Equity Board · Wednesday, March 6, 2024 · City Council Digest

3. APPROVAL OF MINUTES

Minutes of February 7, 2024 Meeting

packet pp.3–5

▶ Watch from 1:18 Open packet at p.3 ↗

Staff report:

APPROVAL OF MINUTES a) 02-07-24 Equity Board Minutes Page [0000] CITY OF ISSAQUAH Equity Board 6:00 PM Steelhead Room, 235 1st Ave. February 7, 2024 MINUTES SE, Issaquah

4. STAFF REPORT

Updates on Items from February 2024 Meeting [5 mins]

Dale Markey-Crimp, Assistant to the City Administrator

5. AGENDA ITEMS

Opening Question Facilitated by: [5 mins.] Priti Mody-Pan, Equity Board Chair

packet pp.7–30

Topics: Equity

▶ Watch from 9:07 Open packet at p.7 ↗

Staff report:

Discuss Staff's approach to evaluating equity in the City’s water shut off policy and procedure.

Equity Framework: Public Works Water Shut Off Policy and Process [45 mins.]

Emily Moon, Public Works Director · packet pp.31–43

Topics: WaterEquity

▶ Watch from 48:01 Open packet at p.31 ↗

Staff report:

Issaquah Municipal Court Overview MARCH 6 TH , 2024 EQUITY BOARD MONTHLY MEETING

Equity Framework: Municipal and Community Court [45 mins.]

Nikki Meister, Lead Judicial Specialist

Topics: Equity

▶ Watch from 1:26:55

6. OTHER BUSINESS / ANNOUNCEMENTS

Community Engagement Working Group Planning [15 mins.] Facilitated by: Priti Mody-Pan, Equity Board Chair

Topics: Equity

▶ Watch from 2:05:49

Closing Practice Facilitated by: [5 mins.] Priti Mody-Pan, Equity Board Chair

Topics: Equity

▶ Watch from 2:10:49

2882 segments .txt ↗

0:02 ↗ [Music]

0:04 ↗ morning all right well good evening

0:06 ↗ everyone it is 6:04 pm. and I call the

0:12 ↗ March meeting of the equity board to

0:15 ↗ order um let's see tonight we have one

0:19 ↗ two three four five six six currently

0:23 ↗ six board members currently present and

0:26 ↗ we expect at least one more to come uh

0:29 ↗ let's see Dale would you mind sharing

0:31 ↗ out the excused absences for us please I

0:33 ↗ would not um Kelly M has an excused

0:36 ↗ absence she shared with you all she's

0:37 ↗ still in uh Africa on a big trip which

0:42 ↗ will be back next month and then

0:43 ↗ Christina is also excused and Christina

0:45 ↗ is excused for the next uh few meetings

0:48 ↗ as she welcomes a new member to her

0:49 ↗ family so those are our two um excused

0:53 ↗ absences this

0:55 ↗ evening great okay and let's see with

0:59 ↗ the that uh I see we have some members

1:02 ↗ of the public here do we have public

1:04 ↗ comments any public comments

1:07 ↗ today yes this is our Municipal Court

1:09 ↗ staff they're going to be presenting

1:10 ↗ later today sry about that welcome

1:13 ↗ looking forward to talking with you soon

1:15 ↗ um let's see so then let's move on to

1:18 ↗ the approval of minutes um I will give

1:21 ↗ everyone uh a minute to review the

1:28 ↗ minutes

2:01 ↗ okay I hope folks have had enough chance

2:03 ↗ to scan the minutes um can I get someone

2:05 ↗ to make a motion to approve the

2:10 ↗ minutes like motion caric made a motion

2:13 ↗ do I have a

2:15 ↗ second more than a second okay would um

2:19 ↗ uh is there any discussion that we need

2:21 ↗ to have about the

2:26 ↗ minutes all right and I think with that

2:28 ↗ we're approved y

2:30 ↗ all right moving right along now we have

2:34 ↗ the staff report from

2:36 ↗ Dale indeed we do uh good evening

2:39 ↗ everybody uh as a reminder we built this

2:43 ↗ time for a staff report at the top of

2:45 ↗ the meeting in here for our 2024

2:48 ↗ calendar um for two reasons one to have

2:51 ↗ an ongoing way to provide uh you all

2:54 ↗ keep you all apprised of any

2:56 ↗ administrative items that are upcoming

2:58 ↗ we do have one of those to share out

2:59 ↗ tonight um and then secondly to

3:01 ↗ understand the ongoing impact of the

3:02 ↗ equity board so tonight we have two uh

3:05 ↗ staff groups coming to present uh last

3:08 ↗ month we had two staff groups that came

3:09 ↗ to present and one of the requests was

3:11 ↗ to at each following meeting share back

3:13 ↗ to the board the impact of the feedback

3:15 ↗ and input that you provided the previous

3:17 ↗ month and so I have a little bit of an

3:19 ↗ update here from uh David REI who came

3:23 ↗ last meeting to to present out on

3:25 ↗ resilience hubs and um from Jeff Watling

3:28 ↗ and Brian bernston who shared about uh

3:31 ↗ this new recreation registration pilot

3:34 ↗ for high demand uh Recreation programs

3:37 ↗ and so I'll share a little bit of what

3:38 ↗ they shared with me um

3:41 ↗ for for all of our ongoing understanding

3:44 ↗ of the impact of our advising so first

3:47 ↗ from David so he shared following the

3:49 ↗ equity board engagement in early

3:51 ↗ February staff has now Incorporated

3:53 ↗ changes into project goals and criteria

3:55 ↗ based on that board feedback these

3:58 ↗ changes and the general Equity board

4:00 ↗ feedback were highlighted to the

4:01 ↗ resilience Hub Partners during uh the

4:04 ↗ February 29th meeting additionally

4:08 ↗ suggestions and questions from Equity

4:10 ↗ board members that were posed in our

4:11 ↗ February meeting relating to resilience

4:14 ↗ Hub operations and the long-term

4:16 ↗ planning ideas were noted for continuing

4:19 ↗ consideration and exploration so

4:21 ↗ questions relating to sort of the wh if

4:23 ↗ scenarios to Pet Care to support for um

4:28 ↗ new mothers uh those will all be

4:30 ↗ incorporated as they build out a more

4:32 ↗ robust plan for what resilience hubs are

4:36 ↗ and what they mean for the community of

4:37 ↗ isqua next steps for this project so you

4:40 ↗ all know include getting um excuse me

4:43 ↗ include continuing to fine-tune criteria

4:45 ↗ and beginning to evaluate potential

4:47 ↗ resilience Hub sites I know some of

4:49 ↗ those sites there were some site visits

4:50 ↗ actually this past week um and this will

4:53 ↗ help the city and partners identify

4:56 ↗ priority locations So based on the

4:57 ↗ feedback that you all gave that's

4:59 ↗ factored into now where we might be

5:01 ↗ considering sighting these hubs the city

5:03 ↗ expects to complete an initial round of

5:05 ↗ site prioritization by early summer

5:07 ↗ 20124 um and in the meantime this

5:10 ↗ process will help connect partners

5:11 ↗ evaluate sites for solar and battery

5:13 ↗ storage and consider what resilience

5:15 ↗ hubs really mean for the

5:17 ↗ city an update from our Recreation

5:20 ↗ registration pilot hi

5:23 ↗ Tony uh following uh the recent meeting

5:26 ↗ with the equity board in February

5:27 ↗ Recreation services has been working to

5:29 ↗ develop the processes needed to

5:31 ↗ effectively operate a resident

5:33 ↗ registration system uh they'll be

5:36 ↗ conducting resident day camp

5:38 ↗ registrations on Saturday March 16th

5:41 ↗ followed by open registration on

5:43 ↗ Saturday March 23rd so a full week there

5:46 ↗ um between the resident opening and the

5:48 ↗ and the broader opening also resident

5:51 ↗ swim lesson registration is scheduled

5:52 ↗ for Friday April 5th followed by open

5:54 ↗ registration on Monday April 8th so a

5:56 ↗ shorter turnaround there additionally

5:59 ↗ they will have um they're working on a

6:01 ↗ planned second round of swim lesson

6:03 ↗ resident registrations for miday

6:06 ↗ followed by an open registration in late

6:08 ↗ May um since visiting the equity board

6:11 ↗ the team has increased Outreach efforts

6:12 ↗ leading up to March registration dates

6:14 ↗ for camps one of the big takeaways from

6:16 ↗ the group was specifically around how

6:19 ↗ they're connecting with groups that may

6:20 ↗ have more difficulty in taking advantage

6:24 ↗ of the resident registration period and

6:26 ↗ so they met this past week with um staff

6:29 ↗ the circle specifically to get word out

6:31 ↗ on camps to the the families and

6:34 ↗ community members that engage in

6:35 ↗ Services there um so not just about

6:38 ↗ programs and registration but also about

6:39 ↗ the scholarship um opportunities for our

6:42 ↗ Spanish speaking Community these um

6:45 ↗ changes to the process coupled with an

6:47 ↗ increase in capacity are hoping to

6:49 ↗ accommodate the growing demand but we

6:51 ↗ know that that demand continues to rise

6:53 ↗ exponentially for these particular

6:55 ↗ programs they really appreciated their

6:58 ↗ time here um your insights and

7:00 ↗ contributions have been invaluable in

7:02 ↗ shaping our strategies for potential

7:04 ↗ Partnerships for future demographic

7:06 ↗ analysis and also a revisiting of our

7:09 ↗ Outreach efforts to different groups

7:11 ↗ within the community here and isqua

7:13 ↗ they're committed to exploring these

7:14 ↗ Avenues further and want to acknowledge

7:16 ↗ that they understand that this first

7:18 ↗ step did not reach our achieved goal of

7:21 ↗ more Equitable registration but is one

7:23 ↗ step forward towards a registration that

7:26 ↗ serves all community members so that was

7:29 ↗ those are those two updates from the

7:30 ↗ folks that visited last month um I have

7:33 ↗ one other item before I turn it back

7:35 ↗ over um March is new board member

7:38 ↗ interview time so we have several

7:40 ↗ candidates for our open regular and

7:42 ↗ Alternate seats and I'll be asking um I

7:45 ↗ don't need an answer right now but I'll

7:46 ↗ be asking for two volunteers to serve as

7:48 ↗ part of these interviews later in the

7:49 ↗ month um to help make recommendations to

7:52 ↗ Mayor paully on the individuals to fill

7:55 ↗ um the seats that will'll be opening up

7:56 ↗ here on the board so that those those

7:59 ↗ are the that is the staff update for for

8:04 ↗ March one question about the recruitment

8:07 ↗ process great

8:09 ↗ so the recruitment I guess the interview

8:13 ↗ process happens in April and then new

8:15 ↗ members start in may is that the timel

8:18 ↗ the hope will be to do interview

8:20 ↗ starting in late March late March yeah

8:22 ↗ okay yeah and and you'll notice for

8:24 ↗ anyone that's filled out an application

8:26 ↗ before you can also say that you have

8:27 ↗ interest in many different boards and

8:30 ↗ commissions so we might also be coupling

8:32 ↗ with our with a few with probably the

8:34 ↗ Human Services Commission that there's

8:36 ↗ the most overlap between uh folks that

8:38 ↗ have expressed interest in this board

8:40 ↗ and that commission uh so we might join

8:42 ↗ up for some interviews with Hannah um

8:45 ↗ for those particular candidates um and

8:49 ↗ as of last week I think we had I think

8:53 ↗ we had four or five first choice for

8:55 ↗ Equity but I think we had 12 overall

8:57 ↗ that had had expressed some interest in

8:59 ↗ the equity board um so yeah lots of

9:02 ↗ Interest out there um super

9:07 ↗ exciting okay so next agenda item is our

9:11 ↗ opening question and uh this started in

9:16 ↗ was it January I believe um I think

9:19 ↗ keelly and Ray suggested it so uh this

9:22 ↗ month D had something this over her

9:24 ↗ email the question um I'd like us all to

9:28 ↗ think about and then respond to is what

9:30 ↗ is something that gives you

9:32 ↗ hope and how or what what I suggest is

9:36 ↗ whoever wants to go first then maybe

9:38 ↗ call on someone else and we'll just

9:40 ↗ popcorn around until we cover

9:42 ↗ everyone

9:47 ↗ great anyone wants you colge her to go

9:51 ↗ first and go first if no one is

9:54 ↗ jumping It Is My Two children my

9:57 ↗ biological babies and all my students is

10:01 ↗ I so I work for them and it gives me

10:04 ↗ hope for our

10:10 ↗ future I get

10:12 ↗ popcorn uh Tony I'm GNA call him you I

10:15 ↗ haven't seen you in a

10:20 ↗ while contact

10:22 ↗ with um I guess what gives me hope is

10:27 ↗ you know my children and know they're

10:29 ↗ they're all adults but I see the fact

10:32 ↗ that they challenge me all the time we

10:35 ↗ have so many um like my my my son he's

10:39 ↗ like in his 30s now he's like 33 well no

10:42 ↗ he'll be turning 3040s yeah so he's 33

10:44 ↗ my eldest daughter who's still sort of

10:47 ↗ at home she's 24 turning 25 soon middle

10:50 ↗ daughters 23 will be turning 24 in

10:53 ↗ August and my youngest is is 18 and so

10:58 ↗ what I love about the hope that I have

11:01 ↗ is for our future because I see them

11:04 ↗ just challenge me like I said like all

11:06 ↗ the time on like current issues the way

11:09 ↗ I think about things the way I feel

11:11 ↗ about things and then some just seeing

11:14 ↗ the the way that they blame the the

11:18 ↗ things of today on my generation for

11:20 ↗ whatever reason I don't know why they do

11:22 ↗ that like you guys you guys fa and maybe

11:25 ↗ we do have a hand in that but just to

11:27 ↗ see and then

11:29 ↗ like I've told you so many times like

11:33 ↗ how much like you impressed me as a

11:36 ↗ person like the youth are so much more

11:40 ↗ involved today than ever and I love that

11:44 ↗ and I see our world just like just kind

11:46 ↗ of gradually changing like when I look

11:48 ↗ at social media and I see the things

11:51 ↗ that let's say that people you know I'm

11:53 ↗ in my 50s now so people like in 50s

11:56 ↗ would say different things in the 30s

11:58 ↗ not 30s but like you know people who

12:00 ↗ were in in their 30s what they would say

12:03 ↗ and then see the youth and what they're

12:05 ↗ saying and challenging us adults while

12:09 ↗ they're young adults and then the even

12:11 ↗ the younger generation just challenging

12:13 ↗ us we like why why do you think this way

12:17 ↗ why do you think this is okay why do you

12:19 ↗ think this was okay it was never okay

12:21 ↗ you just made it okay and that's what

12:25 ↗ gives me hope that we may never will

12:29 ↗ grow older we may never see the changes

12:31 ↗ we want to see but I know it's going to

12:34 ↗ happen I know for a family it's going to

12:36 ↗ happen

12:37 ↗ because are you it's gonna it's gonna

12:40 ↗ happen so I'm gonna pass it over to

12:44 ↗ Red looking for

12:48 ↗ GU

12:50 ↗ um I have to say what gives me hope is

12:53 ↗ this leadership that we have here at the

12:55 ↗ city um starting with mayor Paulie all

12:58 ↗ the way down here staff I just the the

13:00 ↗ Forward Thinking goes on with the city

13:03 ↗ leadership and the city staff just just

13:06 ↗ astonishes me um uh over the past few

13:08 ↗ months I had the great pleasure of um

13:10 ↗ somebody asked me to be on the parks and

13:13 ↗ rec team so they asked me to be a coach

13:15 ↗ for the Special Olympics team they were

13:17 ↗ lacking coaches so I I volunteered and

13:19 ↗ boy that was brought me so much joy we

13:22 ↗ practiced every Sunday and we went to

13:24 ↗ one Tournament down in Auburn so I had a

13:26 ↗ team in 10 and there was another coach

13:28 ↗ but

13:29 ↗ that and the communication that occurs

13:31 ↗ and how you trickle it down to the

13:33 ↗ commissions all the way down to our

13:34 ↗ board the fact that we have leadership

13:37 ↗ that supports our

13:38 ↗ ideas and um is with us every step of

13:41 ↗ the way I I can't say we we tackled too

13:43 ↗ many challenges but when they do present

13:46 ↗ itself I have the confidence that our

13:48 ↗ leadership with mayor Paulie and her

13:49 ↗ staff will be supporting us so I'm

13:51 ↗ really grateful for

13:53 ↗ [Music]

13:55 ↗ that I will pass it off to Shay not to

14:00 ↗ forget her CU she's up there on the

14:01 ↗ screen alrighty well um I would say um

14:07 ↗ of course I'd love to say it was my kids

14:10 ↗ but it goes a little bit beyond that um

14:13 ↗ just because more recently um I've had

14:17 ↗ the

14:18 ↗ experience of having my pet give me hope

14:22 ↗ um which was unbelievable we lost a cat

14:25 ↗ a few months ago after um my grandma

14:29 ↗ died and um this really super nice lady

14:34 ↗ found her and took her to the vet and

14:38 ↗ they contacted me and essentially saved

14:41 ↗ her life and um it was one of those

14:46 ↗ really amazing things where you never

14:49 ↗ really realize how good people are until

14:51 ↗ they do something kind like that um and

14:56 ↗ uh it makes me think of a a quote um

14:59 ↗ Desmond Tutu said like hope is being

15:02 ↗ able to see that there's light despite

15:05 ↗ all of the darkness and um despite like

15:09 ↗ everything that's going around it was

15:11 ↗ just really kind of nice to have someone

15:13 ↗ just be really kind to my pet and love

15:16 ↗ on my pet and then you know remind me

15:20 ↗ how much she loves us um and that was

15:23 ↗ really kind of just mindblowing and we

15:26 ↗ actually still keep in touch to this day

15:28 ↗ so um it's been about a month since we

15:30 ↗ got her back and um it it just reminds

15:34 ↗ me how good people can be

15:38 ↗ yeah thanks sh alrighty so um I am not

15:44 ↗ in the room

15:47 ↗ but I guess if I have to pick someone um

15:52 ↗ I will go ahead and

15:54 ↗ pick Dale I'm sorry I'm going to have to

15:56 ↗ pick on you I fig much um thanks Shay

16:02 ↗ yeah my mine is is similar to Lauren as

16:05 ↗ I was a middle school English teacher

16:06 ↗ for a number of years um and those

16:10 ↗ students who I taught when they were in

16:11 ↗ seventh and eighth grade are now grown

16:14 ↗ adults with kid some of them with kids

16:16 ↗ of their own um and I taught in Arkansas

16:20 ↗ in the Mississippi Delta so right along

16:22 ↗ the river um in a place that my own

16:27 ↗ personal perspective

16:29 ↗ um weren't always reflected and I think

16:31 ↗ also some of the perspectives and lived

16:34 ↗ experiences of my students were not

16:36 ↗ reflected in the laws of the state of

16:38 ↗ Arkansas um and to see the way that the

16:42 ↗ the adults that they are growing up to

16:44 ↗ be I think similarly like the the adults

16:46 ↗ that they are growing up to be uh the

16:49 ↗ love that they are expressing for each

16:51 ↗ other and the challenge that they are

16:54 ↗ putting uh to the decision makers in

16:57 ↗ their community in the state more Broad

16:58 ↗ brly uh gives me a lot of Hope because

17:02 ↗ that is not an easy place to stand up

17:04 ↗ for what you believe is right um yeah

17:08 ↗ that just give me a lot of

17:10 ↗ Hope perfect thank you oh well this

17:15 ↗ preview stole my response

17:17 ↗ so a new

17:19 ↗ one but definitely want to call out VN

17:22 ↗ and your generation gives me a ton of

17:24 ↗ Hope but since that responsib already

17:27 ↗ taken

17:29 ↗ uh I'm going to say neuroplasticity the

17:31 ↗ ability of our brains to adapt and

17:35 ↗ change um no matter how many years of

17:39 ↗ age we have or what we've been through

17:41 ↗ in life just the ability to reshape our

17:44 ↗ thinking um is I think very

17:49 ↗ helpful I need to pick someone yeah you

17:52 ↗ got have you gone laa I have okay then

17:55 ↗ it's over to you okay

17:58 ↗ yeah sorry yeah I made a bit of a noise

18:01 ↗ when you went because that was my second

18:03 ↗ thing because I had youth I was thinking

18:06 ↗ my next thing was like a growth mindset

18:09 ↗ which is kind of where you were going

18:10 ↗ yeah like even you know I was thinking

18:12 ↗ about this like kids yeah they're they

18:14 ↗ take on new ideas they try new things

18:16 ↗ but you know adults and maybe older

18:19 ↗ older folks who I just admire them like

18:21 ↗ willing to change their minds about

18:23 ↗ things and try something new and stuff

18:26 ↗ like that so um just about my mom who

18:29 ↗ had been living in the St Louis area for

18:31 ↗ like 25 years and she picked up and

18:34 ↗ moved out here and um just that's that's

18:37 ↗ a big change and just the willingness

18:40 ↗ and ability to do that at any age I'm

18:43 ↗ just so impressed with yeah

18:46 ↗ g I think for me it's really like my

18:49 ↗ parents and my older like I have two

18:51 ↗ older sisters and they always help me

18:54 ↗ with like any anytime I need like help

18:56 ↗ with anything they're always there and

18:57 ↗ also like my grandparents parents and

18:59 ↗ they've like helped me my whole life so

19:01 ↗ that obviously gives me hope especially

19:03 ↗ when I can help them back and yeah I

19:06 ↗ think in general when I get good grade

19:10 ↗ I get good

19:15 ↗ college pretty

19:17 ↗ much yeah to like meetings like this

19:20 ↗ where I can like discuss with everyone

19:22 ↗ who has more experience than me so I

19:24 ↗ learn like any like a lot of things

19:26 ↗ every meeting that we have

19:30 ↗ well before we move on I just want to

19:31 ↗ see if anyone else in the room would

19:33 ↗ like to

19:34 ↗ share I'll see daffodils daffodils

19:37 ↗ brought me hope today my husband sent me

19:39 ↗ a picture from walk he took he said look

19:42 ↗ your favorite

19:44 ↗ thing and that gives me just the

19:47 ↗ Regeneration of

19:53 ↗ spring anyone

19:57 ↗ else

19:59 ↗ all

20:00 ↗ right sorry

20:02 ↗ [Music]

20:06 ↗ see sorry what did you

20:13 ↗ say all right well now we're on to uh

20:17 ↗ the second uh major agenda topic which

20:19 ↗ is the equity framework and we have

20:21 ↗ Emily Moon here talk about uh the uh

20:24 ↗ Public Works water shut off policy and

20:26 ↗ process yes thank you I'm happy to be

20:29 ↗ here and appreciate the opportunity to

20:32 ↗ come and talk to you about this um I

20:36 ↗ have quite a few slides I'm going to try

20:38 ↗ to fly through them so I want to get to

20:40 ↗ the last portion which is opportunity to

20:43 ↗ get some feedback from all of you it is

20:45 ↗ to Public Works on your agenda I also

20:47 ↗ want to note one of my colleagues

20:49 ↗ Jennifer rain is online Jennifer is

20:52 ↗ representing the finance department

20:54 ↗ because while Public Works was sort of

20:57 ↗ the sponsor

20:58 ↗ of this topic uh we certainly invited

21:02 ↗ all of our um Department Partners in

21:06 ↗ this policy and procedure analysis so

21:09 ↗ with that I need to share

21:11 ↗ screen get that

21:20 ↗ going

21:21 ↗ yay

21:23 ↗ okay um let's see so you all know that

21:29 ↗ um we we had an opportunity to use the

21:31 ↗ epy framework to kind of start some

21:33 ↗ discussions and do some work to dig in

21:35 ↗ deep and we in the public works

21:38 ↗ department chose the water shot off

21:40 ↗ policy

21:41 ↗ procedure so the questions that I

21:43 ↗ ultimately will have for you are um just

21:47 ↗ to get some feedback from you about our

21:49 ↗ planned approach to um doing a little

21:52 ↗ bit more analysis and proposing some

21:54 ↗ recommendations some changes we want to

21:56 ↗ make love to hear if there 's other

21:58 ↗ information that you think um would be

22:00 ↗ necessary before we start to make those

22:02 ↗ recommendations or take those steps um

22:05 ↗ any other recommendations beyond the

22:07 ↗ ones that we initially going to propose

22:09 ↗ to you

22:11 ↗ toight there are uh several Partners in

22:15 ↗ our water shut off policy and procedures

22:19 ↗ see on the left that's the department

22:22 ↗ that I help lead uh we have a division

22:25 ↗ called water operations and water

22:28 ↗ operations has the kind of day of

22:31 ↗ responsibilities where where the group

22:33 ↗ that goes out into the field and

22:34 ↗ actually shuts off the water we also um

22:40 ↗ have partner in the finance department

22:42 ↗ in particular the utility billing office

22:45 ↗ uh that is also responsible for aspects

22:47 ↗ of the water shut off policy and

22:49 ↗ procedures and then we have this inject

22:51 ↗ all as a local government right state

22:54 ↗ law influences of course or guides or

22:57 ↗ directs how we

22:58 ↗ um conduct our business and um the

23:01 ↗ municipal code the the local

23:04 ↗ laws so on the state law side I just

23:08 ↗ want to provide this as a framework

23:10 ↗ because um that's how we have to operate

23:13 ↗ there there are things we can do things

23:15 ↗ we can't do um places where maybe

23:17 ↗ there's some gray area and and state

23:20 ↗ laws open to interpretation but um the

23:26 ↗ uh piece that

23:28 ↗ pieces that we can't really control um

23:31 ↗ I've listed a few of them here just as

23:33 ↗ examples the state law really speaks to

23:37 ↗ um how many months we can uh charge for

23:42 ↗ and collect for um non-payment on um it

23:48 ↗ it has a clause about how uh customer

23:53 ↗ can dispute a bill and whether the city

23:55 ↗ can uh shut off the water

23:58 ↗ during that dispute so it governs that

24:00 ↗ part of the process governs um how we

24:03 ↗ might collect um on any non-payment the

24:06 ↗ ability to put leans on property are

24:09 ↗ also discussed in the state law and then

24:12 ↗ it provides the opportunity for us to

24:14 ↗ enter into payment plan so if um a

24:17 ↗ customer says um I can pay but I can

24:21 ↗ only pay so much it it directs how that

24:23 ↗ should run and then lastly uh most

24:27 ↗ recently the state made some changes to

24:29 ↗ the law regarding our um ability to turn

24:33 ↗ off water during heat related bets and I

24:36 ↗ can talk about that a little bit later

24:39 ↗ um but we have more constraints so we

24:41 ↗ usually operate on a very fixed calendar

24:43 ↗ basis because state law sort of puts us

24:46 ↗ in that box where we have to provide

24:48 ↗ notice at a certain amount of time and

24:51 ↗ we can only collect at certain amount of

24:53 ↗ time and then we can only shut off at a

24:55 ↗ certain moment in time and and so if

24:59 ↗ that coincides with the heat event

25:00 ↗ throws a whole schedule out the window

25:03 ↗ and um we also have a responsibility to

25:06 ↗ go back and uh restore service um if

25:10 ↗ requested during those heat

25:14 ↗ events okay oh it's barely visible right

25:19 ↗ I knew I knew this would be the case uh

25:22 ↗ it's not even visible on my notes so

25:25 ↗ these These are uh the activities from

25:27 ↗ the utility billing Division and the

25:30 ↗ finance department I'm not going to go

25:32 ↗ through all of them um you can certainly

25:34 ↗ look at them in your packet at your

25:36 ↗ leisure but it really spells out that

25:38 ↗ scheduling it's very

25:41 ↗ regimented and I think that's the

25:43 ↗ takeaway really from this slide is we

25:45 ↗ have to do certain things um certain

25:48 ↗ number of days space

25:50 ↗ between um the other thing that I wanted

25:53 ↗ to mention about utility Billings uh

25:56 ↗ responsibility for water shut offs

25:58 ↗ procedures and policies is that there

26:01 ↗ are numerous ways for people to pay

26:04 ↗ their bill and we're adding those um uh

26:07 ↗ frequently so as of the end of December

26:10 ↗ we have now the ability for customers to

26:13 ↗ pay online um but we have a physical

26:16 ↗ Dropbox we have the opportunity to pay

26:18 ↗ by mail you put the check in the mail

26:20 ↗ auto payment uh Bank bill payments

26:24 ↗ generated by the the banks um on online

26:28 ↗ bill payer

26:31 ↗ service this is my group water

26:33 ↗ operations we we do the physical stuff

26:36 ↗ right so we go on the day of uh water

26:40 ↗ shut offs we put that final notice on

26:43 ↗ the the front door of the property to

26:46 ↗ notify customers that the water has been

26:48 ↗ shut off I used the word terminated here

26:51 ↗ for a reason and that was to remind me

26:54 ↗ um to mention to you that uh every time

26:57 ↗ we communicating with property owners um

27:01 ↗ I think there's an opportunity for us to

27:02 ↗ use different language we actually use

27:04 ↗ the language of terminating service

27:07 ↗ and I I I think we could improve the uh

27:12 ↗ ability to communicate with more people

27:14 ↗ just in the language choices we make so

27:18 ↗ um we also lock off the meter at that

27:21 ↗ moment in time so water can't be used

27:25 ↗ and um the the bill doesn't continue

27:27 ↗ need to be approved except for the base

27:28 ↗ charges at that

27:30 ↗ point then uh Utility Billing may

27:33 ↗ contact us and ask us to go back and

27:35 ↗ unlock the meter if they have received

27:37 ↗ payment which is very typical the day of

27:39 ↗ the shut off for us to receive payment

27:42 ↗ and then um and then I hopefully you

27:46 ↗ know they've paid in full if they

27:48 ↗ haven't hopefully they've set a a

27:50 ↗ payment plan with the utility

27:53 ↗ billing our procedure includes a variety

27:57 ↗ of

27:58 ↗ notices um customers get their original

28:02 ↗ utility bill saying what they owe I'm

28:04 ↗ going to show an example of that then um

28:07 ↗ if they haven't paid for that last two

28:09 ↗ months after certain number of days they

28:11 ↗ get What's called the penalty notice

28:13 ↗ another letter saying hey you're late

28:16 ↗ you need to pay your bill um and then

28:18 ↗ they get a third reminder in a notice of

28:22 ↗ termination we are coming out to your

28:24 ↗ property we will be turning off the

28:26 ↗ water on this day because you haven't

28:28 ↗ paid and then that last one is the

28:30 ↗ actual physical on the property sort of

28:33 ↗ notification that service has been shut

28:37 ↗ off all throughout these notifications

28:40 ↗ uh we have text that encourages people

28:43 ↗ to just just contact us there's lots of

28:46 ↗ ways to pay have you know a lot of

28:48 ↗ opportunties um I talked about the

28:50 ↗ online bill payment another cool thing

28:53 ↗ that uh Utility Billing is going to be

28:54 ↗ starting soon is they're going to to be

28:57 ↗ calling customers and I'm not sure which

29:00 ↗ stage of the process yet but probably

29:01 ↗ toward the tail end of that to say try

29:04 ↗ one more methodology of making contact

29:07 ↗ with

29:09 ↗ people again lots of information on this

29:11 ↗ not going to go through it but um step

29:14 ↗ by step you know this is what happens

29:16 ↗ the day of or day before shut offs we

29:19 ↗ get a list from Utility Billing these

29:22 ↗ are the numbers of properties the

29:24 ↗ addresses of properties that have not

29:26 ↗ yet paid and then that uh directs my

29:30 ↗ group to start planning for the workday

29:32 ↗ tomorrow how many people do we need to

29:34 ↗ cover this body of work and then that

29:37 ↗ next morning we go we receive a final

29:40 ↗ count um we pick up the notices that

29:42 ↗ need to be hung on those properties we

29:45 ↗ go and divide up the city send out the

29:47 ↗ crews and start doing the

29:52 ↗ disconnections uh then we will

29:56 ↗ receive confirmation throughout the day

29:59 ↗ about people who have called in made

30:02 ↗ payment um and that gets updated to the

30:06 ↗ crew that's in the field um we shut off

30:09 ↗ all services before we start to restore

30:13 ↗ service and we've learned that as we've

30:15 ↗ grown as a city we can't have Crews just

30:18 ↗ running from address to address so we we

30:20 ↗ go very um uh in a very geologic you

30:25 ↗ know kind of way with

30:28 ↗ uh use the geography you know we may

30:29 ↗ start in a neighborhood finish that

30:31 ↗ neighborhood and then move on to the

30:33 ↗ next so that we're not um wasting a lot

30:36 ↗ of time getting people restored when we

30:38 ↗ can so once they're all off then we go

30:40 ↗ back and we start restoring and we do

30:43 ↗ that until 3:30 Cruis are off at 4: we

30:47 ↗ do not uh do any reconnections for store

30:51 ↗ any service between 3:30 p.m. and the

30:54 ↗ next morning at 8:00 a.m. so if people

30:56 ↗ call in at 5 they wait until the next

31:01 ↗ day okay um we have a rate structure

31:07 ↗ that is designed by the type of housing

31:10 ↗ unit really or or building that you're

31:14 ↗ in this is an example of our single

31:16 ↗ family residential a current rate

31:18 ↗ structure you can see there's a fixed

31:21 ↗ charge first in that that first grade

31:24 ↗ that gray column and then we have five

31:26 ↗ different tiers of costs based on um

31:31 ↗ that household's use of water and based

31:34 ↗ on the the size of their meter so most

31:37 ↗ of our single family residential are

31:40 ↗ going to be in the 3/4 uh one inch

31:45 ↗ um Range um have some that that occupy

31:49 ↗ some of those others but that's that's

31:51 ↗ really the bulk of our

31:53 ↗ group um the fifth tier doesn't uh

31:58 ↗ really come into play

32:00 ↗ until uh summertime typically that's

32:03 ↗ when we see you know higher water use if

32:06 ↗ those properties have a yard or if they

32:08 ↗ have an irrigation meter for example

32:11 ↗ then um we get into

32:15 ↗ that Emily do you want questions as you

32:18 ↗ go sure sh you you've got a few here in

32:22 ↗ the chat I want to invite you to unmute

32:24 ↗ and pose

32:26 ↗ those

32:27 ↗ okay um sure um because uh well first

32:31 ↗ I'll offer the comment that maybe C uh

32:34 ↗ cation may be a better word than

32:36 ↗ termination um and it essentially means

32:38 ↗ the same thing um so uh there there's

32:42 ↗ that um and then I wanted to ask um do

32:45 ↗ you all offer a service that does a s a

32:50 ↗ suggested payment arrangement um just

32:52 ↗ because sometimes patrons may not know

32:55 ↗ what they can do um in order to prevent

32:59 ↗ their service from being cut um and then

33:03 ↗ also um if a patron is doesn't um or

33:09 ↗ does hit that 3:30 Mark or 3 o'clock

33:12 ↗ Mark um can they essentially intercept a

33:16 ↗ shut

33:18 ↗ off yeah I'm GNA take the last one first

33:22 ↗ I'm going to talk about payment plans in

33:23 ↗ a little bit so I'm going to hold on to

33:25 ↗ that one okay totally

33:27 ↗ thank you for your suggestion on the

33:29 ↗ word choice so I think I got all from

33:31 ↗ there

33:33 ↗ um uh so you're your last one was what

33:37 ↗ again it was

33:40 ↗ it's intercept yeah so no is the just

33:45 ↗ direct answer on that if they call in

33:47 ↗ after 3:30 they will wait until the next

33:49 ↗ day again because I don't have Crews

33:52 ↗ that can go out and perform that work um

33:54 ↗ and we make that clear on the

33:56 ↗ notification

33:58 ↗ um you just don't have the Staffing

33:59 ↗ Resources to be able to do

34:02 ↗ that

34:04 ↗ okay great I think that's it um in

34:08 ↗ addition to single family residential we

34:10 ↗ have other uh rate structures they

34:12 ↗ include things like

34:14 ↗ duplex category called larger user which

34:17 ↗ curious we'll have to ask Jennifer about

34:19 ↗ that I don't call um Trailer Court

34:23 ↗ Apartment we have a fee structure for

34:26 ↗ that um commercial SL uh Public

34:30 ↗ Authority Parks irrigation and

34:33 ↗ irrigation a whole separate R structure

34:35 ↗ for irrigation as

34:37 ↗ well okay next is this is what the bill

34:42 ↗ looks like you're a resident in town you

34:45 ↗ will have seen probably something that

34:47 ↗ looks like this it's a lot of small

34:49 ↗ stuff up there but um really the big the

34:52 ↗ main pieces of it are include your

34:54 ↗ account

34:55 ↗ information um your current and

34:57 ↗ historical

34:59 ↗ consumption uh the water sewer storm

35:02 ↗ water management fees and

35:05 ↗ charges uh utility taxes that may be

35:09 ↗ applied and uh balances and payments

35:12 ↗ that are made so it's it's it's a

35:15 ↗ typical bill I will say there's nothing

35:18 ↗ really that different from another kind

35:19 ↗ of bill that you might might get I did

35:23 ↗ want to make um you aware of what the

35:25 ↗ sewer and the stor water charges are

35:28 ↗ even though we're talking water today um

35:32 ↗ sewer is uh is mostly a pass through

35:35 ↗ charge that we pay to King County Metro

35:38 ↗ sewer um so we're responsible for

35:42 ↗ collecting um the payment on that it

35:44 ↗ gets aggregated basically and sent uh to

35:47 ↗ King County Metro as a lump some from

35:49 ↗ the city storm water storm water charges

35:54 ↗ are for maintenance and upgrades of our

35:55 ↗ storm water management M system a lot of

35:58 ↗ that is uh required by uh federal law

36:02 ↗ and state law and uh those charges for

36:06 ↗ residential customers are um flat

36:10 ↗ rate other properties have a different

36:13 ↗ rate

36:14 ↗ structure um delinquent accounts just a

36:18 ↗ just that may show up on a particular

36:20 ↗ Bill depending on um what they have paid

36:24 ↗ uh non-sufficient funds there's a 4 fee

36:27 ↗ for that the linin accounts uh we bill

36:30 ↗ as I said on a bonly basis it's not paid

36:34 ↗ within 30 days of the due date then we

36:36 ↗ assess a 10% penalty on the outstanding

36:40 ↗ Bas uh

36:42 ↗ balance there's also a fee for um

36:46 ↗ turning off the

36:48 ↗ water

36:50 ↗ and uh turn on fee as well both of those

36:54 ↗ are

36:54 ↗ $0 are those

36:57 ↗ also or is that something the city off

37:00 ↗ the amount I believe is determined by

37:03 ↗ the city and the ability to charge is

37:08 ↗ provided by

37:10 ↗ stale so the late or $40 turn on is a

37:16 ↗ city decision City decision on the

37:18 ↗ amount I believe and I will have to

37:20 ↗ check that just to be sure um but that's

37:23 ↗ my

37:24 ↗ recollection any said it's for both turn

37:27 ↗ on and turn off so in a day if someone

37:29 ↗ got that water shut off and then paid

37:31 ↗ their bill there's another $40 to turn

37:34 ↗ it back on that's okay that's

37:37 ↗ correct I was the non-sufficient funds

37:39 ↗ so that's an established payment method

37:41 ↗ that they have put on there and you

37:44 ↗ wasn't able to clear and there's just

37:46 ↗ one attempt at that that's higher than a

37:48 ↗ credit card unsufficient fund I don't

37:49 ↗ know how many attempts are made that's

37:52 ↗ an excellent question I'll hope they get

37:53 ↗ back to you I don't know if Jennifer

37:54 ↗ knows the so utility billing question I

37:58 ↗ don't know if she knows the answer to

37:59 ↗ that Al so do you have any data or is

38:02 ↗ that going to be in the next component

38:03 ↗ as to how many residents does this

38:07 ↗ impact it's all in the next yes sure

38:11 ↗ build up I knew you were gonna be ask

38:14 ↗ don't worry I I let everyone know how

38:16 ↗ much this group likes data so yeah I

38:19 ↗ think the the other thing to keep in

38:21 ↗ mind and I should have mentioned this

38:23 ↗ when we um talked about this about state

38:25 ↗ law influence how we do things

38:29 ↗ uh the Water fund water service is what

38:34 ↗ we call an Enterprise fund it needs to

38:36 ↗ be

38:37 ↗ self-supporting

38:39 ↗ um state law basically says you can't

38:42 ↗ gift public funds so we can't we have to

38:46 ↗ treat all customers similarly based on

38:50 ↗ the rules we have established if they're

38:52 ↗ in the similar category right we have to

38:55 ↗ treat them the same

38:57 ↗ and uh we cannot just simply choose to

39:01 ↗ you know wave somebody's belt if if

39:03 ↗ water was used if water was consumed

39:06 ↗ then it has to be paid for and the city

39:08 ↗ can't just write that up same is true to

39:11 ↗ some extent about the therefore the

39:13 ↗ labor that is um utilized from the water

39:17 ↗ fund so the water Cruise as they're

39:19 ↗ going out um there is um not only

39:23 ↗ ability under state law to charge for

39:26 ↗ that Labor Service but um to some degree

39:29 ↗ there is a a necessity to do so to make

39:34 ↗ sure the water fund stays whole not

39:36 ↗ gifting the services as

39:38 ↗ well

39:40 ↗ okay

39:43 ↗ so we had a team a task team that sat

39:47 ↗ down and talked about the equity

39:49 ↗ framework we had an awesome discussion

39:51 ↗ um we had a task team that involved

39:55 ↗ representatives from a bunch bu of

39:56 ↗ different

40:02 ↗ departments sorry no worries um so I

40:04 ↗ just wanted to jump in really quick the

40:06 ↗ question was raised about the

40:07 ↗ non-sufficient funds and how that um how

40:10 ↗ that works so I just wanted to let

40:11 ↗ people know um first of all the bank

40:13 ↗ will receive you know a written check

40:15 ↗ from a customer um they try to process

40:18 ↗ it the first time if it doesn't work

40:20 ↗ they do two more attempts on that check

40:22 ↗ before they officially consider it um

40:25 ↗ non-sufficient funds and reject it back

40:27 ↗ to us and then that's when we assess a

40:29 ↗ fee because the bank also charges us a

40:31 ↗ fee um to do those multiple attempts and

40:35 ↗ then also notify us on top of it and

40:37 ↗ return um the check so that we can take

40:40 ↗ action on it as well so um just wanted

40:42 ↗ to jump in really quick while that

40:43 ↗ question was

40:45 ↗ raised thank you Jennifer my finance

40:48 ↗ friend all

40:50 ↗ right um so the task team included

40:53 ↗ public works but it included folks who

40:55 ↗ are on on our field crew uh fols from

40:59 ↗ our water quality team uh that is

41:03 ↗ responsible for making sure everything's

41:04 ↗ safe to drink you know and that there's

41:06 ↗ some process with turning off and

41:08 ↗ turning back on water um our admin group

41:11 ↗ who handles all the phone calls that we

41:13 ↗ might get from customers uh finance and

41:16 ↗ Utility Billing the IT department and

41:19 ↗ members of the staff Equity

41:21 ↗ team we looked at uh our policy and

41:24 ↗ procedures from A to Z

41:27 ↗ and then we had discussions along these

41:28 ↗ lines what do we know about the

41:29 ↗ customers what do we not know what have

41:32 ↗ we experienced and witnessed um what we

41:35 ↗ what are our thoughts about how things

41:36 ↗ are working not working where do we

41:39 ↗ think we have opportunities for

41:41 ↗ improvement um we ran through the um

41:45 ↗ Equity framework questions as a way to

41:48 ↗ continue having conversation and we

41:51 ↗ reviewed a ton of data only a portion of

41:54 ↗ which I will be sharing with you

41:57 ↗ tonight all right so this is just quick

41:59 ↗ summary what do we know we know basic

42:01 ↗ stuff we we know account information

42:03 ↗ like customer address uh the type of

42:06 ↗ account um you know single family

42:08 ↗ residential like we saw in rate

42:10 ↗ structure example U we have a label are

42:13 ↗ they an owner or a customer um so to

42:16 ↗ some degree we have some indication of

42:20 ↗ um tenant for example versus a property

42:23 ↗ owner um I can go into more that I know

42:26 ↗ Jennifer can as well um we know about

42:30 ↗ their consumption history how many ccfs

42:33 ↗ have they used right over the last

42:34 ↗ billing period did they have a leak at

42:37 ↗ some point in time did we give an

42:39 ↗ adjustment for that leak payment history

42:43 ↗ um and methodology and whether they've

42:45 ↗ received some assistance so um I'll talk

42:48 ↗ a little bit more about that but in

42:50 ↗ addition to payment plans we um

42:53 ↗ sometimes partner with other entities to

42:55 ↗ link customers up with nonprofits that

42:58 ↗ can assist with bill payment and then we

43:01 ↗ know some best practices in this

43:04 ↗ Arena um what we don't know we don't

43:06 ↗ know a whole lot about the demographics

43:08 ↗ of our customers I we can we can look at

43:10 ↗ data on a census track you know block

43:13 ↗ track um but we don't know down at the

43:15 ↗ individual household level um we don't

43:18 ↗ know what language is spoken at each of

43:20 ↗ those addresses uh we don't know

43:22 ↗ anything about income ability to pay at

43:25 ↗ any any individual address um we we

43:29 ↗ didn't have a whole lot of sense of what

43:32 ↗ the data might tell us in terms of

43:34 ↗ Trends you know what's been happening um

43:38 ↗ how do those data points sort of

43:40 ↗ correlate um who is most impacted and

43:43 ↗ how uh we we didn't know exactly what

43:48 ↗ the impact was to customers uh due to

43:51 ↗ how our rates are structured so I I I

43:54 ↗ told you we've got those five TI failed

43:56 ↗ to tell you that and maybe did you were

43:58 ↗ really good at the math and you could

44:00 ↗ see between the first two tiers couple

44:03 ↗ bucks difference but then it kind of you

44:06 ↗ know it's it's um it grows right so

44:09 ↗ between tier four and tier five it's a

44:12 ↗ much bigger jump in payment and we just

44:16 ↗ hadn't really uh crunched a bunch of

44:18 ↗ numbers to kind of look at that impact

44:20 ↗ or this question of the seasonal impact

44:22 ↗ you know when people are using more

44:23 ↗ water perhaps in the summer is that

44:26 ↗ affecting people's ability to pay

44:28 ↗ too um and then there's always best

44:30 ↗ practices out there that uh we could

44:33 ↗ learn yes another question there's a

44:35 ↗ question I imagine you can maybe answer

44:39 ↗ this but also Jennifer can um Shay do

44:41 ↗ you w to ask your question sure um I was

44:45 ↗ just gonna ask um do you all offer

44:47 ↗ incentives for um either paying early or

44:49 ↗ choosing

44:52 ↗ autopay

44:54 ↗ Jennifer

44:56 ↗ yeah definitely um no there are no

44:59 ↗ monetary incentives for for paying early

45:02 ↗ I mean obviously if a person wants to

45:03 ↗ pay early um they absolutely can there's

45:06 ↗ nothing preventing them from um paying

45:09 ↗ the day they get their bill or anytime

45:11 ↗ before it's due um so that's that's a

45:14 ↗ flexibility sort of thing in there um

45:17 ↗ but you know choosing autopay I don't

45:19 ↗ believe we don't have anything that says

45:21 ↗ we have an incentive to to say x number

45:24 ↗ of dollars off or anything like that

45:26 ↗ um for enrolling in autopay um the idea

45:30 ↗ the question's been asked I believe

45:32 ↗ internally but um it's something I can

45:34 ↗ write down and follow up with the team

45:36 ↗ on is um what I guess ability we would

45:39 ↗ have to do or um if there's any like

45:42 ↗ legal repercussions of of offering

45:45 ↗ something like that with with

45:48 ↗ that

45:50 ↗ thanks

45:52 ↗ um this is a chart that shows

45:56 ↗ you and those numbers I think lur you

45:59 ↗ were kind of asking questions along

46:01 ↗ these lines

46:03 ↗ um we we have a I think small percentage

46:08 ↗ of our customers that uh receive that

46:12 ↗ first notice uh the penalty notice um

46:16 ↗ actually it's a second right after you

46:17 ↗ get your first bill the next one that

46:19 ↗ says you're overdue we're now assessing

46:22 ↗ a penalty um that ranges from uh about

46:26 ↗ three and a half percent right 3.6 maybe

46:29 ↗ the highest number on there to just over

46:33 ↗ 2% and then you can see how it drops off

46:36 ↗ right so most people then most people

46:38 ↗ pay the first bill right

46:40 ↗ 95% pay the first bill then um they get

46:44 ↗ the penalty notice and about half of

46:47 ↗ those end up paying right so we go down

46:50 ↗ to about 1% and then we're under 1% that

46:54 ↗ actually on the day of shut offs uh go

46:59 ↗ out and turn off the

47:01 ↗ meter so it's a small it's a small

47:04 ↗ percentage but for those you know in

47:06 ↗ January 2023 those

47:09 ↗ 44 households let's say or customers

47:12 ↗ it's impactful not to have water um we

47:17 ↗ have

47:20 ↗ 10,257 basically during this time period

47:23 ↗ right so each month that's that's your

47:28 ↗ denominator

47:30 ↗ yes yes I'm Gonna Save the bulk of my

47:32 ↗ questions for the end just in case you

47:34 ↗ hit them but uh question about this

47:35 ↗ particular slide have you been has the

47:38 ↗ Water Authority been um tracking this to

47:41 ↗ see Trends or I'm just looking at it not

47:44 ↗ analyzing but just looking at it I see

47:47 ↗ some trends that I'm curious about in

47:49 ↗ 2022

47:50 ↗ 2021 those same things occur like winter

47:53 ↗ time people maybe have less money

47:55 ↗ because Christmas time things like that

47:57 ↗ and so then that carries on to January

47:59 ↗ and for whatever reason in Spring it

48:01 ↗ jumps up again that the the notice what

48:04 ↗ so there have you noticed yeah I that's

48:07 ↗ part of the conversation that we're

48:08 ↗ having we needed to get this data so

48:10 ↗ that we could talk about year to year um

48:14 ↗ I I know from talking to the utility

48:16 ↗ billing team that it it's pretty

48:19 ↗ consistent um we did look at a couple of

48:23 ↗ of years and there wasn't enough

48:25 ↗ difference for me to say you know pick

48:28 ↗ pick one year over another however I

48:30 ↗ will say that um there's sort of the pre

48:33 ↗ pandemic and then there's during Co when

48:37 ↗ the city operated a little bit

48:39 ↗ differently in uh terms of utility

48:42 ↗ billing

48:43 ↗ so there's that difference in our data

48:46 ↗ for sure um but there is some seasonal

48:50 ↗ um impact you do see that and I think

48:52 ↗ that's fairly consistent we've had the

48:53 ↗ same questions is that related to

48:55 ↗ outdoor water use um we've tried to

48:59 ↗ separate out uh those customers that

49:01 ↗ have irrigation meters from the data so

49:04 ↗ we could just look at indoor use that's

49:06 ↗ what this reflects too so it doesn't

49:08 ↗ really answer all those questions so it

49:11 ↗ is interesting yes so I'm curious about

49:15 ↗ another data point in this kind of

49:17 ↗ process like so after termination of

49:20 ↗ service um

49:23 ↗ how what is the time to restore service

49:27 ↗ for the after

49:29 ↗ termination and is there a number of

49:33 ↗ households or accounts that don't

49:36 ↗ restore

49:38 ↗ service yeah Jennifer do you do you want

49:40 ↗ to answer that I think what I had heard

49:42 ↗ from utility billing office is um nearly

49:47 ↗ everyone pays after uh they're shut off

49:50 ↗ one way or another um with help without

49:54 ↗ help um so it the majority of customers

49:58 ↗ that we have that have chosen to keep

50:00 ↗ their water off it's for other reasons

50:03 ↗ other the non-payment give you an

50:05 ↗ example

50:08 ↗ um sometimes we have builders that are

50:11 ↗ building uh houses and they aren't they

50:15 ↗ you know aren't occupied yet so they'll

50:18 ↗ do one of two things they'll keep

50:19 ↗ racking up the charges and pass those

50:21 ↗ off or um they'll ask for the meter to

50:24 ↗ be turned off we have um snowbirds um

50:28 ↗ that may ask for um the meter to be

50:32 ↗ turned off they still acrew the base

50:33 ↗ charges but not the utilization charges

50:36 ↗ um but there are very very few is uh

50:39 ↗ what I had learned from the utility

50:41 ↗ billing office Jen do you want to add

50:43 ↗ anything to that I think you said it

50:45 ↗ well um typically off you know off of

50:48 ↗ the shut off list then they perform shut

50:50 ↗ offs the majority pay within the same

50:53 ↗ day um and if not the the days following

50:57 ↗ too um but there's there's like you

50:59 ↗ mentioned there's only a few that are on

51:01 ↗ shut off like continuously or or

51:04 ↗ strategically by a customer um but most

51:07 ↗ of them pay um to restore service

51:10 ↗ quickly I think the utility billing

51:13 ↗ office had said oh it's it's you know

51:15 ↗ 99% basically when we take out those

51:17 ↗ ones that are

51:19 ↗ deliberately shut

51:21 ↗ off okay let's see what else we can talk

51:26 ↗ about here um just sample of some other

51:29 ↗ data uh that we looked at this this

51:32 ↗ shows basically that same um information

51:35 ↗ but uh just in a different way so that

51:37 ↗ you can um pick out I think what Tony

51:40 ↗ was talking about you know how does it

51:42 ↗ how does it look over the course of a

51:43 ↗ year and does is there a pattern within

51:46 ↗ those different notices that we

51:49 ↗ provide um so you see you see a little a

51:52 ↗ little bit of that to pick out um

51:56 ↗ we had we had some up and downs

51:59 ↗ throughout the year but I think if you

52:00 ↗ were to draw you know a trend

52:04 ↗ line it's it stays fairly consistent

52:07 ↗ across across the

52:10 ↗ year

52:12 ↗ yeah

52:14 ↗ um another this is not on the chart but

52:17 ↗ just as sharing other data and

52:19 ↗ observations uh Tilly billing office I

52:22 ↗ said anally tell me why do people say

52:24 ↗ they haven't paid

52:25 ↗ and I I expected to hear

52:30 ↗ um challenges with uh being able to

52:33 ↗ afford it and uh the utility billing

52:36 ↗ office

52:37 ↗ said almost always people say just

52:40 ↗ forgot I just

52:42 ↗ forgot so that it does you know if

52:45 ↗ that's an honest answer it tells me

52:48 ↗ something too maybe it's about uh our

52:52 ↗ lives today maybe it's about offering

52:55 ↗ enough ways to pay and making that easy

52:58 ↗ for people maybe it's about the the

53:01 ↗ methodology the quality of the notices

53:03 ↗ that we're giving there's something

53:04 ↗ there that perhaps we could work on and

53:06 ↗ help customers with and that anecdotal

53:09 ↗ evidence comes into believe like on the

53:10 ↗ first missed because I'm wondering okay

53:13 ↗ like the first one okay you forgot

53:15 ↗ second third not judgment but like you

53:18 ↗ still forgot yeah well and and I will

53:21 ↗ say that's the response that the utility

53:24 ↗ billing office

53:25 ↗ is hearing from customers regardless of

53:29 ↗ when they're calling in this process

53:31 ↗ after that first delinquent notice or

53:34 ↗ the shut off day so it's it's the same

53:40 ↗ response you have any data to see if

53:42 ↗ there are certain customers who are like

53:43 ↗ frequent flyers yes yes are those the

53:47 ↗ ones who get to the red zone or do

53:51 ↗ those no they they by and large change

53:54 ↗ with with every every billing so um

53:58 ↗ while we have as you put it you know

54:00 ↗ maybe a couple frequent

54:02 ↗ flyers they they really are changing

54:05 ↗ every single time it's not the same

54:07 ↗ people that are being shut off time and

54:08 ↗ time again we've we looked at that data

54:11 ↗ as well we had the same question yeah um

54:15 ↗ oh look it's my exact next note zero to

54:19 ↗ two accounts receive um uh seem to be

54:24 ↗ kind of repeat

54:25 ↗ um uh on a you know two Monon or more

54:29 ↗ kind of basis and about that same number

54:33 ↗ uh each billing cycle receive help from

54:36 ↗ one of those third parties isqua

54:39 ↗ Community Services or hopelink or the

54:41 ↗ the two you use most often another not

54:44 ↗ another observation I wanted to note um

54:48 ↗ is I ran our notices through a bunch of

54:52 ↗ online tools to look at uh reading level

54:56 ↗ and they all scored regardless of the

54:59 ↗ tool 8th to 12th grade uh so I think

55:03 ↗ that's another place we can make some

55:06 ↗ changes and try to help people um access

55:09 ↗ that information more easily yeah okay

55:13 ↗ we in the public works department love

55:15 ↗ geographic information systems or

55:18 ↗ GIS and we do lots of mapping and so we

55:21 ↗ took all the data and we mapped it in a

55:24 ↗ bunch of different ways this is just one

55:26 ↗ example I wanted to share with you and

55:29 ↗ what we learned when we mapped it a

55:31 ↗ variety of ways shut off are occurring

55:33 ↗ everywhere there are

55:35 ↗ people everywhere uh that there is water

55:39 ↗ service um

55:41 ↗ and you see the north part of the city

55:44 ↗ has like no data that's because we're

55:46 ↗ not the water provider in that area so

55:49 ↗ that's not in our system so I would

55:52 ↗ expect if we asked Sam Flat Water to

55:56 ↗ give us their data we would see the same

55:59 ↗ sort of clusters around density of of

56:02 ↗ housing for

56:04 ↗ example um we we map this according to

56:07 ↗ does it look different if they're a

56:08 ↗ customer versus an owner it doesn't it

56:12 ↗ doesn't it doesn't matter tenant versus

56:15 ↗ ownership it is clearly mapped to where

56:18 ↗ we have our our

56:20 ↗ neighborhoods um to some degree uh

56:22 ↗ commercial customers as well so this

56:25 ↗ represents 14 months of data November 22

56:28 ↗ to December 23 this was after we

56:31 ↗ implemented a new Utility Billing

56:33 ↗ software

56:34 ↗ module and uh it represents 460 shut

56:39 ↗ offs uh the split was about 30%

56:43 ↗ customers in our database and about 70%

56:47 ↗ owners or

56:49 ↗ landlord

56:51 ↗ um that group owners is over represented

56:55 ↗ in the shut offs because uh we know from

56:58 ↗ just our general census data that

57:00 ↗ roughly 58% of isqua households are

57:03 ↗ owner

57:06 ↗ occupied what is that really dark purple

57:08 ↗ neighborhood on the other side of the

57:10 ↗ freeway that

57:13 ↗ has on the far left or to the

57:16 ↗ right islands is that Highlands yeah

57:20 ↗ Highlands is on the far right like on

57:22 ↗ the very top right there one area and

57:26 ↗ then right the middle yeah so it's upper

57:28 ↗ Highlands and kind of lower Highlands so

57:30 ↗ is that the Y housing Discovery Heights

57:32 ↗ all of that stuff oh it's

57:35 ↗ it's uh I can't tell you how many dots

57:38 ↗ are on there and some of them are

57:39 ↗ stacked on top of each other so close we

57:41 ↗ didn't we didn't want anyone to see this

57:43 ↗ slide and be able to say

57:47 ↗ oh

57:48 ↗ rightor yeah

57:52 ↗ so so those two um heat mapped purple

57:57 ↗ shaded areas on the top right corner are

58:01 ↗ the far right one is isqua Highlands

58:04 ↗ from about

58:05 ↗ ninth Highlands

58:07 ↗ drive to the East and then the the

58:11 ↗ second uh purple shaded the one more to

58:14 ↗ the left is anything in the highlands

58:16 ↗ that is to the west of ninth let's say

58:19 ↗ the highlands drive question so as I

58:23 ↗ understand it and you can correct from

58:25 ↗ um that in the highlands area that if

58:28 ↗ you happen to be let's say living in an

58:30 ↗ apartment complex that the city does not

58:33 ↗ supply the water because the city does

58:35 ↗ not build it is that correct no they lie

58:40 ↗ city is supplying that water let yeah

58:43 ↗ I'll talk to you about something off

58:44 ↗ okay okay sounds good yes this is our

58:47 ↗ service

58:49 ↗ scouting okay yeah this is our service

58:52 ↗ area and that's why again with the sand

58:54 ↗ flat Sur service area being still within

58:56 ↗ our boundaries you don't see any data

58:58 ↗ there but yeah we service all of the

59:00 ↗ city of isqua except for that Northern

59:02 ↗ porion yeah so I don't know where the it

59:07 ↗ sits geographically but I think there

59:08 ↗ are some affordable housing yes units

59:11 ↗ like in the highlands and other places

59:13 ↗ do you know if there's

59:15 ↗ uh are they over represented in this

59:18 ↗ data no um that was another question

59:21 ↗ that we had too we did a sort of spot

59:23 ↗ check down spot check on that because

59:26 ↗ city has records of where we have

59:28 ↗ affordable housing units by Covenant and

59:30 ↗ other methodologies and we did not see

59:33 ↗ that as a patter

59:35 ↗ okay but I think it might relate to what

59:38 ↗ I want to talk to you about offline

59:39 ↗ which you mentioned pry because although

59:42 ↗ I don't live in an affordable housing

59:45 ↗ community people that I know that do are

59:48 ↗ having the same problems that we're

59:50 ↗ having in our community there's

59:52 ↗ something going on where an entity who

59:55 ↗ is actually

59:57 ↗ billing but city is supplying the water

1:00:00 ↗ is actually PR scouching like for the

1:00:02 ↗ past few months my work bills 600 bucks

1:00:04 ↗ a

1:00:05 ↗ month let us talk let us talk or even

1:00:09 ↗ better yet I'm gonna hook you up with

1:00:12 ↗ Jennifer because Jennifer has all your

1:00:13 ↗ account information and therefore she

1:00:15 ↗ can be super

1:00:17 ↗ factual

1:00:19 ↗ right how does this number compareed to

1:00:22 ↗ people who cannot pay their PSC bills

1:00:25 ↗ and their rent because I know we had a

1:00:28 ↗ presentation recently and someone said

1:00:31 ↗ not recently about six months ago I

1:00:33 ↗ think it

1:00:35 ↗ Mon and they said that um there were a

1:00:38 ↗ couple areas in the highlands that there

1:00:41 ↗ was a very high number like 40% or 50%

1:00:44 ↗ of the tenants were like 50% late in p i

1:00:48 ↗ don't if anyone remembers this number uh

1:00:51 ↗ paying their rental their bills and I

1:00:54 ↗ was just wondering how does that how

1:00:56 ↗ does being late and paying rent or if

1:00:59 ↗ you work with PSC to see if it's certain

1:01:02 ↗ customers not that would matter but you

1:01:05 ↗ see how that matters but how that

1:01:08 ↗ compares Compares because I'm going to

1:01:09 ↗ see that just forgetting to pay bills or

1:01:12 ↗ if it's families really struggling with

1:01:16 ↗ life in general yeah yeah and that's not

1:01:20 ↗ data that I have nor data that I've

1:01:22 ↗ looked at um

1:01:26 ↗ I guess what I would say is if if

1:01:28 ↗ there's a pocket that 40% are having

1:01:32 ↗ difficulty paying we don't see that same

1:01:35 ↗ sort of pattern on

1:01:38 ↗ water yeah those numbers were so small

1:01:41 ↗ and because we've we've looked at these

1:01:43 ↗ individual dots even when they're

1:01:45 ↗ stacked and uh we're not seeing 40% in

1:01:50 ↗ a awes so want you do a quick time check

1:01:54 ↗ about five more minutes left for this

1:01:56 ↗ topic and I know there's a bunch more

1:01:58 ↗ slid yeah yeah there are there are let's

1:02:00 ↗ see if we can um run through this

1:02:04 ↗ um 59% of the shut offs were performed

1:02:08 ↗ at an address one time during that

1:02:10 ↗ 14-month period 12% were shut off twice

1:02:13 ↗ 4% were shut off three times 1% five

1:02:17 ↗ addresses shut off four times so that

1:02:20 ↗ went back to warning your question as

1:02:22 ↗ well very few people get shut off

1:02:24 ↗ multiple times and a given here okay um

1:02:29 ↗ oops did I just fly by that without

1:02:31 ↗ talking about it y

1:02:34 ↗ um talked about

1:02:36 ↗ most

1:02:38 ↗ of this slide in other places um I think

1:02:42 ↗ I mentioned we didn't see we don't have

1:02:46 ↗ annual communication about the fact that

1:02:49 ↗ um irrigation use could affect your

1:02:52 ↗ overall bill that's one one thing we've

1:02:55 ↗ observed in talking about this that

1:02:56 ↗ maybe that would be beneficial to do um

1:02:59 ↗ very small percentage of uh customers

1:03:02 ↗ are on the discount the rebate

1:03:04 ↗ programs um as we talked about you know

1:03:07 ↗ zero to two customers per billing cycle

1:03:10 ↗ so that's another place um we talked

1:03:13 ↗ through a lot of what our customer

1:03:15 ↗ interactions sound like what are what

1:03:16 ↗ are they telling us about challenges to

1:03:18 ↗ pay um we talked about all those okay

1:03:23 ↗ this is just quick slide about our

1:03:25 ↗ discount program I wasn't going to talk

1:03:27 ↗ about it too much other than say we have

1:03:29 ↗ it um it's approved by

1:03:32 ↗ Council um we have it across variety of

1:03:36 ↗ utilities including um garbage

1:03:39 ↗ collection now and you can find all this

1:03:42 ↗ information out on our website and we uh

1:03:45 ↗ broadcast it I will say on an infrequent

1:03:48 ↗ basis um we just recently pushed the

1:03:52 ↗ garbage rebate program um because that

1:03:55 ↗ was the newest

1:03:57 ↗ one as of February 12th when I last

1:04:01 ↗ checked stats 88 seniors were on the

1:04:04 ↗ limited income household discount

1:04:06 ↗ program eight uh non senior households

1:04:10 ↗ were getting uh the

1:04:14 ↗ rebates so again that's out of 10,000

1:04:17 ↗ what did I say 200 kind of

1:04:19 ↗ accounts payment plans uh I mentioned

1:04:22 ↗ that we did some things different during

1:04:23 ↗ Co we had 18month payment plans that

1:04:26 ↗ were allowable under um city code and

1:04:30 ↗ there were 36 accounts

1:04:34 ↗ um that uh utilized that um for uh

1:04:41 ↗ lesser charged kind of blocks and 29

1:04:44 ↗ accounts that had the kind of higher

1:04:47 ↗ rate structures that were using that we

1:04:49 ↗ have no as of February 12th no customers

1:04:52 ↗ on payment plans

1:04:55 ↗ right

1:04:56 ↗ now um on those payment plans we take

1:04:59 ↗ the amount that's due and we divide it

1:05:01 ↗ equally um into uh into payment chunks

1:05:06 ↗ whether and we talk through customers

1:05:07 ↗ whether that's three months or six

1:05:09 ↗ months at a time um in addition they

1:05:11 ↗ have to keep their current

1:05:16 ↗ bills so this is what we're uh proposing

1:05:20 ↗ to do next is continue to look at the

1:05:22 ↗ data we keep thinking of new questions

1:05:24 ↗ all of you have and posing those um

1:05:29 ↗ making some updates to our policies and

1:05:31 ↗ procedures and Communications and I

1:05:33 ↗ mentioned um some of those that we're

1:05:35 ↗ already contemplating promoting the

1:05:37 ↗ discounts and providing some training to

1:05:40 ↗ our staff especially I want to provide

1:05:42 ↗ for our our field folks um some training

1:05:45 ↗ on the U 247 language line uh they they

1:05:50 ↗ don't carry around that information they

1:05:53 ↗ haven't practice practiced it and I

1:05:55 ↗ think if we had them do that then they'd

1:05:58 ↗ be more comfortable offering it when

1:05:59 ↗ they need

1:06:00 ↗ to so that what feedback do you have

1:06:04 ↗ what do we

1:06:05 ↗ miss when notice I'm sorry I actually

1:06:07 ↗ should raised my hand

1:06:12 ↗ you um it's so it strikes me that access

1:06:16 ↗ to water is one of the most basic needs

1:06:19 ↗ people have and so I would imagine if uh

1:06:23 ↗ ability to to pay is an

1:06:26 ↗ issue households would still prioritize

1:06:29 ↗ water access so it does make me wonder

1:06:32 ↗ if there is other sacrifices to be made

1:06:35 ↗ in terms of household

1:06:37 ↗ expenses um and so I'm trying to think

1:06:40 ↗ about what does that mean for this

1:06:41 ↗ program and I don't know if you know in

1:06:44 ↗ addition when there's drop off notices

1:06:46 ↗ or those hang tags that there could be

1:06:48 ↗ information about like access to the

1:06:50 ↗ food bank or other programs just to make

1:06:52 ↗ sure that they're not set sacrificing

1:06:55 ↗ food for water or something like that um

1:06:58 ↗ but I think you all are doing a very

1:07:01 ↗ good job and trying to see if there's

1:07:03 ↗ unmet need and access issues so I really

1:07:05 ↗ appreciate this process thanks for the

1:07:09 ↗ idea

1:07:10 ↗ great um Emily as far as localization

1:07:14 ↗ let's say language um barriers that

1:07:18 ↗ might go out through the notices what

1:07:19 ↗ not um does it actually is I'm assuming

1:07:23 ↗ it's probably engl and Spanish it's only

1:07:26 ↗ in English right now when will that be

1:07:28 ↗ changed to English and well that's part

1:07:31 ↗ of what we need to discuss Which

1:07:33 ↗ languages and how do how do we represent

1:07:35 ↗ that on the form itself is it is a QR

1:07:38 ↗ code is it and a statement in English is

1:07:43 ↗ it yeah so we haven't determined that

1:07:46 ↗ but uh in my mind it's a clear blind

1:07:49 ↗ spot and opportunity for us yeah so what

1:07:52 ↗ the QR code would be something like you

1:07:54 ↗ scan it then you can select on there

1:07:56 ↗ okay with Spanish German French autom

1:08:00 ↗ translation that' be

1:08:02 ↗ fantastic Co and I would also have a

1:08:04 ↗ number yeah I would also consider doing

1:08:08 ↗ Spanish Ukrainian and

1:08:10 ↗ Russian I see that as some of our top

1:08:12 ↗ languages where families are struggling

1:08:14 ↗ with um free and reduced lunch needs

1:08:18 ↗ okay thank you thank

1:08:20 ↗ you

1:08:22 ↗ sorry the I think you captur it in the

1:08:25 ↗ table that you were showing but I just

1:08:26 ↗ want to validate this for for there's a

1:08:29 ↗ lot of this work going on with um new

1:08:31 ↗ housing that's popping up like there's

1:08:33 ↗ someone off of 900 a new part way that I

1:08:35 ↗ think is coming is the structure

1:08:37 ↗ different for those that that are coming

1:08:40 ↗ up that are being created for low income

1:08:43 ↗ the rate structure yeah the rate

1:08:45 ↗ structure it's the same so

1:08:50 ↗ who try

1:08:51 ↗ to because those fac facilities were

1:08:54 ↗ created for people specifically with low

1:08:56 ↗ income is there some discussion about

1:08:58 ↗ how that rate could vary from the one

1:09:00 ↗ that's that's in place we have not had

1:09:02 ↗ that

1:09:06 ↗ discussion Shay has had a whole bunch of

1:09:08 ↗ comments also I hear the suggestion and

1:09:10 ↗ I want to acknowledge that I hear the

1:09:13 ↗ suggestion um clearly a policy

1:09:18 ↗ conversation um with other folks that

1:09:20 ↗ aren't in this room as well yeah um city

1:09:24 ↗ city council has a lot of discussion

1:09:26 ↗ about how do we um create and promote

1:09:30 ↗ affordable housing and then how do we

1:09:32 ↗ make sure the the folks that end up in

1:09:35 ↗ those units Thrive and so yeah I don't

1:09:38 ↗ think it need to be immediated because

1:09:40 ↗ like you were showing your map and it's

1:09:41 ↗ widespread there's no real pattern to

1:09:43 ↗ there

1:09:46 ↗ is specific created for that you see a

1:09:49 ↗ lot of those noes May that's something

1:09:51 ↗ to qup the discussion yeah totally agree

1:09:53 ↗ and thanks for recognizing that yeah we

1:09:56 ↗ have not seen that patter so far that it

1:09:58 ↗ that

1:10:00 ↗ um those accounts that aren't paying

1:10:03 ↗ also are either affordable housing units

1:10:06 ↗ or um we have some knowledge about uh

1:10:10 ↗ income challenges right and um but I

1:10:14 ↗ think it's something that we are trying

1:10:16 ↗ to track from here on out and thinking

1:10:18 ↗ about the ways we can help those

1:10:19 ↗ households yeah so I think we may have

1:10:22 ↗ to have Shay have the last question

1:10:25 ↗ before one too then and then we're done

1:10:29 ↗ um thank you for all this information um

1:10:32 ↗ I also just kind of wanted to know how

1:10:34 ↗ field

1:10:35 ↗ workers if they encounter um clients who

1:10:40 ↗ aren't um happy that they're being shut

1:10:42 ↗ off and how they're trained to address

1:10:46 ↗ those folks because I mean obviously

1:10:48 ↗ nobody's happy when their water is

1:10:49 ↗ getting shut off but um you know it

1:10:53 ↗ always helps when someone's kind in in

1:10:55 ↗ explaining how you get it shut back on

1:10:57 ↗ or you know what they should expect from

1:10:59 ↗ this

1:11:00 ↗ point yeah absolutely question um I

1:11:02 ↗ could give a really long answer I'm just

1:11:04 ↗ going to tell you they do receive some

1:11:06 ↗ training uh they encounter a whole bunch

1:11:09 ↗ of different

1:11:10 ↗ reactions um we've done deescalation

1:11:13 ↗ training we have done

1:11:15 ↗ um we've talked to them about language

1:11:18 ↗ access so that they can assist customers

1:11:20 ↗ in that way um and they abs absolutely

1:11:24 ↗ provide guidance on how to go about

1:11:27 ↗ getting the bill paid in the water turn

1:11:28 ↗ back

1:11:30 ↗ on awesome thank you sure okay K yeah

1:11:34 ↗ okay thanks I'll keep it quick um do you

1:11:36 ↗ have recommendations to people on how

1:11:39 ↗ they might reduce their water usage yes

1:11:42 ↗ we do a ton of work on water

1:11:44 ↗ conservation so uh it's it's part of

1:11:47 ↗ City newsletters every household gets an

1:11:49 ↗ annual report by state law um on the

1:11:53 ↗ water quality and there's always a

1:11:54 ↗ section on water conservation in that

1:11:56 ↗ document as

1:11:57 ↗ well but that's not

1:12:00 ↗ to it's sent to the property address so

1:12:04 ↗ owner tenant whoever whoever might get

1:12:07 ↗ the mail there but it's only one one way

1:12:10 ↗ uh social media videos that we make and

1:12:13 ↗ post online there's a variety of ways we

1:12:15 ↗ talk about conservation

1:12:17 ↗ okay well thank you

1:12:20 ↗ Emily appreciate for our presentation

1:12:23 ↗ yeah thank you I'll give you these

1:12:26 ↗ questions from varnica also yeah you she

1:12:30 ↗ didn't she had to leave for her

1:12:32 ↗ orchestra concert but didn't didn't want

1:12:34 ↗ you to not have the

1:12:36 ↗ question email you and Jif family for

1:12:39 ↗ additional question yes and Anton give

1:12:42 ↗ you one of my business cards thank you

1:12:44 ↗ and was really thoughtful all the things

1:12:47 ↗ you've already been than app honestly a

1:12:51 ↗ lot of the questions I would have asked

1:12:52 ↗ I was like oh you guys have are

1:12:53 ↗ considering all of that so thank you

1:12:55 ↗ very much I appreciate it and it's

1:12:57 ↗ fourth grade level to write it down to

1:13:00 ↗ yes and also you changed the word

1:13:01 ↗ terminate my suggestion would be to have

1:13:03 ↗ a have someone translated in different

1:13:06 ↗ languages and see how it works because

1:13:10 ↗ yeah it's very

1:13:12 ↗ hard especially the most important

1:13:15 ↗ absolutely absolutely thank you great

1:13:17 ↗ thank you I invite our friends from the

1:13:21 ↗ court to come up here and

1:13:24 ↗ sorry we're running a little

1:13:27 ↗ long I don't think they're all GNA come

1:13:30 ↗ up I

1:13:31 ↗ think oh okay they're just here for my

1:13:36 ↗ support app thank you for your

1:13:38 ↗ presentation I think I'm gonna stand if

1:13:40 ↗ that doesn't feel word no for it so my

1:13:43 ↗ name is Nikki I'm the lead judicial

1:13:45 ↗ specialist at the isqua municipal court

1:13:48 ↗ I also wanted to introduce my team

1:13:49 ↗ members that are here tonight this is

1:13:51 ↗ christe she's our court administrator

1:13:53 ↗ and this is Judge Scott Stewart and then

1:13:56 ↗ Mari Soul she's our community Court

1:13:59 ↗ coordinator so today oh and I want to

1:14:02 ↗ give a shout out to Dale because she's

1:14:04 ↗ gonna I'm gonna drive drive my

1:14:06 ↗ PowerPoint for

1:14:08 ↗ me okay so today I'm here to tell you

1:14:10 ↗ guys um about our court and about our

1:14:13 ↗ community Court

1:14:15 ↗ program all right so here is the

1:14:18 ↗ Municipal Court organizational chart our

1:14:21 ↗ court opened in 200 five we serve the

1:14:24 ↗ cities of isqua North Ben snow kwami and

1:14:28 ↗ dual I'm so sorry and duall um duball

1:14:32 ↗ was our newest edition and onboarded in

1:14:36 ↗ 2022 and as you can see at the bottom we

1:14:38 ↗ have two divisions that serve the court

1:14:41 ↗ Operations Branch and the court services

1:14:43 ↗ division that includes probation and

1:14:46 ↗ therapeutic

1:14:47 ↗ programs right next

1:14:50 ↗ one this slide shows the type of cases

1:14:53 ↗ that are filed in our court we are a

1:14:56 ↗ court of limited jurisdiction we hear

1:14:58 ↗ everything from gross misdemeanors

1:15:00 ↗ misdemeanors down to parking citations

1:15:02 ↗ and photo

1:15:07 ↗ infractions and then this graph is

1:15:10 ↗ showing how many cases are filed in our

1:15:12 ↗ court annually over the past nine years

1:15:15 ↗ it's broken down by year and case type

1:15:19 ↗ as you can see based on this graph 2018

1:15:21 ↗ and 2020 three case filing measures were

1:15:25 ↗ our two highest years of filings with a

1:15:27 ↗ slight decrease during the pandemic that

1:15:30 ↗ have rebounded to pre-pandemic filing

1:15:37 ↗ levels and then this pie chart shows our

1:15:39 ↗ annual hearings held by year for the

1:15:42 ↗ past six years average hearings per year

1:15:45 ↗ is a little over 7,000 for All Case

1:15:48 ↗ types as you can see in uh let's see

1:15:51 ↗ here we had 861 hearings um this past

1:15:54 ↗ year so we have been very busy our

1:15:57 ↗ hearings include mitigations contestants

1:16:01 ↗ arraignments reviews bench trials jury

1:16:04 ↗ trials and motions just to name a

1:16:11 ↗ few providing meaningful access to

1:16:14 ↗ justice is a priority to our court

1:16:17 ↗ here's an example of different things

1:16:19 ↗ that we do in our court to help the

1:16:21 ↗ citizens that we serve

1:16:24 ↗ our one new program that we have

1:16:25 ↗ implemented is what we call the care

1:16:27 ↗ Corner this allows us to provide food

1:16:29 ↗ and clothing to participants in our

1:16:31 ↗ court you might wonder why we have this

1:16:33 ↗ since we have a food bank just right

1:16:35 ↗ down the street but our goal is to meet

1:16:37 ↗ people where they're at a lot of times

1:16:39 ↗ people walking in our doors are in

1:16:41 ↗ crisis mode we help them with immediate

1:16:44 ↗ needs like food and clothing and can

1:16:46 ↗ help refer them for additional

1:16:48 ↗ Services another service that we provide

1:16:50 ↗ are interpreters for anybody in need of

1:16:53 ↗ language access

1:16:54 ↗ Services interpreter services for

1:16:57 ↗ anybody Limited in English proficiency

1:16:59 ↗ depth or heart of hearing can access and

1:17:02 ↗ meaningfully participate in the judicial

1:17:04 ↗ process if you're interested in more

1:17:06 ↗ information we annually post on our

1:17:08 ↗ website a language access plan we

1:17:11 ↗ recently had 10 forms translated in our

1:17:14 ↗ electronic document system that was

1:17:16 ↗ funded by the state language access

1:17:19 ↗ interpreter program with the goal to

1:17:21 ↗ have additional forms translated

1:17:23 ↗ currently the forms we translated into

1:17:25 ↗ three different languages identified as

1:17:28 ↗ the most commonly used languages in our

1:17:31 ↗ geographical area those are Spanish

1:17:33 ↗ Vietnamese and

1:17:36 ↗ Russian we transitioned our courtroom

1:17:38 ↗ during the pandemic to a virtual setting

1:17:40 ↗ that opened avenues for the marginalized

1:17:42 ↗ Community to appear and not to have to

1:17:44 ↗ take a day off of work or worry about

1:17:46 ↗ Transportation they can simply remote in

1:17:48 ↗ for the hearings and go about their

1:17:50 ↗ daily lives the virtual option has

1:17:52 ↗ worked so well we have transitioned to a

1:17:54 ↗ hybrid courtroom

1:17:59 ↗ model got a shout out judge in the

1:18:04 ↗ chat so what is Community Court

1:18:07 ↗ Community Court is a nontraditional

1:18:10 ↗ therapeutic approach that works to

1:18:11 ↗ provide practical targeted Solutions

1:18:14 ↗ rather than a traditional punishment in

1:18:17 ↗ cases involving lowlevel offenses the

1:18:19 ↗ goal of Community Court is to remove

1:18:21 ↗ barriers people bed in obtaining

1:18:24 ↗ Services restore self-sufficiency of

1:18:26 ↗ participants and reduce recidivism

1:18:29 ↗ working together with Community Service

1:18:31 ↗ Partners specializing in Housing

1:18:34 ↗ Services education employment chemical

1:18:38 ↗ dependency health care licensing Mental

1:18:42 ↗ Health Services and veteran services we

1:18:45 ↗ connect participants with the resources

1:18:47 ↗ needed to restore the

1:18:51 ↗ individual all right and then this slide

1:18:54 ↗ is showing the path a criminal case

1:18:56 ↗ takes in our court traditional court or

1:18:59 ↗ mainstream Court as we also call it

1:19:01 ↗ starts with an arraignment it moves to

1:19:04 ↗ pre-trials motions if needed then set

1:19:06 ↗ for a jury trial or sentencing hearing

1:19:09 ↗ where a plea is taken from there review

1:19:11 ↗ hearings are set as needed we often see

1:19:13 ↗ multiple hearings on this track

1:19:16 ↗ Community Court cases start in the same

1:19:17 ↗ way with an arraignment cases that are

1:19:20 ↗ identified as eligible for Community

1:19:22 ↗ Court are referred by the attorneys

1:19:24 ↗ defense Council will explain the

1:19:25 ↗ community Court model to the participant

1:19:28 ↗ and they are able to observe Community

1:19:29 ↗ Court to see if they're interested and a

1:19:31 ↗ good fit for the program participants

1:19:33 ↗ undergo a screening process to help

1:19:35 ↗ identify specific needs when ready

1:19:38 ↗ participants enter a stipulated order of

1:19:41 ↗ continuance or what we call an S so that

1:19:43 ↗ is an individualized plan that

1:19:45 ↗ specifically addresses their unique

1:19:47 ↗ goals and needs if they comply with the

1:19:49 ↗ SSC they will graduate Community Court

1:19:51 ↗ and have their case dismissed

1:19:56 ↗ our annual criminal filings are

1:19:59 ↗ 1,233 of this number approximately

1:20:02 ↗ onethird of criminal charges are

1:20:04 ↗ nonviolent offenses listed in Orange are

1:20:08 ↗ the types of cases that may be eligible

1:20:10 ↗ for community

1:20:21 ↗ board

1:20:33 ↗ the virtual Resource Center is a free

1:20:35 ↗ way to for people to access resources

1:20:37 ↗ and meet with providers online virtual

1:20:40 ↗ Resource Center is offered weekly every

1:20:42 ↗ Thursday from 12:30 1:30 12:30 to 1:30

1:20:45 ↗ p.m. for individuals to meet with

1:20:47 ↗ regional providers who assist with

1:20:50 ↗ accessing services and benefits Services

1:20:53 ↗ include behavioral health clinics

1:20:55 ↗ furthering education programs employment

1:20:58 ↗ support free or discounted bus tickets

1:21:02 ↗ basic needs or financial assistance case

1:21:05 ↗ management youth or senior specific

1:21:08 ↗ Services Department of Social and Health

1:21:10 ↗ Services DSHS public health and more

1:21:15 ↗ working in conjunction with our human

1:21:16 ↗ services department one of our community

1:21:18 ↗ cour participants has utilized the

1:21:19 ↗ emergency housing

1:21:21 ↗ program

1:21:26 ↗ okay so on our community Court dashboard

1:21:29 ↗ we show historical program data that not

1:21:31 ↗ only tracks participants that are in

1:21:34 ↗ community court but also tracks how many

1:21:36 ↗ defendants and community members the

1:21:38 ↗ program services this information is

1:21:40 ↗ updated monthly and available on our

1:21:48 ↗ website our community court is

1:21:50 ↗ completely funded through a grant for

1:21:52 ↗ from from the Washington State

1:21:53 ↗ Administrative Office of the courts as

1:21:56 ↗ part of the grant requirements we must

1:21:58 ↗ do a self assessment of our program that

1:22:01 ↗ is reviewed and comments are provided by

1:22:03 ↗ the AOC Behavioral Health Team the

1:22:06 ↗ feedback that was given at our last

1:22:07 ↗ review highlighted in need to include a

1:22:09 ↗ statement of equity and commitment to

1:22:11 ↗ inclusion into our community Court

1:22:13 ↗ policies and procedures our team is

1:22:16 ↗ recommending the following statement and

1:22:18 ↗ we are seeking feedback from the equity

1:22:21 ↗ board

1:22:25 ↗ and that is my presentation to you and

1:22:27 ↗ so uh encourage my team not to be shy

1:22:31 ↗ for the night part with any questions

1:22:32 ↗ just jump on in

1:22:35 ↗ there jump okay

1:22:39 ↗ um actually I'm gonna ask my question

1:22:41 ↗ about this when I wrote down first

1:22:43 ↗ before I actually asked about this um

1:22:46 ↗ with regard to public defenders um you

1:22:48 ↗ mentioned that let's say in this

1:22:50 ↗ statement actually I guess I am going to

1:22:51 ↗ address it now um um that the

1:22:55 ↗ where ensure fair and unbiased access to

1:22:58 ↗ just of every member of our community

1:23:00 ↗ regards race eity gender soci economic

1:23:04 ↗ status and so on um with Public

1:23:10 ↗ Defense if I was let's say Vietnamese

1:23:13 ↗ speaker I'm assign a public defender

1:23:16 ↗ doesn't speak

1:23:18 ↗ Vietnamese how can I get relief to not

1:23:22 ↗ have to file something with the bar for

1:23:24 ↗ inadequate

1:23:25 ↗ counsel um well I can try to tackle this

1:23:28 ↗ to begin with and then kind of look to

1:23:29 ↗ you guys um for all scheduled Court

1:23:32 ↗ hearings When anybody needs an

1:23:33 ↗ interpreter um we do schedule one and

1:23:36 ↗ have them um typically on Zoom with our

1:23:39 ↗ Hybrid Court model and so um at that

1:23:42 ↗ time when they first come to court they

1:23:44 ↗ can go into it's a confidential breakout

1:23:46 ↗ room that we use on Zoom so the attorney

1:23:48 ↗ um the defendant and The Interpreter can

1:23:50 ↗ all meet together and be able to speak

1:23:52 ↗ them then um outside of the courtroom I

1:23:55 ↗ don't have as much knowledge but if

1:23:57 ↗ maybe Jud wanted to jump in the public

1:24:00 ↗ has access introver across the board

1:24:03 ↗ okay our public defender has uh both of

1:24:06 ↗ our main public defenders which Isner

1:24:08 ↗ and monos Whitney gner is fluent in

1:24:11 ↗ Spanish and I mean fluent Monica Aros

1:24:13 ↗ this was new to me she was raised in

1:24:15 ↗ California born raised in California but

1:24:16 ↗ didn't learn to speak English until she

1:24:18 ↗ was 13 uh speaks English perfectly you

1:24:20 ↗ know but she's totally fo in Spanish and

1:24:23 ↗ Spanish is the largeest part we have two

1:24:25 ↗ in Tri calends a month done primarily

1:24:27 ↗ for economic reasons I mean otherwise

1:24:29 ↗ you're bring in Tri over time so for

1:24:31 ↗ Spanish cases get one calendar that's

1:24:33 ↗ the vast majority save City money The

1:24:35 ↗ Interpreter we don't need Spanish

1:24:37 ↗ interpreters outside of the um courtroom

1:24:41 ↗ because the public office just happens

1:24:43 ↗ to speak Spanish on the flip side every

1:24:46 ↗ other interpreter is placed on a other

1:24:49 ↗ interpreter calendar and you know you

1:24:51 ↗ might have one pun the case two Russian

1:24:53 ↗ cases two Ukrainian cases that type of

1:24:55 ↗ thing if they need an interpreter um and

1:24:58 ↗ it depends on the complexity of the case

1:24:59 ↗ obviously they just ask for FS for

1:25:01 ↗ interpreter I'll tell you it's very

1:25:03 ↗ expensive I mean it's it's a um it's

1:25:06 ↗ we've already had our budget for the

1:25:07 ↗ year it's

1:25:08 ↗ March it's it's

1:25:11 ↗ um um it's it's an expensive process we

1:25:14 ↗ do get some refunds from the state we

1:25:18 ↗ search for refunds wherever we can but

1:25:20 ↗ that we all recognize it's in it's not

1:25:23 ↗ only um with the language just with the

1:25:25 ↗ cultural differences and stuff like

1:25:28 ↗ that because uh somebody that speaks

1:25:31 ↗ Spanish coming into our court um um the

1:25:35 ↗ judicial system might be viewed quite

1:25:36 ↗ differently in Mexico or hard where

1:25:39 ↗ United States a great comfort zone and a

1:25:43 ↗ level of

1:25:47 ↗ trust

1:25:49 ↗ so you're looking at be like tell me if

1:25:51 ↗ you done well they CH

1:25:54 ↗ okay and Shay has two questions in the

1:25:56 ↗ chat okay okay um okay I'll just go

1:26:00 ↗ ahead and ask that question um I think

1:26:03 ↗ so it's it's well known that the

1:26:04 ↗ criminal legal system uh is over

1:26:08 ↗ represented with um people of color and

1:26:12 ↗ those of certain racial and ethnic

1:26:14 ↗ groups and so I'm just curious to know

1:26:17 ↗ how with the data you've shown on the

1:26:19 ↗ early returns like is is that you know

1:26:22 ↗ across those different types of charges

1:26:26 ↗ how

1:26:27 ↗ representative is it of the population

1:26:29 ↗ as a whole or are we seeing patterns

1:26:32 ↗ around race and ethnicity and then kind

1:26:35 ↗ of related to that I know like Community

1:26:37 ↗ Court sometimes is often designed as

1:26:41 ↗ like an off ramp for some

1:26:43 ↗ um recognizing the over represented over

1:26:46 ↗ representation of certain groups um are

1:26:49 ↗ you seeing a change in demographics with

1:26:51 ↗ those going through the community

1:26:52 ↗ Corridor are you uh

1:26:55 ↗ looking identifying groups based on

1:26:57 ↗ demographic characteristics in addition

1:26:59 ↗ to the types of uh charges that they've

1:27:01 ↗ had yeah this is something that we did

1:27:03 ↗ talk about getting ready for this

1:27:05 ↗ presentation because chy did kind of

1:27:07 ↗ look at well what are the demographics

1:27:09 ↗ of the cities that we serve versus when

1:27:11 ↗ we're looking I think we were looking

1:27:12 ↗ mainly at our community Court numbers um

1:27:15 ↗ because we do collect all of that data

1:27:17 ↗ um for the geographical area versus who

1:27:20 ↗ we're servicing in our community court

1:27:22 ↗ and I think it was pretty similar or a

1:27:25 ↗ good representation of a good reflection

1:27:28 ↗ of our

1:27:30 ↗ area uh we didn't see very much

1:27:33 ↗ difference between um mainstream court

1:27:36 ↗ and our community Court in

1:27:38 ↗ demographic okay and then would you know

1:27:40 ↗ regarding like some of the more minor

1:27:42 ↗ infractions versus the criminal

1:27:45 ↗ infraction traffic tickets see like a

1:27:48 ↗ heavy percentage of traffic tickets are

1:27:49 ↗ just paid so we never see Liv breathing

1:27:53 ↗ yeah

1:27:56 ↗ um I we don't break down the

1:27:58 ↗ demographics between between criminals

1:28:02 ↗ and

1:28:03 ↗ infractions the system is driven by

1:28:05 ↗ three things I mean it's driven by

1:28:08 ↗ poverty um it's driven by mental health

1:28:11 ↗ and it's driven by chemical dependency

1:28:14 ↗ and um I think when you're deal with

1:28:16 ↗ marginalized communities uh especially

1:28:18 ↗ people that are with language be and

1:28:20 ↗ stuff like that get into more of the

1:28:22 ↗ poverty things just because it's

1:28:23 ↗ inherent in the language barrier and

1:28:25 ↗ those folks are more that's what the

1:28:27 ↗ community court is

1:28:28 ↗ targeting um and so you

1:28:32 ↗ know you know anecdotally um I think

1:28:36 ↗ that the community right I can visually

1:28:38 ↗ see the smaller so I literally can see

1:28:40 ↗ every member of community cour right now

1:28:43 ↗ and it's it's there are more people

1:28:45 ↗ color our community court that I would

1:28:46 ↗ see that percentage wise simply because

1:28:49 ↗ that's the the the folks that are um

1:28:52 ↗ marginalized communities that are

1:28:53 ↗ dealing with economic issues are more

1:28:55 ↗ driven towards the community cor that's

1:28:57 ↗ who it's aimed at helping so we get a

1:28:59 ↗ lot of shoplifting charges and things

1:29:00 ↗ like that um and then the community

1:29:03 ↗ Court holds obviously and treatment and

1:29:06 ↗ stff okay thank you I can visually see

1:29:09 ↗ my calendar

1:29:10 ↗ today I thought I thought I saw 36% 36

1:29:14 ↗ people who have graduated on

1:29:17 ↗ that I thought people in we're

1:29:20 ↗ relatively participants Community Court

1:29:23 ↗ so we our our resource room we open to

1:29:25 ↗ everybody so the resource room has the

1:29:28 ↗ big number up there so let's say that

1:29:30 ↗ I've got somebody in jail and the person

1:29:32 ↗ that's in jail is is someone that we

1:29:35 ↗ know we're not going to get back I mean

1:29:36 ↗ it's you presume you PR somebody you try

1:29:38 ↗ to release everybody J can but this is

1:29:40 ↗ the person we've released three times

1:29:43 ↗ they've never shown up their court and

1:29:44 ↗ what we're looking for and we think they

1:29:46 ↗ need is mental health treatment what

1:29:48 ↗ we'll do is I see them on a Tuesday we

1:29:51 ↗ will give them hearing on a Thursday in

1:29:53 ↗ the in the resource room where they're

1:29:54 ↗ not even see me but we're going to zoom

1:29:57 ↗ in from the jail to the resource room

1:29:59 ↗ and try to get hooked up with the

1:30:00 ↗ resource that they need even though

1:30:02 ↗ they're not part of our community cor so

1:30:04 ↗ come a lot of folks most marginalized

1:30:06 ↗ don't have healthc carees out there but

1:30:07 ↗ they don't have uh so we will zoom in

1:30:11 ↗ they'll be with the ACs they get started

1:30:12 ↗ in the process and we'll be in with

1:30:13 ↗ mental health they count toward that 443

1:30:15 ↗ because we're making the resource

1:30:16 ↗ available to everyone not just the folks

1:30:18 ↗ that are available Community Court the

1:30:20 ↗ community court is a select part of the

1:30:22 ↗ population where the public defender and

1:30:23 ↗ the prosecutor have determined that they

1:30:25 ↗ can benefit from the community Court

1:30:27 ↗ they will likely succeed and they're

1:30:29 ↗ interested in the program it's pretty

1:30:30 ↗ intensive for them and that they're

1:30:31 ↗ coming once a week U for an extended

1:30:34 ↗ period of time uh um and with the report

1:30:37 ↗ minut it's it's a very I'm Judge Scott

1:30:40 ↗ than judge Stewart uh my public defender

1:30:43 ↗ is Whitney and Monica my prosecutor is

1:30:45 ↗ Alexa and um when everything's on a

1:30:48 ↗ firstman basis they're on a firstman

1:30:49 ↗ basis it's a lot of Celebration

1:30:52 ↗ celebrating small victories that they

1:30:53 ↗ move forward compared to traditional

1:30:56 ↗ Court which is uh crime punishment right

1:30:59 ↗ you need to do this or you're going to

1:31:00 ↗ go to jail type thing and U um so the

1:31:04 ↗ the

1:31:05 ↗ 36 it's it's is to get there Pro the

1:31:10 ↗ public defender typically will recommend

1:31:12 ↗ them the prosecutor has to approve it um

1:31:14 ↗ because they're going to sign off on

1:31:15 ↗ this agreement and uh so you get the 306

1:31:18 ↗ P are graduations my upgrade which

1:31:22 ↗ did should you guys you're part of this

1:31:24 ↗ board you should consider evacuations

1:31:25 ↗ are open public there celebration of

1:31:27 ↗ individual person mayor's comeing to a

1:31:30 ↗ few of them City Council Members have

1:31:31 ↗ come it's it's it's nice we've had some

1:31:33 ↗ amazing letters written I will tell you

1:31:35 ↗ that U um we we had young

1:31:39 ↗ African-American uh man that's now at

1:31:43 ↗ one of the uh Orly black universities

1:31:46 ↗ down south that got picked up in isqua

1:31:49 ↗ that I I I think is the the poster child

1:31:53 ↗ of Community Court that that uh I think

1:31:55 ↗ we probably have the number one graduate

1:31:56 ↗ Community Court in the state is so

1:31:58 ↗ amazing and Tim Smith did a little video

1:32:00 ↗ up read to do a video and stuff we I

1:32:03 ↗ thought about I didn't think of this

1:32:04 ↗ until after we our slides but it would

1:32:06 ↗ have been nice to see that video because

1:32:07 ↗ you guys going to see it's very Artic

1:32:09 ↗ very smart guy that's gonna do amazing

1:32:11 ↗ things I I kept joking with him that I

1:32:13 ↗ hope that he long enough to goote for

1:32:14 ↗ him because he was just that impressive

1:32:17 ↗ so we've seen some real impressive folks

1:32:20 ↗ come through the program

1:32:23 ↗ I highly recommend attending a

1:32:25 ↗ graduation you can attend it virtually

1:32:26 ↗ it's really

1:32:28 ↗ yeah so I think should we go sh had a

1:32:31 ↗ few questions a couple of which I can

1:32:34 ↗ answer um as the person that built the

1:32:36 ↗ community Court dashboard I haveen to

1:32:37 ↗ know a few things about Community Court

1:32:40 ↗ but I think this last question um is

1:32:42 ↗ around who's who's eligible from a

1:32:45 ↗ resident C standpoint to participate in

1:32:48 ↗ community court so Shay your question

1:32:50 ↗ was can a non-resident I like

1:32:51 ↗ non-resident of isqua um participate in

1:32:54 ↗ community Court yes answer is yes but

1:32:58 ↗ I'll let you yeah our resource room it's

1:33:00 ↗ open to the public so just anybody who

1:33:03 ↗ wants to utilize those resources and

1:33:05 ↗ then for the people who are actually

1:33:06 ↗ participants in the program they have

1:33:08 ↗ cases out of our court um if we

1:33:14 ↗ Capt could be it's

1:33:16 ↗ A90 um and this qu at food bank and um

1:33:20 ↗ and so we get a population that it's

1:33:23 ↗ it's Transit on occasion most folks were

1:33:25 ↗ course and that if not just the

1:33:27 ↗ community court but the um uh the room

1:33:30 ↗ that we have there with the food and

1:33:31 ↗ clothing we get people literally right

1:33:34 ↗ off the street did sometimes get folks

1:33:37 ↗ that it would be difficult to send them

1:33:38 ↗ to the food bank because you're they

1:33:40 ↗ might not be able to make it I mean you

1:33:41 ↗ get folks are really on the march my Jes

1:33:44 ↗ and you feed them you get them a jacket

1:33:45 ↗ um sometimes folks are released from the

1:33:47 ↗ jail it's first place they come and U um

1:33:51 ↗ so I mean

1:33:52 ↗ we certainly have as for residents but

1:33:54 ↗ we also have folks that

1:33:59 ↗ commments thank you guys for providing

1:34:02 ↗ an excellent service especially with the

1:34:04 ↗ child care and the language

1:34:05 ↗ interpretation most Community

1:34:07 ↗ organizations don't and the fact that

1:34:09 ↗ this is just part of your norm and has

1:34:11 ↗ been for so long is something that needs

1:34:14 ↗ to be celebrated and applauded

1:34:18 ↗ thank I did have one more question it's

1:34:20 ↗ more of a curiosity question

1:34:22 ↗ um so let's say a scenario in which um

1:34:26 ↗ like you mentioned judge um that usually

1:34:29 ↗ maybe this one crime but let's say an

1:34:32 ↗ individual I goes into Bevo steals a

1:34:36 ↗ $300 bottle of whiskey and then goes to

1:34:40 ↗ Safeway steals

1:34:43 ↗ $500 of exclusive

1:34:45 ↗ meat yes those individual crimes are

1:34:48 ↗ misdemeanors because they don't meet the

1:34:50 ↗ threshold of felony but to add them all

1:34:52 ↗ up they

1:34:54 ↗ do represent a pel they encounter as a

1:34:57 ↗ police they've got evidence that this

1:34:59 ↗ individual created a series of crimes

1:35:02 ↗ but they're all mises does that

1:35:04 ↗ individual now qualify for Community

1:35:06 ↗ Court yes interesting well

1:35:10 ↗ maybe right you said the

1:35:12 ↗ prose what the is the so is a

1:35:15 ↗ essentially contract between the pro

1:35:17 ↗ between the city of isqu represented by

1:35:19 ↗ the prosecutor and the defendant where

1:35:21 ↗ by the defendant agrees to certain

1:35:22 ↗ things and if they do those things the

1:35:24 ↗ prosecutor agrees to dismiss the charge

1:35:26 ↗ it includes the stipulation which means

1:35:27 ↗ there'll be no trial which means if you

1:35:29 ↗ don't do these things the court just

1:35:31 ↗ going to read the police report make

1:35:33 ↗ based upon the police report so and and

1:35:35 ↗ I will tell you um just based upon

1:35:37 ↗ what's going on in felony land we have a

1:35:39 ↗ lot of tmbs taking motor vehicle are

1:35:42 ↗ felonies that they're felony declines so

1:35:43 ↗ they get cour I don't see the taking

1:35:46 ↗ that one over right um someone that's

1:35:49 ↗ stealing alcohol um just for one of two

1:35:52 ↗ reasons either they drink a lot of

1:35:53 ↗ alcohol or it's resale alcohol something

1:35:55 ↗ they always count on reselling a

1:35:57 ↗ prosecutor is going to do those two

1:35:58 ↗ cases differently just based on my

1:36:00 ↗ experience someone do it for resale is

1:36:02 ↗ probably not going to be they're not

1:36:03 ↗ going to be as sympathetic to but if

1:36:05 ↗ just talking about the only charge they

1:36:06 ↗ have on the record and the SEC howo that

1:36:08 ↗ person is going to get into

1:36:10 ↗ Community if they're interested we had a

1:36:12 ↗ gal last week um first offense um there

1:36:16 ↗ was involved it was a TMV but she was a

1:36:18 ↗ passenger uh I think there the mail was

1:36:21 ↗ the driver the mail was a known command

1:36:23 ↗ prosecutor she wasn't and she was in the

1:36:26 ↗ jail she was released from the jail she

1:36:27 ↗ walked immediately over and saw AOL and

1:36:30 ↗ just wasn't a fit she wasn't wasn't

1:36:32 ↗ ready for so that person was supposed to

1:36:34 ↗ stand her

1:36:37 ↗ track thank

1:36:40 ↗ you shay I see you typing do you do you

1:36:43 ↗ have a

1:36:45 ↗ question of course I do

1:36:49 ↗ um do all commun Court participants

1:36:52 ↗ graduate because um I I really love that

1:36:55 ↗ there's rigor to the program but it does

1:36:59 ↗ it does draw in the question whether or

1:37:01 ↗ not each person that participates

1:37:02 ↗ actually

1:37:04 ↗ graduates yeah sadly no not every single

1:37:06 ↗ person makes it

1:37:09 ↗ through no I mean one of our early when

1:37:11 ↗ we first started you're identifying them

1:37:13 ↗ got picked up on a rate two and went to

1:37:15 ↗ prison I mean so he's got to warn out

1:37:17 ↗ for his arrest because that he's gone um

1:37:20 ↗ we've had

1:37:21 ↗ two that I can think of that did not

1:37:23 ↗ graduate that became part of our

1:37:26 ↗ mainstream one of them was still ex and

1:37:29 ↗ she got some picked up some resources

1:37:31 ↗ and was doing great um although she

1:37:33 ↗ didn't appear today so I don't know

1:37:35 ↗ what's going on but but and we had so

1:37:37 ↗ we've had folks that didn't graduate

1:37:39 ↗ that still benefited from the resources

1:37:43 ↗ um whether or not they graduate is up to

1:37:45 ↗ the prosecutor it's in contract between

1:37:47 ↗ the prosecutor and the defense the

1:37:49 ↗ prosecutor is has been been way more

1:37:53 ↗ lenient this so thing is available in

1:37:55 ↗ not in a traditional setting um but in

1:37:58 ↗ the traditional setting you mess up the

1:38:00 ↗ prosecutor moves to revoke uh and you

1:38:02 ↗ get convicted in the community Court

1:38:04 ↗ they they are way more lenient and open

1:38:06 ↗ to giving extra chances for instance um

1:38:09 ↗ we all hear relapse or recovery we hear

1:38:11 ↗ that all time um and in a in a

1:38:14 ↗ traditional setting if you relapse on a

1:38:17 ↗ charge it's alcohol or drug related odds

1:38:20 ↗ are the prosecutor will move to revoke

1:38:22 ↗ unless you relapse immediately reenroll

1:38:24 ↗ and fix things in the community Court

1:38:26 ↗ setting there's they're more open to

1:38:28 ↗ that as long as the relapse them invol

1:38:30 ↗ the new crime but we we have had

1:38:32 ↗ participants that um whose attendance

1:38:36 ↗ was lacking and every one of their uas

1:38:39 ↗ was positive and going up and I think

1:38:42 ↗ that the prosecutors take it sometimes

1:38:44 ↗ just became I don't think this person's

1:38:46 ↗ really participating cour um so um and

1:38:51 ↗ we don't take every replication as a

1:38:53 ↗ negative either because a lot of times

1:38:55 ↗ uh maybe we just solved a small problem

1:38:59 ↗ and then we went back into me read a

1:39:02 ↗ gentleman that we said our biggest goal

1:39:04 ↗ was to just get him a bir certificate

1:39:07 ↗ and an ID and um he's not a good

1:39:15 ↗ example we were very I mean ID is huge

1:39:18 ↗ for uh community job at Wendy's and and

1:39:23 ↗ you don't have driver's license it's

1:39:24 ↗ huge and it's one of the things that we

1:39:26 ↗ work on uh pretty hard yeah Community

1:39:30 ↗ code the only place there for that

1:39:32 ↗ service because I know in Seattle they

1:39:34 ↗ have a service an organization that

1:39:37 ↗ helps with that the answer our resour

1:39:39 ↗ well

1:39:40 ↗ um one of the M Christina are talking

1:39:43 ↗ about this in the background um for

1:39:45 ↗ South King County um the legislature

1:39:48 ↗ funded a program called P Kent so p

1:39:51 ↗ Works throughout the county and they

1:39:52 ↗ literally have care support where folks

1:39:55 ↗ that have been part of the justice

1:39:56 ↗ system that have succeeded the justice

1:39:58 ↗ system uh they aren't lawyers they're

1:40:00 ↗ they're they're like you know if you're

1:40:02 ↗ defendant they're like you right uh

1:40:04 ↗ those are available to come into the

1:40:05 ↗ city of Ron and help with those kind of

1:40:07 ↗ things uh it hasn't been funded at at e

1:40:11 ↗ side cities and such so we don't have

1:40:12 ↗ that yet that being said our resource

1:40:14 ↗ room is available to anybody and so we

1:40:17 ↗ if if we become if today on least three

1:40:21 ↗ occasions they had a review calendar has

1:40:22 ↗ nothing to do with Community Court on

1:40:23 ↗ least three occasions we set the hear

1:40:25 ↗ over and we put the person into

1:40:26 ↗ Community Court or things like that if

1:40:28 ↗ you have to be aware of if you're aware

1:40:30 ↗ of them you put them into Community

1:40:31 ↗ Court so they can meet with the right

1:40:32 ↗ person not Community Court community

1:40:34 ↗ research room the research room are

1:40:37 ↗ available to everyone that's why the

1:40:38 ↗ numbers are so much bigger because it is

1:40:39 ↗ available yeah and if you if you

1:40:41 ↗ navigate to this again I feel like I'm

1:40:45 ↗ beautiful really trying to sell my own

1:40:47 ↗ dashboard here if you do uh you can just

1:40:49 ↗ type in Isa Community Court into the

1:40:51 ↗ Google and it will bring you here with a

1:40:53 ↗ couple clicks and each it's not just

1:40:55 ↗ this page each of these indicators you

1:40:57 ↗ can click into and see a little more

1:40:59 ↗ depth in each of these data points so

1:41:01 ↗ when you click into the number of

1:41:02 ↗ resource room connections made it it'll

1:41:04 ↗ tell you a little bit more about who who

1:41:06 ↗ makes up those

1:41:07 ↗ 443 um and Counting

1:41:10 ↗ connections one of the other unique

1:41:12 ↗ things is um I run my courtroom Mar me

1:41:17 ↗ me and so Mar meets with each of the

1:41:19 ↗ clients on the conditions they have to

1:41:20 ↗ meet with her on a weekly basis so she

1:41:22 ↗ can make sure they're moving forward in

1:41:23 ↗ the program she knows what's output them

1:41:25 ↗ because I don't that be expert take

1:41:27 ↗ communication I I can't do that but she

1:41:28 ↗ knows them she calls the cases she calls

1:41:31 ↗ there's a reward system the folks that

1:41:32 ↗ are doing well you call them right up

1:41:34 ↗ front because they're doing well Marisol

1:41:35 ↗ knows all that stuff so she runs the

1:41:37 ↗ corro I just get to give kudos and say

1:41:39 ↗ good

1:41:40 ↗ job Shay has two questions in the chat

1:41:43 ↗ Shay I'm just gonna read them out here

1:41:45 ↗ give you a break for a moment one is um

1:41:47 ↗ around the F you mentioned relapse

1:41:50 ↗ situations 's question is do those

1:41:52 ↗ relapse situations include legal and

1:41:55 ↗ prescribed drugs or only illegal drugs

1:41:57 ↗ and the second question here is does

1:41:59 ↗ community Corps offer Second Chance

1:42:01 ↗ employment opportunities sh I don't know

1:42:03 ↗ if you want to expand on either of those

1:42:11 ↗ questions sh's I may need to just

1:42:13 ↗ because um I'm not sure if they were

1:42:16 ↗ [Laughter]

1:42:19 ↗ clear

1:42:22 ↗ but um with my first question I was

1:42:24 ↗ thinking in terms of um I mean as you

1:42:27 ↗ said relapse is going to happen before

1:42:30 ↗ recovery um and a lot of times um in my

1:42:34 ↗ limited research it's occurred due to

1:42:38 ↗ like a life event or a traumatic event

1:42:40 ↗ um and then typically they're able to

1:42:43 ↗ bounce back and sometimes that means

1:42:45 ↗ that that particular person has relapsed

1:42:48 ↗ to something like marijuana at that they

1:42:51 ↗ bought from you know the local

1:42:54 ↗ dispensary um in other situations of

1:42:57 ↗ course that could mean that they you

1:42:58 ↗ know drank a whole bottle of wine and

1:43:00 ↗ decided to dry so um you know it's kind

1:43:03 ↗ of one of those things where um I know

1:43:07 ↗ you said that they give multiple chances

1:43:09 ↗ but is there like um a uh a Surefire

1:43:14 ↗ nope we you know you you've gone too far

1:43:17 ↗ kind of

1:43:19 ↗ thing the driving the influence is

1:43:21 ↗ always going to be viewed as gone too

1:43:23 ↗ far um a new criminal law violation is

1:43:25 ↗ going to be treated differently than a

1:43:27 ↗ simple

1:43:28 ↗ relapse one of the main issues that we

1:43:30 ↗ deal with um in our court and all courts

1:43:33 ↗ in the state is fentol and so what we've

1:43:36 ↗ been trained to do it's a really fine

1:43:39 ↗ line because we've been trained to

1:43:40 ↗ recognize that someone that's been

1:43:42 ↗ addicted to fentol for two years that

1:43:44 ↗ relapses on

1:43:45 ↗ marijuana almost I don't want to say

1:43:48 ↗ this we're not rec we already recorded

1:43:50 ↗ So the training would say maybe you

1:43:53 ↗ celebrate that because it's not fenal

1:43:55 ↗ that being said they're involved in the

1:43:56 ↗ criminal justice system and they've

1:43:58 ↗ signed a contract and so it's going to

1:44:00 ↗ turn upon where the city is uh with

1:44:02 ↗ regard to that I mean with fentanyl you

1:44:04 ↗ recognize that you're saving lives I

1:44:06 ↗ mean my Public Defenders last time

1:44:09 ↗ receiving was 44 those are 44 dead

1:44:11 ↗ people that were dead before covid that

1:44:14 ↗ that are dead because of that all that

1:44:16 ↗ there are people that living breathing

1:44:17 ↗ people that we have in our courts I I

1:44:18 ↗ have anecdotal stories that are

1:44:19 ↗ horrifying put tears uh um

1:44:23 ↗ but that's kind of what happen to

1:44:26 ↗ relapse on marijuana it would if it was

1:44:28 ↗ a so someone on a DWI is not in

1:44:30 ↗ community court but if someone's on a

1:44:32 ↗ DWI marijuana DWI and they relapse on

1:44:36 ↗ marijuana it's going be taken real

1:44:37 ↗ seriously as compared to someone that's

1:44:39 ↗ on a that for that a thatal problem that

1:44:42 ↗ relapses on marijuana it's still going

1:44:44 ↗ to be addressed but it's going to be

1:44:46 ↗ treated differently than than the other

1:44:49 ↗ F that makes sense

1:44:51 ↗ yes I love that you look at everything

1:44:52 ↗ on a case- by case basis I think I just

1:44:55 ↗ kind of wanted to hear that part of

1:44:59 ↗ it okay and um then in my second

1:45:02 ↗ question yeah I I often get asked

1:45:06 ↗ questions about like um Second Chance

1:45:09 ↗ employment um just for you know former

1:45:12 ↗ criminals who have essentially served

1:45:14 ↗ their time and now you know the only

1:45:16 ↗ options they really have are um not the

1:45:19 ↗ greatest of jobs but um it it sounds

1:45:23 ↗ like that's a resource that Community

1:45:26 ↗ Court would offer is is that true or is

1:45:29 ↗ that something we're working

1:45:31 ↗ towards sure I mean we have a um

1:45:34 ↗ employment is one of the things that our

1:45:35 ↗ goal is employment and

1:45:38 ↗ education um not familiar with Mod Pizza

1:45:40 ↗ I mean I know that there are one second

1:45:42 ↗ chance employment places out there I

1:45:44 ↗ don't know that we have any directly

1:45:45 ↗ participating but we have folks in the

1:45:47 ↗ resource room that are trying to point

1:45:49 ↗ folks in that direction and trying to

1:45:50 ↗ help

1:45:51 ↗ them some FKS aren't there yet so

1:45:57 ↗ wech College do a great job

1:46:01 ↗ helping awesome that's so good to hear

1:46:03 ↗ thank

1:46:05 ↗ you so I was going back to the the

1:46:08 ↗ statement of back W and commitment um to

1:46:11 ↗ inclusion and I think through this

1:46:13 ↗ conversation I I feel like there's other

1:46:15 ↗ words you all could be using here in

1:46:17 ↗ terms of thinking about being human

1:46:19 ↗ centered or

1:46:21 ↗ um I think the other thing that I'm

1:46:24 ↗ hearing is like you're really looking at

1:46:26 ↗ kind of the science you know and the

1:46:31 ↗ what what is known about addiction and

1:46:33 ↗ other things to inform how people flow

1:46:37 ↗ through the system and I I don't know

1:46:39 ↗ how to represent that here but it it

1:46:41 ↗ feels much more it feels very different

1:46:43 ↗ from like a criminal legal

1:46:46 ↗ situation so I it does feel more just I

1:46:49 ↗ would say because I know there's this

1:46:50 ↗ move away from calling it the criminal

1:46:52 ↗ justice system because Justice is a bit

1:46:56 ↗ questionable at times so I think I don't

1:46:59 ↗ know I think there could be stronger

1:47:00 ↗ language to use here and I think it it

1:47:02 ↗ sounds like it would represent kind of

1:47:05 ↗ the the approach you're taking um and my

1:47:08 ↗ other question with regards to the

1:47:10 ↗ statement is how will you know if you're

1:47:12 ↗ successful like do you have a a way of

1:47:16 ↗ um checking on inclusion and half really

1:47:20 ↗ curious because I know some people are

1:47:23 ↗ going through this during the worst

1:47:25 ↗ circumstances of their lives so how do

1:47:27 ↗ you how you

1:47:29 ↗ know guess metrics is the data we

1:47:32 ↗ collect so much data

1:47:35 ↗ and we're able to

1:47:38 ↗ compare numbers it's still a newish

1:47:41 ↗ program yeah a lot of data driven yeah I

1:47:45 ↗ guess I'm thinking like feeling like so

1:47:47 ↗ inclusion you know it says it's core of

1:47:49 ↗ the values creating a court environment

1:47:51 ↗ where folks feel heard respected and R

1:47:53 ↗ these other just wondering something we

1:47:55 ↗ can reflect on because that's not always

1:47:57 ↗ something that the dad is going to yeah

1:47:59 ↗ well could be surveys but then again

1:48:01 ↗ know if folks

1:48:03 ↗ are yeah I was gonna say that at least

1:48:06 ↗ for for everyone exiting the program

1:48:08 ↗ there is a survey um and I think that is

1:48:11 ↗ one of the sets of questions right in

1:48:14 ↗ there is

1:48:15 ↗ around um not just the efficacy of the

1:48:17 ↗ program itself but also how

1:48:20 ↗ people felt um with the various

1:48:22 ↗ individuals they interact with as part

1:48:24 ↗ of Community Court um we I think we sure

1:48:28 ↗ that data in a in a rolled up way but it

1:48:30 ↗ is on the dashboard

1:48:32 ↗ yeah

1:48:35 ↗ yeah I think every single graduate is a

1:48:37 ↗ success story going towards this then

1:48:40 ↗ how do you yeah how do you make it

1:48:43 ↗ qualitative so that oh data other one so

1:48:47 ↗ that you can actually share as a metric

1:48:50 ↗ for inclusion so maybe you need to do

1:48:53 ↗ both so that we can share success

1:48:56 ↗ because you're right this is all about

1:48:57 ↗ heart and working with a human behind

1:49:01 ↗ the trauma or the incident and how to be

1:49:04 ↗ show so that this is working otherwise

1:49:07 ↗ funding is always an issue and how do

1:49:10 ↗ you then get grants and resources and

1:49:13 ↗ additional Community Services to support

1:49:16 ↗ family the right and so some of the

1:49:18 ↗ stuff that we report back is driven I

1:49:20 ↗ mean in order to keep getting the money

1:49:22 ↗ so the program can be offer we have to

1:49:25 ↗ satisfy what they're looking

1:49:26 ↗ for

1:49:30 ↗ hard I thought one thing else out there

1:49:32 ↗ it's not Rel to community purpose B on

1:49:34 ↗ some your questions last time you got

1:49:36 ↗ the you talked about the criminal

1:49:38 ↗ justice system being driven by being

1:49:40 ↗ over represented Mar communities there's

1:49:43 ↗ a recent Supreme Court decision now

1:49:44 ↗ recent it's 10 years AG old it's a big

1:49:46 ↗ decision to make a group like this would

1:49:47 ↗ want to know about it's called bazena

1:49:50 ↗ and so you should all be aware when

1:49:52 ↗ we're talk about money that um our

1:49:55 ↗ Supreme Court has made it very clear

1:49:57 ↗ that um court systems are not

1:50:02 ↗ money-making um

1:50:04 ↗ Endeavors and uh there are a limited

1:50:08 ↗ number of

1:50:10 ↗ um fees that um mandatory it's very hard

1:50:15 ↗ to avoid but beyond that the court has

1:50:18 ↗ to do an individualize uh inquiry as to

1:50:21 ↗ have one of the appears of the court and

1:50:23 ↗ as to ensure that the fines that are

1:50:26 ↗ imposed are not um punitive and so in

1:50:31 ↗ the olden days when I first started

1:50:33 ↗ practicing law um we were go into some

1:50:35 ↗ of small jurisdictions and you have

1:50:38 ↗ $2,200 fines and post on criminal

1:50:40 ↗ defendant because it was a moneymaking

1:50:42 ↗ scheme for some of the Cities it's not

1:50:45 ↗ not un typical they have no 43 bucks and

1:50:48 ↗ those under the present system because

1:50:50 ↗ we do deal with the marginalized

1:50:51 ↗ population and so to the extent this

1:50:53 ↗ board's concerned about something that

1:50:55 ↗ you should know that the courts are on

1:50:57 ↗ The Cutting Edge of making sure that

1:51:00 ↗ Port fors AR K or by Criminal Justice

1:51:02 ↗ System the one exception to that is

1:51:05 ↗ restitution and if you harm somebody in

1:51:06 ↗ the community you're expected to be

1:51:09 ↗ restitution but beyond that it's course

1:51:12 ↗ not

1:51:17 ↗ funding I have last question do you feel

1:51:21 ↗ like there are resources that you need

1:51:23 ↗ that you're not getting

1:51:26 ↗ or this this is really important work

1:51:28 ↗ and part of our job I think is also to

1:51:31 ↗ ensure that Services being provided are

1:51:34 ↗ receiving the resources needed and so I

1:51:39 ↗ don't know this is something they can

1:51:40 ↗ you can even answer in a recording

1:51:42 ↗ session for sure support um but the peer

1:51:46 ↗ support um has not been brought on to

1:51:49 ↗ the east side

1:51:50 ↗ I think is

1:51:52 ↗ um something that we are really pushing

1:51:55 ↗ to get and then the lack of um treatment

1:51:59 ↗ agencies in the isapa area that uh

1:52:03 ↗ support um people with um Apple we have

1:52:07 ↗ braing River but they're overwhelmed

1:52:10 ↗ with the amount of workers they do great

1:52:11 ↗ work but braing River we have um other

1:52:14 ↗ than that the private agencies don't

1:52:16 ↗ accept that Healthcare so I mean we're

1:52:18 ↗ working with resources that yeah

1:52:20 ↗ treatment mental health and substance

1:52:22 ↗ abuse and PE support things those are

1:52:26 ↗ big issues those are big issues with the

1:52:28 ↗ legislature on stuff like that yeah I I

1:52:31 ↗ met with one of the legislators recently

1:52:33 ↗ and we you might think this is evil I

1:52:36 ↗ don't but I I said if I can put people

1:52:39 ↗ in jail um why can't why don't I have

1:52:42 ↗ resources treatment and even and by by

1:52:47 ↗ evil I mean literally lock them down

1:52:49 ↗ rather than I'm looking at you and and

1:52:51 ↗ you're looking at 90 days in jail and

1:52:54 ↗ you're not going to be able to get out

1:52:54 ↗ of jail for 90 days and I'm going to

1:52:55 ↗ kick you the street with no skills

1:52:57 ↗ because you're just in jail why can't I

1:52:59 ↗ say I'm going to put you in 90 days of

1:53:01 ↗ rehab and you're going to be in that

1:53:03 ↗ facility not be able to get out but

1:53:05 ↗ you're going to be one to classes and

1:53:06 ↗ learning skills and all that days that's

1:53:09 ↗ not an option that we have there there's

1:53:10 ↗ all kinds of good luck finding the space

1:53:12 ↗ to have 90 days and have that safe and

1:53:15 ↗ do and some that won't stand M so is if

1:53:19 ↗ mind me asking um is that a resource you

1:53:22 ↗ would like to have I remember watching a

1:53:24 ↗ documentary years ago that I think it

1:53:26 ↗ was New Hampshire or Maine some state in

1:53:29 ↗ the Northeast that did something like

1:53:31 ↗ that what you're talking about your

1:53:32 ↗ honor and um they were wildly

1:53:37 ↗ successful it's I think it's a matter of

1:53:38 ↗ economics and I Chang the law with

1:53:40 ↗ regard to the

1:53:41 ↗ ability I'm I'm doing it as an

1:53:43 ↗ alternative to jail us compared to just

1:53:45 ↗ blocking right yes but um it's it's just

1:53:51 ↗ money folks are talk they're folks

1:53:53 ↗ they're talking about it's just for

1:53:55 ↗ money but in the short term P program

1:53:59 ↗ would be great and um possibly some more

1:54:03 ↗ patient treatment closer to

1:54:07 ↗ home one final

1:54:10 ↗ questione but I think was the second

1:54:12 ↗ slide you showed Micky where the U the

1:54:16 ↗ um the data

1:54:18 ↗ on mostly

1:54:21 ↗ track mostly photo enforement wow are we

1:54:25 ↗ that bad

1:54:26 ↗ drivers Second

1:54:29 ↗ Avenue seconden catches

1:54:35 ↗ you if you have a child in high school

1:54:38 ↗ forget two

1:54:40 ↗ tickets I teach at the high school and I

1:54:43 ↗ got

1:54:44 ↗ two not years oh

1:54:48 ↗ my

1:54:51 ↗ so

1:54:52 ↗ DUIs have more than doubled um in the

1:54:56 ↗ last eight years

1:54:58 ↗ any s of

1:55:01 ↗ why

1:55:04 ↗ um at least part of it would be the

1:55:06 ↗ whoever the law enforcement officers are

1:55:08 ↗ I mean that not part of it might be an

1:55:11 ↗ increase in the number of UI but part of

1:55:12 ↗ it also going to be increase in the tax

1:55:14 ↗ enforcement of what they're doing um I

1:55:16 ↗ will tell you that there are

1:55:17 ↗ circumstances where we go through

1:55:19 ↗ through a couple years where you have

1:55:21 ↗ specific officers that are getting

1:55:23 ↗ legitimate

1:55:25 ↗ BWI um

1:55:27 ↗ I I was de know not related to is but I

1:55:31 ↗ was listening to a transcript on

1:55:33 ↗ Washington State Patrol where he wrote a

1:55:34 ↗ du every single night um um and we've

1:55:38 ↗ had officers that just got the and I

1:55:41 ↗ don't want to say that they were getting

1:55:43 ↗ D were D didn't exist because these were

1:55:45 ↗ D and about liit so it's I think has to

1:55:49 ↗ do with emphasis some of it has to do

1:55:51 ↗ with that some of it has to do with 's

1:55:53 ↗ going Community I I I'll be honest with

1:55:56 ↗ you my surgery recently I

1:55:59 ↗ can't it's very hard 2023 it's

1:56:03 ↗ 157 compared to even preco of

1:56:06 ↗ 93104 I wonder if it's population based

1:56:09 ↗ or anything at

1:56:17 ↗ all yeah let's not have that on the

1:56:19 ↗ record

1:56:24 ↗ good or or do are a lot of work too so I

1:56:27 ↗ mean I I don't know it's an officer I

1:56:29 ↗ don't know the answer that it might be

1:56:30 ↗ an officer where one officer might not

1:56:31 ↗ ride because it's they just don't want

1:56:34 ↗ the time another officer that's their I

1:56:36 ↗ just don't

1:56:38 ↗ [Music]

1:56:39 ↗ that I mean do or DBS up there that most

1:56:43 ↗ interesting see

1:56:46 ↗ no so any final comments or questions

1:56:50 ↗ for our court friends thank you you guys

1:56:53 ↗ are doing really good work and this is a

1:56:56 ↗ huge benefit for our

1:56:58 ↗ community especially a historically

1:57:00 ↗ marginalized and undur

1:57:04 ↗ populations and I think he'll being very

1:57:06 ↗ very Mindful and intentional in that

1:57:08 ↗ that may his first

1:57:10 ↗ presentation

1:57:15 ↗ yeah deficiency correctly that was a big

1:57:18 ↗ issue

1:57:21 ↗ killing it

1:57:24 ↗ amazing well thank you Court team

1:57:26 ↗ awesome thanks for having us

1:57:28 ↗ today all right well I know we're we're

1:57:31 ↗ nearing the end um of our agenda and I

1:57:34 ↗ apologize for powering through about any

1:57:37 ↗ breaks um so the community engagement

1:57:40 ↗ working group planning uh was one topic

1:57:43 ↗ and so our subgroup for that was uh Tony

1:57:47 ↗ Ray LCRA

1:57:49 ↗ and me and so I have been very slow to

1:57:53 ↗ try to schedule something and I tried to

1:57:55 ↗ schedule something late last week or

1:57:57 ↗ last week didn't happen so this is

1:57:59 ↗ really just a heads up I'm going to send

1:58:02 ↗ another email an attempt to schedule so

1:58:04 ↗ let's all try to do that um I don't know

1:58:07 ↗ if lri is out of town for a while do you

1:58:11 ↗ yeah I'm not quite sure I'm gonna need

1:58:12 ↗ to I I sent her a text before this

1:58:15 ↗ meeting and didn't hear back so we'll

1:58:18 ↗ figure out where in the world

1:58:20 ↗ and and what I wanted to suggest also is

1:58:23 ↗ if we could have like an alternate for

1:58:25 ↗ the group so we can try to get a number

1:58:27 ↗ when you see if anyone wants to

1:58:28 ↗ volunteer to be an alternate for the

1:58:30 ↗ subgroup and this uh was yeah to think

1:58:32 ↗ about what kind of uh teeing up what

1:58:36 ↗ what our approach for Community

1:58:38 ↗ engagement would be to get to like a a

1:58:41 ↗ community defined Vision per Equity some

1:58:44 ↗ more directionality around equity and

1:58:46 ↗ coming up with like a strategy to get

1:58:48 ↗ there so any anyone else want to raise

1:58:51 ↗ their hands to support that I'm not

1:58:54 ↗ going to make eye

1:58:55 ↗ contact how many meetings and because

1:58:59 ↗ I'm thinking part of community

1:59:00 ↗ engagement is something I do all the

1:59:03 ↗ time but I don't know if I have capacity

1:59:05 ↗ to do more I would say I'm hoping maybe

1:59:09 ↗ like within two meetings so like two

1:59:12 ↗ hours we can get to an

1:59:14 ↗ approach like get the the would this be

1:59:18 ↗ on Zoom

1:59:19 ↗ we could do that that could be easier I

1:59:21 ↗ could set up a team do it bya teams or

1:59:23 ↗ something you guys so I'm hearing you

1:59:26 ↗ kind of raise

1:59:29 ↗ your your name

1:59:31 ↗ is it's done all right so that check box

1:59:35 ↗ off that Community engagement working

1:59:37 ↗ group planning um so then the last item

1:59:41 ↗ is our closing practice and so that's

1:59:43 ↗ kind of the wrap up of the meeting um

1:59:47 ↗ and so I think we're going to continue

1:59:48 ↗ with the one we used last last time

1:59:50 ↗ which is uh what is one word or phrase

1:59:54 ↗ or takeaway that you have from um

1:59:58 ↗ today's meeting that you want to share

1:59:59 ↗ out and whoever goes first can popcorn

2:00:02 ↗ we'll do the popcorn Style

2:00:05 ↗ again first you know the slide that

2:00:08 ↗ really stood out to me was the one that

2:00:09 ↗ Emily was sharing which she titled what

2:00:12 ↗ we don't know and that is so data driven

2:00:16 ↗ so as much as we have these wonderful

2:00:17 ↗ speakers that are trying to sh to

2:00:19 ↗ share with us what's going on in our

2:00:21 ↗ community they just might not have the

2:00:23 ↗ answer and so we have to we have to

2:00:25 ↗ think outside of the box I think I love

2:00:27 ↗ that slide that Emily shared because I

2:00:28 ↗ think that applies to a lot of the

2:00:30 ↗ groups I mean you're the data Guru over

2:00:33 ↗ there um it's just it's just what can we

2:00:36 ↗ ascertain from what's given to us from

2:00:38 ↗ an equity lens and that's going to be

2:00:40 ↗ challenging we just have to be

2:00:42 ↗ forthcoming with that but I think a

2:00:44 ↗ followup could be if we recognize a data

2:00:47 ↗ point that's missing just share it with

2:00:49 ↗ them I I was struggling to find oh we

2:00:51 ↗ need this from you or that from you with

2:00:53 ↗ do presenters but I'm going to be wrong

2:00:55 ↗ we need this right as a DAT you start

2:00:59 ↗ collecting um C up to you

2:01:04 ↗ oh well I'm feeling ever more hopeful

2:01:08 ↗ after the last presentation really

2:01:11 ↗ inspiring any work you're doing so

2:01:17 ↗ yeaha I say impressed I have really

2:01:20 ↗ enjoyed both presentations and Emily's

2:01:23 ↗ presentation and what they don't know

2:01:25 ↗ that they recognizing that they don't

2:01:27 ↗ know was huge because that's something

2:01:30 ↗ that we usually unpack and I feel like

2:01:32 ↗ the equity framework was really working

2:01:35 ↗ in the situation where they really

2:01:36 ↗ unpacked that and for the community

2:01:39 ↗ courts

2:01:40 ↗ one they have already done so much that

2:01:43 ↗ I honestly couldn't give them any

2:01:45 ↗ feedback because it is already so Equity

2:01:48 ↗ minded and focused and very impressive

2:01:52 ↗ in what they're doing trying to do hope

2:01:53 ↗ to do and will be

2:01:56 ↗ doing um

2:01:59 ↗ sh um I was gonna say intentional I

2:02:03 ↗ think I really loved the fact that both

2:02:07 ↗ presenters knew that the purpose of the

2:02:10 ↗ equity framework was to carry weight and

2:02:13 ↗ give them Direction on where they needed

2:02:14 ↗ to go and they all laid out deliberate

2:02:18 ↗ steps to help them get to where they

2:02:20 ↗ wanted to be and to everyone else's

2:02:23 ↗ point when they didn't know they just

2:02:24 ↗ said I don't

2:02:30 ↗ know um I am going to go with oh I'm not

2:02:34 ↗ sure who uh let's go with well I'm sorry

2:02:37 ↗ Dale I'm gonna get you

2:02:40 ↗ again you know I love being a reliable

2:02:43 ↗ one um I'm GNA go with proud uh I I I

2:02:49 ↗ feel like I often feel proud to be um a

2:02:53 ↗ staff member here at the city of isqua

2:02:54 ↗ but tonight's presentations in

2:02:56 ↗ particular not just proud of the work

2:02:57 ↗ we're doing but proud of the

2:02:59 ↗ thoughtfulness that each of those teams

2:03:02 ↗ has put into and I've engaged with them

2:03:03 ↗ leading up to this meeting um they took

2:03:07 ↗ they've taken that framework really

2:03:09 ↗ seriously set of questions don't get me

2:03:11 ↗ started on how it's not really a

2:03:12 ↗ framework we'll get into that at a

2:03:14 ↗ future meeting um but they yeah I'm just

2:03:17 ↗ really proud really proud

2:03:20 ↗ um

2:03:21 ↗ Telly yeah I'm gonna say a phrase but

2:03:25 ↗ it's normally thought of as a negative

2:03:26 ↗ more work to be done but it's great work

2:03:30 ↗ that needs to be done I'm just really

2:03:31 ↗ seeing that come to fruition with the

2:03:33 ↗ equity framework and how Emily really

2:03:35 ↗ just um I think she to me she has the

2:03:38 ↗ most complex nature of what she does

2:03:41 ↗ because it's not only let's say the

2:03:43 ↗ property owner but it's also the um the

2:03:46 ↗ residential the the the just the whole

2:03:49 ↗ gamut of you know all the citizens of

2:03:50 ↗ isqua and how water a basic need is you

2:03:54 ↗ El put it pry is um just so the

2:03:58 ↗ dichotomy of that in isqua um that that

2:04:02 ↗ to me there like there's more work to be

2:04:04 ↗ done but great work but just not in that

2:04:06 ↗ space right but also in this space of

2:04:09 ↗ the the court system like you know when

2:04:10 ↗ I hear the peer thing and I think about

2:04:12 ↗ like you know I love the fact that you

2:04:14 ↗ know I'm a veteran but I don't really do

2:04:16 ↗ a lot outside of my my own veteran

2:04:20 ↗ Community but then hearing the the court

2:04:22 ↗ system wants more peer you know

2:04:25 ↗ interactions and whatnot and for people

2:04:27 ↗ in the community so I'm like okay that's

2:04:29 ↗ a challenge to me you know to you know

2:04:31 ↗ from you know to maybe meet with a

2:04:33 ↗ veteran who's been falling on Hard Times

2:04:35 ↗ is homeless and he needs to see that

2:04:37 ↗ there's that PTSD you feel that you feel

2:04:40 ↗ every day it's G to be okay like but to

2:04:44 ↗ hear that from those of us who have

2:04:46 ↗ served and then you know we able to

2:04:49 ↗ interact in the community and be

2:04:50 ↗ productive in the community and be great

2:04:52 ↗ community members like there's so much

2:04:54 ↗ work to be done but I'm excited about

2:04:56 ↗ the work to be done and so I just you

2:04:59 ↗ know just can't wait

2:05:02 ↗ so I would say I think I'm echoing a lot

2:05:05 ↗ of what

2:05:06 ↗ folks I realize that I think I do Equity

2:05:11 ↗ work as part of my day job too and I

2:05:14 ↗ think I get cynical and I assume I think

2:05:17 ↗ I was coming into especially last

2:05:19 ↗ presentation maybe being a little

2:05:21 ↗ cynical because it's like criminal legal

2:05:25 ↗ system and so it was just refreshing to

2:05:27 ↗ hear their their approach their mindset

2:05:29 ↗ and so just be very optimistic it's just

2:05:32 ↗ yeah and even you know Emily's

2:05:34 ↗ presentation like just yeah the

2:05:36 ↗ intention thoughtfulness which they went

2:05:39 ↗ through this Equity analysis just was

2:05:41 ↗ really inspiring so great okay well with

2:05:46 ↗ that I think we have covered our agenda

2:05:49 ↗ any last minute announcements or uh

2:05:51 ↗ parting comments from

2:05:56 ↗ anyone all right well it is 8:10 and I

2:06:00 ↗ adjourn this March meeting of the equity

2:06:02 ↗ board and I don't have my calendar up

2:06:05 ↗ but uh April the next meeting is April 3

2:06:09 ↗ um I will be absent okay hope to see

2:06:11 ↗ most of you

2:06:13 ↗ then thank you and have a good night

Approved minutes

Extracted from the next meeting's packet, where this meeting's minutes were approved as a consent-calendar attachment.

Open PDF

Attendance

Council / Members (7)

Tony Curry

Varnika Dokka

Shalanda Fleming

Lorna Gilmour

Karthik Kashinath

Ray Manahan

Priti Mody-Pan

Staff (7)

Dale Markey-Crimp, Assistant to the City Administrator

Emily Moon, Public Works Director

Jennifer Rein, Deputy Finance Director

Nikki Meister, Lead Judicial Specialist

Kristi Schorn, Court Administrator

N. Scott Stewart, Issaquah Municipal Court

Judge

Excused

Lucrecia Choto

Kelly Munn

Cristina Abonce

Recommendations & actions (1)

Sentences extracted from the narrative containing words like recommended, requested, directed, moved, or approved. Best-effort — verify against the full minutes for context.

The Minutes of the February 7, 2024 Meeting were unanimously approved.