ↗ about the ways we can help those

1:10:19 ↗ households yeah so I think we may have

1:10:22 ↗ to have Shay have the last question

1:10:25 ↗ before one too then and then we're done

1:10:29 ↗ um thank you for all this information um

1:10:32 ↗ I also just kind of wanted to know how

1:10:34 ↗ field

1:10:35 ↗ workers if they encounter um clients who

1:10:40 ↗ aren't um happy that they're being shut

1:10:42 ↗ off and how they're trained to address

1:10:46 ↗ those folks because I mean obviously

1:10:48 ↗ nobody's happy when their water is

1:10:49 ↗ getting shut off but um you know it

1:10:53 ↗ always helps when someone's kind in in

1:10:55 ↗ explaining how you get it shut back on

1:10:57 ↗ or you know what they should expect from

1:10:59 ↗ this

1:11:00 ↗ point yeah absolutely question um I

1:11:02 ↗ could give a really long answer I'm just

1:11:04 ↗ going to tell you they do receive some

1:11:06 ↗ training uh they encounter a whole bunch

1:11:09 ↗ of different

1:11:10 ↗ reactions um we've done deescalation

1:11:13 ↗ training we have done

1:11:15 ↗ um we've talked to them about language

1:11:18 ↗ access so that they can assist customers

1:11:20 ↗ in that way um and they abs absolutely

1:11:24 ↗ provide guidance on how to go about

1:11:27 ↗ getting the bill paid in the water turn

1:11:28 ↗ back

1:11:30 ↗ on awesome thank you sure okay K yeah

1:11:34 ↗ okay thanks I'll keep it quick um do you

1:11:36 ↗ have recommendations to people on how

1:11:39 ↗ they might reduce their water usage yes

1:11:42 ↗ we do a ton of work on water

1:11:44 ↗ conservation so uh it's it's part of

1:11:47 ↗ City newsletters every household gets an

1:11:49 ↗ annual report by state law um on the

1:11:53 ↗ water quality and there's always a

1:11:54 ↗ section on water conservation in that

1:11:56 ↗ document as

1:11:57 ↗ well but that's not

1:12:00 ↗ to it's sent to the property address so

1:12:04 ↗ owner tenant whoever whoever might get

1:12:07 ↗ the mail there but it's only one one way

1:12:10 ↗ uh social media videos that we make and

1:12:13 ↗ post online there's a variety of ways we

1:12:15 ↗ talk about conservation

1:12:17 ↗ okay well thank you

1:12:20 ↗ Emily appreciate for our presentation

1:12:23 ↗ yeah thank you I'll give you these

1:12:26 ↗ questions from varnica also yeah you she

1:12:30 ↗ didn't she had to leave for her

1:12:32 ↗ orchestra concert but didn't didn't want

1:12:34 ↗ you to not have the

1:12:36 ↗ question email you and Jif family for

1:12:39 ↗ additional question yes and Anton give

1:12:42 ↗ you one of my business cards thank you

1:12:44 ↗ and was really thoughtful all the things

1:12:47 ↗ you've already been than app honestly a

1:12:51 ↗ lot of the questions I would have asked

1:12:52 ↗ I was like oh you guys have are

1:12:53 ↗ considering all of that so thank you

1:12:55 ↗ very much I appreciate it and it's

1:12:57 ↗ fourth grade level to write it down to

1:13:00 ↗ yes and also you changed the word

1:13:01 ↗ terminate my suggestion would be to have

1:13:03 ↗ a have someone translated in different

1:13:06 ↗ languages and see how it works because

1:13:10 ↗ yeah it's very

1:13:12 ↗ hard especially the most important

1:13:15 ↗ absolutely absolutely thank you great

1:13:17 ↗ thank you I invite our friends from the

1:13:21 ↗ court to come up here and

1:13:24 ↗ sorry we're running a little

1:13:27 ↗ long I don't think they're all GNA come

1:13:30 ↗ up I

1:13:31 ↗ think oh okay they're just here for my

1:13:36 ↗ support app thank you for your

1:13:38 ↗ presentation I think I'm gonna stand if

1:13:40 ↗ that doesn't feel word no for it so my

1:13:43 ↗ name is Nikki I'm the lead judicial

1:13:45 ↗ specialist at the isqua municipal court

1:13:48 ↗ I also wanted to introduce my team

1:13:49 ↗ members that are here tonight this is

1:13:51 ↗ christe she's our court administrator

1:13:53 ↗ and this is Judge Scott Stewart and then

1:13:56 ↗ Mari Soul she's our community Court

1:13:59 ↗ coordinator so today oh and I want to

1:14:02 ↗ give a shout out to Dale because she's

1:14:04 ↗ gonna I'm gonna drive drive my

1:14:06 ↗ PowerPoint for

1:14:08 ↗ me okay so today I'm here to tell you

1:14:10 ↗ guys um about our court and about our

1:14:13 ↗ community Court

1:14:15 ↗ program all right so here is the

1:14:18 ↗ Municipal Court organizational chart our

1:14:21 ↗ court opened in 200 five we serve the

1:14:24 ↗ cities of isqua North Ben snow kwami and

1:14:28 ↗ dual I'm so sorry and duall um duball

1:14:32 ↗ was our newest edition and onboarded in

1:14:36 ↗ 2022 and as you can see at the bottom we

1:14:38 ↗ have two divisions that serve the court

1:14:41 ↗ Operations Branch and the court services

1:14:43 ↗ division that includes probation and

1:14:46 ↗ therapeutic

1:14:47 ↗ programs right next

1:14:50 ↗ one this slide shows the type of cases

1:14:53 ↗ that are filed in our court we are a

1:14:56 ↗ court of limited jurisdiction we hear

1:14:58 ↗ everything from gross misdemeanors

1:15:00 ↗ misdemeanors down to parking citations

1:15:02 ↗ and photo

1:15:07 ↗ infractions and then this graph is

1:15:10 ↗ showing how many cases are filed in our

1:15:12 ↗ court annually over the past nine years

1:15:15 ↗ it's broken down by year and case type

1:15:19 ↗ as you can see based on this graph 2018

1:15:21 ↗ and 2020 three case filing measures were

1:15:25 ↗ our two highest years of filings with a

1:15:27 ↗ slight decrease during the pandemic that

1:15:30 ↗ have rebounded to pre-pandemic filing

1:15:37 ↗ levels and then this pie chart shows our

1:15:39 ↗ annual hearings held by year for the

1:15:42 ↗ past six years average hearings per year

1:15:45 ↗ is a little over 7,000 for All Case

1:15:48 ↗ types as you can see in uh let's see

1:15:51 ↗ here we had 861 hearings um this past

1:15:54 ↗ year so we have been very busy our

1:15:57 ↗ hearings include mitigations contestants

1:16:01 ↗ arraignments reviews bench trials jury

1:16:04 ↗ trials and motions just to name a

1:16:11 ↗ few providing meaningful access to

1:16:14 ↗ justice is a priority to our court

1:16:17 ↗ here's an example of different things

1:16:19 ↗ that we do in our court to help the

1:16:21 ↗ citizens that we serve

1:16:24 ↗ our one new program that we have

1:16:25 ↗ implemented is what we call the care

1:16:27 ↗ Corner this allows us to provide food

1:16:29 ↗ and clothing to participants in our

1:16:31 ↗ court you might wonder why we have this

1:16:33 ↗ since we have a food bank just right

1:16:35 ↗ down the street but our goal is to meet

1:16:37 ↗ people where they're at a lot of times

1:16:39 ↗ people walking in our doors are in

1:16:41 ↗ crisis mode we help them with immediate

1:16:44 ↗ needs like food and clothing and can

1:16:46 ↗ help refer them for additional

1:16:48 ↗ Services another service that we provide

1:16:50 ↗ are interpreters for anybody in need of

1:16:53 ↗ language access

1:16:54 ↗ Services interpreter services for

1:16:57 ↗ anybody Limited in English proficiency

1:16:59 ↗ depth or heart of hearing can access and

1:17:02 ↗ meaningfully participate in the judicial

1:17:04 ↗ process if you're interested in more

1:17:06 ↗ information we annually post on our

1:17:08 ↗ website a language access plan we

1:17:11 ↗ recently had 10 forms translated in our

1:17:14 ↗ electronic document system that was

1:17:16 ↗ funded by the state language access

1:17:19 ↗ interpreter program with the goal to

1:17:21 ↗ have additional forms translated

1:17:23 ↗ currently the forms we translated into

1:17:25 ↗ three different languages identified as

1:17:28 ↗ the most commonly used languages in our

1:17:31 ↗ geographical area those are Spanish

1:17:33 ↗ Vietnamese and

1:17:36 ↗ Russian we transitioned our courtroom

1:17:38 ↗ during the pandemic to a virtual setting

1:17:40 ↗ that opened avenues for the marginalized

1:17:42 ↗ Community to appear and not to have to

1:17:44 ↗ take a day off of work or worry about

1:17:46 ↗ Transportation they can simply remote in

1:17:48 ↗ for the hearings and go about their

1:17:50 ↗ daily lives the virtual option has

1:17:52 ↗ worked so well we have transitioned to a

1:17:54 ↗ hybrid courtroom

1:17:59 ↗ model got a shout out judge in the

1:18:04 ↗ chat so what is Community Court

1:18:07 ↗ Community Court is a nontraditional

1:18:10 ↗ therapeutic approach that works to

1:18:11 ↗ provide practical targeted Solutions

1:18:14 ↗ rather than a traditional punishment in

1:18:17 ↗ cases involving lowlevel offenses the

1:18:19 ↗ goal of Community Court is to remove

1:18:21 ↗ barriers people bed in obtaining

1:18:24 ↗ Services restore self-sufficiency of

1:18:26 ↗ participants and reduce recidivism

1:18:29 ↗ working together with Community Service

1:18:31 ↗ Partners specializing in Housing

1:18:34 ↗ Services education employment chemical

1:18:38 ↗ dependency health care licensing Mental

1:18:42 ↗ Health Services and veteran services we

1:18:45 ↗ connect participants with the resources

1:18:47 ↗ needed to restore the

1:18:51 ↗ individual all right and then this slide

1:18:54 ↗ is showing the path a criminal case

1:18:56 ↗ takes in our court traditional court or

1:18:59 ↗ mainstream Court as we also call it

1:19:01 ↗ starts with an arraignment it moves to

1:19:04 ↗ pre-trials motions if needed then set

1:19:06 ↗ for a jury trial or sentencing hearing

1:19:09 ↗ where a plea is taken from there review

1:19:11 ↗ hearings are set as needed we often see

1:19:13 ↗ multiple hearings on this track

1:19:16 ↗ Community Court cases start in the same

1:19:17 ↗ way with an arraignment cases that are

1:19:20 ↗ identified as eligible for Community

1:19:22 ↗ Court are referred by the attorneys

1:19:24 ↗ defense Council will explain the

1:19:25 ↗ community Court model to the participant

1:19:28 ↗ and they are able to observe Community

1:19:29 ↗ Court to see if they're interested and a

1:19:31 ↗ good fit for the program participants

1:19:33 ↗ undergo a screening process to help

1:19:35 ↗ identify specific needs when ready

1:19:38 ↗ participants enter a stipulated order of

1:19:41 ↗ continuance or what we call an S so that

1:19:43 ↗ is an individualized plan that

1:19:45 ↗ specifically addresses their unique

1:19:47 ↗ goals and needs if they comply with the

1:19:49 ↗ SSC they will graduate Community Court

1:19:51 ↗ and have their case dismissed

1:19:56 ↗ our annual criminal filings are

1:19:59 ↗ 1,233 of this number approximately

1:20:02 ↗ onethird of criminal charges are

1:20:04 ↗ nonviolent offenses listed in Orange are

1:20:08 ↗ the types of cases that may be eligible

1:20:10 ↗ for community

1:20:21 ↗ board

1:20:33 ↗ the virtual Resource Center is a free

1:20:35 ↗ way to for people to access resources

1:20:37 ↗ and meet with providers online virtual

1:20:40 ↗ Resource Center is offered weekly every

1:20:42 ↗ Thursday from 12:30 1:30 12:30 to 1:30

1:20:45 ↗ p.m. for individuals to meet with

1:20:47 ↗ regional providers who assist with

1:20:50 ↗ accessing services and benefits Services

1:20:53 ↗ include behavioral health clinics

1:20:55 ↗ furthering education programs employment

1:20:58 ↗ support free or discounted bus tickets

1:21:02 ↗ basic needs or financial assistance case

1:21:05 ↗ management youth or senior specific

1:21:08 ↗ Services Department of Social and Health

1:21:10 ↗ Services DSHS public health and more

1:21:15 ↗ working in conjunction with our human

1:21:16 ↗ services department one of our community

1:21:18 ↗ cour participants has utilized the

1:21:19 ↗ emergency housing

1:21:21 ↗ program

1:21:26 ↗ okay so on our community Court dashboard

1:21:29 ↗ we show historical program data that not

1:21:31 ↗ only tracks participants that are in

1:21:34 ↗ community court but also tracks how many

1:21:36 ↗ defendants and community members the

1:21:38 ↗ program services this information is

1:21:40 ↗ updated monthly and available on our

1:21:48 ↗ website our community court is

1:21:50 ↗ completely funded through a grant for

1:21:52 ↗ from from the Washington State

1:21:53 ↗ Administrative Office of the courts as

1:21:56 ↗ part of the grant requirements we must

1:21:58 ↗ do a self assessment of our program that

1:22:01 ↗ is reviewed and comments are provided by

1:22:03 ↗ the AOC Behavioral Health Team the

1:22:06 ↗ feedback that was given at our last

1:22:07 ↗ review highlighted in need to include a

1:22:09 ↗ statement of equity and commitment to

1:22:11 ↗ inclusion into our community Court

1:22:13 ↗ policies and procedures our team is

1:22:16 ↗ recommending the following statement and

1:22:18 ↗ we are seeking feedback from the equity

1:22:21 ↗ board

1:22:25 ↗ and that is my presentation to you and

1:22:27 ↗ so uh encourage my team not to be shy

1:22:31 ↗ for the night part with any questions

1:22:32 ↗ just jump on in

1:22:35 ↗ there jump okay

1:22:39 ↗ um actually I'm gonna ask my question

1:22:41 ↗ about this when I wrote down first

1:22:43 ↗ before I actually asked about this um

1:22:46 ↗ with regard to public defenders um you

1:22:48 ↗ mentioned that let's say in this

1:22:50 ↗ statement actually I guess I am going to

1:22:51 ↗ address it now um um that the

1:22:55 ↗ where ensure fair and unbiased access to

1:22:58 ↗ just of every member of our community

1:23:00 ↗ regards race eity gender soci economic

1:23:04 ↗ status and so on um with Public

1:23:10 ↗ Defense if I was let's say Vietnamese

1:23:13 ↗ speaker I'm assign a public defender

1:23:16 ↗ doesn't speak

1:23:18 ↗ Vietnamese how can I get relief to not

1:23:22 ↗ have to file something with the bar for

1:23:24 ↗ inadequate

1:23:25 ↗ counsel um well I can try to tackle this

1:23:28 ↗ to begin with and then kind of look to

1:23:29 ↗ you guys um for all scheduled Court

1:23:32 ↗ hearings When anybody needs an

1:23:33 ↗ interpreter um we do schedule one and

1:23:36 ↗ have them um typically on Zoom with our

1:23:39 ↗ Hybrid Court model and so um at that

1:23:42 ↗ time when they first come to court they

1:23:44 ↗ can go into it's a confidential breakout

1:23:46 ↗ room that we use on Zoom so the attorney

1:23:48 ↗ um the defendant and The Interpreter can

1:23:50 ↗ all meet together and be able to speak

1:23:52 ↗ them then um outside of the courtroom I

1:23:55 ↗ don't have as much knowledge but if

1:23:57 ↗ maybe Jud wanted to jump in the public

1:24:00 ↗ has access introver across the board

1:24:03 ↗ okay our public defender has uh both of

1:24:06 ↗ our main public defenders which Isner

1:24:08 ↗ and monos Whitney gner is fluent in

1:24:11 ↗ Spanish and I mean fluent Monica Aros

1:24:13 ↗ this was new to me she was raised in

1:24:15 ↗ California born raised in California but

1:24:16 ↗ didn't learn to speak English until she

1:24:18 ↗ was 13 uh speaks English perfectly you

1:24:20 ↗ know but she's totally fo in Spanish and

1:24:23 ↗ Spanish is the largeest part we have two

1:24:25 ↗ in Tri calends a month done primarily

1:24:27 ↗ for economic reasons I mean otherwise

1:24:29 ↗ you're bring in Tri over time so for

1:24:31 ↗ Spanish cases get one calendar that's

1:24:33 ↗ the vast majority save City money The

1:24:35 ↗ Interpreter we don't need Spanish

1:24:37 ↗ interpreters outside of the um courtroom

1:24:41 ↗ because the public office just happens

1:24:43 ↗ to speak Spanish on the flip side every

1:24:46 ↗ other interpreter is placed on a other

1:24:49 ↗ interpreter calendar and you know you

1:24:51 ↗ might have one pun the case two Russian

1:24:53 ↗ cases two Ukrainian cases that type of

1:24:55 ↗ thing if they need an interpreter um and

1:24:58 ↗ it depends on the complexity of the case

1:24:59 ↗ obviously they just ask for FS for

1:25:01 ↗ interpreter I'll tell you it's very

1:25:03 ↗ expensive I mean it's it's a um it's

1:25:06 ↗ we've already had our budget for the

1:25:07 ↗ year it's

1:25:08 ↗ March it's it's

1:25:11 ↗ um um it's it's an expensive process we

1:25:14 ↗ do get some refunds from the state we

1:25:18 ↗ search for refunds wherever we can but

1:25:20 ↗ that we all recognize it's in it's not

1:25:23 ↗ only um with the language just with the

1:25:25 ↗ cultural differences and stuff like

1:25:28 ↗ that because uh somebody that speaks

1:25:31 ↗ Spanish coming into our court um um the

1:25:35 ↗ judicial system might be viewed quite

1:25:36 ↗ differently in Mexico or hard where

1:25:39 ↗ United States a great comfort zone and a

1:25:43 ↗ level of

1:25:47 ↗ trust

1:25:49 ↗ so you're looking at be like tell me if

1:25:51 ↗ you done well they CH

1:25:54 ↗ okay and Shay has two questions in the

1:25:56 ↗ chat okay okay um okay I'll just go

1:26:00 ↗ ahead and ask that question um I think

1:26:03 ↗ so it's it's well known that the

1:26:04 ↗ criminal legal system uh is over

1:26:08 ↗ represented with um people of color and

1:26:12 ↗ those of certain racial and ethnic

1:26:14 ↗ groups and so I'm just curious to know

1:26:17 ↗ how with the data you've shown on the

1:26:19 ↗ early returns like is is that you know

1:26:22 ↗ across those different types of charges

1:26:26 ↗ how

1:26:27 ↗ representative is it of the population

1:26:29 ↗ as a whole or are we seeing patterns

1:26:32 ↗ around race and ethnicity and then kind

1:26:35 ↗ of related to that I know like Community

1:26:37 ↗ Court sometimes is often designed as

1:26:41 ↗ like an off ramp for some

1:26:43 ↗ um recognizing the over represented over

1:26:46 ↗ representation of certain groups um are

1:26:49 ↗ you seeing a change in demographics with

1:26:51 ↗ those going through the community

1:26:52 ↗ Corridor are you uh

1:26:55 ↗ looking identifying groups based on

1:26:57 ↗ demographic characteristics in addition

1:26:59 ↗ to the types of uh charges that they've

1:27:01 ↗ had yeah this is something that we did

1:27:03 ↗ talk about getting ready for this

1:27:05 ↗ presentation because chy did kind of

1:27:07 ↗ look at well what are the demographics

1:27:09 ↗ of the cities that we serve versus when

1:27:11 ↗ we're looking I think we were looking

1:27:12 ↗ mainly at our community Court numbers um

1:27:15 ↗ because we do collect all of that data

1:27:17 ↗ um for the geographical area versus who

1:27:20 ↗ we're servicing in our community court

1:27:22 ↗ and I think it was pretty similar or a

1:27:25 ↗ good representation of a good reflection

1:27:28 ↗ of our

1:27:30 ↗ area uh we didn't see very much

1:27:33 ↗ difference between um mainstream court

1:27:36 ↗ and our community Court in

1:27:38 ↗ demographic okay and then would you know

1:27:40 ↗ regarding like some of the more minor

1:27:42 ↗ infractions versus the criminal

1:27:45 ↗ infraction traffic tickets see like a

1:27:48 ↗ heavy percentage of traffic tickets are

1:27:49 ↗ just paid so we never see Liv breathing

1:27:53 ↗ yeah

1:27:56 ↗ um I we don't break down the

1:27:58 ↗ demographics between between criminals

1:28:02 ↗ and

1:28:03 ↗ infractions the system is driven by

1:28:05 ↗ three things I mean it's driven by

1:28:08 ↗ poverty um it's driven by mental health

1:28:11 ↗ and it's driven by chemical dependency

1:28:14 ↗ and um I think when you're deal with

1:28:16 ↗ marginalized communities uh especially

1:28:18 ↗ people that are with language be and

1:28:20 ↗ stuff like that get into more of the

1:28:22 ↗ poverty things just because it's

1:28:23 ↗ inherent in the language barrier and

1:28:25 ↗ those folks are more that's what the

1:28:27 ↗ community court is

1:28:28 ↗ targeting um and so you

1:28:32 ↗ know you know anecdotally um I think

1:28:36 ↗ that the community right I can visually

1:28:38 ↗ see the smaller so I literally can see

1:28:40 ↗ every member of community cour right now

1:28:43 ↗ and it's it's there are more people

1:28:45 ↗ color our community court that I would

1:28:46 ↗ see that percentage wise simply because

1:28:49 ↗ that's the the the folks that are um

1:28:52 ↗ marginalized communities that are

1:28:53 ↗ dealing with economic issues are more

1:28:55 ↗ driven towards the community cor that's

1:28:57 ↗ who it's aimed at helping so we get a

1:28:59 ↗ lot of shoplifting charges and things

1:29:00 ↗ like that um and then the community

1:29:03 ↗ Court holds obviously and treatment and

1:29:06 ↗ stff okay thank you I can visually see

1:29:09 ↗ my calendar

1:29:10 ↗ today I thought I thought I saw 36% 36

1:29:14 ↗ people who have graduated on

1:29:17 ↗ that I thought people in we're

1:29:20 ↗ relatively participants Community Court

1:29:23 ↗ so we our our resource room we open to

1:29:25 ↗ everybody so the resource room has the

1:29:28 ↗ big number up there so let's say that

1:29:30 ↗ I've got somebody in jail and the person

1:29:32 ↗ that's in jail is is someone that we

1:29:35 ↗ know we're not going to get back I mean

1:29:36 ↗ it's you presume you PR somebody you try

1:29:38 ↗ to release everybody J can but this is

1:29:40 ↗ the person we've released three times

1:29:43 ↗ they've never shown up their court and

1:29:44 ↗ what we're looking for and we think they

1:29:46 ↗ need is mental health treatment what

1:29:48 ↗ we'll do is I see them on a Tuesday we

1:29:51 ↗ will give them hearing on a Thursday in

1:29:53 ↗ the in the resource room where they're

1:29:54 ↗ not even see me but we're going to zoom

1:29:57 ↗ in from the jail to the resource room

1:29:59 ↗ and try to get hooked up with the

1:30:00 ↗ resource that they need even though

1:30:02 ↗ they're not part of our community cor so

1:30:04 ↗ come a lot of folks most marginalized

1:30:06 ↗ don't have healthc carees out there but

1:30:07 ↗ they don't have uh so we will zoom in

1:30:11 ↗ they'll be with the ACs they get started

1:30:12 ↗ in the process and we'll be in with

1:30:13 ↗ mental health they count toward that 443

1:30:15 ↗ because we're making the resource

1:30:16 ↗ available to everyone not just the folks

1:30:18 ↗ that are available Community Court the

1:30:20 ↗ community court is a select part of the

1:30:22 ↗ population where the public defender and

1:30:23 ↗ the prosecutor have determined that they

1:30:25 ↗ can benefit from the community Court

1:30:27 ↗ they will likely succeed and they're

1:30:29 ↗ interested in the program it's pretty

1:30:30 ↗ intensive for them and that they're

1:30:31 ↗ coming once a week U for an extended

1:30:34 ↗ period of time uh um and with the report

1:30:37 ↗ minut it's it's a very I'm Judge Scott

1:30:40 ↗ than judge Stewart uh my public defender

1:30:43 ↗ is Whitney and Monica my prosecutor is

1:30:45 ↗ Alexa and um when everything's on a

1:30:48 ↗ firstman basis they're on a firstman

1:30:49 ↗ basis it's a lot of Celebration

1:30:52 ↗ celebrating small victories that they

1:30:53 ↗ move forward compared to traditional

1:30:56 ↗ Court which is uh crime punishment right

1:30:59 ↗ you need to do this or you're going to

1:31:00 ↗ go to jail type thing and U um so the

1:31:04 ↗ the

1:31:05 ↗ 36 it's it's is to get there Pro the

1:31:10 ↗ public defender typically will recommend

1:31:12 ↗ them the prosecutor has to approve it um

1:31:14 ↗ because they're going to sign off on

1:31:15 ↗ this agreement and uh so you get the 306

1:31:18 ↗ P are graduations my upgrade which

1:31:22 ↗ did should you guys you're part of this

1:31:24 ↗ board you should consider evacuations

1:31:25 ↗ are open public there celebration of

1:31:27 ↗ individual person mayor's comeing to a

1:31:30 ↗ few of them City Council Members have

1:31:31 ↗ come it's it's it's nice we've had some

1:31:33 ↗ amazing letters written I will tell you

1:31:35 ↗ that U um we we had young

1:31:39 ↗ African-American uh man that's now at

1:31:43 ↗ one of the uh Orly black universities

1:31:46 ↗ down south that got picked up in isqua

1:31:49 ↗ that I I I think is the the poster child

1:31:53 ↗ of Community Court that that uh I think

1:31:55 ↗ we probably have the number one graduate

1:31:56 ↗ Community Court in the state is so

1:31:58 ↗ amazing and Tim Smith did a little video

1:32:00 ↗ up read to do a video and stuff we I

1:32:03 ↗ thought about I didn't think of this

1:32:04 ↗ until after we our slides but it would

1:32:06 ↗ have been nice to see that video because

1:32:07 ↗ you guys going to see it's very Artic

1:32:09 ↗ very smart guy that's gonna do amazing

1:32:11 ↗ things I I kept joking with him that I

1:32:13 ↗ hope that he long enough to goote for

1:32:14 ↗ him because he was just that impressive

1:32:17 ↗ so we've seen some real impressive folks

1:32:20 ↗ come through the program

1:32:23 ↗ I highly recommend attending a

1:32:25 ↗ graduation you can attend it virtually

1:32:26 ↗ it's really

1:32:28 ↗ yeah so I think should we go sh had a

1:32:31 ↗ few questions a couple of which I can

1:32:34 ↗ answer um as the person that built the

1:32:36 ↗ community Court dashboard I haveen to

1:32:37 ↗ know a few things about Community Court

1:32:40 ↗ but I think this last question um is

1:32:42 ↗ around who's who's eligible from a

1:32:45 ↗ resident C standpoint to participate in

1:32:48 ↗ community court so Shay your question

1:32:50 ↗ was can a non-resident I like

1:32:51 ↗ non-resident of isqua um participate in

1:32:54 ↗ community Court yes answer is yes but

1:32:58 ↗ I'll let you yeah our resource room it's

1:33:00 ↗ open to the public so just anybody who

1:33:03 ↗ wants to utilize those resources and

1:33:05 ↗ then for the people who are actually

1:33:06 ↗ participants in the program they have

1:33:08 ↗ cases out of our court um if we

1:33:14 ↗ Capt could be it's

1:33:16 ↗ A90 um and this qu at food bank and um

1:33:20 ↗ and so we get a population that it's

1:33:23 ↗ it's Transit on occasion most folks were

1:33:25 ↗ course and that if not just the

1:33:27 ↗ community court but the um uh the room

1:33:30 ↗ that we have there with the food and

1:33:31 ↗ clothing we get people literally right

1:33:34 ↗ off the street did sometimes get folks

1:33:37 ↗ that it would be difficult to send them

1:33:38 ↗ to the food bank because you're they

1:33:40 ↗ might not be able to make it I mean you

1:33:41 ↗ get folks are really on the march my Jes

1:33:44 ↗ and you feed them you get them a jacket

1:33:45 ↗ um sometimes folks are released from the

1:33:47 ↗ jail it's first place they come and U um

1:33:51 ↗ so I mean

1:33:52 ↗ we certainly have as for residents but

1:33:54 ↗ we also have folks that

1:33:59 ↗ commments thank you guys for providing

1:34:02 ↗ an excellent service especially with the

1:34:04 ↗ child care and the language

1:34:05 ↗ interpretation most Community

1:34:07 ↗ organizations don't and the fact that

1:34:09 ↗ this is just part of your norm and has

1:34:11 ↗ been for so long is something that needs

1:34:14 ↗ to be celebrated and applauded

1:34:18 ↗ thank I did have one more question it's

1:34:20 ↗ more of a curiosity question

1:34:22 ↗ um so let's say a scenario in which um

1:34:26 ↗ like you mentioned judge um that usually

1:34:29 ↗ maybe this one crime but let's say an

1:34:32 ↗ individual I goes into Bevo steals a

1:34:36 ↗ $300 bottle of whiskey and then goes to

1:34:40 ↗ Safeway steals

1:34:43 ↗ $500 of exclusive

1:34:45 ↗ meat yes those individual crimes are

1:34:48 ↗ misdemeanors because they don't meet the

1:34:50 ↗ threshold of felony but to add them all

1:34:52 ↗ up they

1:34:54 ↗ do represent a pel they encounter as a

1:34:57 ↗ police they've got evidence that this

1:34:59 ↗ individual created a series of crimes

1:35:02 ↗ but they're all mises does that

1:35:04 ↗ individual now qualify for Community

1:35:06 ↗ Court yes interesting well

1:35:10 ↗ maybe right you said the

1:35:12 ↗ prose what the is the so is a

1:35:15 ↗ essentially contract between the pro

1:35:17 ↗ between the city of isqu represented by

1:35:19 ↗ the prosecutor and the defendant where

1:35:21 ↗ by the defendant agrees to certain

1:35:22 ↗ things and if they do those things the

1:35:24 ↗ prosecutor agrees to dismiss the charge

1:35:26 ↗ it includes the stipulation which means

1:35:27 ↗ there'll be no trial which means if you

1:35:29 ↗ don't do these things the court just

1:35:31 ↗ going to read the police report make

1:35:33 ↗ based upon the police report so and and

1:35:35 ↗ I will tell you um just based upon

1:35:37 ↗ what's going on in felony land we have a

1:35:39 ↗ lot of tmbs taking motor vehicle are

1:35:42 ↗ felonies that they're felony declines so

1:35:43 ↗ they get cour I don't see the taking

1:35:46 ↗ that one over right um someone that's

1:35:49 ↗ stealing alcohol um just for one of two

1:35:52 ↗ reasons either they drink a lot of

1:35:53 ↗ alcohol or it's resale alcohol something

1:35:55 ↗ they always count on reselling a

1:35:57 ↗ prosecutor is going to do those two

1:35:58 ↗ cases differently just based on my

1:36:00 ↗ experience someone do it for resale is

1:36:02 ↗ probably not going to be they're not

1:36:03 ↗ going to be as sympathetic to but if

1:36:05 ↗ just talking about the only charge they

1:36:06 ↗ have on the record and the SEC howo that

1:36:08 ↗ person is going to get into

1:36:10 ↗ Community if they're interested we had a

1:36:12 ↗ gal last week um first offense um there

1:36:16 ↗ was involved it was a TMV but she was a

1:36:18 ↗ passenger uh I think there the mail was

1:36:21 ↗ the driver the mail was a known command

1:36:23 ↗ prosecutor she wasn't and she was in the

1:36:26 ↗ jail she was released from the jail she

1:36:27 ↗ walked immediately over and saw AOL and

1:36:30 ↗ just wasn't a fit she wasn't wasn't

1:36:32 ↗ ready for so that person was supposed to

1:36:34 ↗ stand her

1:36:37 ↗ track thank

1:36:40 ↗ you shay I see you typing do you do you

1:36:43 ↗ have a

1:36:45 ↗ question of course I do

1:36:49 ↗ um do all commun Court participants

1:36:52 ↗ graduate because um I I really love that

1:36:55 ↗ there's rigor to the program but it does

1:36:59 ↗ it does draw in the question whether or

1:37:01 ↗ not each person that participates

1:37:02 ↗ actually

1:37:04 ↗ graduates yeah sadly no not every single

1:37:06 ↗ person makes it

1:37:09 ↗ through no I mean one of our early when

1:37:11 ↗ we first started you're identifying them

1:37:13 ↗ got picked up on a rate two and went to

1:37:15 ↗ prison I mean so he's got to warn out

1:37:17 ↗ for his arrest because that he's gone um

1:37:20 ↗ we've had

1:37:21 ↗ two that I can think of that did not

1:37:23 ↗ graduate that became part of our

1:37:26 ↗ mainstream one of them was still ex and

1:37:29 ↗ she got some picked up some resources

1:37:31 ↗ and was doing great um although she

1:37:33 ↗ didn't appear today so I don't know

1:37:35 ↗ what's going on but but and we had so

1:37:37 ↗ we've had folks that didn't graduate

1:37:39 ↗ that still benefited from the resources

1:37:43 ↗ um whether or not they graduate is up to

1:37:45 ↗ the prosecutor it's in contract between

1:37:47 ↗ the prosecutor and the defense the

1:37:49 ↗ prosecutor is has been been way more

1:37:53 ↗ lenient this so thing is available in

1:37:55 ↗ not in a traditional setting um but in

1:37:58 ↗ the traditional setting you mess up the

1:38:00 ↗ prosecutor moves to revoke uh and you

1:38:02 ↗ get convicted in the community Court

1:38:04 ↗ they they are way more lenient and open

1:38:06 ↗ to giving extra chances for instance um

1:38:09 ↗ we all hear relapse or recovery we hear

1:38:11 ↗ that all time um and in a in a

1:38:14 ↗ traditional setting if you relapse on a

1:38:17 ↗ charge it's alcohol or drug related odds

1:38:20 ↗ are the prosecutor will move to revoke

1:38:22 ↗ unless you relapse immediately reenroll

1:38:24 ↗ and fix things in the community Court

1:38:26 ↗ setting there's they're more open to

1:38:28 ↗ that as long as the relapse them invol

1:38:30 ↗ the new crime but we we have had

1:38:32 ↗ participants that um whose attendance

1:38:36 ↗ was lacking and every one of their uas

1:38:39 ↗ was positive and going up and I think

1:38:42 ↗ that the prosecutors take it sometimes

1:38:44 ↗ just became I don't think this person's

1:38:46 ↗ really participating cour um so um and

1:38:51 ↗ we don't take every replication as a

1:38:53 ↗ negative either because a lot of times

1:38:55 ↗ uh maybe we just solved a small problem

1:38:59 ↗ and then we went back into me read a

1:39:02 ↗ gentleman that we said our biggest goal

1:39:04 ↗ was to just get him a bir certificate

1:39:07 ↗ and an ID and um he's not a good

1:39:15 ↗ example we were very I mean ID is huge

1:39:18 ↗ for uh community job at Wendy's and and

1:39:23 ↗ you don't have driver's license it's

1:39:24 ↗ huge and it's one of the things that we

1:39:26 ↗ work on uh pretty hard yeah Community

1:39:30 ↗ code the only place there for that

1:39:32 ↗ service because I know in Seattle they

1:39:34 ↗ have a service an organization that

1:39:37 ↗ helps with that the answer our resour

1:39:39 ↗ well

1:39:40 ↗ um one of the M Christina are talking

1:39:43 ↗ about this in the background um for

1:39:45 ↗ South King County um the legislature

1:39:48 ↗ funded a program called P Kent so p

1:39:51 ↗ Works throughout the county and they

1:39:52 ↗ literally have care support where folks

1:39:55 ↗ that have been part of the justice

1:39:56 ↗ system that have succeeded the justice

1:39:58 ↗ system uh they aren't lawyers they're

1:40:00 ↗ they're they're like you know if you're

1:40:02 ↗ defendant they're like you right uh

1:40:04 ↗ those are available to come into the

1:40:05 ↗ city of Ron and help with those kind of

1:40:07 ↗ things uh it hasn't been funded at at e

1:40:11 ↗ side cities and such so we don't have

1:40:12 ↗ that yet that being said our resource

1:40:14 ↗ room is available to anybody and so we

1:40:17 ↗ if if we become if today on least three

1:40:21 ↗ occasions they had a review calendar has

1:40:22 ↗ nothing to do with Community Court on

1:40:23 ↗ least three occasions we set the hear

1:40:25 ↗ over and we put the person into

1:40:26 ↗ Community Court or things like that if

1:40:28 ↗ you have to be aware of if you're aware

1:40:30 ↗ of them you put them into Community

1:40:31 ↗ Court so they can meet with the right

1:40:32 ↗ person not Community Court community

1:40:34 ↗ research room the research room are

1:40:37 ↗ available to everyone that's why the

1:40:38 ↗ numbers are so much bigger because it is

1:40:39 ↗ available yeah and if you if you

1:40:41 ↗ navigate to this again I feel like I'm

1:40:45 ↗ beautiful really trying to sell my own

1:40:47 ↗ dashboard here if you do uh you can just

1:40:49 ↗ type in Isa Community Court into the

1:40:51 ↗ Google and it will bring you here with a

1:40:53 ↗ couple clicks and each it's not just

1:40:55 ↗ this page each of these indicators you

1:40:57 ↗ can click into and see a little more

1:40:59 ↗ depth in each of these data points so

1:41:01 ↗ when you click into the number of

1:41:02 ↗ resource room connections made it it'll

1:41:04 ↗ tell you a little bit more about who who

1:41:06 ↗ makes up those

1:41:07 ↗ 443 um and Counting

1:41:10 ↗ connections one of the other unique

1:41:12 ↗ things is um I run my courtroom Mar me

1:41:17 ↗ me and so Mar meets with each of the

1:41:19 ↗ clients on the conditions they have to

1:41:20 ↗ meet with her on a weekly basis so she

1:41:22 ↗ can make sure they're moving forward in

1:41:23 ↗ the program she knows what's output them

1:41:25 ↗ because I don't that be expert take

1:41:27 ↗ communication I I can't do that but she

1:41:28 ↗ knows them she calls the cases she calls

1:41:31 ↗ there's a reward system the folks that

1:41:32 ↗ are doing well you call them right up

1:41:34 ↗ front because they're doing well Marisol

1:41:35 ↗ knows all that stuff so she runs the

1:41:37 ↗ corro I just get to give kudos and say

1:41:39 ↗ good

1:41:40 ↗ job Shay has two questions in the chat

1:41:43 ↗ Shay I'm just gonna read them out here

1:41:45 ↗ give you a break for a moment one is um

1:41:47 ↗ around the F you mentioned relapse

1:41:50 ↗ situations 's question is do those

1:41:52 ↗ relapse situations include legal and

1:41:55 ↗ prescribed drugs or only illegal drugs

1:41:57 ↗ and the second question here is does

1:41:59 ↗ community Corps offer Second Chance

1:42:01 ↗ employment opportunities sh I don't know

1:42:03 ↗ if you want to expand on either of those

1:42:11 ↗ questions sh's I may need to just

1:42:13 ↗ because um I'm not sure if they were

1:42:16 ↗ [Laughter]

1:42:19 ↗ clear

1:42:22 ↗ but um with my first question I was

1:42:24 ↗ thinking in terms of um I mean as you

1:42:27 ↗ said relapse is going to happen before

1:42:30 ↗ recovery um and a lot of times um in my

1:42:34 ↗ limited research it's occurred due to

1:42:38 ↗ like a life event or a traumatic event

1:42:40 ↗ um and then typically they're able to

1:42:43 ↗ bounce back and sometimes that means

1:42:45 ↗ that that particular person has relapsed

1:42:48 ↗ to something like marijuana at that they

1:42:51 ↗ bought from you know the local

1:42:54 ↗ dispensary um in other situations of

1:42:57 ↗ course that could mean that they you

1:42:58 ↗ know drank a whole bottle of wine and

1:43:00 ↗ decided to dry so um you know it's kind

1:43:03 ↗ of one of those things where um I know

1:43:07 ↗ you said that they give multiple chances

1:43:09 ↗ but is there like um a uh a Surefire

1:43:14 ↗ nope we you know you you've gone too far

1:43:17 ↗ kind of

1:43:19 ↗ thing the driving the influence is

1:43:21 ↗ always going to be viewed as gone too

1:43:23 ↗ far um a new criminal law violation is

1:43:25 ↗ going to be treated differently than a

1:43:27 ↗ simple

1:43:28 ↗ relapse one of the main issues that we

1:43:30 ↗ deal with um in our court and all courts

1:43:33 ↗ in the state is fentol and so what we've

1:43:36 ↗ been trained to do it's a really fine

1:43:39 ↗ line because we've been trained to

1:43:40 ↗ recognize that someone that's been

1:43:42 ↗ addicted to fentol for two years that

1:43:44 ↗ relapses on

1:43:45 ↗ marijuana almost I don't want to say

1:43:48 ↗ this we're not rec we already recorded

1:43:50 ↗ So the training would say maybe you

1:43:53 ↗ celebrate that because it's not fenal

1:43:55 ↗ that being said they're involved in the

1:43:56 ↗ criminal justice system and they've

1:43:58 ↗ signed a contract and so it's going to

1:44:00 ↗ turn upon where the city is uh with

1:44:02 ↗ regard to that I mean with fentanyl you

1:44:04 ↗ recognize that you're saving lives I

1:44:06 ↗ mean my Public Defenders last time

1:44:09 ↗ receiving was 44 those are 44 dead

1:44:11 ↗ people that were dead before covid that

1:44:14 ↗ that are dead because of that all that

1:44:16 ↗ there are people that living breathing

1:44:17 ↗ people that we have in our courts I I

1:44:18 ↗ have anecdotal stories that are

1:44:19 ↗ horrifying put tears uh um

1:44:23 ↗ but that's kind of what happen to

1:44:26 ↗ relapse on marijuana it would if it was

1:44:28 ↗ a so someone on a DWI is not in

1:44:30 ↗ community court but if someone's on a

1:44:32 ↗ DWI marijuana DWI and they relapse on

1:44:36 ↗ marijuana it's going be taken real

1:44:37 ↗ seriously as compared to someone that's

1:44:39 ↗ on a that for that a thatal problem that

1:44:42 ↗ relapses on marijuana it's still going

1:44:44 ↗ to be addressed but it's going to be

1:44:46 ↗ treated differently than than the other

1:44:49 ↗ F that makes sense

1:44:51 ↗ yes I love that you look at everything

1:44:52 ↗ on a case- by case basis I think I just

1:44:55 ↗ kind of wanted to hear that part of

1:44:59 ↗ it okay and um then in my second

1:45:02 ↗ question yeah I I often get asked

1:45:06 ↗ questions about like um Second Chance

1:45:09 ↗ employment um just for you know former

1:45:12 ↗ criminals who have essentially served

1:45:14 ↗ their time and now you know the only

1:45:16 ↗ options they really have are um not the

1:45:19 ↗ greatest of jobs but um it it sounds

1:45:23 ↗ like that's a resource that Community

1:45:26 ↗ Court would offer is is that true or is

1:45:29 ↗ that something we're working

1:45:31 ↗ towards sure I mean we have a um

1:45:34 ↗ employment is one of the things that our

1:45:35 ↗ goal is employment and

1:45:38 ↗ education um not familiar with Mod Pizza

1:45:40 ↗ I mean I know that there are one second

1:45:42 ↗ chance employment places out there I

1:45:44 ↗ don't know that we have any directly

1:45:45 ↗ participating but we have folks in the

1:45:47 ↗ resource room that are trying to point

1:45:49 ↗ folks in that direction and trying to

1:45:50 ↗ help

1:45:51 ↗ them some FKS aren't there yet so

1:45:57 ↗ wech College do a great job

1:46:01 ↗ helping awesome that's so good to hear

1:46:03 ↗ thank

1:46:05 ↗ you so I was going back to the the

1:46:08 ↗ statement of back W and commitment um to

1:46:11 ↗ inclusion and I think through this

1:46:13 ↗ conversation I I feel like there's other

1:46:15 ↗ words you all could be using here in

1:46:17 ↗ terms of thinking about being human

1:46:19 ↗ centered or

1:46:21 ↗ um I think the other thing that I'm

1:46:24 ↗ hearing is like you're really looking at

1:46:26 ↗ kind of the science you know and the

1:46:31 ↗ what what is known about addiction and

1:46:33 ↗ other things to inform how people flow

1:46:37 ↗ through the system and I I don't know

1:46:39 ↗ how to represent that here but it it

1:46:41 ↗ feels much more it feels very different

1:46:43 ↗ from like a criminal legal

1:46:46 ↗ situation so I it does feel more just I

1:46:49 ↗ would say because I know there's this

1:46:50 ↗ move away from calling it the criminal

1:46:52 ↗ justice system because Justice is a bit

1:46:56 ↗ questionable at times so I think I don't

1:46:59 ↗ know I think there could be stronger

1:47:00 ↗ language to use here and I think it it

1:47:02 ↗ sounds like it would represent kind of

1:47:05 ↗ the the approach you're taking um and my

1:47:08 ↗ other question with regards to the

1:47:10 ↗ statement is how will you know if you're

1:47:12 ↗ successful like do you have a a way of

1:47:16 ↗ um checking on inclusion and half really

1:47:20 ↗ curious because I know some people are

1:47:23 ↗ going through this during the worst

1:47:25 ↗ circumstances of their lives so how do

1:47:27 ↗ you how you

1:47:29 ↗ know guess metrics is the data we

1:47:32 ↗ collect so much data

1:47:35 ↗ and we're able to

1:47:38 ↗ compare numbers it's still a newish

1:47:41 ↗ program yeah a lot of data driven yeah I

1:47:45 ↗ guess I'm thinking like feeling like so

1:47:47 ↗ inclusion you know it says it's core of

1:47:49 ↗ the values creating a court environment

1:47:51 ↗ where folks feel heard respected and R

1:47:53 ↗ these other just wondering something we

1:47:55 ↗ can reflect on because that's not always

1:47:57 ↗ something that the dad is going to yeah

1:47:59 ↗ well could be surveys but then again

1:48:01 ↗ know if folks

1:48:03 ↗ are yeah I was gonna say that at least

1:48:06 ↗ for for everyone exiting the program

1:48:08 ↗ there is a survey um and I think that is

1:48:11 ↗ one of the sets of questions right in

1:48:14 ↗ there is

1:48:15 ↗ around um not just the efficacy of the

1:48:17 ↗ program itself but also how

1:48:20 ↗ people felt um with the various

1:48:22 ↗ individuals they interact with as part

1:48:24 ↗ of Community Court um we I think we sure

1:48:28 ↗ that data in a in a rolled up way but it

1:48:30 ↗ is on the dashboard

1:48:32 ↗ yeah

1:48:35 ↗ yeah I think every single graduate is a

1:48:37 ↗ success story going towards this then

1:48:40 ↗ how do you yeah how do you make it

1:48:43 ↗ qualitative so that oh data other one so

1:48:47 ↗ that you can actually share as a metric

1:48:50 ↗ for inclusion so maybe you need to do

1:48:53 ↗ both so that we can share success

1:48:56 ↗ because you're right this is all about

1:48:57 ↗ heart and working with a human behind

1:49:01 ↗ the trauma or the incident and how to be

1:49:04 ↗ show so that this is working otherwise

1:49:07 ↗ funding is always an issue and how do

1:49:10 ↗ you then get grants and resources and

1:49:13 ↗ additional Community Services to support

1:49:16 ↗ family the right and so some of the

1:49:18 ↗ stuff that we report back is driven I

1:49:20 ↗ mean in order to keep getting the money

1:49:22 ↗ so the program can be offer we have to

1:49:25 ↗ satisfy what they're looking

1:49:26 ↗ for

1:49:30 ↗ hard I thought one thing else out there

1:49:32 ↗ it's not Rel to community purpose B on

1:49:34 ↗ some your questions last time you got

1:49:36 ↗ the you talked about the criminal

1:49:38 ↗ justice system being driven by being

1:49:40 ↗ over represented Mar communities there's

1:49:43 ↗ a recent Supreme Court decision now

1:49:44 ↗ recent it's 10 years AG old it's a big

1:49:46 ↗ decision to make a group like this would

1:49:47 ↗ want to know about it's called bazena

1:49:50 ↗ and so you should all be aware when

1:49:52 ↗ we're talk about money that um our

1:49:55 ↗ Supreme Court has made it very clear

1:49:57 ↗ that um court systems are not

1:50:02 ↗ money-making um

1:50:04 ↗ Endeavors and uh there are a limited

1:50:08 ↗ number of

1:50:10 ↗ um fees that um mandatory it's very hard

1:50:15 ↗ to avoid but beyond that the court has

1:50:18 ↗ to do an individualize uh inquiry as to

1:50:21 ↗ have one of the appears of the court and

1:50:23 ↗ as to ensure that the fines that are

1:50:26 ↗ imposed are not um punitive and so in

1:50:31 ↗ the olden days when I first started

1:50:33 ↗ practicing law um we were go into some

1:50:35 ↗ of small jurisdictions and you have

1:50:38 ↗ $2,200 fines and post on criminal

1:50:40 ↗ defendant because it was a moneymaking

1:50:42 ↗ scheme for some of the Cities it's not

1:50:45 ↗ not un typical they have no 43 bucks and

1:50:48 ↗ those under the present system because

1:50:50 ↗ we do deal with the marginalized

1:50:51 ↗ population and so to the extent this

1:50:53 ↗ board's concerned about something that

1:50:55 ↗ you should know that the courts are on

1:50:57 ↗ The Cutting Edge of making sure that

1:51:00 ↗ Port fors AR K or by Criminal Justice

1:51:02 ↗ System the one exception to that is

1:51:05 ↗ restitution and if you harm somebody in

1:51:06 ↗ the community you're expected to be

1:51:09 ↗ restitution but beyond that it's course

1:51:12 ↗ not

1:51:17 ↗ funding I have last question do you feel

1:51:21 ↗ like there are resources that you need

1:51:23 ↗ that you're not getting

1:51:26 ↗ or this this is really important work

1:51:28 ↗ and part of our job I think is also to

1:51:31 ↗ ensure that Services being provided are

1:51:34 ↗ receiving the resources needed and so I

1:51:39 ↗ don't know this is something they can

1:51:40 ↗ you can even answer in a recording

1:51:42 ↗ session for sure support um but the peer

1:51:46 ↗ support um has not been brought on to

1:51:49 ↗ the east side

1:51:50 ↗ I think is

1:51:52 ↗ um something that we are really pushing

1:51:55 ↗ to get and then the lack of um treatment

1:51:59 ↗ agencies in the isapa area that uh

1:52:03 ↗ support um people with um Apple we have

1:52:07 ↗ braing River but they're overwhelmed

1:52:10 ↗ with the amount of workers they do great

1:52:11 ↗ work but braing River we have um other

1:52:14 ↗ than that the private agencies don't

1:52:16 ↗ accept that Healthcare so I mean we're

1:52:18 ↗ working with resources that yeah

1:52:20 ↗ treatment mental health and substance

1:52:22 ↗ abuse and PE support things those are

1:52:26 ↗ big issues those are big issues with the

1:52:28 ↗ legislature on stuff like that yeah I I

1:52:31 ↗ met with one of the legislators recently

1:52:33 ↗ and we you might think this is evil I

1:52:36 ↗ don't but I I said if I can put people

1:52:39 ↗ in jail um why can't why don't I have

1:52:42 ↗ resources treatment and even and by by

1:52:47 ↗ evil I mean literally lock them down

1:52:49 ↗ rather than I'm looking at you and and

1:52:51 ↗ you're looking at 90 days in jail and

1:52:54 ↗ you're not going to be able to get out

1:52:54 ↗ of jail for 90 days and I'm going to

1:52:55 ↗ kick you the street with no skills

1:52:57 ↗ because you're just in jail why can't I

1:52:59 ↗ say I'm going to put you in 90 days of

1:53:01 ↗ rehab and you're going to be in that

1:53:03 ↗ facility not be able to get out but

1:53:05 ↗ you're going to be one to classes and

1:53:06 ↗ learning skills and all that days that's

1:53:09 ↗ not an option that we have there there's

1:53:10 ↗ all kinds of good luck finding the space

1:53:12 ↗ to have 90 days and have that safe and

1:53:15 ↗ do and some that won't stand M so is if

1:53:19 ↗ mind me asking um is that a resource you

1:53:22 ↗ would like to have I remember watching a

1:53:24 ↗ documentary years ago that I think it

1:53:26 ↗ was New Hampshire or Maine some state in

1:53:29 ↗ the Northeast that did something like

1:53:31 ↗ that what you're talking about your

1:53:32 ↗ honor and um they were wildly

1:53:37 ↗ successful it's I think it's a matter of

1:53:38 ↗ economics and I Chang the law with

1:53:40 ↗ regard to the

1:53:41 ↗ ability I'm I'm doing it as an

1:53:43 ↗ alternative to jail us compared to just

1:53:45 ↗ blocking right yes but um it's it's just

1:53:51 ↗ money folks are talk they're folks

1:53:53 ↗ they're talking about it's just for

1:53:55 ↗ money but in the short term P program

1:53:59 ↗ would be great and um possibly some more

1:54:03 ↗ patient treatment closer to

1:54:07 ↗ home one final

1:54:10 ↗ questione but I think was the second

1:54:12 ↗ slide you showed Micky where the U the

1:54:16 ↗ um the data

1:54:18 ↗ on mostly

1:54:21 ↗ track mostly photo enforement wow are we

1:54:25 ↗ that bad

1:54:26 ↗ drivers Second

1:54:29 ↗ Avenue seconden catches

1:54:35 ↗ you if you have a child in high school

1:54:38 ↗ forget two

1:54:40 ↗ tickets I teach at the high school and I

1:54:43 ↗ got

1:54:44 ↗ two not years oh

1:54:48 ↗ my

1:54:51 ↗ so

1:54:52 ↗ DUIs have more than doubled um in the

1:54:56 ↗ last eight years

1:54:58 ↗ any s of

1:55:01 ↗ why

1:55:04 ↗ um at least part of it would be the

1:55:06 ↗ whoever the law enforcement officers are

1:55:08 ↗ I mean that not part of it might be an

1:55:11 ↗ increase in the number of UI but part of

1:55:12 ↗ it also going to be increase in the tax

1:55:14 ↗ enforcement of what they're doing um I

1:55:16 ↗ will tell you that there are

1:55:17 ↗ circumstances where we go through

1:55:19 ↗ through a couple years where you have

1:55:21 ↗ specific officers that are getting

1:55:23 ↗ legitimate

1:55:25 ↗ BWI um

1:55:27 ↗ I I was de know not related to is but I

1:55:31 ↗ was listening to a transcript on

1:55:33 ↗ Washington State Patrol where he wrote a

1:55:34 ↗ du every single night um um and we've

1:55:38 ↗ had officers that just got the and I

1:55:41 ↗ don't want to say that they were getting

1:55:43 ↗ D were D didn't exist because these were

1:55:45 ↗ D and about liit so it's I think has to

1:55:49 ↗ do with emphasis some of it has to do

1:55:51 ↗ with that some of it has to do with 's

1:55:53 ↗ going Community I I I'll be honest with

1:55:56 ↗ you my surgery recently I

1:55:59 ↗ can't it's very hard 2023 it's

1:56:03 ↗ 157 compared to even preco of

1:56:06 ↗ 93104 I wonder if it's population based

1:56:09 ↗ or anything at

1:56:17 ↗ all yeah let's not have that on the

1:56:19 ↗ record

1:56:24 ↗ good or or do are a lot of work too so I

1:56:27 ↗ mean I I don't know it's an officer I

1:56:29 ↗ don't know the answer that it might be

1:56:30 ↗ an officer where one officer might not

1:56:31 ↗ ride because it's they just don't want

1:56:34 ↗ the time another officer that's their I

1:56:36 ↗ just don't

1:56:38 ↗ [Music]

1:56:39 ↗ that I mean do or DBS up there that most

1:56:43 ↗ interesting see

1:56:46 ↗ no so any final comments or questions

1:56:50 ↗ for our court friends thank you you guys

1:56:53 ↗ are doing really good work and this is a

1:56:56 ↗ huge benefit for our

1:56:58 ↗ community especially a historically

1:57:00 ↗ marginalized and undur

1:57:04 ↗ populations and I think he'll being very

1:57:06 ↗ very Mindful and intentional in that

1:57:08 ↗ that may his first

1:57:10 ↗ presentation

1:57:15 ↗ yeah deficiency correctly that was a big

1:57:18 ↗ issue

1:57:21 ↗ killing it

1:57:24 ↗ amazing well thank you Court team

1:57:26 ↗ awesome thanks for having us

1:57:28 ↗ today all right well I know we're we're

1:57:31 ↗ nearing the end um of our agenda and I

1:57:34 ↗ apologize for powering through about any

1:57:37 ↗ breaks um so the community engagement

1:57:40 ↗ working group planning uh was one topic

1:57:43 ↗ and so our subgroup for that was uh Tony

1:57:47 ↗ Ray LCRA

1:57:49 ↗ and me and so I have been very slow to

1:57:53 ↗ try to schedule something and I tried to

1:57:55 ↗ schedule something late last week or

1:57:57 ↗ last week didn't happen so this is

1:57:59 ↗ really just a heads up I'm going to send

1:58:02 ↗ another email an attempt to schedule so

1:58:04 ↗ let's all try to do that um I don't know

1:58:07 ↗ if lri is out of town for a while do you

1:58:11 ↗ yeah I'm not quite sure I'm gonna need

1:58:12 ↗ to I I sent her a text before this

1:58:15 ↗ meeting and didn't hear back so we'll

1:58:18 ↗ figure out where in the world

1:58:20 ↗ and and what I wanted to suggest also is

1:58:23 ↗ if we could have like an alternate for

1:58:25 ↗ the group so we can try to get a number

1:58:27 ↗ when you see if anyone wants to

1:58:28 ↗ volunteer to be an alternate for the

1:58:30 ↗ subgroup and this uh was yeah to think

1:58:32 ↗ about what kind of uh teeing up what

1:58:36 ↗ what our approach for Community

1:58:38 ↗ engagement would be to get to like a a

1:58:41 ↗ community defined Vision per Equity some

1:58:44 ↗ more directionality around equity and

1:58:46 ↗ coming up with like a strategy to get

1:58:48 ↗ there so any anyone else want to raise

1:58:51 ↗ their hands to support that I'm not

1:58:54 ↗ going to make eye

1:58:55 ↗ contact how many meetings and because

1:58:59 ↗ I'm thinking part of community

1:59:00 ↗ engagement is something I do all the

1:59:03 ↗ time but I don't know if I have capacity

1:59:05 ↗ to do more I would say I'm hoping maybe

1:59:09 ↗ like within two meetings so like two

1:59:12 ↗ hours we can get to an

1:59:14 ↗ approach like get the the would this be

1:59:18 ↗ on Zoom

1:59:19 ↗ we could do that that could be easier I

1:59:21 ↗ could set up a team do it bya teams or

1:59:23 ↗ something you guys so I'm hearing you

1:59:26 ↗ kind of raise

1:59:29 ↗ your your name

1:59:31 ↗ is it's done all right so that check box

1:59:35 ↗ off that Community engagement working

1:59:37 ↗ group planning um so then the last item

1:59:41 ↗ is our closing practice and so that's

1:59:43 ↗ kind of the wrap up of the meeting um

1:59:47 ↗ and so I think we're going to continue

1:59:48 ↗ with the one we used last last time

1:59:50 ↗ which is uh what is one word or phrase

1:59:54 ↗ or takeaway that you have from um

1:59:58 ↗ today's meeting that you want to share

1:59:59 ↗ out and whoever goes first can popcorn

2:00:02 ↗ we'll do the popcorn Style

2:00:05 ↗ again first you know the slide that

2:00:08 ↗ really stood out to me was the one that

2:00:09 ↗ Emily was sharing which she titled what

2:00:12 ↗ we don't know and that is so data driven

2:00:16 ↗ so as much as we have these wonderful

2:00:17 ↗ speakers that are trying to sh to

2:00:19 ↗ share with us what's going on in our

2:00:21 ↗ community they just might not have the

2:00:23 ↗ answer and so we have to we have to

2:00:25 ↗ think outside of the box I think I love

2:00:27 ↗ that slide that Emily shared because I

2:00:28 ↗ think that applies to a lot of the

2:00:30 ↗ groups I mean you're the data Guru over

2:00:33 ↗ there um it's just it's just what can we

2:00:36 ↗ ascertain from what's given to us from

2:00:38 ↗ an equity lens and that's going to be

2:00:40 ↗ challenging we just have to be

2:00:42 ↗ forthcoming with that but I think a

2:00:44 ↗ followup could be if we recognize a data

2:00:47 ↗ point that's missing just share it with

2:00:49 ↗ them I I was struggling to find oh we

2:00:51 ↗ need this from you or that from you with

2:00:53 ↗ do presenters but I'm going to be wrong

2:00:55 ↗ we need this right as a DAT you start

2:00:59 ↗ collecting um C up to you

2:01:04 ↗ oh well I'm feeling ever more hopeful

2:01:08 ↗ after the last presentation really

2:01:11 ↗ inspiring any work you're doing so

2:01:17 ↗ yeaha I say impressed I have really

2:01:20 ↗ enjoyed both presentations and Emily's

2:01:23 ↗ presentation and what they don't know

2:01:25 ↗ that they recognizing that they don't

2:01:27 ↗ know was huge because that's something

2:01:30 ↗ that we usually unpack and I feel like

2:01:32 ↗ the equity framework was really working

2:01:35 ↗ in the situation where they really

2:01:36 ↗ unpacked that and for the community

2:01:39 ↗ courts

2:01:40 ↗ one they have already done so much that

2:01:43 ↗ I honestly couldn't give them any

2:01:45 ↗ feedback because it is already so Equity

2:01:48 ↗ minded and focused and very impressive

2:01:52 ↗ in what they're doing trying to do hope

2:01:53 ↗ to do and will be

2:01:56 ↗ doing um

2:01:59 ↗ sh um I was gonna say intentional I

2:02:03 ↗ think I really loved the fact that both

2:02:07 ↗ presenters knew that the purpose of the

2:02:10 ↗ equity framework was to carry weight and

2:02:13 ↗ give them Direction on where they needed

2:02:14 ↗ to go and they all laid out deliberate

2:02:18 ↗ steps to help them get to where they

2:02:20 ↗ wanted to be and to everyone else's

2:02:23 ↗ point when they didn't know they just

2:02:24 ↗ said I don't

2:02:30 ↗ know um I am going to go with oh I'm not

2:02:34 ↗ sure who uh let's go with well I'm sorry

2:02:37 ↗ Dale I'm gonna get you

2:02:40 ↗ again you know I love being a reliable

2:02:43 ↗ one um I'm GNA go with proud uh I I I

2:02:49 ↗ feel like I often feel proud to be um a

2:02:53 ↗ staff member here at the city of isqua

2:02:54 ↗ but tonight's presentations in

2:02:56 ↗ particular not just proud of the work

2:02:57 ↗ we're doing but proud of the

2:02:59 ↗ thoughtfulness that each of those teams

2:03:02 ↗ has put into and I've engaged with them

2:03:03 ↗ leading up to this meeting um they took

2:03:07 ↗ they've taken that framework really

2:03:09 ↗ seriously set of questions don't get me

2:03:11 ↗ started on how it's not really a

2:03:12 ↗ framework we'll get into that at a

2:03:14 ↗ future meeting um but they yeah I'm just

2:03:17 ↗ really proud really proud

2:03:20 ↗ um

2:03:21 ↗ Telly yeah I'm gonna say a phrase but

2:03:25 ↗ it's normally thought of as a negative

2:03:26 ↗ more work to be done but it's great work

2:03:30 ↗ that needs to be done I'm just really

2:03:31 ↗ seeing that come to fruition with the

2:03:33 ↗ equity framework and how Emily really

2:03:35 ↗ just um I think she to me she has the

2:03:38 ↗ most complex nature of what she does

2:03:41 ↗ because it's not only let's say the

2:03:43 ↗ property owner but it's also the um the

2:03:46 ↗ residential the the the just the whole

2:03:49 ↗ gamut of you know all the citizens of

2:03:50 ↗ isqua and how water a basic need is you

2:03:54 ↗ El put it pry is um just so the

2:03:58 ↗ dichotomy of that in isqua um that that

2:04:02 ↗ to me there like there's more work to be

2:04:04 ↗ done but great work but just not in that

2:04:06 ↗ space right but also in this space of

2:04:09 ↗ the the court system like you know when

2:04:10 ↗ I hear the peer thing and I think about

2:04:12 ↗ like you know I love the fact that you

2:04:14 ↗ know I'm a veteran but I don't really do

2:04:16 ↗ a lot outside of my my own veteran

2:04:20 ↗ Community but then hearing the the court

2:04:22 ↗ system wants more peer you know

2:04:25 ↗ interactions and whatnot and for people

2:04:27 ↗ in the community so I'm like okay that's

2:04:29 ↗ a challenge to me you know to you know

2:04:31 ↗ from you know to maybe meet with a

2:04:33 ↗ veteran who's been falling on Hard Times

2:04:35 ↗ is homeless and he needs to see that

2:04:37 ↗ there's that PTSD you feel that you feel

2:04:40 ↗ every day it's G to be okay like but to

2:04:44 ↗ hear that from those of us who have

2:04:46 ↗ served and then you know we able to

2:04:49 ↗ interact in the community and be

2:04:50 ↗ productive in the community and be great

2:04:52 ↗ community members like there's so much

2:04:54 ↗ work to be done but I'm excited about

2:04:56 ↗ the work to be done and so I just you

2:04:59 ↗ know just can't wait

2:05:02 ↗ so I would say I think I'm echoing a lot

2:05:05 ↗ of what

2:05:06 ↗ folks I realize that I think I do Equity

2:05:11 ↗ work as part of my day job too and I

2:05:14 ↗ think I get cynical and I assume I think

2:05:17 ↗ I was coming into especially last

2:05:19 ↗ presentation maybe being a little

2:05:21 ↗ cynical because it's like criminal legal

2:05:25 ↗ system and so it was just refreshing to

2:05:27 ↗ hear their their approach their mindset

2:05:29 ↗ and so just be very optimistic it's just

2:05:32 ↗ yeah and even you know Emily's

2:05:34 ↗ presentation like just yeah the

2:05:36 ↗ intention thoughtfulness which they went

2:05:39 ↗ through this Equity analysis just was

2:05:41 ↗ really inspiring so great okay well with

2:05:46 ↗ that I think we have covered our agenda

2:05:49 ↗ any last minute announcements or uh

2:05:51 ↗ parting comments from

2:05:56 ↗ anyone all right well it is 8:10 and I

2:06:00 ↗ adjourn this March meeting of the equity

2:06:02 ↗ board and I don't have my calendar up

2:06:05 ↗ but uh April the next meeting is April 3

2:06:09 ↗ um I will be absent okay hope to see

2:06:11 ↗ most of you

2:06:13 ↗ then thank you and have a good night

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