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City Council Committee of the Whole Auto captions

Saturday, May 6, 2023

9:00 AM · 2h 22m
Topic tracked across meetings:
Street Standards - Frontage Improvements for Public Utility Projects AB 9201 1/4
Topic
CITY COUNCIL RETREAT
a
Public Comment
packet pp.5–8
Staff report:
11:30 am – 12:00 pm Lunch break Part 2 12:00 – 3:00 pm Capital Improvement Plan bus tour • Stop 1: TR 028, NW Sammamish Road Nonmotorized Improvement Project • Stop 2: PK 031, Hillside Park Project • On the road: TR 068, Squak Mountain Multimodal Improvements • Stop 3: WT 013, SPAR Booster Pump Station
b
Welcome & Framing
10 min · packet pp.9–353
Staff report:
Contents Executive Summary.....................................................................i
c
Community Survey Presentation and Q&A
40 min · packet pp.355–380
Staff report:
Executive Office 130 E. Sunset Way | P.O. Box 1307 Issaquah, WA 98027 425-837-3020 issaquahwa.gov
d
Performance Measurement - Presentation & Discussion on 2022 Performance
40 min
e
Mid-Biennium Prioritization Discussion
40 min
f
Next Steps & Closing Supplemental Materials: First Quarter Report Part 2: Capital Improvement Plan (CIP) Bus Tour Please Note: Limited public seating will be available on the bus. If you are interested in attending the tour, please meet at Tibbetts Manor, 750 17th Ave. NW, Issaquah, at emailing [email protected]. Private vehicles will not be allowed at the SPAR Booster Pump Station. Arrival times at each location are approximate. Board bus and drive to Hillside Park 12:00 PM Multimodal Improvements Stop 1 Location: Hillside Park, 300 Mt. 12:15 PM McKinley Dr SW, at the end of Mt. McKinley Dr SW Improvements Stop 2 Location: NW Sammamish Road, 12:45 PM shoulder area Non-Motorized Improvements Please note: There is not parking at this location. Stop 3 Location: SPAR Booster Pump 1:25 PM Station, SE end of 1st Ave. NE, partway up the Issaquah-Preston multi-use trail, Station Please note: Private vehicles will not be allowed at this location. Return to Tibbetts Creek Manor 2:00 PM provided as guidance and are approximate. Meeting room is wheelchair accessible. American Disability Act (ADA) accommodations available upon request. Please phone 425-837-3001 at least two business days in advance. Guidelines for Audience Comments Citizen comments are an important part of the public process. We take them seriously and factor them into the decisions we make. comment will have the opportunity to do so. Please direct comments to the whole Council and not individuals. While this is not a question and answer session, we will contact you to follow up, if needed. When recognized, attendees) or step up to the lectern Relationship to City (e.g. resident, property owner, business owner). respond after your name or phone number is called or if your connection is lost unexpectedly, the meeting will need to proceed. You are encouraged to rejoin the meeting, if able. Written comments can be submitted at any time to [email protected]. Personal attacks, obscene language, derogatory remarks and disruptive behavior such as shouting, booing, clapping, and stomping feet will not be permitted. If a speaker is out of order, the presiding officer will direct the speaker to return to his or her seat or, for virtual attendees, may direct staff to mute their microphone. If a speaker does not comply, the presiding officer may take a recess to restore order. If a disruption to the meeting occurs and order cannot be restored, the presiding officer may proceed to use one of the options provided for in RCW 42.30.050 to ensure orderly continuation of the meeting. Again, citizen comments, written and verbal, are an important aspect of the public process. The City takes comments seriously, and we thank members of the public for taking the time to address us during our meetings. regarding agenda items, your comments are welcome at [email protected]. CITY COUNCIL RETREAT b) To: Issaquah City Council From: Council President Walsh & Deputy Council President Hall Subject: May 2023 Council Retreat Date: April 27, 2023 Objectives help facilitate this conversation. See below. Agenda Overview Detailed agenda to be published next week Part 1 9:00 – 11:30 am 2023 Community Survey presentation Performance measurement presentation Mid-biennium budget review discussion Part 2 12:00 – 3:00 pm Capital Improvement Plan bus tour Improvement Project Improvements Preparation CITY COUNCIL RETREAT b) the mid-biennium budget review and prepare for the next biennium’s budget. areas may be muddy or unpaved. Guiding questions o Aligned with our budget investments? o Aligned with our performance measures? o In other words, are we moving the needle? o Aligned with our budget investments? o Aligned with our performance measures? o In other words, is a new emphasis needed? Are adjustments needed? performance measurement? next biennium’s budget? Materials CITY COUNCIL RETREAT b) July 16, 2022 City Council Retreat Budget Priorities Operating o Title 18 Whiteboard (7) o Build out data analytics and business improvement (6) o Additional affordable housing resources (5) o Urban Forest Management (5) o Reduce property crime (4) o Master Facilities Plan (4) o Accelerate ICAP implementation (4) o Explore IPD body cameras (4) o MMP Policy 6.3 – local transit (3) o Transit Master Plan (2) o Increase Human Services Grants (2) o 24/7 Behavioral Health Coverage (2) o Human Services pilot for transitional housing (1) o Civic engagement (1) o SP SE 1 – Business Recruitment (1) o Community/neighborhood Engagement (1) o IPD non‐lethal response tools (1) o Integrated community planning (1) o Transportation Demand Manager (1) o TOD (0) o New solid waste contract runway (0) o Title 16 (0) o Additional transportation capital staff (0) o Increase hours of staff equity training (0) CITY COUNCIL RETREAT b) Capital o Green Necklace (11) o TR 028 – NW Sammamish Road Non‐Motorized Improvements (8) o ICAP ‐ Electric Fleet (4) o Squak Mountain Uphill Sidewalks (4) o PMP/Concrete Maintenance (4) o FC 027 – New Fire Station (3) o PK 018 – Dog Park (2) o TR 033 – Black Nugget Retaining Wall (2) o TR 003 – I‐90 Crossing (2) o PK 031 – Hillside Park (2) o ST 009 – Squak Valley Park (0) o PK 032 – Hillside Acquisition (0) o WT 015 – Water Main Replacement (0) o Street lighting (0) o Solar panels for Community Center roof (0) o TR 004 – 12th/SR 900 (0) CITY COUNCIL RETREAT c) Community Survey Findings Report Presented to the City of Issaquah, Washington April 2023 CITY COUNCIL RETREAT c) Contents Section 3: Benchmarking Analysis..................................... 52 Section 4: Importance-Satisfaction Analysis ................. 60 Section 6: Survey Instrument............................................. 139
10 min · packet pp.381–414
Topics: HousingLand UseTransportationTreesClimateParksPublic SafetyWaterBudgetEquityArts & Culture
Staff report:
As part of the packet for the May 6, 2023 City Council retreat, the Administration is providing quarterly updates on the Citywide Work Plan and Capital Projects.
0:00 okay welcome everybody to the city
0:02 council Committee of the whole Retreat
0:05 Saturday May 6th at 9 10 a.m
0:10 uh we have lots of items on our agenda
0:14 this morning
0:15 but we are going to start with public
0:18 comments and so I realize I haven't
0:22 created quite a space but I think there
0:24 is a chair down there if you would like
0:26 to join us so that you can camera
0:30 I can Cameron yeah is a verb yes camera
0:34 is a verb this morning thank you
0:37 okay
0:41 okay camera is a verb my name is Connie
0:44 Marshall I live on squawk and I actually
0:47 don't
0:49 I don't know if I listen
0:53 um so your agenda is so immense that it
0:57 through my brain and Corey and I had
0:59 like a six-hour conversation between
1:01 yesterday and today on this agenda which
1:05 helped me congeal down to the usual
1:08 topics which is what are the problems
1:11 that we're trying to solve
1:13 right and so
1:16 what are the problems well they're
1:18 different to the community than they are
1:20 to the city right they're different
1:22 entities city council is supposed to be
1:25 representing the community
1:27 and then the administration is supposed
1:30 to be trying to figure out how to run
1:31 the city
1:33 given those
1:35 directions right and so
1:41 when I read this it's it's uh
1:46 City wants money
1:49 this is this is the summary of what we
1:51 got the city wants money from a
1:53 community
1:54 who feels that they don't particularly
1:57 get good info with a big gap with the
2:00 lack of the Issaquah press which I
2:02 thought was interesting
2:04 um and they don't feel they're already
2:06 getting a big bang for the buck for what
2:08 they're getting and uh so it feels like
2:12 the city is already costing them
2:16 too much but in general they like the
2:19 city right and so uh is this going to
2:23 translate into success in getting the
2:27 administration money to do projects that
2:30 the community doesn't seem to have
2:32 emphasized is super important to them in
2:34 a direct way so it is it is very hard to
2:38 interpret this into Bond support which
2:41 in the meeting on Monday that's what
2:43 you're looking at and so this feels very
2:45 very much what this meeting is about
2:48 even though that's not terribly implied
2:50 so then you go into whether uh how
2:53 you've measured success though Success
2:56 is Not really defined in your
2:58 measurements it never has been
3:01 and
3:04 so when you go to see why the community
3:08 is responding the way it is I think that
3:12 is where you can gather what success is
3:14 and I just don't think time like we need
3:18 a a short term measure of success I
3:22 don't know that time has much to do with
3:24 that initially I think you need to say
3:26 well really and truly what is success so
3:30 I wanted to give
3:32 an example of something that I I think
3:36 success
3:39 is not really I don't think doing
3:42 a project is necessarily going to ever
3:45 gain you success
3:47 because it may be education
3:50 that will get you progress on congestion
3:52 and traffic flow because that is not
3:54 really a solvable problem but the city
3:56 has done a very minor job of teaching
4:00 people about what traffic congestion is
4:03 how solvable it is and then the
4:05 Alternatives of of of
4:09 helping with that traffic flow situation
4:12 so for example
4:14 um when you uh ask a question do you
4:18 drive more or less than last year right
4:21 and if you aren't driving as much is it
4:23 because you got great internet fiber
4:26 stuff so you can be much more remote is
4:29 it because you now love to walk because
4:31 the walking experience in this Urban
4:33 environment is dynamic and you want to
4:35 do it every day because you see
4:36 something different which is what helps
4:39 with walking does your bike riding feel
4:41 safe and is it direct are you saving
4:44 time are you recreationally biking so
4:46 what is it that would make you not drive
4:48 and be happy about not driving and so
4:53 these measuring parameters don't really
4:55 get to the reason why people don't drive
4:58 and so I think when you create them you
5:01 have to look at it in a different way
5:03 it's not what projects can we do to
5:06 satisfy so that's that old satisfier
5:09 dissatisfier we had in college right
5:12 um and part of satisfaction to my mind
5:15 in the community is giving the community
5:17 control what do I do when I find a
5:19 homeless person that is screaming
5:21 obscenities at the top of their lungs in
5:23 the park and my 94 year old mother can
5:25 even hear him without her hearing aids
5:27 in right you try calling you get put to
5:30 a voice message okay even though I know
5:33 the number I don't feel like I have
5:34 control over that situation
5:38 um the non-profits are increasingly
5:42 getting fingers into the non-profits
5:45 telling them how they should be doing
5:46 their work if they're getting city
5:49 funding when the non-profits are there
5:52 to prevent the city from having to
5:54 invest in those non-profits and still
5:57 have the job be done so in that
6:00 situation you get more bang for the buck
6:02 if you allow others to do the work and
6:06 then the community can gather around
6:08 others so not everything is perceiving
6:10 responsibility and I'm done sincerely
6:16 that was a very gentle route yeah I'm
6:19 sorry
6:21 this gives us energy for the rest of our
6:23 meeting yes I attracted not but no it it
6:28 fired me up I appreciate it
6:31 um so since we are not live I assume we
6:35 don't have anybody online
6:38 we do have a public-facing link here um
6:42 but so far we don't we just have the
6:44 consultant with us okay fantastic so
6:47 appreciate the community comments let's
6:51 think about
6:52 so um
6:54 just want to take a moment to kind of
6:57 come back to what our purpose is here
7:00 Dale it looks like you've got kind of an
7:02 intro type thing that we'll end up
7:05 getting into just wanted to really
7:07 quickly
7:09 tell everybody we're going to synthesize
7:11 a lot of data here today and our goal is
7:17 ultimately utilize a lot of this really
7:21 new data from both the community survey
7:25 and the performance measures into a
7:29 little bit of information that we hope
7:31 will help the administration as they
7:33 come into the mid biennium budget and
7:36 then also the future year by any of
7:39 budget
7:40 um so with that
7:43 excellent good morning everyone uh Dale
7:47 Murphy even though my slide only has my
7:49 main theme on it so knows what that
7:51 means
7:57 we're gonna Dive Right In uh council
8:00 president Walsh just sum this up nicely
8:03 but I wanted to give us a little bit of
8:04 an orientation towards the first half of
8:06 the day today
8:08 as we're continuously seeking to
8:11 implement this Citywide work cycle
8:13 spring invites us to learn a bit more
8:16 about how we're performing as a city and
8:18 in every other year our community's
8:21 perspective through the community survey
8:23 on how we're doing
8:24 are we doing at the city organization
8:26 how are we doing as a community as a
8:28 whole
8:29 this morning we're going to spend our
8:30 time in three ways
8:32 outlined here we're going to engage in
8:35 and discuss the results of our biennial
8:37 Community survey specifically the
8:39 changes we've seen since 2021
8:42 second we're going to engage in and
8:45 discuss our programs on the Citywide
8:47 performance measurement plan and whether
8:49 or not we're measuring the right stuff
8:51 aligned to
8:53 the desired future and outcomes for the
8:57 City of Issaquah
8:58 and lastly but certainly not least
9:00 number three
9:02 all those inputs will lead to a rich
9:05 discussion about mid biennial
9:06 prioritization which will be led by it
9:09 council president Washington
9:12 as you saw in your agenda for today uh
9:15 we're going to start off with a
9:16 community survey I'm Jason Morado who's
9:19 on the line I'll turn it over to
9:21 momentarily is going to give a brief
9:22 presentation and then we'll have time
9:24 for question and answer
9:26 um and some quick discussion before a
9:27 break
9:28 General spent about 40 minutes diving
9:31 into our performance measurement
9:32 specifically the performance in 22 and
9:35 this question around outputs are we
9:37 looking at the right stuff and I'll talk
9:39 more about that when we get there and
9:41 then lastly a conversation around mid
9:43 biennials prioritization and then we'll
9:45 close out with some next steps
9:48 are there any questions before I turn it
9:50 over to our survey administrator well
9:53 I'll just say after we close out we've
9:56 got one a lot and then we've got our CIP
9:59 bus tour so don't think you're getting
10:02 out of here in a long time
10:04 excellent so so I will uh turn it over
10:08 to Jason Jason you should be able to
10:10 share your screen
10:12 um Jason Morado is the
10:15 um vice president and director of
10:16 community research she had the ATC
10:18 Institute uh here he is on the line and
10:22 Jason let me know if you have any
10:23 challenges nope no challenge
10:25 we're ready to go yeah I think I'm all
10:28 set um Thanks Dale can everyone hear me
10:30 okay yes we can okay great my name is
10:34 Jason Morado I'm the director of
10:37 community research at Etc Institute and
10:40 we are a marketing research firm that
10:42 specializes in conducting Community
10:44 surveys for local governments and we
10:47 just finished for the second time
10:49 conducting a community survey for the
10:51 City of Issaquah so today I'm going to
10:53 go through the key findings from the
10:55 survey the full report I'm sure you've
10:58 seen is very detailed and comprehensive
11:01 so say I'm going to give an overview of
11:03 our key findings I'm in a fairly high
11:05 level
11:07 you have just one slide about Etc
11:09 Institute we're based in the Kansas City
11:12 area but we're a national leader in
11:14 providing market research for local
11:16 governments we've been doing this type
11:18 of work for over 40 years and in the
11:21 last 10 years alone we've connected
11:22 surveys in more than a thousand
11:24 communities across the country so this
11:26 is really the type of work that we
11:28 specialize in
11:31 this is just a quick rundown of what
11:33 I'll go through today I'll go over the
11:34 purpose and methodology of the survey
11:37 um talking about what we learned from
11:38 the survey go through the major findings
11:40 and then as Dale said I'll be able to
11:43 answer any questions as well
11:46 so there are several reasons to conduct
11:48 a survey like this one is to get an
11:51 objective assessment of how satisfied
11:53 your residents are with the delivery of
11:56 major city services and to determine
11:58 what residents feel are the top
12:00 priorities for the community we're also
12:02 able to measure Trends through previous
12:04 surveys a lot of these questions were
12:06 the same ones we asked on your previous
12:09 survey in 2021 and then we're also able
12:12 to compare your results with other
12:13 communities across the country that's
12:15 based on surveys conducted by Etc
12:17 Institute
12:20 for this survey excuse me seven pages in
12:23 length um the printed version of it
12:26 and that's a pretty typical length or
12:28 Community survey the survey was
12:30 administered by a combination of mail
12:32 and online to randomly select a
12:35 residence throughout the city and that's
12:37 our standard methodology for these
12:39 Community surveys
12:40 we had a good response we ended up with
12:43 636 completed surveys our goal was to
12:46 get at least 600 and the results of
12:48 these 636 surveys at the 95 level of
12:52 confidence has a margin of error of plus
12:54 or minus 3.9 percent
12:56 so essentially that means that if we
12:58 conducted this survey the same way a
13:00 hundred times 95 times the results would
13:02 be plus or minus uh 3.9 from what we're
13:06 reporting so the results are never
13:08 perfect but the margin of error is small
13:12 here we have a map of the city the red
13:14 dots are households that completed a
13:16 survey so we had a good distribution
13:18 throughout this uh throughout the city
13:20 and this is similar to the distribution
13:22 we had on your previous survey
13:25 um and as you were administering the
13:27 survey we monitor the demographics of
13:29 survey respondents to ensure that they
13:32 reflect the actual population of the
13:34 city
13:35 um so we made sure that the demographics
13:37 of survey respondents in key areas such
13:39 as race ethicity gender and age
13:42 um really do reflect the actual
13:44 population
13:46 so here are key findings from the survey
13:49 we found that residents have a very
13:51 positive perception of the city
13:54 um 97 of respondents created Issaquah as
13:56 an excellent or a good place to live and
13:59 94 rate Issaquah is an excellent or a
14:01 good place to raise children and these
14:03 numbers are significantly higher than
14:05 most most other communities that we
14:07 survey
14:09 we also found that satisfaction with
14:10 city services is much higher in Issaquah
14:13 than other cities we'll look at this in
14:15 a little more detail in a little bit but
14:17 you rate above the U.S average and 34
14:20 out of the 39 areas that we compared and
14:23 one of the areas where you rate the
14:25 farthest above the national average is
14:27 customer service from city employees we
14:30 were 31 percentage points above the U.S
14:35 when we compare these results to 2021
14:38 overall the satisfaction ratings are
14:41 similar to a couple of years ago which
14:43 is a good thing for a couple reasons uh
14:45 one is that your satisfaction ratings
14:47 were very high in 2021 and then also
14:50 most cities that we've surveyed over the
14:52 past six to eight months have seen an
14:54 overall decrease in satisfaction over
14:56 the past couple of years
14:58 um so you're definitely going against a
15:00 trend by having similar satisfaction to
15:03 what you had a couple of years ago
15:05 and in the top overall priorities and
15:08 we'll look at this in more detail in a
15:09 little bit as well
15:11 um top overall priorities traffic flow
15:13 land use Planning and Zoning uh Street
15:16 sidewalks infrastructure and police
15:18 services
15:20 but first we'll look at some general
15:22 perceptions residents have of a city
15:24 this was the very first question on the
15:27 survey we asked residents to write their
15:29 perceptions of the city in a number of
15:31 different ways
15:33 you can see the dark blue arrays
15:34 excellent the light blue is good
15:36 the gray is neutral and we interpret
15:39 neutralize meeting expectations I'm so
15:42 rating of a three on the five point
15:43 scale and then the pink and red are
15:45 those who are remains of below average
15:47 or poor so overall the positive range
15:50 far away the negative uh for those top
15:53 five items over 90 percent of
15:55 respondents gave positive ratings so
15:58 that's the overall quality of life from
15:59 Issaquah Issaquah is a place to live and
16:02 it's a place to raise children
16:04 um response neighborhood as a place to
16:06 live receive very very high ratings and
16:08 then the overall image of this Sequoia
16:12 on this question we ask residents to
16:14 rate how satisfied they are with major
16:17 categories of city services
16:19 so here we're asking residents to rate
16:21 these areas at the big picture
16:22 departmental level and then later on in
16:25 the survey we asked about some more
16:26 specific areas within some of these
16:28 categories
16:30 um so once again overall the positive
16:32 range far outweigh the negative if you
16:35 look at the top of this chart the
16:36 highest rate areas are fired ambulance
16:39 Parks and Recreation trash Recycling
16:41 yard waste Police Services
16:44 there's only one area that had more
16:46 negative ratings and positive and that
16:49 was traffic flow and congestion
16:51 um which is very common for a city
16:53 that's grown as fast as yours over the
16:55 past 10 years
16:56 um so that's not that's not unusual
17:00 and then here we asked about
17:02 satisfaction with different aspects of
17:04 City leadership and services
17:07 one of the things that stood out to me
17:08 here is how few residents were
17:10 dissatisfied with any of these areas for
17:14 most of these less than 10 percent of
17:15 residents were either dissatisfied or
17:17 very dissatisfied
17:19 if you look at the top of this chart the
17:21 highest rating area was customer service
17:23 some instant employees and then one of
17:26 the things that really stood out to me
17:27 on this chart is this second row quality
17:30 of local governmental services
17:32 this is one of the most important
17:34 questions on the survey because here
17:36 we're asking residents to take into
17:38 account all the services that you're
17:40 providing and really given overall
17:42 satisfaction rate for how well you're
17:44 doing and there was nearly a ten to one
17:46 ratio of satisfied versus dissatisfied
17:49 responses the overall quality of local
17:52 government services
17:53 typically that ratio is around four or
17:56 five to one so your rating was far
17:58 better than that
18:00 foreign
18:01 map of the city and we broke the results
18:04 out by census blockly so these are very
18:07 small areas we did this for every
18:09 question on the survey asked on a
18:10 five-point scale so there are over 100
18:13 maps in the report and this tells us if
18:15 residents in different parts of the city
18:17 raise Services differently or of
18:19 different perceptions of the city
18:21 so this map is for how respondents feel
18:24 about their neighborhood as a place to
18:25 live you can see the entire map is blue
18:28 in fact a lot of it is dark blue which
18:30 is the highest possible rating this
18:32 means that residents of all parts of the
18:34 city are satisfied with their
18:35 neighborhood as a place to live
18:38 this map shows how residents feel about
18:41 Issaquah as a place to raise children
18:43 and again not only is the entire map
18:45 Blue but most of it is dark blue being
18:47 that residence throughout the city
18:49 um feel that Issaquah is an excellent or
18:51 a good place to raise children
18:55 so I mentioned earlier that satisfaction
18:57 with city services is much higher
18:59 municipate in other communities created
19:02 above the U.S average and 34 out of the
19:05 39 areas that we compared and that
19:07 includes 30 of those areas where your
19:09 ratings were significantly higher so in
19:11 other words five percent or more above
19:13 the national average
19:16 so over these next few charts the dark
19:19 blue line are Issaquah residents who are
19:22 either satisfied or very satisfied the
19:25 gray or the satisfaction ratings for
19:26 residents throughout the northwest
19:27 region so that includes the state of
19:29 Washington as well as surrounding states
19:33 and then the light blue or the
19:34 satisfaction ratings from all across the
19:36 country and this is based on a national
19:38 survey that Etc Institute conducts on an
19:41 annual basis
19:43 so this first charge for perceptions of
19:45 the city you can see remains are far
19:48 above the national average in all these
19:49 areas especially when it comes to as a
19:52 place to live as a place to raise the
19:54 children any overall image of the city
19:58 I mentioned earlier that 97 of
20:01 respondents create Issaquah as an
20:02 excellent or a good place to live and
20:05 that's almost double the national
20:06 average of 50 percent
20:09 it's charged for major category of city
20:11 services uh you can see in most areas
20:14 your ratings are significantly above
20:16 other communities that includes parks
20:18 recreation trash Recycling yard waste
20:21 water and waste water streets sidewalks
20:23 infrastructure
20:25 um we'll see that that's a street
20:27 sidewalks infrastructure is a high
20:29 priority for residents but that doesn't
20:31 mean you're doing a bad job in fact your
20:33 ratings are far above the national
20:35 average
20:36 um Community preparedness and then
20:38 communication with the public or also
20:40 areas where you rate far above the
20:41 national average
20:43 the only area that rates below is
20:44 traffic flow
20:46 then this number has improved over the
20:49 last few surveys this year 32 percent
20:51 were satisfied in 2021 it was 29 if you
20:56 go back to 2017 only 18 were satisfied
20:59 so it is moving in the right direction
21:04 for infrastructure and Mobility uh you
21:06 can see in most areas your ratings are
21:08 significantly above the national average
21:10 and you can see that includes a variety
21:12 of different types of services
21:16 for leadership and services in the
21:18 community the gain your reins are above
21:20 the national average in most of these
21:22 areas I mentioned earlier one of the
21:25 areas where you raise the farthest above
21:27 the national average is customer service
21:29 from city employees you had a 72 percent
21:32 satisfaction rating and you can see both
21:34 the regional and national average are 41
21:37 percent
21:39 another area that stands out is that
21:40 about two-thirds of respondents were
21:42 satisfied with the overall quality of
21:44 local government services again that's
21:46 one of the most important questions on
21:48 the survey because it kind of sums up
21:50 how well you're doing overall in the
21:52 national average is only 51 percent
21:55 one more area to point out here is this
21:58 bottom row uh 48 of respondents are
22:00 satisfied with the value they receive
22:02 for tax dollars and fees now that might
22:05 seem like a low number compared to the
22:07 other uh ratings you had on other
22:08 services but you can see the regional
22:11 national average are only at 34 and 36
22:13 percent
22:14 um so 48 satisfaction rating is actually
22:17 a good number for this question
22:20 and then for Public Safety in a lot of
22:23 these areas you're on par with other
22:25 communities your ratings are higher when
22:27 it comes to the overall field of safety
22:29 and then the overall quality of police
22:30 protection however efforts to prevent
22:33 crime is a little bit below the national
22:35 average
22:38 I mentioned that overall the
22:40 satisfaction ratings are similar to 2021
22:42 which is a good thing because the
22:44 ratings were very high back then and
22:46 then most cities have had overall a
22:48 decrease in satisfaction over the past
22:50 couple years
22:51 um I won't read this whole list to you
22:53 but these are the areas that had the
22:55 biggest increases since satisfaction
22:57 since 2021. so just you know escort is a
23:00 place to open a business
23:02 um efforts to address salmon recovery
23:04 which is an interesting one
23:06 opportunities to attend Cultural Arts
23:08 and Music activities
23:10 um the biggest improvements
23:16 these are the areas with the biggest
23:18 decrease in satisfaction since your last
23:20 survey a lot of this is related to
23:22 Public Safety and police services which
23:25 is a trend we've seen all over the
23:26 country the past couple years
23:29 um so not not necessarily a huge
23:31 surprise
23:33 so now we'll take a look at top
23:35 priorities
23:36 earlier we saw satisfaction with major
23:39 categories of city services as a
23:42 follow-up question to that we asked
23:43 which of these Services should receive
23:45 the most emphasis from city leaders over
23:47 the next two years now residents could
23:50 pick which three of these they felt
23:51 should receive the most emphasis so
23:53 which is the most important
23:55 highest priority was traffic flow
23:57 followed by land use Planning and Zoning
24:00 made sense of city street sidewalls
24:02 infrastructure and then police this is
24:04 the fourth highest priority
24:07 now this is something we call the
24:09 importance satisfaction Matrix
24:11 um you might remember this from a couple
24:13 of years ago so this analysis is based
24:16 on two different types of data we asked
24:18 residents how satisfied the art of
24:20 services and then we ask which of those
24:22 Services should receive the most
24:24 emphasis with city leaders so which is
24:25 the most important
24:27 yeah if you go to the right of this
24:29 chart those are the areas that resonance
24:32 rated as the most important and as you
24:34 move left the importance gets less and
24:36 less if you look at the top of this
24:38 Matrix those are the items residents are
24:41 the most satisfied with and as you move
24:43 down the Matrix the satisfaction is less
24:45 and less
24:46 so these items in this bottom right hand
24:48 quadrant where it says opportunities for
24:51 improvements those are the ones that
24:53 have that combination excuse me of lower
24:55 satisfaction
24:57 but highest importance
24:59 um so those are the ones that really we
25:01 recommend is the highest priorities to
25:03 emphasize over the next couple of years
25:06 if you look in the quadrant above that
25:07 continued emphasis residents also think
25:10 these areas are important but the
25:12 satisfaction levels are higher
25:15 um so you certainly want to maintain
25:16 that level of emphasis since residents
25:19 abilities are important even though the
25:21 satisfaction is already relatively High
25:24 this Quantum references exceeding
25:25 expectations
25:27 um residents are satisfied with these
25:30 items and they don't rate those being
25:32 quite as important as some of the areas
25:34 to the right so you really are exceeding
25:36 resident expectation this quadrant
25:39 in this bottom left-hand quadrant the
25:42 satisfaction ratings are lower in this
25:44 area as well
25:46 but residents also are not rating these
25:49 as quite as important as other areas
25:51 so this first quad is for major city
25:53 services you can see in the bottom right
25:56 hand corner we have traffic flow and
25:58 land use Planning and Zoning those also
26:01 were in this quadrant on your last
26:02 survey as high priorities residents also
26:05 also feel it's important to focus on
26:07 Police Services maintaining Street
26:09 sidewalks infrastructure Community
26:12 preparedness and then efforts to sustain
26:14 by little quality although the
26:16 satisfaction is higher in those areas
26:18 than it is in the items in the red
26:22 this is for Mobility you can see in the
26:25 bottom right hand quadrant we have
26:26 traffic calming measures and then ease
26:28 of travel by public transportation
26:32 um other areas that are a high priority
26:33 are the availability of paths and
26:35 walking trails and ease of travel by car
26:40 for growth and development as you can
26:42 see the two high priority areas are how
26:45 it's supposed to plan for future growth
26:47 and the availability of affordable
26:49 quality housing affordable housing has
26:52 been a uh really a high priority over
26:55 the past years so especially that showed
26:58 up in a lot of communities at the high
26:59 priority last time it wasn't in this
27:02 quadrant quality of new development in
27:04 Issaquah was in this bottom quadrant
27:06 last time and you see it just missed
27:08 being in that quadrant again this time
27:10 which is barely
27:12 um in the continued emphasis quadrant
27:16 for environmental stewardship
27:18 efforts to address climate change and
27:21 global warming it's the one that falls
27:22 into this quadrant last time there was
27:24 nothing in here
27:26 addressing climate change which is
27:28 barely on this side of the line but now
27:30 it's a little bit of a higher priority
27:33 and we go back to the last slide we have
27:36 a quick question there yeah sure yeah
27:39 just a clarification so because I feel
27:41 like and I'm not trying to be defensive
27:44 but I feel like we put a lot of emphasis
27:46 on uh you know climate change and you
27:49 know we have our client vacation plan
27:50 and all that so when respondents are
27:54 answering that question are they just
27:57 saying
27:59 don't forget this or this is where we
28:02 want you to emphasize even though we've
28:03 already done quite a bit of that area or
28:07 is this an area where they feel we
28:09 haven't done enough
28:12 so so there's two aspects to this for
28:15 these eight items we asked residents how
28:17 satisfied they were with each one of
28:19 these
28:21 now this had the lowest satisfaction
28:23 rating among these eight items
28:25 um and then we asked which of the issue
28:28 receive the most emphasis from city
28:30 leaders over the next couple of years
28:32 and it ranked kind of in the middle of
28:33 importance it ranked fourth
28:35 um so that combination of kind of
28:37 mid-level importance in lower
28:38 satisfaction because we'll put it into
28:40 this quadrant
28:41 last time it was just it was similar
28:44 last time but it was just a little to
28:45 the left of this line
28:48 um so the level of importance has gone
28:50 up just a little bit uh from the last
28:51 survey
28:53 I believe the satisfaction rating though
28:55 was uh similar
28:57 and one more question coming
29:01 well um I I've seen surveys also about
29:05 the importance of this or the
29:08 um how uh it's more on people's minds
29:12 now especially with more disasters like
29:15 fires in California
29:16 forest fires and so I think that that
29:18 may also be reflecting a general Trend
29:21 about increased awareness climate change
29:23 that people ranking it as more important
29:26 more just generally yeah
29:29 thank you
29:31 one more yeah thank you um I I don't
29:35 know if this would uh complicate your
29:38 charts or not but uh from my point of
29:41 view it might have been helpful to uh
29:44 give a reference dot in another color to
29:47 show where this particular item was and
29:51 then the blue dot shows where it is so
29:53 that we can kind of get a visual picture
29:55 of of where we're getting better and
29:57 where things are kind of trending I know
29:59 you have those Trends in many of the
30:01 charts but
30:02 um for some of us that are visual
30:03 Learners it might be helpful
30:07 um yeah I mean we could do something
30:09 like that
30:11 the thing you have to weigh is would it
30:13 become too
30:15 messy to read and too cluttered but but
30:17 I would be but I agree that would that's
30:19 yeah that's a good idea and that is
30:21 something that that we could do
30:29 okay
30:32 yeah so this chart has a lot going on
30:33 with it this is for social and economic
30:35 Vitality this was just a longer question
30:37 on the survey
30:39 um you can see in the bottom right hand
30:40 quadrants
30:42 um we have cost of living uh support for
30:45 those in need and then services that
30:47 promote cultural awareness diversity
30:49 inclusion are the highest priorities
30:52 um and those words I believe that those
30:55 were similar to the highest priorities
30:56 in your last survey as well those same
30:58 ones
31:00 for City leadership and services
31:03 um just general value received for local
31:05 tax dollars and fees that's always a
31:07 high priority uh efforts to encourage
31:10 Community engagement then accessibility
31:12 of information about city services and
31:14 programs
31:16 um efforts to engage in diverse
31:18 communities just barely Miss qualities
31:20 of this quadrant do you see it's close
31:22 to the line
31:24 soon when it comes to infrastructure the
31:28 highest priorities are Street repair
31:30 sidewalks Street lighting
31:33 condition of pavement markings on
31:35 streets
31:36 and then the availability of electric
31:37 vehicle charging stations
31:42 when we look at Public Safety
31:45 a number of these areas in this quadrant
31:47 are ones that had a decrease in
31:49 satisfaction since your last survey
31:50 visibility of police in neighborhoods as
31:53 well as commercial retail areas
31:55 shareable efforts to prevent crime
31:57 responsive situations involving
32:00 individuals with cognitive or mental
32:02 challenges it in response to property
32:04 crime
32:07 that is everything that I had just a
32:10 quick recap obviously residents have a
32:12 very positive perception of the city
32:14 there's a lot of examples of that
32:16 throughout the report on satisfaction of
32:19 city services just like last time is
32:21 much higher than other communities uh
32:23 with customer service being one of them
32:25 really one of the many areas that really
32:27 stood out
32:28 overall the level of satisfaction is
32:31 similar to a couple of years ago which
32:33 is a good thing compared to what we've
32:35 seen in other cities
32:37 and then the top overall priorities we
32:40 saw a lot of priorities as we looked at
32:41 the different categories but big picture
32:43 overall traffic flow land use Planning
32:46 and Zoning Street side loss
32:48 infrastructure and police services
32:52 um so with that does anyone have any any
32:54 questions any comments
32:59 okay Chris
33:00 questions Chris this is a sort of a
33:02 methodology question
33:05 um so you did the groupings by you know
33:07 fours and fives were you know good good
33:10 to grade and you know uh ones and two
33:13 twos were bad have you ever used the net
33:15 promoter score which I think provides a
33:17 actually a truer
33:20 view of what people's sentiments are
33:22 because people tend to be pretty easy
33:24 graders
33:25 and net promoter basically says if you
33:28 get a five that's good if you get a one
33:31 two or three that's bad if you're a four
33:33 that's neutral
33:34 um and it it changes I suspect it might
33:37 change the results because I think we're
33:39 painting a Rosier picture for ourselves
33:41 than really exists in the city so
33:45 so anyway just just just a thought if
33:47 you've ever done it but it's it's most
33:48 product marketing people do
33:51 net promoter score versus uh you know
33:53 goods and grades versus you know bads
33:55 and eating waffles so just your thoughts
33:57 on that
33:58 yeah we no we haven't really done that I
34:01 am somewhat familiar with it
34:03 um we do some Transportation studies
34:05 where we experiment with that a little
34:07 bit
34:08 um I'm not too familiar with it because
34:11 I wasn't super involved but it seemed
34:13 like
34:15 I know it just wasn't something that we
34:16 thought we shouldn't necessarily move to
34:18 for these types of surveys uh well it
34:21 really skew up the uh um comparing loss
34:24 to next I mean if you know because it's
34:26 the numbers but
34:30 and I might just do this just for
34:32 Giggles for myself is to do a compare of
34:35 what net promoter score looks like
34:36 because we've got the data so fives are
34:38 promoters
34:39 right there two ones twos and threes are
34:42 detractors
34:43 um it'd be just interesting to see what
34:44 it does the numbers
34:46 yeah yeah and for these types of surveys
34:51 um that I mean that would be probably
34:52 that would be an interesting to take a
34:54 look at but this does seem to be more
34:55 kind of the uh industry standard for for
34:58 satisfaction cities satisfaction surveys
35:00 for City Services yeah sorry yes
35:05 um so 2021 I mean we still do have the
35:09 effects of covid but 2021 there were
35:11 more effects of cobit and I'm wondering
35:14 if you've seen it
35:17 I remember having this question when we
35:19 looked at the 2021 survey about how that
35:22 might affect
35:23 um people's perception of things during
35:25 that survey so I'm wondering if you've
35:26 seen any Trends or things you think we
35:28 should be aware of that you've seen
35:30 across all of the country and all the
35:32 surveys that you you've looked at that
35:34 you think are influenced by
35:37 um by covet and the economic impacts of
35:40 that lockdowns stay home
35:44 yeah um well we have seen just a general
35:47 decrease in satisfaction over the past
35:50 year or two especially
35:52 um but I think that's related to a
35:54 number of things
35:55 um it just seems like in general people
35:57 are are
35:59 angrier more more dissatisfied more
36:02 opinionated with a lot of different
36:03 things there's a lot more angst and just
36:06 tension throughout the country for a
36:07 number of reasons
36:09 um not necessarily cover related anymore
36:11 but really there's a lot of things going
36:15 I would say about 80 of the communities
36:17 we've surveyed over the past six to
36:19 eight months have had uh just an overall
36:22 decrease in satisfaction compared to
36:24 2021 and 2020.
36:26 um so this is as I mentioned this is a
36:29 positive thing really that overall your
36:31 satisfaction ratings are similar to what
36:33 they were a couple years ago obviously
36:35 some specific areas were different
36:37 Police Services where there were
36:39 decreases in a number of areas there but
36:42 that's also a trend that we've seen you
36:44 know Nationwide
36:47 okay
36:50 thank you very much for the presentation
36:52 and all the work um similar to
36:54 councilmember D Michelle's question uh
36:56 there are a lot of responses
36:59 um our answers that end up in the most
37:01 satisfied and the needs most emphasis
37:06 um there are quite a few examples of
37:07 that and I'm just wondering you know how
37:09 we should be is that
37:12 I mean Kentucky thought of in a
37:14 different way or is there kind of a
37:15 standard way so like my initial thought
37:17 was okay maybe it means like you're on
37:19 the right track or maybe it means it's
37:21 I'm satisfied but you can always be
37:23 doing more but
37:25 how should we be thinking about that
37:27 kind of dynamic the overlapping day
37:30 yeah whole example may be like
37:33 um like Police Services
37:35 um the the the satisfaction was
37:37 relatively High uh but it still was an
37:39 area that residents feel is important to
37:41 emphasize
37:42 um and that's actually very common for
37:44 police services in a lot of communities
37:46 um even if it's really almost regardless
37:49 of the satisfaction level with Police
37:51 Services that's always something
37:53 residents feel is important to emphasize
37:55 um which makes it a high priority but
37:58 notice it didn't fall into that bottom
38:00 right hand quadrant because of the
38:01 satisfaction Temple level was really
38:03 high that's really safe for those areas
38:05 and have that combination of low
38:08 satisfaction but also the most important
38:11 um that upper right hand quadrant
38:13 continued emphasis
38:15 um I think of the areas you're talking
38:16 about where the satisfaction is high but
38:18 it's still something residents feel is
38:20 important
38:21 um so they do want you to continue to
38:23 continue to emphasize and maintain the
38:25 level of service for the air items in
38:27 that quadrant
38:32 okay thank you Jason very much
38:37 um I think at this point our questions
38:38 are done so we're just gonna go into a
38:41 little bit of General feedback and
38:43 thoughts on that we've got
38:46 about five-ish minutes maybe 10.
38:51 yeah we'll see we'll see because part of
38:55 this is going to be okay we're receiving
38:57 the
38:58 um Community sentiment through the
39:00 survey and then we're also going to take
39:02 a look at the performance measurement
39:03 again ultimately we're looking down to
39:06 how do we synthesize all of that
39:08 together biennial prioritization
39:11 which is going to take all of those
39:14 inputs together so any general thoughts
39:19 that we want to emphasize
39:22 from all of this
39:24 I just have one more question yeah I
39:27 apologize
39:29 I'm looking at the availability
39:31 availability of affordable quality
39:34 housing
39:36 um and just a question in terms of the
39:38 methodology when we're talking about
39:41 affordable housing are we talking about
39:44 housing that is Affordable for people
39:46 that earn kind of the average
39:50 100 percent uh rate in the city or are
39:54 we talking about affordable housing
39:55 being the supplemental housing at zero
39:58 to thirty percent Ami or zero to 80 Ami
40:02 which affordable housing are did you
40:05 study there
40:07 well we weren't real specific with that
40:09 question I think it was just trying to
40:12 find the question on the survey but I
40:13 believe it was just
40:16 it just had this word there to serve in
40:19 the report availability of affordable
40:21 housing
40:23 so it's just kind of a general
40:25 perceptions question
40:27 um you know for something like that we
40:28 could always run across that and see
40:30 what the results are
40:32 um for at different income levels
40:34 um but really we're just kind of
40:36 touching on that at a broad level we
40:37 didn't get real specific with that
40:40 category
40:41 okay because I think when you when you
40:43 when you say income levels we're not
40:46 necessarily talking about the
40:49 um income level of the people that
40:51 already live here I think we're talking
40:53 about what type of housing we want to
40:55 bring in if it's affordable housing
40:58 that's kind of
41:00 by the state or by the county or or
41:02 government that it's a type of housing
41:05 that's available for people at certain
41:07 income levels that might not be in our
41:10 community yet so I I know it's a
41:12 difficult concept to kind of capture I
41:15 was just wondering how you
41:17 um put that together and that that that
41:19 answer is helpful thank you okay sure
41:22 yeah and that's something you can do
41:24 really your own the whole entire survey
41:26 really just built around that that is
41:27 definitely a complex issue and yeah
41:29 we're really just kind of yeah
41:31 scratching the surface here uh with the
41:33 with that so
41:36 I think it's a really good question and
41:38 I would love to see a crosstab by by
41:40 income and age
41:43 what that looked like because I think
41:45 that would provide some insights because
41:47 I I think everybody's reading that
41:48 question how they want to read that
41:50 question so the the results are probably
41:51 not
41:53 the same across the board so
41:55 let's have something good all right
41:57 awesome
41:59 yeah just uh plus plus one on that and
42:03 there were several areas where I thought
42:05 geodes love to dig deeper into
42:08 affordable housing was was one of them
42:11 um when we talk about traffic flow and
42:14 congestion where I live I'm thinking
42:16 well that's Front Street but maybe if
42:18 you're in the highlands you're thinking
42:19 well that's you know the and there are
42:22 Geographic maps for that that were added
42:24 a little later
42:26 okay yeah but at any rate there were you
42:30 know quality the how we're supporting
42:32 people
42:33 um I forget the exact wording but how
42:35 are we supporting people in poverty
42:37 basically again there's a lot that we're
42:40 doing we've done we're doing a lot more
42:42 now that we were two years ago so to dig
42:45 down in that well what are people seeing
42:47 that they think we're not doing enough
42:49 there was a lot of those Broadband
42:51 questions that I thought you'd be great
42:53 to have a focus group or it'd be great
42:55 to just go and talk to people and find
42:57 out well just a little bit more you know
42:59 what exactly are you talking about
43:01 because it's hard to Target things on
43:03 this great big broad issues landius was
43:05 one where it's like what do you want us
43:07 to do so anyway just disagree
43:12 that was something that I also had was
43:16 looking at the land use planning and
43:17 zoning and dissatisfaction I don't know
43:20 if that means people think there are too
43:22 many apartments or not enough apartments
43:24 or if our code is too difficult to
43:26 understand or that housing is too
43:28 expensive and so that's that's one that
43:31 I struggle with I think also uh for
43:35 those who might not have seen the latest
43:37 update in the packet the comments
43:41 um that we received on there was very
43:45 insightful I thought it was really
43:46 interesting to see how many people still
43:48 mentioned that the loss of the S4 press
43:51 was really important so I wonder if it's
43:55 just a side note we should do of the
43:58 newsletter and maybe increase
43:59 information that's included there
44:01 because it really seems like people want
44:03 to be more connected
44:07 city services
44:11 on General thoughts
44:14 yeah
44:17 uh well I think there's a lot of really
44:19 good things that I wanted to make sure
44:21 to see that off the bat and also the
44:25 city services so all of the city staff
44:27 that have a great job with customer
44:28 service that leaked out which is great
44:31 and thank you to all the hard work being
44:33 City staff for that
44:35 I I think for me communication and
44:39 engagement I don't know if it's a
44:41 newsletter because the newsletter I
44:43 don't think is getting the message out
44:45 to everyone on what we're doing with a
44:48 number of areas so I think maybe we need
44:50 to try other ways of getting that
44:52 information out but
44:54 that seems to be a through line on a
44:58 number of topics in the survey
45:02 um I think we could more on
45:05 communication on what we are doing for
45:06 Public Safety
45:08 um and more information about what
45:11 people can do to
45:13 protect their
45:15 property as well is what we're doing
45:17 um on the public safety design with our
45:20 Police Department as well as all the
45:22 good work that we're doing with the
45:23 human services department and in
45:25 connection with the police and then just
45:27 make sure to get the word out about all
45:28 of that
45:30 um I also think there's a big
45:31 opportunity here to move in information
45:34 about what we're doing on the climate
45:37 change right I think people are I agree
45:39 on that was that people are increasingly
45:42 finding that imported and recognizing
45:45 the importance of that I think that's
45:47 also reflected in National surveys and
45:50 um surveys across the board that is
45:53 growing people are growing nowhere so
45:55 how important that is and we are good we
45:58 have done a lot in that area so I think
46:00 communicating about that and also
46:01 communicating about
46:04 both Public Safety and climate change
46:06 one of the overlapping concerns are
46:08 disaster preparedness
46:11 um so fire you know we're right we have
46:13 a lot of neighborhoods right at the
46:14 interface between the Wildland and the
46:16 urban areas so we could really I think
46:18 do a lot more communication around with
46:20 our emergency preparedness manager new
46:23 staff member a lot more communication
46:25 around how to prepare for all of that so
46:28 that was really my
46:30 my the theme that jumped out to me is
46:33 that we're doing a lot of
46:35 work in a lot of these theories that
46:37 people feel are opportunities for
46:39 improvement and a lot of it could be
46:41 improved
46:43 um if we communicate more and engage
46:46 more on maybe in social media and maybe
46:47 we need to try different ways of getting
46:49 this information out to people because
46:52 I think we do have some methods but
46:55 um you know we're about to opportunity
46:58 foreign
47:04 two things that I noticed that I
47:07 interpret as people noticing our efforts
47:10 or changes in our services we saw
47:14 significant improvements in the areas of
47:16 equity and diversity Equity inclusion
47:18 any of those it showed that people are
47:21 much more satisfied and I think we can
47:23 see that having created the equity
47:25 exhibition and Tech and talking a lot
47:26 about more about that
47:28 University is important the other thing
47:31 is people expressed a decrease in
47:36 visibility of police in neighborhoods
47:38 and Commercial areas and honestly for me
47:41 that is actually pretty positive because
47:44 it says when we had to consolidate our
47:47 police existing people in with training
47:50 people and there were fewer vehicles on
47:53 people noticed that and now that we're
47:55 able to split out and we have those
47:57 people trained up in their own Vehicles
47:59 they're also going to notice that
48:02 um so from my perspective that that
48:04 shows that people were paying attention
48:06 to those areas I also wanted to note uh
48:10 the relatively High number of people
48:12 that are telecommuting 21 which was down
48:15 from 25 in 2021 but still stronger than
48:19 I think we anticipated and then also the
48:22 new questions on electric vehicle
48:24 ownership at 14 with 27 interested so
48:28 there's a lot of really useful
48:30 interesting information in here
48:35 so Dale is there anything else you
48:37 wanted to highlight
48:39 you you all touched on some of the the I
48:42 would say both questions I think
48:44 specifically around this uh this this
48:46 survey instrument is meant to give us
48:48 broad strokes but isn't necessarily
48:50 meant to tell us some of the specifics I
48:52 think the specifics customer Joe that
48:54 you brought over I'm like what when you
48:55 say affordable housing what do people
48:57 mean what do they think I think similar
48:59 councilmember D Michelle you raise a
49:01 similar point right like what is this
49:03 really asking and how are people really
49:05 interpreting it and I think one thing
49:07 that wasn't mentioned in this report but
49:09 it's good to know is that we asked
49:11 respondents if they're willing to be
49:12 followed up with
49:14 um for a focus group conversation or
49:16 something like that and so there is
49:17 potential to do that to keep the
49:20 conversations going so yeah
49:23 um just a odd follow-up I know we did
49:25 the statistically valid random sample
49:29 study and that's what we're looking at
49:30 we also did the blasted out did you see
49:33 um anything where the results radically
49:35 different or similar or have you looked
49:36 at them how I haven't looked at them yet
49:38 we kept the survey open as long as we
49:41 could uh Jason probably has the final
49:43 number but we got an additional over 200
49:45 surveys those surveys will likely Trend
49:50 um a certain way demographically that is
49:52 not necessarily representative of the
49:54 community
49:55 but we'll take a look at those Jason
49:58 will be sending me the raw data files
50:00 file for both the statistically valid
50:01 and the General survey and so we'll be
50:03 able to do some of that crosstab
50:05 analysis and also compare the two
50:08 Jason I don't know if you have anything
50:10 you want to add on that
50:12 Yeah well yeah you covered it well Dale
50:14 um yeah we're processing those general
50:16 public survey results now so we should
50:18 have those available by the middle of
50:20 next week
50:21 um I don't know if I have the very final
50:23 number yet but it was over 200 to
50:25 completed surveys which is a which is a
50:27 really high number um definitely much
50:29 higher than we can also see so people
50:31 were definitely interested
50:34 the other thing I was going to mention
50:35 is that we're also updating the
50:36 dashboard this is back to the
50:38 statistically valid survey data
50:41 um so that'll allow you to really dig
50:43 deeper into the results of some of the
50:44 ways you've talked about it's running
50:45 the crosstabs we can run them as well
50:48 separately but then also on your own if
50:49 you wanted to you could run across tabs
50:51 compare the results of 2021 which are
50:54 some of that in the reports but it'll
50:55 even be a little bit easier to access
50:57 that with the dashboard so that it's
50:59 actually rain in the next couple of
51:01 weeks we're working on that now as well
51:04 thanks Jason great uh Farm Victoria or
51:07 Victory okay ready for you well I'm not
51:09 saying anything but uh the people that
51:12 choose adopt to follow up if you
51:15 followed up that may SKU yeah yes to a
51:17 certain demographics
51:19 be wary of that like yeah just uh and
51:24 again it was a wonderful survey and lots
51:26 of good data it was just I you could
51:28 spend hours reading through it
51:30 um I wasn't concerned about how are we
51:33 reaching out to people who are
51:34 non-english speakers and so just a
51:37 thought for the future I know that right
51:39 that's hard work I know it's hard work
51:40 to to get those people to to participate
51:43 but perhaps
51:45 um when we're getting ready for the next
51:46 survey bring the equity board again and
51:49 see if they could help us uh with how to
51:51 reach out to uh those two communities
51:55 all right yep
51:58 um just one more thing I wanted to add
52:00 that I thought was interesting
52:03 um looking at the slides for um
52:06 one of the parts of the report that have
52:07 to do with annual household income and
52:10 also housing costs and then just looking
52:13 at Census Data um the annual median
52:16 income of 120
52:18 000 a year is what it is for hearing a
52:21 circle offer household income which is
52:23 close to how it showed up
52:27 um survey and you know just knowing that
52:29 a cost partner household date household
52:31 pays more than 30 of their total
52:33 household income on housing
52:36 um at ten thousand dollars a month and
52:38 there's around 50 of respondents are
52:41 saying that their costs are their
52:43 housing costs which of course would
52:44 check out differently it's just an
52:45 average but
52:46 um I think that's considering something
52:48 that we need to okay be mindful of and
52:51 think about as we approach
52:55 maybe I'll bring that up again later
52:57 again just an interesting experience
52:59 foreign
53:06 much appreciated always tons of useful
53:10 information on all of that I think we're
53:13 gonna take our five minute break and
53:15 then come back for our lead performance
53:17 measurement conversation great great
53:19 thank you thanks everyone
53:21 thank you Jason
53:38 okay
53:45 thanks everybody fantastic okay so we
53:50 are coming back um from our break
53:52 switching from Community perception and
53:55 Survey to data data data internal all of
54:00 the things so Dale there's your your gig
54:05 indeed
54:08 so now we've got a little bit of an
54:10 understanding of how residents feel
54:13 we want to take a look down from that
54:16 height of those high level indicators
54:18 so what are we doing and producing as a
54:22 city organization that corresponds to
54:24 that experience that's the purpose of
54:26 our performance measurement plan
54:28 how well are we doing those things
54:31 how effectively are we producing them
54:33 whether that's programs activities or
54:37 services
54:39 um as
54:41 outlined in the performance measurement
54:43 plan and in the memo in your packet for
54:46 today performance measurement is I think
54:49 most simply put the process of
54:51 collecting analyzing and Reporting on
54:53 data and information about what an
54:56 organization does how well it does it
54:59 and how that impacts broader social
55:01 condition
55:02 so it's a tool to help us evaluate the
55:05 quantity the quality
55:07 the effectiveness of what we do
55:09 essentially what are we doing
55:12 how well are we doing it and what is it
55:14 leading to
55:15 I mean I would add how do you know that
55:18 we're doing it well
55:21 another thing that was outlined in the
55:24 performance update in your packet
55:26 was that we hit some significant
55:28 milestones in 2022 for our performance
55:30 measurement plan
55:32 we have a hundred percent of the data
55:34 for our performance measures either
55:36 submitted or with planned submission for
55:38 this year so as you all know there's
55:41 some data that we get from other
55:43 organizations whether that's psrc or
55:45 snap transit or washdot and some of that
55:48 data comes on a delay so it's not ready
55:50 for us in the first quarter because
55:52 they're still looking at two quarters
55:53 ago but by the end of this year we will
55:55 have a hundred percent of data for all
55:58 of our 2022 measures
56:00 we've also reduced the number of
56:02 measures that have a goal or a Target
56:04 that's to be determined from 18 in 2019
56:08 to only five in 2022 as of right now and
56:12 I would add it'll look more closely like
56:14 to will be TBD
56:16 um the reason there are five that are
56:17 TBD years that we're waiting for some of
56:19 that data so you we can't know if we hit
56:20 the target or the goal until we capped
56:22 the data itself
56:24 and that we saw a particular strength
56:26 um in our infrastructure environmental
56:29 stewardship and social and economic
56:31 Vitality equal areas on our measurement
56:33 on our the data on our measures and our
56:35 performance and we saw some progress
56:37 that I think was notable in City
56:38 leadership services
56:41 simply put at this point in time we have
56:44 Clarity on how we're doing and now we
56:47 need to focus on improving how we're
56:49 doing
56:50 this likely entails departments
56:52 analyzing the root causes for the
56:54 performance
56:55 um and making some changes to our
56:57 approach for certain elements of our
56:59 work
57:00 it also might be worth considering
57:02 whether some of the targets are the
57:05 appropriate targets so we set some of
57:07 these Targets in 2020 based either on
57:10 2019 and and pre-2019 data or based on
57:15 just best thinking at the time there
57:17 were there were measures for which we
57:18 had never gathered Data before and so I
57:21 was really thinking like ah it seems
57:22 like we probably think 60 of people
57:25 should be satisfied
57:27 um maybe it's time to revisit those
57:28 targets and think about whether or not
57:29 they should be different
57:31 um I expect land use will be a category
57:33 that we want to talk about
57:35 it also invites us to consider at this
57:37 particular juncture if we're measuring
57:40 the right outputs
57:42 to influence the desired change in our
57:45 outcomes
57:47 as outlined in the memo so this should
57:49 be a familiar image up here uh
57:52 performance measures can often be sorted
57:54 into four categories inputs actions
57:57 outputs and outcomes
57:59 say it would be impact
58:03 our work is seriously ourselves
58:07 within outcomes we have three categories
58:09 I think this is often overlooked that
58:11 there are outcomes we expect to see more
58:15 immediately
58:16 so usually the knowledge of things we've
58:18 talked a lot today about education and
58:20 people having the knowledge of things
58:22 that's often a short-term
58:24 outcome of the programs that we put in
58:27 place and that we execute medium-term
58:29 outcomes so usually Behavior or
58:31 sentiment that's our our community
58:33 survey and long-term outcomes so we're
58:35 thinking about the social or economic
58:37 impact in our community broadly
58:43 inputs and actions are the planned work
58:46 they're the resources that we have and
58:48 what we do with those resources
58:51 outputs and outcomes are the results of
58:55 our work the products and the knowledge
58:58 we create the community sentimentally
59:00 influence the social and economic
59:02 condition that we support our work
59:05 our plan
59:07 we are rich in outputs and long-term
59:11 outcomes
59:13 we measure a lot of those
59:16 and while this framework is simple this
59:19 is a simple way to think about this uh
59:21 everyone here knows that how challenging
59:24 social how challenging and complex
59:26 social changes so it's not as simple as
59:28 this framework right here
59:30 our government is one albeit a very
59:33 significant but one actor in creating
59:36 some of the social and economic reality
59:38 that we experience however understanding
59:41 that there's a connection between what
59:43 we invest and what we do
59:46 what we immediately produce and what
59:48 people experience
59:49 that's important we have to think that
59:52 through line all the way through to know
59:54 if what we're doing is having the
59:56 intended impact
59:57 if we don't have a clear theory of the
59:59 link between these indicators then we
1:00:02 could be doing a lot of work and frankly
1:00:03 we could be doing a lot of work very
1:00:05 well but it can be headed in a Direction
1:00:07 that's not our identity
1:00:10 I think it's important to know and I
1:00:11 know this was mentioned in the in the
1:00:12 materials for today establishing a
1:00:15 trending performance even at the output
1:00:17 level can take years
1:00:19 um a handful of years especially we
1:00:22 adopted our performance plan in the
1:00:24 middle of a pandemic
1:00:27 um our Baseline we might not actually
1:00:28 really know our Baseline currently
1:00:31 and our true Baseline might be shifting
1:00:33 a little bit but that shouldn't mean
1:00:36 that we don't take time to ask ourselves
1:00:38 are we measuring the right stuff
1:00:41 so oh the memo also outlines some
1:00:43 significant gaps and I know you saw in
1:00:45 the memo um
1:00:47 a model like this for each of our goal
1:00:49 areas and we don't measure a lot of
1:00:52 short-term outcomes they're only a
1:00:53 handful of them that we look at
1:00:55 um it just makes sense short-term
1:00:57 outcomes are often program level
1:00:58 outcomes
1:01:00 they measure the near-term result that
1:01:01 we expect to see from a particular
1:01:03 program I think a great example is our
1:01:06 community Port
1:01:07 that program is specifically tracking
1:01:10 the number of graduates with the
1:01:12 intention of reducing the contact those
1:01:15 individuals have with the justice system
1:01:17 following their experience
1:01:19 we're looking at the recidivism rate
1:01:21 we're looking for the recidivism rate to
1:01:23 decrease
1:01:24 but we're probably not saying hey having
1:01:26 a community court is going to be the
1:01:27 receipt minimum rate is going to lower
1:01:28 for everyone that touches the justice
1:01:30 system
1:01:31 it's really going to focus on the
1:01:32 recidivism rate for just that group and
1:01:35 that's a short-term outcome that that
1:01:37 program is leading us on the path at
1:01:39 hopefully long term we would see a
1:01:41 reduced recidivism rate for all members
1:01:44 of our broader community
1:01:47 that said
1:01:49 our data-driven decision-making team
1:01:51 we're going to have to talk about
1:01:53 more fun and easy to say name it's not
1:01:55 an acronym
1:01:57 um we'll be working with departments as
1:01:59 part of our partnership with what works
1:02:01 cities to identify programs align to our
1:02:04 medium and long-term outcomes and
1:02:06 determine some of those short-term
1:02:08 program outcomes that we can measure
1:02:10 but there is another key question I
1:02:14 think that this particular group now
1:02:15 having immersed ourselves in the
1:02:17 community survey is set up to consider
1:02:21 um and that is uh are we measuring the
1:02:24 right outputs are we measuring the right
1:02:27 stuff that we are doing aligned to our
1:02:29 medium and long-term outcome goals
1:02:32 it's often said and I should probably
1:02:34 have found out who to attribute this
1:02:36 quote to but since I won't quote it
1:02:38 directly I'm going to say it's okay
1:02:40 um you pay attention to what you measure
1:02:43 and if we're not measuring something and
1:02:47 not reporting it we're potentially not
1:02:49 putting the attention on it that we
1:02:52 should to improve and to see the
1:02:56 experience improve for our residents
1:02:59 with that in mind
1:03:01 um I'm going to stop talking soon uh and
1:03:04 I want to open for questions but also
1:03:07 the plan discussion for today
1:03:09 are we measuring and Reporting the right
1:03:11 outputs aligned to our medium and
1:03:12 long-term goals
1:03:14 for each goal area
1:03:16 and our and um if not what output
1:03:20 measures would be a better indicator
1:03:21 that we're doing the right work
1:03:24 and that we're doing that right work
1:03:25 well in alignment
1:03:27 with our vision for the city
1:03:30 um pause there
1:03:33 so I'm going to start on the council
1:03:35 side and just say first of all I think
1:03:39 the thing that
1:03:40 we may want to
1:03:42 recognize with this performance
1:03:44 measurement program is how far we've
1:03:47 how amazing it is to be shifting from a
1:03:52 perspective of hey can we please get the
1:03:55 data can we please get the data can we
1:03:57 please get complete data to oh my
1:04:01 goodness we have data now what do we do
1:04:05 with that
1:04:06 and so I want to celebrate maybe a shift
1:04:11 in perspective
1:04:13 and recognize the success of the program
1:04:17 so far in getting us to this point
1:04:21 but I think being able to say okay
1:04:26 now as we're looking at this
1:04:29 did we did we see anything in the
1:04:32 community survey that
1:04:35 identify opportunities for improvement
1:04:38 but maybe lacked some related output
1:04:43 measures is there anything we saw there
1:04:46 this is a starting point of discussion
1:04:50 questions what's missing where are the
1:04:55 okay buddy
1:04:57 Chris
1:04:58 I'm not sure that I have an answer to
1:05:00 your question at all but I but it's it's
1:05:02 fun some some thinking on my part which
1:05:06 um kind of looking at this track of it
1:05:08 starts with the survey and we get some
1:05:10 ideas of where we need to focus our
1:05:12 attention and then we come up with some
1:05:14 stuff to do
1:05:16 um and then how do we
1:05:17 so we've got kind of our ongoing uh
1:05:20 performance measures love them to death
1:05:21 but if we say hey we're going to do an
1:05:25 education program around trafficking you
1:05:28 know topical and congestion how do we
1:05:31 measure the effectiveness of that
1:05:33 particular initiative on on the result
1:05:37 which is the long-term outcome or maybe
1:05:39 medium-term outcome of people think that
1:05:42 it's easier to get around town or you
1:05:44 know or we we do a a sidewalk program on
1:05:47 Scott squawk mountain and all of a
1:05:48 sudden we now can track the long-term
1:05:51 outcome and we see that there's a dark
1:05:52 blue box up on squawk Mountain instead
1:05:54 of a light blue box so anyway so kind of
1:05:56 thinking about our out
1:05:59 I I loved your thing about inputs
1:06:02 um outputs and then the three stages of
1:06:05 outcomes which I've never seen before
1:06:06 but I really like that but I think it's
1:06:07 interesting to think about as we do
1:06:09 stuff as a result of the survey and as a
1:06:12 result of our planning how do we measure
1:06:14 those specific things versus just uh
1:06:17 business as usual kind of measures that
1:06:18 we have that have kind of a longer term
1:06:20 run-on
1:06:22 Bill do you want to talk about
1:06:24 we kind of talked about project and
1:06:26 program specific measurements and what
1:06:28 you're going to be doing this year for
1:06:30 that area without going I have tons of
1:06:33 uh if you want any background reading
1:06:35 you let me know so without going too
1:06:38 deeply into theoretically it's all of
1:06:40 that I totally agree I think that we
1:06:43 should absolutely be identifying with
1:06:45 each program we launch
1:06:47 what we wanted to accomplish and we're
1:06:50 that having staff say okay this is the
1:06:52 this is what we're going to track I
1:06:54 think some good examples of that besides
1:06:55 Community core I think our homeless
1:06:57 outreach program does a really good job
1:06:59 of that you can see the dashboard that
1:07:01 they have I mean that stated that even
1:07:03 before that dashboard existed they said
1:07:05 our North Star is people permanently
1:07:07 housed and maintaining housing and
1:07:10 here's what we think we can do that's
1:07:11 going to impact that so they have that
1:07:13 implicit theory of like
1:07:15 here are the actions we're taking
1:07:18 and they're tracking the number of
1:07:20 interactions the number of goals that
1:07:22 are achieved by the folks they interact
1:07:24 with and the hope is that they are
1:07:27 seeing and they're constantly getting a
1:07:29 clearer idea of that theory for that
1:07:32 program to be success so I think it's
1:07:34 it's about identifying what are the
1:07:35 programs that we think are the things
1:07:39 yeah yeah no and I I think um love that
1:07:43 love that to Pieces but and because we
1:07:45 do things that just don't work I mean
1:07:47 and so and the hardest thing in the
1:07:49 world putting the government is to stop
1:07:50 doing something you started so that's
1:07:53 where the the data is helpful it's just
1:07:55 like you know we're doing a whatever
1:07:57 program and
1:07:58 and it just absolutely not moving the
1:08:01 needle well let's try something new and
1:08:03 let's stop doing that because we have
1:08:04 limited resources so so I think that the
1:08:06 data is is probably the only way if you
1:08:08 can ever
1:08:09 kind of scroll up the courage to stop
1:08:11 doing stuff
1:08:12 absolutely thank you I was just one
1:08:15 follow-up there and you've seen them do
1:08:17 that you've seen them change their
1:08:19 approach or evolve their approach so
1:08:21 originally just taking referrals from
1:08:23 ipd maybe we should be approaching this
1:08:26 differently we've seen a lot of
1:08:28 innovation happen within that program as
1:08:29 a result of having that constant data
1:08:31 inflow so I think that's very well
1:08:33 focused
1:08:34 okay okay
1:08:37 uh yes really great to see all of this
1:08:40 um so if the question was what is this
1:08:43 thing or part of this question is what's
1:08:45 missing I think
1:08:46 um in looking at it with the short-term
1:08:49 dhri long term which is a helpful layout
1:08:52 the short term has four of the states
1:08:55 that don't have any any measures so
1:08:58 that's the only one actually I was just
1:09:00 double checking so that's the only one
1:09:02 where we don't have any measures is in
1:09:04 those short terms in that it's in the
1:09:05 majority of our areas so I think between
1:09:09 that and like Community survey
1:09:12 emphasizing the need for communication
1:09:15 which is the near-term the communication
1:09:18 and awareness is generally the near-term
1:09:20 output that we need to both have
1:09:23 measures for that and then also ramp up
1:09:29 fantastic uh Zach
1:09:32 thank you
1:09:38 um I was able to kind of crosswalk some
1:09:41 of the most that needs most emphasis
1:09:43 areas from the community surveyed with
1:09:45 outputs so I went through like each
1:09:47 category to see okay do the needs most
1:09:49 Ephesus areas align with albums that we
1:09:52 currently have documented and then
1:09:54 trying to identify kind of noticeable
1:09:59 and you know there are probably some
1:10:00 internal measures that may might better
1:10:02 fit um what we're seeing from the
1:10:04 community survey and I think there's
1:10:05 probably some value in taking your
1:10:07 potential essentially changing outputs
1:10:09 or adding outputs to align with how the
1:10:11 community is thinking about things
1:10:12 through this community survey but again
1:10:15 this is also just kind of a thought
1:10:17 exercise and I'll throw it out there we
1:10:18 don't have to necessarily do anything
1:10:19 with it either so like for example uh
1:10:22 within Mobility traffic calming measures
1:10:24 and neighborhoods is identified and
1:10:26 that's missing kind of an Associated
1:10:28 output
1:10:30 um within growth and I'm having within
1:10:33 growth and development how well this was
1:10:35 planning for future growth is missing an
1:10:37 output and also
1:10:39 um it'd be kind of unclear or
1:10:40 challenging to measure that when we'd
1:10:42 have we definitely have to think through
1:10:45 through that with um also within growth
1:10:48 and development availability and
1:10:49 affordable housing uh is missing but
1:10:51 comprehensive output now there we have
1:10:54 an output for new affordable housing
1:10:57 units created we don't necessarily have
1:10:58 one that represents all formal housing
1:11:01 at some definition
1:11:04 um within infrastructure
1:11:07 um condition of sidewalks is missing a
1:11:10 similar
1:11:12 um output but we have pavement index
1:11:15 payment that's whatever it's called
1:11:17 um but we don't have a similar one for
1:11:20 um sidewalks and that was identified as
1:11:22 it needs most emphasis
1:11:25 um within environmental stewardship
1:11:28 quality of water including streams lakes
1:11:31 and Wetland environments pops up and we
1:11:34 don't have a way at least on the
1:11:37 performance dashboard of kind of
1:11:38 measuring
1:11:40 um any success based on whatever we're
1:11:42 doing here at City Air
1:11:47 or more within social and economic
1:11:50 Vitality cost of living in Issaquah you
1:11:52 know this one always this one always
1:11:53 pops up as it needs most emphasis and we
1:11:56 don't really have a very good way of
1:12:00 or I should say a comprehensive way of
1:12:02 measuring
1:12:04 um how this could change based on city
1:12:06 actions
1:12:07 um in there so that might be worth kind
1:12:09 of thinking through
1:12:11 um in the same area support for those in
1:12:14 need is also a challenging
1:12:18 um challenging to measure we have a
1:12:19 number of Human Services Program
1:12:20 beneficiaries supported through safe
1:12:22 funding and then percentage of Human
1:12:26 Services Partners achieving one or more
1:12:28 of their goals that kind of
1:12:33 alliance with that but we might need to
1:12:36 think through I don't know there might
1:12:37 be value in thinking through
1:12:40 um what are the other measures that we
1:12:41 have although at the end of the day
1:12:44 um because I think support for those in
1:12:45 need could be a lot of things it could
1:12:48 um how we
1:12:50 support our non-profits in align in
1:12:54 alignment with our North Star the Human
1:12:56 Services strategic plan it also could
1:12:58 mean the direct number of people that
1:13:01 were connected in crisis or experiencing
1:13:05 homelessness or something like that so
1:13:07 um and I know we collect that data a
1:13:10 homelessness dashboard as well but might
1:13:13 be worth thinking through how we measure
1:13:14 that kind of in terms of the performance
1:13:16 of C programs
1:13:19 um within City leadership and services
1:13:21 uh City efforts and encouraging
1:13:23 Community engagement
1:13:25 um is missing an output to interestingly
1:13:28 this Rose as an eastmost emphasis from
1:13:30 the community and it might be worth
1:13:32 thinking through kind of a board of ways
1:13:35 how do we measure that and
1:13:37 um what are
1:13:39 you know what given our and you
1:13:42 mentioned Theory like given our um like
1:13:45 Suite of
1:13:47 programs that we have to engage with the
1:13:50 community kind of like what is our
1:13:51 program Theory there are you thinking
1:13:53 that and actually a lot of like
1:13:55 councilman Brothers like did day to
1:13:57 night you know tell us in one direction
1:13:59 that you know we need to do something or
1:14:01 not do something
1:14:02 um in another sense the data could also
1:14:04 say okay this is an area where we need
1:14:07 to examine the program Theory
1:14:09 and understand the assumptions so like
1:14:12 in logic models and I always learned it
1:14:14 as activities instead of actions are
1:14:15 like impacts instead of long-term
1:14:17 outcomes but in between those they're
1:14:20 there are invisible arrows in their
1:14:22 assumptions are built into there that
1:14:24 say okay this action will get us this
1:14:26 output that's less of an assumption but
1:14:27 and this output means this outcome or
1:14:30 short-term outcome leads to this
1:14:32 medium-term outcome there are like
1:14:33 assumptions based into there so
1:14:34 depending on what the data is telling us
1:14:36 it might say okay we need to take a step
1:14:38 back and evaluate this program Theory
1:14:40 and say is this all making sense on its
1:14:45 within Public Safety response to
1:14:48 property crime is kind of challenging to
1:14:51 measure too uh you know we got data from
1:14:53 please review just a few years
1:14:58 um about potentially the reduction of
1:15:00 profiting time happening right now but
1:15:03 number of property crimes and response
1:15:07 to property crimes
1:15:09 um aren't necessarily perfectly aligned
1:15:12 um this is definitely an area that that
1:15:15 needs emphasis based on community
1:15:17 feedback so that would be interesting to
1:15:20 Think Through how do we measure that and
1:15:22 then more generally has been brought up
1:15:23 already when people respond and say that
1:15:27 land use Planning and Zoning is
1:15:30 he needs answers I have no clue there
1:15:33 are no earthly idea what that means
1:15:34 because everyone is approaching this
1:15:36 differently in terms of what that means
1:15:38 to them
1:15:39 um and there's no kind of shared
1:15:41 definition of what that means when you
1:15:43 take the survey so that's definitely
1:15:45 missing an output and it's not clear
1:15:47 um anyways those are just kind of some
1:15:49 things when I kind of cross-bought
1:15:51 performance dashboard computer that
1:15:53 popped out at me as potentially areas
1:15:55 for further discussion
1:15:57 the upwards
1:16:01 concept of crosswalking that are we
1:16:03 trying to accomplish or what is a
1:16:05 community seeing and are we measuring it
1:16:06 Russell
1:16:09 thank you my analysis is not as detailed
1:16:12 as Deputy president Falls so
1:16:14 congratulations on putting up here that
1:16:16 was fantastic
1:16:16 [Music]
1:16:18 um uh Dale just to get back to some of
1:16:20 your questions of Are We measuring the
1:16:21 right things in terms of the food bank
1:16:23 number
1:16:24 um I I at least recognize it's not
1:16:26 something that we can control but it's
1:16:28 an important measure of of need in our
1:16:30 community and I hope that we would keep
1:16:32 that in there secondly the debt per
1:16:35 capita question that you've had I think
1:16:37 it's important to still keep that in
1:16:38 even though it varies by councils and
1:16:40 what they do cities often compete with
1:16:43 one another to say our debt per capita
1:16:45 is lower than others and use it as a as
1:16:47 a way to say their city is better than
1:16:49 others and we can you know if our
1:16:51 measure is high we can certainly justify
1:16:53 it if it's low it's certainly helpful in
1:16:55 our conversations
1:16:56 next on page five uh your affordable
1:16:59 housing
1:17:01 measure there same
1:17:04 comment that was made before in terms of
1:17:06 breaking it down by 0 to 30 Ami
1:17:09 um some of the measures that the
1:17:10 affordable housing Council uses uh
1:17:12 Deputy excuse me council president wall
1:17:14 serves on that uh committee uh having
1:17:17 those measures match up with the
1:17:19 measures that we use might be a helpful
1:17:20 Apples to Apples comparison just so
1:17:22 we're using the same kind of data that
1:17:24 King counties using might be helpful
1:17:27 finally building on Council raise
1:17:29 comment permits would be my category of
1:17:33 doing something uh might have changed
1:17:36 the results in a positive or negative
1:17:38 way that we kind of need to track we
1:17:39 opened our permit center after covet
1:17:43 kind of receded did that have a
1:17:45 measurable impact on the number of
1:17:47 permits that we were able to get done or
1:17:49 the timing of those or didn't have no
1:17:51 impact at all we've heard anecdotal
1:17:53 stories about King County not being open
1:17:57 and the assessor's office or the other
1:18:00 office is not being open and taking
1:18:01 months to do permits by opening our
1:18:04 permit Center did we provide even a
1:18:06 higher level of service and better
1:18:07 quality service uh for uh people in our
1:18:11 community so let's be comments I have
1:18:13 advice
1:18:15 I'll just ask someone
1:18:20 some of the jurors that are appropriated
1:18:21 more appropriate as internal data rather
1:18:25 than dashboard items meaning do they not
1:18:27 kind of create that flow between
1:18:30 here's our inputs and our activities and
1:18:34 here's a desired outcome
1:18:36 of another kind of discussion question
1:18:40 or point is we're kind of at the point
1:18:42 where we have the data and so how do we
1:18:47 as a council want to shift and look at
1:18:50 what the data says about our progress
1:18:52 policies is there anything we need in
1:18:55 order to utilize this data and make
1:18:58 assessments
1:18:59 and then I will just hearken my best
1:19:03 Connie impression but what does success
1:19:05 look like
1:19:07 um I think that is an important element
1:19:10 now that we are at this point in data
1:19:14 collection
1:19:16 what does that success look like
1:19:20 Russell I have kind of another hopefully
1:19:23 it might answer a little bit of the
1:19:25 question there but just another item
1:19:26 that popped into my mind in terms of on
1:19:29 page six we're talking about the
1:19:30 percentage of materials diverted from
1:19:33 the landfill it's a 70 diversion rate
1:19:37 um it might be helpful for us to
1:19:40 consider when we do the 70 diversion
1:19:42 rate that's just the amount that goes
1:19:43 into the green or or blue buckets as
1:19:47 opposed to the garbage bucket
1:19:49 um a statistic that might be a little
1:19:51 hard to get but could be helpful is once
1:19:54 the stuff goes to the recycling place
1:19:55 and once the stuff goes to Cedar Grove
1:19:59 not all of it becomes compost not all
1:20:01 but it's recyclable the rates differ
1:20:03 between 10 to
1:20:06 even 20 percent on the high end in some
1:20:08 communities that also gets put to
1:20:11 garbage so it's a subset of the subset
1:20:14 if you will to get a better a
1:20:17 measurement of diversion if we could get
1:20:19 the number that is the 70 and then an
1:20:22 estimate of what is actually diverted as
1:20:25 opposed to being put to the driver's
1:20:26 system as a secondary
1:20:28 um throw away that may give us a better
1:20:31 picture of what we're actually doing and
1:20:33 achieving
1:20:34 in town
1:20:42 I will let's see
1:20:46 I think one of the things that I noticed
1:20:49 is that there are certain areas where we
1:20:52 haven't yet established
1:20:54 targets and there were things like car
1:20:56 travel time where the data is relatively
1:21:00 um what I'm wondering from the
1:21:01 administration is when we're going to
1:21:04 have a chance to establish some of those
1:21:06 targets and whether we might also pair
1:21:08 it with this conversation about
1:21:11 and we set these targets now we have
1:21:13 enough data or lose the right targets
1:21:17 because one of the things I'm looking at
1:21:19 here is
1:21:21 around 50 of the things we're not eating
1:21:25 our targets and it varies by area
1:21:29 um but is that because we're not doing
1:21:32 as much as we should
1:21:35 or is it because we've set the targets
1:21:38 incorrectly
1:21:39 and so
1:21:41 I I don't think there's an expected
1:21:43 answer right now but maybe the answer is
1:21:46 and we'll come back to you in Q3 and
1:21:49 have a conversation well I mean
1:21:52 did I yeah
1:21:56 these everything we're talking about is
1:21:58 really meant for you to respond to so I
1:22:02 think from the administration standpoint
1:22:03 we're less interested in the finest
1:22:06 defined tuning and more interested in
1:22:09 the Cell Block
1:22:10 because I think they have a lot of data
1:22:13 um what what matters to you
1:22:15 what what do you think office is a
1:22:18 problem and it's a problem because of
1:22:20 what I heard on the surveys problems
1:22:22 with what we're seeing in the dashboard
1:22:23 is a problem because I had a
1:22:25 conversation in the same way last night
1:22:26 I mean it's the Confluence of all this
1:22:29 and that's what uh we really hope to do
1:22:33 and we've got Dale now almost full time
1:22:37 um devoted to this so we're happy to
1:22:38 continue to refine it but for the
1:22:41 administration standpoint the most
1:22:42 important thing about today is the snow
1:22:43 block because as we as we start looking
1:22:47 the future parts of this
1:22:50 um our recommendation would be
1:22:52 there's only so much fine-tuning to do I
1:22:56 mean this applies
1:22:58 not that complicated
1:23:00 um we really the administration wants is
1:23:03 the feedback from you as to what you
1:23:05 think is fine too and I guess it's
1:23:07 whatever you want but we really want is
1:23:10 what's the distillation that you're
1:23:12 making as the elective policy makers of
1:23:15 this community as we look at 24 and
1:23:18 Beyond
1:23:23 that is mostly that next conversation
1:23:26 about
1:23:27 the budget that
1:23:30 but other reasons I
1:23:31 help these targets is because I'm not a
1:23:34 certain how to understand the fact that
1:23:38 we are missing our first permit review
1:23:40 time I don't know whether that is
1:23:43 something we are seeing in all
1:23:45 communities
1:23:46 and it's something that you know or
1:23:50 whether we're trending in a different
1:23:51 direction than other communities I don't
1:23:54 know whether other communities are
1:23:57 establishing different targets and true
1:24:00 some of it could be me just sitting here
1:24:03 saying
1:24:04 I really feel like you're not doing our
1:24:07 first permit Review Time quickly enough
1:24:09 and that's affecting housing prices and
1:24:11 we should be doing more of that
1:24:12 but I think there's also a question of
1:24:15 do we have the right data to make that
1:24:17 decision and some of that comes down to
1:24:19 Trends and are we setting targets
1:24:20 correctly and again I would disagree
1:24:22 with it
1:24:25 because you think it's important is good
1:24:26 enough because you you bring everything
1:24:30 you just set to the table
1:24:32 um again we're happy to do all the
1:24:33 problem but I would not discount at all
1:24:37 he looked at him saying I'm not
1:24:39 comfortable that can that's important
1:24:41 feedback uh that we very much don't care
1:24:44 because then what our hope is that we
1:24:47 will come back to July
1:24:49 you know with the answer or with
1:24:51 observations not necessarily to go point
1:24:55 for point for every measure and say
1:24:58 we're going to move this by five percent
1:24:59 we're going to say we've looked at
1:25:01 community and this is what we're
1:25:03 thinking and we're thinking that yes
1:25:06 this is good there's no this is bad
1:25:07 either additional resources that we need
1:25:09 we need different policies whatever it
1:25:12 may be that's what so I would not
1:25:15 discount if you're looking at it and
1:25:16 saying I'm concerned you want to know
1:25:20 great Victoria Lynn Chris
1:25:24 uh so I think all I think the data and
1:25:29 the way it's presented is great of
1:25:31 course but I also recognize that I
1:25:33 really like data and I'm a data
1:25:34 scientist and I do job and everything
1:25:36 else so I think for me this so what
1:25:38 could be that I like the way on the
1:25:42 Human Services dashboard there's a
1:25:44 narrative that and I think that could
1:25:47 also be maybe strengthened shoe to
1:25:49 include more like you know anonymized
1:25:52 but personal stories because not
1:25:55 everybody's gonna expect with the data
1:25:57 in terms of taking away what I would
1:25:59 take away from it something that says
1:26:00 we're meeting our Human Services targets
1:26:03 because we've had this many
1:26:05 um positive Outreach you know 100
1:26:06 Outreach I think actually like
1:26:08 explaining the impact for one person
1:26:10 will make will resonate more with a lot
1:26:13 of people so I think for me this so what
1:26:16 could be that we do have these targets
1:26:20 um because we need to have targets to
1:26:21 know how we're doing gets done but I
1:26:23 think for the communication which is my
1:26:26 theme of the day I think just framing it
1:26:29 in terms of this is our interpretation
1:26:31 so people don't have to actually
1:26:34 um so people aren't struggling to
1:26:35 connect those dots because
1:26:39 the mountains of data in the in the app
1:26:43 and the portraits and everything I like
1:26:45 them but they're not for everyone so I
1:26:46 think they'll just be like this
1:26:50 the dots for people because we are
1:26:52 seeing in our we have all these programs
1:26:54 and we're we're making progress on one
1:26:57 of them they've got small progress
1:26:58 whether or not we're meeting the target
1:27:01 I I'm serious lessons I think just uh
1:27:04 showing the the progress that we're
1:27:07 making in a way that resonates with
1:27:09 people so they can that participate and
1:27:11 you know
1:27:19 turned on
1:27:20 like Russell throwing his name around
1:27:24 um the first one is um I like this so
1:27:27 what but I also want to go into the now
1:27:29 what you know so so what this is the
1:27:31 problem now what are we going to do
1:27:32 about it but
1:27:33 um I was really inspired by what you
1:27:35 just said uh Victoria and that is
1:27:39 um what we're we may be missing is some
1:27:41 of the why behind the data so when the
1:27:44 data changes why did that happen you
1:27:46 know what's the story behind it I I
1:27:48 remember once I saw a budget book and it
1:27:51 was like
1:27:52 here's the here's the actuals here's the
1:27:55 budget and here's the explanation of why
1:27:58 the budget Naturals are different so
1:28:00 that gives you some insight since like
1:28:02 you know was it because something we did
1:28:04 was it because some external Factor
1:28:05 what's driving the change and so that
1:28:07 the the analysis behind the data may be
1:28:10 more important than the data itself
1:28:16 thank you I'll just add a little bit of
1:28:18 color to my permitting comment that may
1:28:21 help the administration in uh the way
1:28:23 I'm thinking
1:28:25 um I was looking at permitting just to
1:28:26 make sure that we are in line with uh
1:28:28 Senator mullet's new bill 5290 and the
1:28:32 requirements for timing on that and the
1:28:34 penalties that can occur
1:28:35 um if we don't make those timing uh
1:28:37 times to those timing requirements and
1:28:40 as we look at that measure uh and covet
1:28:44 hopefully I'm hoping that our numbers
1:28:46 improved because we had more personal
1:28:48 service and better quality of service on
1:28:50 there but I simply don't know that for a
1:28:52 fact yet
1:28:53 hopefully it helps
1:28:56 right so
1:28:58 are you ready to swing into so what now
1:29:03 and talk through this do you have any
1:29:06 presentation on this or is this more yes
1:29:08 this is all us conversing
1:29:11 great so councilman Hall had put in a
1:29:15 bunch of discussion questions but this
1:29:17 is basically where we take all of the
1:29:20 information from the survey and the
1:29:24 performance measurements what we've
1:29:25 heard in the community what we've
1:29:27 experienced ourselves and go
1:29:30 so what what do we do with all of that
1:29:32 so anything else there is it just
1:29:36 no I'm going to turn it over to the two
1:29:38 of you to lead us in this final or 35
1:29:41 minutes of discussion
1:29:43 wonderful wonderful okay we've got
1:29:45 Barbed and Zach
1:29:48 okay so just a couple of things
1:29:51 um I'm looking at the so we heard that
1:29:55 people want us to pay attention to the
1:29:56 flow of traffic and
1:29:58 and of course in my mind Transit is a
1:30:01 big part of that so I'm looking at the
1:30:03 dashboard and seeing in 2019 we had 3200
1:30:09 transportings and in 2022 we have 1103 I
1:30:14 mean it's dramatically lower we know
1:30:16 what happened we know that that's the
1:30:19 pandemic and also
1:30:21 um the uh we've lost Transit and we have
1:30:26 uh a Safety and Security issue on our
1:30:29 buses uh so we kind of know why those
1:30:32 numbers are so much lower I'm actually
1:30:34 quite shocked that no
1:30:38 that's an annual number that's not a lot
1:30:41 of people getting on buses so I guess
1:30:43 looking at those that data and also the
1:30:46 fact that our people are wanting better
1:30:49 flow I would like us to focus on what we
1:30:54 can do to encourage people to give on
1:30:56 transom
1:30:57 and maybe our Target their our goals is
1:31:02 to at least get back to where we were in
1:31:05 but I would like to pushes further than
1:31:08 that but so uh that's just one and then
1:31:11 the other just a general comment but
1:31:13 we're looking at the numbers for the
1:31:15 food and clothing bank
1:31:17 uh you know once you go up and down and
1:31:20 from what I I thought
1:31:24 you're going back up dramatically uh
1:31:26 this year in 2023.
1:31:29 um you know our if we have a really
1:31:32 economically strong Community those
1:31:35 numbers may be going down
1:31:37 but we always have the question of Are
1:31:39 We reaching all the people who actually
1:31:42 qualify for those services so in some
1:31:45 ways I would say on that in that area I
1:31:48 would still like to know more
1:31:51 um I think the food's only thing does a
1:31:53 fantastic job of reaching people but uh
1:31:57 we've got such a volatile
1:32:00 situation there with so many more people
1:32:03 needing services and not knowing if
1:32:05 we're actually even beginning to reach a
1:32:08 higher percentage of those that actually
1:32:10 need the services really difficult to
1:32:13 figure out so I guess in that area I
1:32:17 would just say let's
1:32:18 let's be more
1:32:20 um let's dig down a little bit deeper
1:32:23 into the data for the food and clothing
1:32:25 Bacons other managements in our social
1:32:28 services again the community says they
1:32:30 want us to do more to support people who
1:32:34 are in need
1:32:35 and so and I think that our Human
1:32:39 Services Group does the fabulous job of
1:32:41 really targeting it and making sure that
1:32:44 we're we're making progress in the right
1:32:45 areas but uh at this point I don't know
1:32:48 if we have enough
1:32:50 if we as a council have enough data to
1:32:52 know exactly what we need to do
1:32:55 additionally to maybe quality has
1:32:58 something to say about that but you know
1:33:00 we've done a lot more in the last three
1:33:03 years than we've ever done I'll say as a
1:33:05 city of what more can we do or how much
1:33:09 more targeted can it be give me my
1:33:12 questions
1:33:14 if I can respond yeah um most resource
1:33:17 providers are Regional services and so
1:33:20 just because this Applause on the name
1:33:22 doesn't mean that 100 are serving is for
1:33:25 Miss colossal I think one of the
1:33:26 challenges they've had I think every
1:33:29 social service is sussing out
1:33:31 those that live here versus those that
1:33:34 are in the area who come here because we
1:33:37 have perhaps more resources available
1:33:39 than where they live right
1:33:42 um so on the uh almost piece I think
1:33:45 we've been able to Target fairly well
1:33:47 and the housing piece of assistance
1:33:51 piece we have things like the food and
1:33:52 clothing bank are just harder that way
1:33:55 um unless we get zip code data
1:33:59 talk with them about that
1:34:01 um so that that I think is is the
1:34:03 challenge
1:34:05 um and then it's where how the resources
1:34:06 come you know and as part of all this
1:34:08 discussion that if there are additional
1:34:11 things that are needed and we don't have
1:34:12 additional resources and where do those
1:34:14 resources come from
1:34:16 um and you know on the social service
1:34:18 side you're right three years ago we
1:34:22 really realized and we have developed
1:34:25 what by the end of this year could be
1:34:27 among the most robust social service
1:34:29 operations of any severe size
1:34:33 and and
1:34:35 we've just kind of found the money and
1:34:37 did it so I think the challenge is going
1:34:40 to be how do we Target on those who live
1:34:43 in some offers those who come here from
1:34:45 other nearby communities has told you
1:35:01 already cross-walked kind of what I
1:35:04 noticed from the dashboard of the survey
1:35:07 um now kind of take a step back of our
1:35:11 budget Investments I think just kind of
1:35:13 generally from zoomed out lens I've seen
1:35:15 alignment with Community priorities that
1:35:16 are coming up from the survey you know
1:35:19 we're hearing a lot of the same things
1:35:22 um some at different emphasis from our
1:35:26 residents that we usually here we've
1:35:28 seen some Target opportunities for
1:35:29 improvement especially around traffic
1:35:31 and boat safety and then like I talked
1:35:35 about earlier there's potentially some
1:35:36 new outputs for measuring consensual
1:35:39 more consistent controlling and very
1:35:42 I'm going to just Echo that's already
1:35:45 Michelle real quick though that is so
1:35:47 very very few resonance we're using
1:35:49 public transit consistently but it
1:35:52 continues to Bubble Up with us it needs
1:35:54 most emphasis ease of public
1:35:57 transportation in Issaquah
1:35:59 um so certainly important to point out
1:36:01 um so I guess just starting what's a
1:36:03 security survey tell us about successes
1:36:05 and whether those are aligned with
1:36:06 budget Investments I'm seeing most of
1:36:10 the things that were in the most
1:36:11 satisfied for each area are aligned with
1:36:14 our budget Investments
1:36:16 um again lots of overlapping most
1:36:19 satisfied in needs most emphasis areas
1:36:22 that indicate to me
1:36:24 um you know keep keep it up keep up with
1:36:27 the good work or it can always be better
1:36:29 kind of attitude
1:36:31 um when it comes to lots more just kind
1:36:35 of digging to go
1:36:37 um with opportunities for improvement
1:36:40 clear there's definitely a desire for
1:36:42 kind of
1:36:43 traffic flow congestion management I see
1:36:47 a lot of this showing up in CIP
1:36:49 obviously which is about to come up
1:36:51 conversations that we're having in
1:36:53 capital financing you bring up Revenue
1:36:54 options so you know we're having those
1:36:56 conversations but also we see
1:36:59 bubbling high up is cost of living in
1:37:02 Issaquah and value lab for tax dollars
1:37:05 so that's going to be an interesting
1:37:06 conversation about how to balance those
1:37:09 two priorities those three priorities
1:37:12 from the community
1:37:14 also things that we've been doing lately
1:37:16 or kind of renewing focus on are things
1:37:19 like roundabouts and urbanization and
1:37:22 ways to make streets feel more urban to
1:37:25 bring down speeds to or to improve
1:37:29 traffic flow when it comes to congestion
1:37:32 management
1:37:33 you know we're doing Regional advocacy
1:37:35 what else can we be doing in that space
1:37:37 is um and I brought up a couple Retreats
1:37:40 ago like what can we be doing with the
1:37:42 county about this road and is that road
1:37:46 well managed in terms of traffic flow
1:37:49 um and how are we having that
1:37:50 conversation with councilmember Perry
1:37:53 um of a Transit and other multimodal
1:37:55 options aligned with our Mobility master
1:37:57 plan we're beginning
1:38:00 um so to do work
1:38:02 um on that
1:38:04 um I was brought up earlier in public
1:38:05 comment too about public education and
1:38:08 just deeper engagement so some of these
1:38:10 things are like
1:38:12 um lots of interest in Walking I was so
1:38:14 happy to see that lots of people walk
1:38:18 um why why do they walk in and you know
1:38:21 some of these things are clearly Bubble
1:38:23 Up the question of okay why what makes
1:38:25 this attractive so we can continue to
1:38:27 make those investments in our community
1:38:29 or change course if we're doing
1:38:31 something wrong
1:38:33 um so those are what I'm seeing under
1:38:35 trap clone congestion management another
1:38:37 clear desire for emphasis
1:38:40 um that comes out of the survey and our
1:38:42 budget priorities Is Well everybody's
1:38:45 land use again as we've talked about
1:38:47 earlier
1:38:48 I'm so unclear to me what this means and
1:38:51 what we need to be doing in the space
1:38:53 with regard to priorities so there's
1:38:54 more work to be done there
1:38:56 um next is Street sidewalk
1:38:58 infrastructure maintenance again another
1:39:01 emphasis that I see pretty aligned with
1:39:04 our budget investments in terms of you
1:39:06 know record Investments and pavement
1:39:08 Management program in the concrete
1:39:10 maintenance program we've been ramping
1:39:13 up a lot of utility maintenance in our
1:39:14 older neighborhoods
1:39:16 um so to me this seems like an area of
1:39:20 um continued emphasis unless we need to
1:39:23 find a dramatic amount of or we need to
1:39:26 find new resources for these effects of
1:39:28 things traffic flow congestion
1:39:29 management when we have to have that
1:39:30 conversation and then of course the
1:39:32 fourth is Police Services
1:39:34 um and you know we've had some successes
1:39:37 here as well
1:39:38 um aligned with this community priority
1:39:40 with regard to Recruitment and Retention
1:39:43 um focus the new crime data coming in
1:39:45 showing some better outcomes but again
1:39:48 an area that we need to watch closely as
1:39:51 we head into
1:39:52 the next biennial budget
1:39:56 I think some of the things that we've
1:39:58 done in that space we haven't
1:40:00 necessarily
1:40:02 had enough time to understand if that's
1:40:05 going to have a measurable impact in
1:40:06 terms of community perception
1:40:08 and actual crime reduction
1:40:12 um so
1:40:14 something to think about there
1:40:19 again I think
1:40:22 we have some
1:40:24 big conversations about
1:40:30 potential Revenue options and
1:40:38 out of resource
1:40:40 efficiently coming up
1:40:42 or how to meet the need
1:40:45 more efficiently coming up
1:40:47 um but we have to also make sure part of
1:40:50 that conversation is is to big
1:40:55 areas of emphasis which were cost of
1:40:58 living and
1:41:01 value-add for taxes also this in this
1:41:05 information that having close to 50 like
1:41:07 like I said earlier close to 50 of our
1:41:09 respondents incarcerated on their
1:41:12 housing is
1:41:14 um crazy to me so I mean
1:41:18 definitely makes more than me so I am
1:41:19 but um something to keep an eye on all
1:41:23 those things so like those are kind of
1:41:25 the four main things the police services
1:41:26 Street sidewalk infrastructure
1:41:27 maintenance land use and traffic flow
1:41:30 that come out of the survey in my mind
1:41:31 that we need to look at our budget
1:41:34 Investments and say these are these
1:41:36 aligned in many ways I think we are
1:41:39 accomplishing the goals that we want to
1:41:40 and in many ways maybe we can be more
1:41:42 Creative Education deeper engagement
1:41:44 waiting and seeing the day to play out a
1:41:46 bit more and I'll stop there
1:41:48 Jordan Chris
1:41:55 well so in terms of the committed
1:41:57 biennial prioritization
1:42:00 um I I think that we are on track for a
1:42:04 lot of things um also this survey Echoes
1:42:08 the past surveys and I think certainly
1:42:10 you know conversations I had in the
1:42:12 community and so
1:42:14 um a lot of that
1:42:15 but a lot of the prioritization of the
1:42:18 budget was based on I think similar
1:42:21 theme so what we're seeing from the
1:42:22 survey
1:42:24 um which has confirmed you know the
1:42:25 things like the great necklace uh
1:42:27 investment I think he needs to be really
1:42:30 important and really valuable and will
1:42:32 contribute to the quality of life for
1:42:34 people that do want to walk and do want
1:42:36 to get around giving ways without public
1:42:38 transit but we don't really have public
1:42:41 transit so you know if we're encouraging
1:42:43 people to get off those things yeah
1:42:46 there's you can't get to a lot of things
1:42:50 I think you know because that's our
1:42:52 reality I I agree I I would love to have
1:42:57 encourage people but at this point we
1:43:00 also just need to recognize that we
1:43:01 don't have options that are reliable or
1:43:04 that actually get people to a lot of the
1:43:05 places they would want to go so
1:43:08 um so free necklace is you know
1:43:10 strengthening our our
1:43:12 ability to have people get around town
1:43:15 by walking and people enjoy and you know
1:43:18 also by
1:43:20 biking and I think that that continues
1:43:23 to be a big
1:43:25 um a big priority for me and I think
1:43:27 echoed in the community survey results
1:43:29 and I think you know the fact that it is
1:43:32 also transportation is important that it
1:43:34 will contribute to the ability
1:43:37 um so one thing that nobody has yet
1:43:39 touched on that I wanted to mention is
1:43:43 32 on the actual the website
1:43:49 is the Arts Municipal arts and so 2019
1:43:53 we had 600 673
1:43:57 000 people it's like huge and then
1:44:01 and then very low uh prior to after that
1:44:04 which is covid so 2020 2021 2022 or you
1:44:07 know impacted I'm sure by code but 2022
1:44:10 continues to be very low participation I
1:44:14 know we also had concerns about the
1:44:16 funding for them as far as fund because
1:44:18 it was from
1:44:19 theater movie theater tickets
1:44:22 um which I don't know if that's bounced
1:44:24 back but I thought that's an area that
1:44:28 we might want to consider in the
1:44:33 any more information about it but I
1:44:35 thought that might be an area that we
1:44:36 might want to consider in the municipal
1:44:38 budget because or in the mid biennial
1:44:40 budget because maybe we need to think
1:44:43 about it differently with new data and
1:44:45 it seems like that situation
1:44:47 where the municipal Arts fund has
1:44:48 changed a lot and so I'm looking at
1:44:51 things that are like in flux for what we
1:44:53 should think about changing for the mid
1:44:56 biennial I mean we have new data and so
1:44:58 maybe we need to look it up
1:45:00 is there something that has changed with
1:45:03 that data and a quick response or a
1:45:06 quick bit of context I guess on I think
1:45:08 the the most important thing to note is
1:45:10 so if you think back to 2018 2019
1:45:13 Municipal Arts fund uh supported
1:45:16 programs like concerts on the Green
1:45:19 so if you think about the number of
1:45:21 people
1:45:22 you could sort of say this
1:45:24 is really high number is through
1:45:26 supporting really big programs that
1:45:28 maybe aren't necessarily
1:45:31 um they're a little I don't want to say
1:45:34 less impactful but there's been a shift
1:45:37 to focus on smaller programs that are a
1:45:40 little bit more intimate both due to
1:45:42 continued health concerns I think of
1:45:44 gathering large groups but also just a
1:45:46 different prioritization of what are the
1:45:48 programs responding to this because we
1:45:50 no longer have to support concerts on
1:45:52 the green through our our design so I
1:45:56 think that's some of what you're seeing
1:45:58 is that you know we used to put a lot of
1:46:00 those dollars towards events and
1:46:02 programs that are much bigger that are
1:46:03 have continued on and continue in our
1:46:05 community and so I think this is a
1:46:08 perfect question of like is the target
1:46:09 the right target now that we're thinking
1:46:11 differently about
1:46:13 how we're using those dollars in
1:46:15 particular yeah it does and it's a sale
1:46:17 of that
1:46:19 um but I still I still wonder yeah maybe
1:46:23 it's a conversation about the Target but
1:46:25 I also wonder I know we had talked
1:46:27 previously about how do we fund the Arts
1:46:29 because of the changing and maybe
1:46:33 um and so I think maybe having that
1:46:35 conversation about both how we're
1:46:37 finding it and is the funding level
1:46:39 getting us to our goal like what is the
1:46:43 what is it a good goal which I think is
1:46:45 is that people in the community feel
1:46:47 there are Arts resources available that
1:46:51 they can are welcome to participate in
1:46:52 right so
1:46:54 um yeah I think just looking at that
1:46:56 might be something
1:46:59 and just to add this was a conversations
1:47:03 Council had with the budget uh we
1:47:05 committed that during the biennium we
1:47:07 would uh I'll come to you and talk more
1:47:09 about that looking at the council's
1:47:11 calendar and we determined that all this
1:47:13 year's students
1:47:16 calendar so on top of the job I think is
1:47:20 here and that's the conversation that
1:47:24 um our plan is to come Council call of
1:47:27 the funding for 24 is the same as the
1:47:30 district 23 so Administration committed
1:47:33 to keep the funding at the same level
1:47:35 regardless of returning Revenue
1:47:38 we take a sales tax so we'll have those
1:47:42 conversations to start with with the
1:47:44 goal by the person next year having a
1:47:50 okay do you have anything else yep sorry
1:47:53 um so
1:47:54 I think uh
1:47:57 the other one is
1:47:59 um we have we have emergency response as
1:48:03 some of the things that we're tracking
1:48:06 um but do we have a metric around
1:48:10 people's awareness of disaster what to
1:48:13 do in case of a disaster would have to
1:48:15 evacuate your neighborhood so that's
1:48:17 something that we hear a lot about like
1:48:19 I live in Dallas and there's one way out
1:48:21 of Dallas and you know
1:48:23 how do people how do people know when
1:48:27 how students will evacuated you know get
1:48:30 like mapping their neighborhood know
1:48:31 your neighbor how many people have
1:48:32 participated in that and see through so
1:48:34 something about that I think would be
1:48:36 good I think that also ties into a
1:48:38 number of the other need for
1:48:40 communication things and
1:48:43 um and potentially if we find that
1:48:45 there's a need for adjusting the
1:48:47 business for that based on the community
1:48:49 survey results
1:48:50 um I think that would be a conversation
1:48:52 I'd be interested in having I think
1:48:54 people are continually and with good
1:48:57 reason concerned about wildfire and
1:49:00 all right that's good
1:49:04 Chris so my uh my word of the day is why
1:49:09 um so
1:49:11 um I was looking through the community
1:49:13 survey and I am struck with a lot of
1:49:17 things they're very interesting but but
1:49:20 why why are those things that people are
1:49:23 and I'm looking at a slow right hand
1:49:24 quadrant I think that's where the
1:49:25 emphasis needs to be but why are people
1:49:27 unhappy with Street repairs why are
1:49:30 people
1:49:32 um unhappy with the value they receive
1:49:34 from local government I'm just picking
1:49:36 things randomly
1:49:38 um and I think we need to do a little
1:49:39 bit of root cause analysis on this to
1:49:40 really understand before we start
1:49:42 talking about what we want to do lets us
1:49:44 understand why this is a problem for
1:49:46 people because it's very easy for us to
1:49:49 start treating symptoms instead of
1:49:51 really trying to drill to the root cause
1:49:53 and what what kind of led me to that was
1:49:55 Barb's com uh discussion around Transit
1:49:59 and I think it's fascinating if you look
1:50:00 at Transit there's the two flavors of
1:50:03 Transit it's um it's out of his quiet
1:50:06 and in this spot and people are not that
1:50:08 concerned about Regional Transit they're
1:50:10 concerned about Transit within the city
1:50:12 and that's a very different solution
1:50:15 um than is you know getting from Canada
1:50:17 where I work kind of Transit and and so
1:50:21 I think that that's kind of fascinating
1:50:24 and then because uh Tola is not here I'm
1:50:27 gonna
1:50:28 um represent him the biggest issue that
1:50:30 I see with a whole truckload of stuff in
1:50:33 the lower right hand Corners around
1:50:34 Public Safety and and so I I think of
1:50:37 all the things that we've got on our
1:50:39 plate that's an area where people are
1:50:40 saying I don't like our response time I
1:50:42 don't like our visibility I don't like
1:50:44 our um
1:50:45 [Music]
1:50:47 efforts at crime prevention and I'm not
1:50:49 saying we're not doing great stuff I
1:50:51 just want to understand why people feel
1:50:52 the way they do what what's driving
1:50:54 their sentiments because
1:50:56 um if we're doing the we're doing the
1:50:58 right stuff and people aren't feeling it
1:51:01 we're not we're not doing all the right
1:51:03 stuff so um so I don't really know that
1:51:06 I have any specific things to focus in
1:51:08 on but I really do want us to spend some
1:51:10 time and this is I guess an ask for the
1:51:12 administration to dig into each of these
1:51:14 things that's in that lower right hand
1:51:15 quadrant and and do uh you know the
1:51:19 annoying you have a how old is Wally six
1:51:22 uh no way anyway
1:51:26 um you had an annoying four-year-old who
1:51:27 always asks the question why why why why
1:51:29 why why and I want you to channel your
1:51:30 inner Wally
1:51:32 poor but but seriously you know how do
1:51:34 we start to ask those questions and dig
1:51:36 to the to what's the underlying thing
1:51:38 that's driving this this sentiment
1:51:40 that's coming through because there's
1:51:42 some of these are pretty pretty loud
1:51:44 um and and I want to do that before we
1:51:46 say oh well this is where we want it
1:51:48 best so that's my ask
1:51:51 or before we go to second round I'm just
1:51:53 going to take a moment's comment because
1:51:55 mine aligns a lot with yours I love the
1:51:57 idea of taking every single one of the
1:51:59 areas that's in that important
1:52:01 satisfaction
1:52:02 um quadrant and creating rude theories
1:52:05 of us the idea of so what why what are
1:52:09 we going to do about it or what we think
1:52:11 is causing that toward that idea I also
1:52:14 like connected the dots between traffic
1:52:18 congestion being a problem and people
1:52:20 saying they wanted more internal it's
1:52:22 above Transit
1:52:24 and taking into mind okay what are they
1:52:28 ultimately trying to accomplish they're
1:52:31 saying it's hard to get around town
1:52:34 somewhat with a single person occupancy
1:52:37 vehicle I want another way that gets me
1:52:39 to the places I want to go
1:52:42 and they're identifying Transit as that
1:52:44 solution maybe that's the solution
1:52:47 well maybe that's the solution but maybe
1:52:50 other Solutions we could look at are
1:52:54 electric bikes or other ways to get
1:52:59 around for the people that have audience
1:53:02 so I'd like to explore that theory of
1:53:07 yes we can't control
1:53:09 necessarily internal is what Transit but
1:53:14 we should be doing more advocacy there
1:53:16 and be also should explore other ways
1:53:18 that people can get around town that
1:53:20 aren't just vehicles and so I think this
1:53:23 this data and Survey emphasizes that
1:53:26 I'll emphasize communication there are a
1:53:30 lot of comments about not understanding
1:53:32 what was going on we've talked about a
1:53:35 lot of the things that we want to be
1:53:38 able to do is create awareness and so
1:53:41 the lack of the SFO press
1:53:44 means we need to take it to our own
1:53:46 hands
1:53:47 regarding permits I will say I am not
1:53:51 satisfied where we with where we are I
1:53:53 would like to create a strategy for how
1:53:56 we prioritize permits do we have a
1:53:58 theory over which permits get us the
1:54:03 most of what we want as an example the
1:54:06 trend is we're moving in the wrong
1:54:08 direction on the number of or percentage
1:54:10 of housing units within a sort of mild
1:54:12 Transit
1:54:13 do is a appropriate reaction to that
1:54:17 that we may zoning changes or is the
1:54:20 appropriate reaction to that that we
1:54:22 prioritize permits that are within areas
1:54:25 of Transit similarly Bellevue has
1:54:27 decided to put affordable housing first
1:54:29 in line with
1:54:31 um permits do we have a theory around
1:54:35 um and so I'd like to
1:54:38 have a better understanding of why we're
1:54:41 making the permitting decisions we are
1:54:42 whether there is a potentially about a
1:54:44 better strategy in how we compare with
1:54:46 other cities
1:54:48 um and then to other areas I'll
1:54:50 emphasize maintenance I'd like to know
1:54:52 what our sidewalk conditions are that
1:54:54 goes back to that whole idea of people
1:54:56 want to be able to get around town
1:54:59 um so I'd like to know what our sidewalk
1:55:01 conditions are I'd like to know what our
1:55:02 bikes
1:55:03 landitions and availability are and then
1:55:06 land use
1:55:09 I just don't know how to understand when
1:55:12 people are saying that they're
1:55:13 dissatisfied with that because I think
1:55:15 everybody has a different interpretation
1:55:17 but we need to get a better a clearer
1:55:20 understanding of how we as a sitting and
1:55:23 Council are going to interpret that and
1:55:27 take action because it's obviously an
1:55:29 area of dissatisfaction
1:55:32 okay four round two okay just a
1:55:36 clarification
1:55:38 another comment
1:55:41 part of the problem we have a really
1:55:43 good plan
1:55:44 for improving uh in-city Transit
1:55:50 um but remember that discussion we had
1:55:53 about the plants
1:55:55 um it's all tied to the east link
1:55:59 and uh when eastley comes across all of
1:56:04 those nice plans for Metro for approving
1:56:06 our inner city transit will go into
1:56:09 effect but it keeps getting pushed back
1:56:11 to pushed back and pushed back and now
1:56:13 I've got the points that they're
1:56:14 replacing so and Andrea looking at you I
1:56:17 think it's 20 25 or even 2026 bill
1:56:22 2025.
1:56:24 yeah so you know some of this stuff is
1:56:27 out of our control in in that we've got
1:56:30 a good plan we've got a good solution
1:56:32 for improving the round town
1:56:35 transit but there's nothing we can do to
1:56:39 get it I you know I mean we could go
1:56:42 throw ourselves on Metro's table and say
1:56:45 please please please but until they get
1:56:46 that East link going
1:56:49 um it was the light reel uh we're kind
1:56:51 of stuck right now so Andrea you can
1:56:54 yeah I just eating correct I don't know
1:56:58 that it's that dire
1:57:00 um because we are we are working on a
1:57:02 program with the Metroflex program we're
1:57:05 going to come we have a we're working on
1:57:06 the contract right now we're gonna uh go
1:57:09 to tab uh with that in I think June uh
1:57:14 so it's coming and we'll be and that
1:57:16 focuses on interests we planted so
1:57:21 looking forward to having that
1:57:22 conversation with Council and talking
1:57:23 about that but it's it's not as Doom and
1:57:25 Gloom as we can't do when we are
1:57:27 actively doing something right now okay
1:57:28 and all the steps do a great job
1:57:32 um and then the other thing and the
1:57:34 other place where I want to say staff is
1:57:35 doing a great job and which makes it a
1:57:38 little bit difficult again to know what
1:57:40 to do is Communications I think our
1:57:42 Communications staff does a fantastic
1:57:44 job and what do we have two people or
1:57:46 three people
1:57:47 and they just pump out huge amounts of
1:57:50 information and I follow on Twitter and
1:57:53 I follow on Facebook and I follow on you
1:57:55 know it is just all the time
1:57:57 so it's uh you know again the I think
1:58:00 the thing that
1:58:02 um that Lindsay said uh we've got to
1:58:04 drill down we've got to ask a little bit
1:58:06 more you said the same thing
1:58:08 why is it I know it's in Marina era
1:58:13 where it's very very difficult to
1:58:15 actually Reach people it's just like a
1:58:17 wall you have to punch your way through
1:58:18 to actually touch people with
1:58:20 communication you've got to kind of
1:58:22 figure out how do people want to be
1:58:24 communicated with and
1:58:27 um you know how how can we reach the
1:58:29 better and it's it's a tough question
1:58:31 because our staff is doing a great job
1:58:33 in my opinion they're doing a great job
1:58:36 so so uh but obviously we're missing
1:58:39 Some Loops here in terms of people
1:58:41 understanding what we've done over the
1:58:43 last two or three years uh in the areas
1:58:45 that they're concerned about
1:58:56 I'm I'm gonna
1:58:58 have very similar thoughts to Barb in
1:59:01 terms of some of the challenges which is
1:59:04 if there are things outside of our
1:59:05 control then what we can control is the
1:59:07 narrative and how do we get that
1:59:09 narrative out the right narrative out
1:59:12 um and then that led into the next thing
1:59:13 is it's not for lack of effort that
1:59:15 we're not getting the narrative out so
1:59:17 how do we take a step back and say how
1:59:19 do we meet people and we've done a lot
1:59:21 of good things I mean we've done so many
1:59:23 things that are just like crazy
1:59:24 Innovative I think in terms of how we've
1:59:27 tried to engage with the public we just
1:59:28 need to do more because mind share is
1:59:31 hard and there's so much going on in the
1:59:33 world and no one really cares about city
1:59:34 government until it doesn't meet their
1:59:36 needs and so we'd like that not to be
1:59:39 the case and so how do we get ahead of
1:59:42 that and make people you know
1:59:45 a larger there's not I think that's a
1:59:47 that's a gross gender generality but how
1:59:50 do we get more people to
1:59:54 how do we get to more people it's not to
1:59:56 make them care because that's not our
1:59:57 job but how do we make it uh something
1:59:59 that they care about
2:00:01 so I've completely in line with any of
2:00:04 our on that one
2:00:07 uh yeah
2:00:09 similarly this is making me bring up I
2:00:12 mean a Mobility infrastructure committee
2:00:15 um we've been focused a lot recently I
2:00:18 mean at least the last year this
2:00:20 calendar year on how can we emphasize
2:00:22 these around town or town this is
2:00:26 definitely showing up with the survey
2:00:28 here Transit is one way
2:00:30 um I think
2:00:32 electric Superior pilot program would
2:00:33 have been another way there are you know
2:00:36 other areas of emphasis that we could be
2:00:38 looking at small and large so what are
2:00:42 the small things that we potentially
2:00:43 Fitness fit by and if not you know how
2:00:46 do we approach the next violins so
2:00:49 um the
2:00:50 traffic
2:00:53 oh shoot
2:00:55 Emily you were just at a committee
2:00:57 Isabelle was managing this program
2:00:59 Intelligence
2:01:01 itfs is another way of doing that we
2:01:03 asked the direct question is this going
2:01:05 to be able to help us
2:01:07 like they didn't make decisions about
2:01:09 um how we can get people around town
2:01:12 through it in the answers yes so there
2:01:14 are a lot of ways to approach this
2:01:18 um and we're doing a lot of it but the
2:01:20 community either there's a couple ways
2:01:22 the community either doesn't know we're
2:01:24 doing it or the pace is just not at a
2:01:26 fair expectation which I think it could
2:01:28 evolve into both of those elements
2:01:31 um the other thing because I love that
2:01:33 so many of us have have kind of dug into
2:01:35 we need to ask why you had brought up
2:01:38 like you'd have the ability to
2:01:40 potentially have focus groups with these
2:01:42 people is that something that the
2:01:43 administration is
2:01:47 interesting interested and willing to do
2:01:49 is that something we potentially do by
2:01:51 the next by annual budget what would
2:01:53 that look like well I mean again thank
2:01:56 you for all of us our plan is to come
2:01:58 back to you again fly okay
2:02:01 um with sort of the response to today
2:02:04 um so part of that is going to be you
2:02:07 know a strategy or strategies or
2:02:08 building blocks or strength again I hate
2:02:11 to be Debbie Downer but all this money
2:02:18 as we evaluate uh any uhm changes the
2:02:23 budget which will start doing out today
2:02:27 we've got to start that process and we
2:02:29 need to know from you what you're
2:02:31 thinking because then that began as I
2:02:33 start looking at more revenues I haven't
2:02:36 heard anything that the community or the
2:02:37 city council thinks is unnecessary and
2:02:40 that we should eliminate our Municipal
2:02:42 services so assuming that we're not
2:02:44 going to eliminate or reduce any
2:02:46 Municipal service Services
2:02:48 um how are we going to deal so our hope
2:02:50 is that all will be available at the end
2:02:54 of July have that discussion and then
2:02:56 from that meeting will inform any budget
2:03:00 amendment changes
2:03:03 oh yeah it'd be great to hear if it
2:03:05 would be possible
2:03:09 thank you so just to rip on that before
2:03:11 I go to Russell uh our next Retreat is
2:03:14 currently scheduled for July 29th so it
2:03:17 should be on all of your calendars
2:03:20 um at this point I think we're planning
2:03:22 kind of a continuation of that budget
2:03:24 discussion maybe with more data around
2:03:26 what's available and what the
2:03:29 administration might do well the other
2:03:31 question I wanted to ask there is last
2:03:34 year we also did a barbecue the evening
2:03:38 before consulate to work with the senior
2:03:40 leadership team wondering if there is an
2:03:43 interest in doing doubt or something
2:03:46 different or similar
2:03:48 so useful we all found it
2:03:52 but it was fun
2:03:55 there were some real talented Django
2:03:57 players
2:04:01 okay well give back to us over email so
2:04:04 that we can kind of decide but at this
2:04:06 point yes next
2:04:08 um next Retreat is scheduled for July
2:04:11 29th so does anybody know they have a
2:04:13 cruise to
2:04:15 blast or anything at this point on the
2:04:17 29th of July
2:04:19 thank you okay do you have a crucial
2:04:21 last day Andrea now on the 29th of July
2:04:23 oh yes
2:04:27 in August
2:04:31 um okay so Russell and then we're gonna
2:04:34 close up
2:04:37 thank you
2:04:39 um after this legislative session with
2:04:41 Ade reform C for reform missing little
2:04:45 housing and
2:04:47 um a permit review
2:04:49 it seems that there are going to be a
2:04:52 number of funded and unfunded mandates
2:04:55 so you're coming down to cities
2:04:57 um Commerce is going to give some
2:04:59 guidance in its rulemaking through the
2:05:01 planning King County planners and our
2:05:03 players have been in on those meetings
2:05:06 um I think that when we look at the The
2:05:08 Matrix land use Planning and Zoning is
2:05:11 one of the the you know the higher
2:05:13 importance lower satisfaction numbers
2:05:15 that we have in there
2:05:16 I believe that this new legislation is
2:05:20 an opportunity for us to be Innovative
2:05:23 get ahead of the curve and do some
2:05:25 things in Issaquah that can have long
2:05:29 lasting impacts I think we underestimate
2:05:32 the long-term impact and overestimate
2:05:34 the the short-term impact that's going
2:05:37 to happen it's going to be a long-term
2:05:39 game for us
2:05:40 um so that's a short way of saying I
2:05:43 don't think these numbers are going to
2:05:44 change drastically
2:05:46 in the next year year and a half but if
2:05:48 land is playing and Zoning is a big one
2:05:50 for our citizens we have an opportunity
2:05:53 through this legislation to do some
2:05:56 things on the council uh the the
2:05:59 community is behind in terms of the
2:06:01 survey numbers but we have many people
2:06:04 that come to Council meetings that say
2:06:06 there are gets and they're very vocal
2:06:08 about it but legislation for the state
2:06:10 gives us gives us some
2:06:12 protection to say it's not us doing it
2:06:16 the state is mandating that we do it
2:06:17 this is the best way that we see to
2:06:20 manage the growth and account for the
2:06:21 people that are here and that's the
2:06:23 short way of saying for the
2:06:24 administration I hope you would do
2:06:26 everything you can to find innovative
2:06:28 ways and ideas that we can use
2:06:30 to meet those land use challenges and to
2:06:34 meet the availability of affordable
2:06:36 quality housing which is also a growth
2:06:38 and development opportunity for
2:06:40 improvement along the way and
2:06:43 um also address the climate change and
2:06:46 global warming efforts by having houses
2:06:49 that are replacing energy efficient
2:06:51 houses that are replacing
2:06:54 not as much energy efficient housing
2:06:57 that's currently in our stock so if
2:06:59 we're taking out a house that was built
2:07:02 in the 1950s and we're putting in a
2:07:05 house that's energy efficient or you
2:07:07 know Bill Green or wheat or it's lead
2:07:11 certified whatever it might be sorry
2:07:12 excuse me you know then we're promoting
2:07:15 Energy Efficiency by reducing the amount
2:07:17 of greenhouse gases we're using as a
2:07:19 whole in the city also if we are doing
2:07:22 adus either a cast or detass we're not
2:07:26 using as much for a new infrastructure
2:07:27 or if it's a cast Adu we're putting an
2:07:30 energy efficient piece onto perhaps an
2:07:33 older house it's going to also reduce
2:07:34 greenhouse gases while still giving us
2:07:37 the infill that we need in these areas
2:07:40 bottom line all this legislation gives
2:07:43 us an opportunity as a council and staff
2:07:45 to put forward things that are
2:07:47 Innovative and different that meet many
2:07:49 of the different categories that we've
2:07:50 got here
2:07:51 um it's going to need to do finding
2:07:54 Wally I certainly recognize that
2:07:55 Commerce is going to give us some
2:07:56 funding along the way but I think this
2:07:59 is an opportunity for us to really
2:08:00 transform the Issaquah to account for
2:08:02 the people that are here and do the
2:08:04 infill growth that we're seeing so often
2:08:07 in our surveys and uh perhaps to the
2:08:09 affordable housing piece for the zero to
2:08:11 Thirty or 30 to 60 Ami whatever those
2:08:13 numbers might be along the way as part
2:08:15 of the new housing that I come in
2:08:23 um yeah I I also very interesting
2:08:26 comments and on that we do have funding
2:08:29 one of the biggest items that we
2:08:30 prioritize for funding at our last
2:08:32 retreat was the title 18 follow-up
2:08:34 whiteboard list of which
2:08:37 um the zoning and the land use decisions
2:08:39 around how we get missing metal housing
2:08:42 and how we get the smaller unit sizes
2:08:44 um condos and apartments
2:08:47 um that that meet the community's vision
2:08:48 that was all in there so I think we're I
2:08:51 think we're ahead of the curve in terms
2:08:53 of having that in the budget and
2:08:55 prioritizing that but I do think some
2:08:57 fine-tuning now that we know what's
2:08:59 going down from the state
2:09:01 um would be would be good and also agree
2:09:04 with and like the comments on yeah when
2:09:06 we have duplexes and checkbox work like
2:09:08 these are more energy efficient
2:09:10 buildings they're sharing walls you know
2:09:12 that's all that's all aligned with our
2:09:14 climate goals which is great
2:09:16 um so I have one more comment which is
2:09:18 on the focus groups uh so I think we
2:09:21 have a ton of data here it's
2:09:23 statistically
2:09:25 um valid and I I mentioned earlier my
2:09:29 concern about the fall you know the
2:09:31 people that are interested in following
2:09:34 up I think that
2:09:35 could be useful but I also want to just
2:09:39 say I think we have a ton of data to
2:09:41 work with here we have limited bandwidth
2:09:43 at the city
2:09:45 um so I also when I first started on
2:09:49 Council we were we had done a big
2:09:51 Outreach there had been a big outreach
2:09:54 program actually in the neighborhood I
2:09:55 lived at at the time six years ago which
2:09:57 is Squawk on
2:09:59 um on like a shuttle and so they've done
2:10:02 a lot of Outreach to the community and
2:10:04 gotten a lot of survey results and AD
2:10:06 workshops and talked about having a
2:10:08 shuttle and people were super excited
2:10:09 about it and give it all this feedback
2:10:11 and there's also a similar effort in
2:10:13 Telus around the same time and then
2:10:16 nothing happened and it's six years
2:10:17 later and we're talking about like let's
2:10:19 find out you know how we're going to do
2:10:21 a shuttle and maybe have a focus group
2:10:22 so I want to emphasize there's also I
2:10:25 think a risk of survey fatigue people
2:10:27 don't want to get you know have to do a
2:10:30 live surveys and give you a lot of
2:10:32 information if there's no
2:10:34 if um so we should be careful I think
2:10:36 especially with things like that to
2:10:38 learn I remember saying at that time I
2:10:40 thought we should be careful about
2:10:41 survey fatigue because I had little kids
2:10:43 with a stroller I was blocked or no
2:10:45 sidewalks I was like this would be great
2:10:47 and then
2:10:49 and then six years later we started
2:10:51 talking about the same thing
2:10:53 um I just want to be I want to be
2:10:54 careful about that and I think given the
2:10:56 limited priorities also just targeting
2:10:59 what we're what we're focusing on
2:11:01 communication we have limited bandwidth
2:11:04 um limited number of Staff people so
2:11:05 again I said this before but I think
2:11:07 like what is the information that people
2:11:09 people would like information on lots of
2:11:11 things but specifically what do they
2:11:12 really need information one of our core
2:11:14 responsibilities is around Public Safety
2:11:17 and emergency preparedness so how do we
2:11:20 get those messages as a top priority to
2:11:23 people who need that rather than you
2:11:26 know they might like information on lots
2:11:28 of things but budget
2:11:35 okay we are doing cricketers get on time
2:11:42 I feel is there anything you wanted to
2:11:44 kind of do on raffle because we also
2:11:47 need to just ask if there are any
2:11:49 comments or questions on the first
2:11:50 quarter reports on the city whiteboard
2:11:52 plan or capital projects my only
2:11:55 lingering question is around the
2:11:58 prioritization list if there's any
2:12:00 if there's anything I know we have that
2:12:03 list it was the list we had previously
2:12:05 it feels to me a lot of our conversation
2:12:07 has been around information and
2:12:10 engagement like there's some elements of
2:12:12 hey we're doing a lot and how do people
2:12:14 know if we're doing it we we know the
2:12:17 things we're doing and now we've got the
2:12:19 data to know some of the stuff we're
2:12:20 doing but that's not largely
2:12:22 disseminated I think that a parallel
2:12:25 conversation is have it has anything
2:12:27 changed that list
2:12:31 had a good suggestion and if everybody
2:12:34 buys in then I think I would propose
2:12:36 that's the way to go and that is that we
2:12:38 take the list of the opportunities for
2:12:41 improvement that bottom right hand
2:12:43 corner box and that is the Corpus of our
2:12:47 work over the next few months to come
2:12:48 back to July I think that covered
2:12:51 everything that we covered as
2:12:53 permanently
2:12:55 emergency preparedness I don't think was
2:12:59 part of that so maybe we add emergency
2:13:01 preparedness to that list other than
2:13:04 what's in that Bob corner but that would
2:13:07 be the work of that and then what we
2:13:10 would come back is with the
2:13:11 administration's assessment
2:13:13 combating and what's on the good group
2:13:15 together probably half a dozen Maybe
2:13:18 together some of the communication of
2:13:21 the transportation pieces transportation
2:13:23 between one but there's probably
2:13:24 mentioned four times in different ways
2:13:27 that we'll come back uh in July and give
2:13:30 you our assessment either here are
2:13:32 programmatic strategies here are
2:13:34 resource issues we've identified here
2:13:36 are additional questions for you
2:13:39 um and have that be the main part of
2:13:42 what we talk does that make sense
2:13:45 if I could just put out as a thought
2:13:47 piece reduce property crime is a
2:13:51 priority to on the list and only got
2:13:53 four dots or whatever it was given the
2:13:56 number of
2:13:58 crime property crime safety things that
2:14:01 we saw in the survey
2:14:03 um I think that one of the things we
2:14:05 should have on there is a conversation
2:14:06 about whether or not that one perhaps
2:14:08 needs to move labels
2:14:10 yeah no I'm saying on the when we when
2:14:13 we were talking about the prioritization
2:14:14 list it's on a level two one and I know
2:14:18 it's on yeah yeah and I think what I'm
2:14:21 hearing then is one of our jobs in July
2:14:24 maybe to take the previous biennium
2:14:27 budget prioritization the information
2:14:30 that's going to come from the
2:14:31 administration about all of these
2:14:33 important
2:14:34 satisfaction quadrants and utilize it to
2:14:38 create maybe another set of
2:14:40 prioritization or respond to what the
2:14:43 administration thinks they can do with
2:14:45 the resources available
2:14:46 because there's a lot I mean obviously
2:14:48 crime Transportation Communications
2:14:52 um those are the three things that I
2:14:54 haven't been taking notes those are the
2:14:57 three things in my head
2:14:58 um and so we need to come back with
2:15:00 strategy and again I'm concerned we've
2:15:02 got to pay for it
2:15:04 um and and I I don't know that it's
2:15:07 worth trying to have a discussion that
2:15:08 says let's cut back
2:15:11 contacts because I don't think that's
2:15:14 probably a useful thing so we'll just
2:15:16 we'll work on that over the next couple
2:15:18 months yes I just want to comment on
2:15:20 that because I think we can't not cut
2:15:23 back on X and so
2:15:24 um sometimes as important as your to-do
2:15:27 list is your stop doing list and so if
2:15:29 there are things that you can identify
2:15:31 as you're going through this like we're
2:15:32 doing this and maybe we we shouldn't um
2:15:36 that would be very helpful because then
2:15:37 we can get some some feedback and like I
2:15:39 said earlier and it's very true
2:15:40 government has a horrible time stopping
2:15:43 stuff because because there was a reason
2:15:45 you started it and you don't want to you
2:15:47 know abandon that reason but ultimately
2:15:49 you gotta make some hard decisions so
2:15:51 help on that area would be super helpful
2:15:54 and you all need to take credit that you
2:15:56 spent the last three years making
2:15:57 friends uh really only in the last five
2:16:00 months that we've been able to make
2:16:02 easier decisions because we haven't been
2:16:04 in the middle
2:16:05 we've been very aggressive in producing
2:16:08 expenses you know we've looked at a lot
2:16:11 of things so I mean I think we're
2:16:13 generally okay
2:16:14 um but but you have also borrowed mayor
2:16:17 Pauline
2:16:26 hi everybody the farmer's market is off
2:16:29 and running
2:16:30 I brought you some amazing specialty
2:16:33 cookies I think there's 13 of them in
2:16:35 there please don't pass them by they are
2:16:37 delicious they're from a new vendor so
2:16:40 what I wanted to just add a little
2:16:42 background on council member Ray's
2:16:44 comment was that as horrible as the
2:16:47 pandemic was meaning we stopped doing
2:16:49 everything we were doing and only did
2:16:51 what we needed to do for the pandemic it
2:16:54 was an incredible opportunity for every
2:16:57 Department to look at what they were
2:16:58 doing and bring back only the things we
2:17:01 want to continue doing so I'm sitting in
2:17:04 the back talking too much to your
2:17:05 director of parks and Community Services
2:17:07 but I was paying him a compliment
2:17:09 because one of those things that we
2:17:11 changed that we hadn't had before was we
2:17:13 now have a recreation supervisor for
2:17:15 adults with disabilities
2:17:17 we have focused in on a need the
2:17:19 community said was missing and move
2:17:22 things around to do that so we did not
2:17:24 come back the same after covet even our
2:17:27 department alignment is not the same so
2:17:31 um I probably back in the day did not do
2:17:33 a good enough job telling you or
2:17:35 describing to the community that changes
2:17:37 but as much as it was hard it was an
2:17:41 amazing opportunity the one big example
2:17:43 you've probably seen is the reallocation
2:17:45 of resources to Human Services we went
2:17:48 from one to six now we're looking at
2:17:51 more I mean we really learned some
2:17:53 lessons through covid that we had to
2:17:54 come back and do things differently so I
2:17:57 don't think you're going to get a list
2:17:58 council member Ray of things that we
2:17:59 want to put on I know look he's sticking
2:18:01 his lip out on the chopping block
2:18:03 we've really tried not just to go back
2:18:06 and do what we've always done we tried
2:18:08 to learn lessons from the pandemic now
2:18:10 I'm gonna go sit in the back and once
2:18:12 again
2:18:14 okay and I am going to see if I I can
2:18:18 kind of close this out first question is
2:18:20 to the administration to do get what you
2:18:23 needed to take us at least to that next
2:18:26 retreat
2:18:27 the only thing I would even ask is
2:18:31 one priority everybody
2:18:34 I mean if you got a boil because there's
2:18:36 a lot here and I I think we we need a
2:18:40 little bit just a little bit more so is
2:18:42 that one priority to change or is one
2:18:44 priorities you defined it however you
2:18:47 want everything you've seen today
2:18:49 everything you've taught today as we
2:18:52 look at adjustments for 24 what's
2:19:05 what are you ending this discussion
2:19:07 what's the top of Mind topic yeah you
2:19:10 just felt the private Harvest sermons
2:19:12 thanks
2:19:14 that's where you go
2:19:16 oh it doesn't matter yeah
2:19:25 ease of movement around it
2:19:31 I'll go with that too and can I just say
2:19:34 that I commend the administration for
2:19:37 the timing ordinarily I would say human
2:19:39 services but I really think the
2:19:41 administration stood a really fantastic
2:19:44 job in meeting the needs of our
2:19:47 community so I'll go with ease of travel
2:19:49 around town as well
2:19:52 Police Services I challenge every
2:19:55 council member to do a ride along in the
2:19:58 next six months so we understand the
2:20:00 problem we understand the challenges our
2:20:02 police department has and we best
2:20:03 understand what we can do to try to fix
2:20:08 Public Safety with an emphasis on
2:20:09 policing
2:20:13 emergency preparedness
2:20:21 and I'm sure you will have individual
2:20:23 conversations with all of us and
2:20:25 councilmember marks on Jeff kind of
2:20:28 getting all of the details on that
2:20:34 so any reactions on the first quarter
2:20:38 reports or if you don't have time at
2:20:42 this point maybe emailing them off to
2:20:46 either leadership or Administration
2:20:49 anything coming up
2:20:56 great yeah and I will say that Zach and
2:21:00 I have committed to
2:21:02 um reviewing that work plan as it
2:21:04 relates to our Council schedule to make
2:21:07 sure we're just keeping on track of
2:21:08 everything but we would love it if you
2:21:11 would just take some time after the
2:21:13 meeting to look through all themed out
2:21:17 and at this point we are only 10 minutes
2:21:20 late which we started 10 minutes late so
2:21:22 I'm going to say
2:21:24 yep so we have a lunch break until about
2:21:30 um and then we are going to head out on
2:21:33 our city bus tour so I will take that I
2:21:37 will take that moment to eat like you're
2:21:40 in middle school middle school
2:21:42 I mean I thought we were planning on
2:21:44 just getting an oxen so yeah
2:21:49 everyone really appreciate it as always
2:21:53 email us Issaquah or City
2:21:55 councildisco.com

Attendance

Council / Members (13)
Barbara de Michele
Zach Hall
Victoria Hunt
Russell Joe
Chris Reh
Lindsey Walsh
Jeff Watling, Parks & Community Services
Director
Dale Markey Crimp, Management Analyst
John Mortenson, Transportation
Engineering Manager
Matt Ellis, Utilities Manager
Brian Berntsen, Recreation Manager
Excused
Tola Marts